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    Zimp

    4.6 (266 reviews)
    Closed • 9:00 am - 5:00 pm

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    Response quality

    Excellent

    Response time

    40 minutes

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    Recommended Reviews - Zimp

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.

    Reviews With Photos

    Swati K.

    William from Zimp Carpet cleaning was professional, on time, and had excellent service. Reasonable quote. No hidden cost. Good communication skills. Shared all details regarding after care. Highly recommend him

    Stairs also nice and clean
    Vincent C.

    TLDR: Great all online communication, competitive price, flexible schedule and great work. Quote, schedule and payment are all done online, with very quick response over the clock! Get job done quickly with quality with no hassle at all. On top of all these the price is very competitive. Not sure what more can I ask for!

    The water from my steam cleaner. After he told me "it doesn't need to be re cleaned"

    Let me start this out saying that I might having been ignorantly hopeful with the task at hand. However, William had great reviews and was able to get to the job quickly. I was not able to be home when the alleged carpet cleaning took place, my girlfriend instead was there to let him in or help if need be. I waited the weekend for it to "dry" like you do when your carpets get steam cleaned. It did not smell better on monday. It actually smelled worse than before which I didn't know was even possible but I digress. I messaged William and asked for a refund because I was disappointed with my service, especially for $180. I'm in college, it was a lot money for me and i'm still putting off moving in, because these carpets are filthy. It's student housing and kinda nasty I will admit. He told me no, he would redo the odor treatment "but it does not need to be recleaned" which is honestly insane because I myself have done more treatments, bought a vacuum and steam cleaner and am still pulling disgusting water. See photos I took cleaning AFTER the treatment below. I never want to write a negative review of a small business, but i'm appalled at this whole situation. If he didn't think he could have gotten it clean enough, he should have been honest and told me. He did not do that though, he instead took my money and assumed I wouldn't ask questions. Here's what I did not know until I was wondering why it smelled WORSE when I returned home 30 minutes after the scheduled cleaning time. He did not steam clean my carpets AT ALL. For $180 he came to my house, sprayed something down & potentially vacuumed. He was at my home for no more than 15 minutes. On top of all of that, he called my girlfriend "sir" as he left. I did not feel comfortable having this person in my house again to try to fix the issue. I just wanted my money back to offset the price of the tools and products I used AFTER the "cleaning" I wish I could leave no stars.

    This is the partially treated carpet. The area by the yellow wall is not a common walking path, but the area in front of the cabinets is.
    Madison S.

    Bill was great! He very clearly explained instructions for taking care of the carpet post-treatment. The cleaning was speedy and thorough. The carpets are in a rental unit that probably has not been cleaned in years, so I wasn't expecting much, but they actually look really great. There was an odor in one bedroom that was treated, so I'm curious to see if that goes away. Time will tell.

    Clean living room

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    7 years ago

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    Bill C.

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    5 years ago

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    Bill C.

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    4 years ago

    He was on time, friendly and professional. Did exactly what I needed done and the job turned out great.

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    William C.

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    8 years ago

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    6 years ago

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    Bill C.

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    7 years ago

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    Bill C.

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    3 years ago

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    13 years ago

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    5 years ago

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    Bill C.

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    11 years ago

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    6 years ago

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    Bill C.

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    6 years ago

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    Bill C.

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    5 years ago

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    Bill C.

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    7 years ago

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    5 years ago

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    Bill C.

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    4 years ago

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    William C.

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    6 years ago

    I had Zimp deep clean a vintage rug for me and they did a great job. Great customer service. Plus they Picked up and delivered on time.

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    Bill C.

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    7 years ago

    On time, helpful and did a great job. Price was reasonable as well and he kept to his quote. Loved the results and I would use him again.

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    Bill C.

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    4 years ago

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    William C.

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    7 years ago

    Great service, great cleaning and great price!! Bill did a fantastic job with my move out cleaning and will use again in a heartbeat!

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    Bill C.

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    6 years ago

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    Bill C.

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    6 years ago

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    Bill C.

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    4 years ago

    They were great for cleaning my carpet!! Easy to work with and timely! I will continue to use in the future!

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    William C.

    Repeat customers are a good thing. Thank you, Mark.

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    6 years ago

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    Bill C.

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    14 years ago

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    15 years ago

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    6 years ago

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    16 years ago

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    12 years ago

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    7 years ago

    They were prompt, very professional and, did a wonderful job cleaning our rugs and furniture

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    14 years ago

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    10 years ago

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    15 years ago

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    4 years ago

    Great experience. Arrived on time ready to go. The price quoted was what I paid. No up-selling. Very pleasant.

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    Bill C.

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    15 years ago

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    5 years ago

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    Bill C.

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    16 years ago

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    15 years ago

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    15 years ago

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    5 years ago

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    Page 2 of 7

    Ask the Community - Zimp

    Looking for someone to clean some area rugs?

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    Review Highlights - Zimp

    “William responded fast, had reasonable prices and was great at scheduling when I needed: in the evening.”

    Mentioned in 19 reviews

    Read more highlights

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    Carpet Cleaning Time - We use top of the line carpet cleaning equipment!

    Carpet Cleaning Time

    (284 reviews)

    Even for a smaller job like mine (2 sall bedrooms and a staircase), John went far above and beyond…read morethe call of duty. He gave me an incredibly reasonable quote based on photos sent to him. Via text we set up an appointment, and he was not only on time but also courteous. He texted me his timing twice before he arrived to make sure I knew what his arrival would be. He assessed the job thoroughly, even getting on the ground to feel and smell certain areas that were slightly more heavily stained. He then pre-treated difficult areas and proceeded to power wash the job as promised in the time as estimated. He was punctual, courteous, and polite throughout the process. I couldn't have asked for a better worker. Three days later the stains are still visibly absent. The carpet is now completely dried and I couldn't have been happier with the entire process. I would not hesitate to call this company again for any job, big or small. They will definitely beat anyone's price and I think their abundance of five-star reviews proves they know what they are doing and deliver on promises.

    John was on time showed up did a great job, my carpets cleaned. Can't believe I waited eight years…read moreto clean them, but I did they look great very happy will use him again hopefully before eight years. He also did my neighbor's living room and dining room while he was here. I did notice after some time the Carpet didn't look so great after it dried. Honestly, I don't know if it's better to just rent a steam cleaner or have somebody do it

    Green Planet Carpet Cleaning

    Green Planet Carpet Cleaning

    (135 reviews)

    Patrick's work was fantastic…read more I had ordered this service initially in order to both clean vinyl flooring and a carpet issue, but I had to change plans. Upon arrival, he was super chill and flexible with simply cleaning the carpet alone. The cleaning itself has made a night and day difference in not just my room's appearance, but how I feel walking around it. Grime spots and dark stains disappeared, and hard spots with gunk that had dried onto the carpet vanished as well. After the entire service was completed, I was shocked at how great a price Patrick gave for what I had gotten. I would have expected 30% or even 50% more than what I was charged, and it's definitely made me more confident in using this service in the future! Below I've attached the end result of what used to be a rug covered in dark spot stains

    The older gentleman who runs the business was genuinely friendly, personable, and clearly enjoys…read morechatting with his customers. He was also the one who performed the cleaning, and I appreciated both his pleasant attitude and his willingness to reschedule my appointment previously. That said, I'm unfortunately pretty disappointed with the actual service. When scheduling, I specifically explained that I was looking for a deep cleaning of the carpeted stairs and hallways. I also asked beforehand whether furniture could be moved and was told that it could be. Once he arrived, however, moving the furniture was never mentioned again, and I probably should have spoken up about it at the time. What surprised me most was the cleaning process itself. He used a hand vacuum, sprayed the carpets with cleaning solutions from spray bottles, then went over them with what appeared to be a standard Shark vacuum and another machine that, as far as I could tell, didn't use water or perform the type of extraction/deep cleaning I was expecting. The entire service took less than an hour and cost $180. To his credit, the carpets did smell better afterward, and he was very nice throughout the visit. He even recognized my screen name and jokingly mentioned that he'd wondered what kind of customer I might be...which was actually pretty funny. Thankfully, I promise I'm less terrifying in person. But ultimately, my family and I weren't happy with the final result. For $180 and a service described as a deep clean, I expected a noticeably deeper level of carpet cleaning than what we received. Instead, I was left with the unfortunate feeling that I could have rented a carpet-cleaning machine and achieved a more thorough result myself for considerably less money. I don't enjoy leaving negative reviews, especially when the person providing the service was genuinely nice. But friendliness and results are two different things. I appreciated him coming out and enjoyed talking with him; I just don't feel the service I received matched what I understood I was paying for.

    Accel Carpet Cleaning - My clean living room!

    Accel Carpet Cleaning

    (314 reviews)

    5 stars, and honestly they're so well deserved…read more This is my second time booking with them, and Guy has come through for me both times. The first time, I was super pregnant with my first baby and had a couch from my old apartment that had all kinds of smells trapped in it. By the time he was done, they were completely gone. Fast forward to now -- pregnant with my second, and we fostered a puppy for a few months on top of having a toddler running around. Between the accidents, the spills, and just the general chaos, my heightened pregnancy sense of smell had me noticing every single thing. After Guy was done, the house smelled brand new. I couldn't believe the difference. He was quick, thorough, and so easy to work with. Reasonably priced, and on top of communication from the very beginning. I also really appreciated how sweet he was with my 3-year-old -- talking to him and answering his curious questions while he as working on the stairs. So kind, so professional, just an all around great experience. Guy Sr., if you ever see this -- you raised an exceptional young man. We'll absolutely be back. Thank you again!!

    Wow!!! Thank you Yelp for finding Guy!…read more My first and lasting impression has been Guy's friendly, joyful, hardworking personality. His personality also matches his work, and I loved hearing him give his teammate encouraging words throughout their work We hired him to upholstery clean our furniture and small area rug Really appreciated their cleanup following each piece We will definitely hire again and again and highly recommend his company

    Zimp - carpet_cleaning - Updated September 2026

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