The good: They were able to respond and arrange an appointment quickly. Pleasant. The Bad: The cleaned the new carpet but were unable to remove the stains. I had to hire another carpet cleaning company after Zimp left to get the stains removed. The current owner is retiring, the new owner will probably do better. read more

Reality nice guy! Responded quickly, even called to confirm. Unfortunately he was having car troubles for the initial appointment and the reschedule appointment, which we understand happens, so we had to go with someone else. And the price was great! Hopefully next time it works out and we get to use them! read more

William did a great job. On time. Great communication. Competitive price. Would definitely use him again.

William from Zimp Carpet cleaning was professional, on time, and had excellent service. Reasonable quote. No hidden cost. Good communication skills. Shared all details regarding after care. Highly recommend him read more

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TLDR: Great all online communication, competitive price, flexible schedule and great work. Quote, schedule and payment are all done online, with very quick response over the clock! Get job done quickly with quality with no hassle at all. On top of all these the price is very competitive. Not sure what more can I ask for! read more

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Zumo gave me a straightforward quote for a sofa, an armchair and an area rug. He showed up exactly when expected and got the job done efficiently. I really appreciated the service! read more

Let me start this out saying that I might having been ignorantly hopeful with the task at hand. However, William had great reviews and was able to get to the job quickly. I was not able to be home when the alleged carpet cleaning took place, my girlfriend instead was there to let him in or help if need be. I waited the weekend for it to "dry" like you do when your carpets get steam cleaned. It did not smell better on monday. It actually smelled worse than before which I didn't know was even possible but I digress. I messaged William and asked for a refund because I was disappointed with my service, especially for $180. I'm in college, it was a lot money for me and i'm still putting off moving in, because these carpets are filthy. It's student housing and kinda nasty I will admit. He told me no, he would redo the odor treatment "but it does not need to be recleaned" which is honestly insane because I myself have done more treatments, bought a vacuum and steam cleaner and am still pulling disgusting water. See photos I took cleaning AFTER the treatment below. I never want to write a negative review of a small business, but i'm appalled at this whole situation. If he didn't think he could have gotten it clean enough, he should have been honest and told me. He did not do that though, he instead took my money and assumed I wouldn't ask questions. Here's what I did not know until I was wondering why it smelled WORSE when I returned home 30 minutes after the scheduled cleaning time. He did not steam clean my carpets AT ALL. For $180 he came to my house, sprayed something down & potentially vacuumed. He was at my home for no more than 15 minutes. On top of all of that, he called my girlfriend "sir" as he left. I did not feel comfortable having this person in my house again to try to fix the issue. I just wanted my money back to offset the price of the tools and products I used AFTER the "cleaning" I wish I could leave no stars. read more

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My house cleaners stained my living room carpet the week before new years. Scrambling for top rated carpet cleaners I called Zimp, and a William answered in 3 rings. I was in a bit of a jam and needed this done as quickly as possible, and he was able to schedule me within 24 hours! He sent me a confirmation I was able to send my husband to meet him the following day. William was efficient, polite, and operated on integrity, his expertise and efficiency made this the easiest service we've ever had. No run-arounds or upselling. Carpets dried beautifully afterwards, great work and thank you William! Will recommend to anyone who needs a reliable carpet cleaning. read more

They did a great job cleaning our carpet and were reasonably priced. The communication was clear from the beginning.

The owner answered our query for a quote and it was reasonable (1 wool rug and installed carpeting in the basement and stairs). He was able to work us in pretty quickly and arrived on time. He's a super nice guy who's been at this a long time. He seemed to have all the power cleaning equipment needed and spend a few hours on the job. He really tried to get our stains out, there's one stubborn pet stain that is noticeably lighter but alas, couldnot be completely removed. I have a new puppy now so Im sure there will be more and I wont hesitate to call Zimp for all my carpet cleaning needs! He was recommended by my neighbor group and everyone's had a great experience with him. read more

Nice man,fair prices great looking carpets when he is done. my carpet was fresh and clean.

Prompt response. Great work. Pleasant conversation. What more do you want? It went really well and we're super happy with it.

Amazing service and communication. All the stains came off my couch from my kids and it looks brand new again. I really appreciate the detail oriented approach and thoroughness. Thank you so much! read more

I saw a comment about Zimp giving no nonsense carpet cleaning. I agree 100%. Reasons why they are the best: 1. They take short notice request! 2. William came in and clean the place fast! 3. They are well prepared with all of the tools for any types/sizes/shapes of houses! 4. William also gave helpful post-cleaning advise! 5. No harsh chemicals! My place doesn't smell like a chemical factory after! 6. A flat fee ! Highly recommend Zimp! read more

Bill did a great job for my apartment both the times that he cleaned my carpets. Bill did a great job for my apartment both the times that he cleaned my carpets. read more

Great experience and friendly owner! He was flexible with our schedule, arrived on time and did not try to sell us something we didn't need. read more

Bill delivers the no-nonsense high-value level of service that I feel we stopped expecting around the time that service stations stopped checking your cars's fluids when you pulled in for gas. Anyway ... I am super happy with the results. read more

Exceeded expectations. For how bad the carpets looked with dog urine/stains/odor, they now look amazing. Very quick response and reasonable price vs competition. Was able to come same day. Will use again. read more

I can't believe I haven't written a review yet. We used Zimp in our apartment that had carpet for about 7 years. Excellent service every single time. We now live where we have hardwood floors so we don't use Zimp as much. However, we've had some sick cats a couple of times which results in some urgent scents that need to be addressed. Bill is timely, professional, kind, and the work done is always exceptional. read more

Bill was great! He very clearly explained instructions for taking care of the carpet post-treatment. The cleaning was speedy and thorough. The carpets are in a rental unit that probably has not been cleaned in years, so I wasn't expecting much, but they actually look really great. There was an odor in one bedroom that was treated, so I'm curious to see if that goes away. Time will tell. read more

Zimp - This is the partially treated carpet. The area by the yellow wall is not a common walking path, but the area in front of the cabinets is. - Carpet Cleaning Near Me

Bill was incredibly friendly and kind and was more than generous to reschedule me despite a calendar error on my part. Great quality work done by great quality people! read more

Not sure you can get better service. Honest to his pricing as well. Really satisfied.

They came out to clean two white sofas and they came out again per my request. The sofas still had some spots but only because they were in a construction zone for a few months. So my expectations of getting them super clean weren't high. I would definitely use them again because of their quick response time and thoroughness. read more

William, the owner quickly responded to my inquiry with a bid that was very reasonable, so I hired him. He did a great job. We had some nasty pet stains on our carpet. William did a great job getting the stains out. Carpets look great. read more

Zimp - Clean living room - Carpet Cleaning Near Me

Came last minute and did a fantastic job! Very responsive & came on time. Friendly and knowledgeable.

Zimp was a great company to work with! They came through with friendly service and a great price. They did a great job and completed the job in about an hour for 5 rooms, a hallway, and stairs but all carpet was previously in pretty good shape prior to the cleaning. read more

Zimp's service was great! They were very responsive when I asked for a quote. Only had to wait a few days to get it scheduled and then they were done in a little over an hour. They were very professional, on time, and used all their own water and equipment. They made the process as pleasant as possible and removed a few old stains :) read more

Bill was available on short notice, did a terrific job on our rental, then agreed to do another small job at another rental even though his shift was over! He was courteous, professional and friendly. I recommend ZIMP without reservation. read more

I used Zimp for moving out of a townhome. The scheduling process online was pretty straightforward, and I liked that they are upfront with their prices. On the day of, Bill showed up on time and completed the cleaning process pretty quickly. He was very friendly, explained the process, and gave me an estimate on the time it would take. I walked to a nearby coffee shop to kill time while waiting, and by the time I got back about 15 minutes later, he was already done. The carpets looked the same as when I first moved in, and I was impressed. "Have a party at your new house, make a mess, then give us a call." I definitely will :) read more

We've been using Zimp for three years now, ever since we installed new carpet. I wouldn't use anyone else. Zimp is always right on time, does a great job and the prices are more reasonable than many other companies out there. You can get a quote and schedule and appointment directly from their website, fast and easy!! read more

Just called the guy to ask about his carpet cleaning services. I want something more that speak clean because I had that done before and it doesn't remove pet urine. I asked if he does something like shampooing and he went on to tell me that steam will work if someone does it right. I told him about the other times I had it done and he said thy didn't know what they were doing. I said again that I want the deeper shampoo and he very mean way said I should get someone else. I will do just that! read more

Zimp is the only company I use for both my rental apartments and personal home. They do an outstanding job at a fair price. read more

Zimp - Carpet Cleaning Near Me

William came out to clean furniture; he was fast to reply over messaging, he showed up at the appointed day/time, and he did a great job! Very professional. Will definitely hire him again. read more

Their team was very nice, courteous, helpful and on time. I had mentioned 1000sq ft in my posting but it turns out including stairs my house was a little bit more in area, Zimp was kind enough to not charge me the full price of next slab but somewhere in between. Though we noticed some stains afterwards in 2 rooms which we wish we had known earlier about to point out to the team. Since its a new house for us, we ourselves din't know fully about the carpet but that's not on the team. We should have thoroughly checked. read more

Best carpet service ever! Professional, efficient, and did an amazing job! Great price for such a great job! One of my neighbors suggested Zimp. Easy to book with online, and they follow up with you to confirm, and remind you of your appointment. He showed up, got right to work, and the carpet looked better than it did the day I moved in. Highly recommend Zimp! read more

William was amazing! We had a seriously stained wool carpet in our living room from a cup of spilled espresso a few days ago. We could not remove it but he restored it in minutes! Thank you William! read more

Our couch was in rough shape from our dog. Zimp got it looking and smelling great. Service was quick, friendly, and affordable. We will definitely hire again. read more

On time, responsive and did a good job for a fair price. We were happy with the service and would use them again for carpet cleaning.

We hired Zimp after speaking to multiple companies. Reasonable price, good work. Came on time as promised. Will hire again for next time we need to get carpets and upholstery cleaned. read more

William was quick to schedule and fairly priced. Other companies wanted to charge almost double to clean urine (damn children :) ) from a couch cushion, or even expressed hesitancy in doing it. Not William! He was confident in his product and solution to handle it. Not only did the product not smell like chemicals, but it did the job. And quickly. I would def use Zimp again. read more