5 stars, and honestly they're so well deserved. This is my second time booking with them, and Guy has come through for me both times. The first time, I was super pregnant with my first baby and had a couch from my old apartment that had all kinds of smells trapped in it. By the time he was done, they were completely gone. Fast forward to now -- pregnant with my second, and we fostered a puppy for a few months on top of having a toddler running around. Between the accidents, the spills, and just the general chaos, my heightened pregnancy sense of smell had me noticing every single thing. After Guy was done, the house smelled brand new. I couldn't believe the difference. He was quick, thorough, and so easy to work with. Reasonably priced, and on top of communication from the very beginning. I also really appreciated how sweet he was with my 3-year-old -- talking to him and answering his curious questions while he as working on the stairs. So kind, so professional, just an all around great experience. Guy Sr., if you ever see this -- you raised an exceptional young man. We'll absolutely be back. Thank you again!! read more

Wow!!! I mean wow!!!! Guy made my carpet look brand new! He did my living room, guest bedroom and master bedroom in my retirement apartment, and he took away all the small spots that were in the living room where I eat over in one corner. He took the few spots that were in the master bedroom. AND....the bedrooms were dry 3-4 hours, and the living room should be dry in 4-4.5 hours! My carpets have never been that dry, that fast. Guy was good at everything, including texting to let me know he was 10 minutes from arrival. I don't think you can go wrong with Guy! If there were 10 stars, he would have gotten them. (I am a senior and don't know much about sending photos with my phone, so sorry I can't add a photo of my lovely carpeting.) read more

Wow!!! Thank you Yelp for finding Guy! My first and lasting impression has been Guy's friendly, joyful, hardworking personality. His personality also matches his work, and I loved hearing him give his teammate encouraging words throughout their work We hired him to upholstery clean our furniture and small area rug Really appreciated their cleanup following each piece We will definitely hire again and again and highly recommend his company read more

Guy was kind, professional, and accommodating from first picking up the phone. We booked a last-minute carpet cleaning and he was happy to make it work. They did a very good job, going above and beyond to give us suggestions for other cleaning work we were doing in the house, and I am happy with their service. read more

Guy came about and cleaned our hallways and living room. He was super friendly and professional. We're so happy with how the carpets turned out, they look so much better than before! read more

There's a reason why Guy has so many excellent reviews. He is prompt, responsive, courteous, and hardworking. His customer service is top notch. He did a great job on our carpets and made sure we were totally happy. I can't recommend him highly enough. read more

Exceptional cleaning and customer service! Tile service was incredible in addition to the carpet cleaning. Won't look elsewhere in the future! Thanks so much Guy read more

Had an amazing experience with Accel Carpet Cleaning. Guy showed up on time, was very courteous and did a great job cleaning my carpets. Very reasonable pricing and I plan to use him again once a year for regular cleaning. read more

Fantastic and professional communication and great job cleaning my VERY dirty carpets. I would definitely recommend!

I cannot say enough good things about Accel. I have used them three to four times over the years, and they have always exceeded my expectations. Customer service and satisfaction are part of their culture. They are great at communicating before and on the day of service. I even received a text telling me they were on their way and giving me their estimated arrival time. On top of that, the quality and value they provide is unmatched. I usually have my carpet, stairs, and couch cleaned. When the team arrived, I threw them a curve ball and asked if they could try and get a red drink stain out of a white shag area rug and a chair we had spilled on but could not get clean. We were going to give up and throw them out. Guy and team were visibly eager to give it a shot, and boy, they delivered. I now have a perfectly clean area rug and chair again. What a bonus and a relief. Thank you, Accel team. You guys are the best in the business, and I have not felt this appreciated as a customer in a very long time. read more

I just had Accel Carpet Cleaning come and do my yearly carpet cleaning. I think this is the 4th year I've had them coming. I can't say enough that Guy Jr does a great job every time. He goes out of his way to get my dog's boo boos, split tea and other mishaps that happen to look like new. I look forward every year to "start a new" with my clean carpets. Supporting this local business feels great too. I love this company! read more

Thank you so much, Guy! Our carpet and area rugs look amazing today. How you took the years of stains/pet hair out of them and made them look brand new, I don't know, but we are so happy with your services and will be using you again. read more

We are so thrilled with the job they did for us !! I wool Berber hasn't looked this good since it was installed! I had originally called a different cleaner who said their equipment was down but gave me the number for this company - he said he wouldn't recommend anyone else but them - coming from a carport cleaner well I was sold ! I called and they were able to fit me in the day I wanted with no problems ! Guy (junior) was kind friendly and very professional! They are a family business which I love even more! You can't go wrong with Accel , so affordable too! read more

Accel Carpet Cleaning - Wool Karastan Berber 12 years since installation! - Carpet Cleaning Near Me - Seattle, Washington

Shout out to Mr. Williamson at Accel Carpet Cleaning! I had a carpet cleaning job gone wrong and hoped that he could come by to help remedy the stains that never were addressed, etc. I ended up sending him a video and he ended up letting me know that I have two choices: to either go with Mr. color, or with a carpet repair job another person. I just want to say that Mr. Williamson strikes me as a very honest and upfront person and is perfectly willing and able to offer very good references where his business stops and others begins. During a time in our world when it seems like most contractors would like to show up take your money and not even do half the job, it is so heartening to find people like Mr. Williamson, who are honest and upfront, and are really happy to help give good advice! It shows that Mr. Williamson has extreme pride in his trade and just really likes people and is very competent and knowledgeable about his line of work. He talked about pH balancing and the science behind carpet cleaning in such a clear and easy way that I was able to understand it in a way that I had never thought of that before. Thank you Mr. Williamson for being so kind and generous with your time and information. If I ever need carpet cleaning again or tile sealing or Hardwood cleaning I will definitely reach back out to you. Thank you so much!!! read more

Guy did an incredible upholstery cleaning job for us, was a joy to work with, and came in 25% under the other two quotes we got. The work he did was beyond what we expected to see. Highest recommendation read more

Guy is a tremendous business owner that really understands service, commitment, and quality. Throughout my interactions with Guy, he was a prompt and courteous communicator. Always looking to see how to best fit my schedule and needs. Could tell he really cared about his service and quality. Guy cleaned the carpets in my entire house as part of a move out cleaning. Carpets looked great and he sent me photos of any stubborn stains he could not get out. Very thoughtful and I appreciated the real time updates. Guy unfortunately had a little accident where he opened one of my closet doors to much and the stopper (which didn't have a rubber tip, my fault..._ made a small hole in the door. He contacted me immediately and said he would come back with a contractor to fix it. When I tried to pay him via Venmo, he rejected my payment saying 'thanks, but no thanks until he finishes the repair'. Wow..never see that level of personal honor anymore. Guy came back again to sand down the paint over the hole and finish the job to my complete satisfaction. Can't say enough about Guy. He's probably the best example of customer service I've encountered in a long while. Don't hesitate to hire Guy, you will not be disappointed. read more

Guy was great! Highly recommend for anyone looking to revitalize their carpet or couch!

Stop looking these "Guys" are the real deal! I dealt with Guy Sr for scheduling and customer service, he nailed it and was an excellent communicator. Guy Jr was a rock star of carpet cleaning. He was able to get rid of stains that the last two carpet cleaning people in years past could not and he emphasized that if any of the stains come back he will return to fix them. They did not come back. I will be using them over and over again, I can't say enough about their work! read more

I highly recommend Guy, he is reliable, he try all his way to help us with our carpet cleaning for new tenant move in, he kept me informed for what he have done so I have peace in mind, we will definitely use his service again. read more

Unparalleled experience in carpet cleaning all thanks to Guy at Accel! We have two dogs and a toddler and our carpets have several stains year over year. Guy's expert cleaning experience and informative approach made it easy to get our whole house carpet cleaned in less than 1 hour! We had some very pesky stains and he came over right away to for a post treatment that took less than 15 minutes and the stains were resolved! I will choose Accel moving forward. read more

Book Accel for your carpeting cleaning needs! They are incredibly communicative, kind, timely, and they take pride in their work. Guy Jr. cleaned our carpets today that were stained from our dog's muddy paws, and the carpets look brand new! He was professional, knowledgeable, and made me feel safe as a single woman in the house. Highly, highly recommend! read more

I'm a repeat customer, and could not be happier with Guy's service. Pleasure to communicate with and did amazing job as usual. Will definitely contact him again for our upholstery and rug cleaning needs. read more

Booked a move out carpet cleaning job and everything went perfectly. Guy (Sr.) the owner, was super responsive online while obtaining quotes. There were tons of other carpet cleaning options, but I appreciated his genuineness from the start and that really earned my business. I was able to book quickly with his availability and he was prompt on arrival. My carpet wasn't even in horrible condition to begin with, but I still think he did a great job in a quick amount of time for a 1 bedroom place. I also appreciated his hard working demeanor and work integrity where he was willing to return to fix any potential unresolved issues. I'd highly recommend him going forward. read more

I've used Accel twice and was very impressed with professionalism, prompt arrival, speedy work and just an overall great outcome with my carpet. I would also say the price was very reasonable. I finally bought my own carpet cleaner for regular needs but will definitely call Accel again for a more thorough job. read more

The owner Guy is wonderful. Very positive and truly wants to make his customers happy. I will definitely call him next time!

I've used Guy and his company for carpets several times and will continue to use them. He is probably the friendliest guy in all of Seattle and the father and son team are what's great about family run businesses. I would highly recommend you use these guys for any carpet needs. read more

Great communication, awesome service, outstanding effort, and an all-around great human being. Thank you so much for your hard work Guy! Blake and I appreciate you. read more

I highly recommend this company to clean your carpets. I haven't written a review in so long but this company is worth writing. From the initial quote and from meeting Guy jr it went really well. The puppy urine on the carpet and living room rug and couch went away. I appreciate Guy jr attending to detail and professionalism. Also during covid having mask on to get the job done. The carpets look more cleaner from when we first moved in this condo. Makes me wonder if the old tenants didn't get someone professional. We are really happy with the outcome and just having clean carpets, couch rugs during this time makes us feel safe knowing our place is fresh and cleaned. Thank you so much! I recommend anyone that needs carpet or upholstery done to check out these Guys :) read more

Fantastic job! Guy is friendly efficient and professional. The carpets look great and we will call him again in the future. I highly recommend him! read more

Guy is s great guy, who does a thorough job and is a friendly, professional! He is very efficient and also brought all the equipment needed to dry everything up with professional room/carpet de- humidifier dryers... He put the furniture up on little blocks so that it would not get wet from the carpet which was very thoughtful. Right now I'm renting but when I become an owner I would definitely call him again! read more

Guy did a great job getting our carpets ready for us to move into our new home. He was prompt with the communications throughout the process, even giving us a heads up while we were out running errands that he'd be finished in the next half hour so we could get back. The carpets look nearly new again, thanks to his hard work--highly recommend! read more

Extremely impressed. I called for a somewhat emergency situation. A dog "accident". They were able to get me in within a few days. He was very accommodating and personable when making my appointment and kept me informed of his arrival time ahead of time so I could plan my day around correctly. He took very good care to remove the spot and took extreme care of the furniture. He even called a few days later to make sure I was satisfied with the job. Completely satisfied. Will definitely use them again and recommend to my friends. read more

These guys are really good. The customer service was incredible, very rare that companies treat their customers like Accel treats theirs. They have gained a lifetime's customer in me. They even came back to reapply and clean a very tough stain that I thought was unremovable. read more

I struggled with whether I was going to write a review because honestly, the service itself was great however, there were some moments of conversation that I thought were inappropriate to have with a customer. After greeting Guy at the door, I noticed there was a "Hillary for Prison" bumper sticker on his work van that was parked in the driveway. I'm not sure why you'd put such a strong political sticker on a work vehicle that you're driving to new customers' homes, but I found it very unprofessional and off-putting. Guy worked hard and our carpet looked great when he was finished. 5 stars on the work aspect. HOWEVER, the overall experience as a whole was... ODD. The conversation that he initiated was just....very strange. Completely unprovoked, Guy told us that the Earth was flat (it's actually not, but okay...) and that he wasn't going to give his future grandchild vaccinations. My husband and I looked at each other completely dumbfounded. We weren't sure what prompted the comments but it seemed he really wanted to tell us his views on those controversial topics. Why? I'm not sure. And while he was petting our dogs he made the comment that "it's so sad what they do to dogs in Korea." I said, "I know, I don't really want to talk about it." He continued on and said, "Yeah, I've heard they don't even euthanize the dogs before throwing them in the grease." WHAT. OH MY GOD. We're glad for the clean carpet, but I think we'll explore other options in the future. read more

They did a great job on my couch! And even cleaned some of the area rug it sat on. Definitely would use them again.

These guys rock. Prompt, professional, and quality work. And consistent, too! I highly recommend these guys, because you truly cant do better. read more

Guy and his compatriot were absolutely professional, efficient and cost-effective! Just a great job of cleaning our extensive carpeting in our house, as well as some large rugs. And the result is a fresher-smelling, noticeably cleaner floor surface for our home. Guy's communication and transparency was also excellent. Thank you, Accel and Guy, we will definitely use you again and highly recommend you to others! read more

If you ever need your carpets cleaned, Accel does an excellent job. Very professional and friendly, too. Small business, minority owned. Highly recommend. read more

Guy was absolutely a delight to work with from contacting him through yelp(he actually came recommended from another cleaner through yelp who did not service my area). I needed two area rugs cleaned one wool and one synthetic. He quoted a reasonable rate and came to the job on time and was out in less than 90 mins leaving my rugs looking great. I would definitely hire this business again! read more

Guy was professional, timely and a great communicator. He did and excellent job cleaning our townhome carpet and was a great sport about all the stairs. read more