1. Sur La Table

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Berkeley, CA

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Sur La Table

3.7 (166 reviews)
Closed • 10:00 am - 7:00 pm

SUR LA TABLE · YELP ASSISTANT

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Fine crack inside the pan, but not outside, plus it doesn't sit flat on the counter

Love the Berkeley store but their online customer service is lacking. Bought a defective porcelain baking pan (sur la table brand) and the bottom is uneven, causing it to "rock", secondly it developed a crack inside. their online customer service won't help me unless i come up with a receipt.

Artsy photo of the entrance.

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16 years ago

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13 years ago

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15 years ago

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14 years ago

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16 years ago

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9 years ago

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Ask the Community - Sur La Table

Are dogs allowed in the store?

Do they have shot glasses?

Yes they do.

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Review Highlights - Sur La Table

“besides the variety of cookware, appliances, and gadgets, their specialty baking supply selection is great.”

Mentioned in 10 reviews

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CB2

CB2

3.5(136 reviews)
0.1 mi•Fourth Street, West Berkeley
•$$

Labor Day weekend shopping for a new dining table - what an amazing experience at CB2!…read more Paired up with Kato - one of the most patient salespeople I've ever worked with. Not only did she give affordable and quality options for the dining room table - also very thoughtful about rugs, chairs, and benches. Then - I learned she is one of the design consultants! Thank you!

This was, without question, one of the most disturbing and discriminatory shopping experiences I've…read moreever had. From the moment I entered the store on 8/3/26, one employee (a white woman with dark hair wearing a CB2 shirt) made me feel completely unwelcome. This lady was full of hate and straight up racist. I was simply shopping for the items I came to purchase and never said a single word to her. Yet throughout my visit, she repeatedly glared at me, rolled her eyes, turned her back every time I got near, and appeared to laugh with another employee while making negative facial expressions in my direction. I will never forget how they both look because the store is small and it was impossible not to notice the repeated behavior. At one point, she loudly said, "Ugh, I want to go home." And turned her back towards me again. I left feeling targeted because of my orientation. Whether CB2 intended it or not, that's how this employee made me and my family feel, and it completely ruined what should have been an ordinary shopping trip. What makes this even more upsetting is that this happened in Berkeley, a city that prides itself on diversity and inclusion. I am a fifth-generation Berkeley resident. I attended Berkeley schools, live here, work here, and have shopped on Fourth Street for years. Never in all my years have I experienced this level of hostility while simply shopping. I have never seen this employee before, and I sincerely hope no one else has to experience what I did. CB2 should take this complaint very seriously. No customer should walk into a store and leave feeling demeaned, unwelcome, or discriminated against because of who they are. I walked into CB2 expecting to shop. I walked out questioning how many other people this employee has made feel the same way. It was appalling, deeply upsetting, and one of the worst retail experiences I've ever had. I will not be returning until CB2 demonstrates that it genuinely takes customer discrimination and employee conduct seriously.

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CB2
CB2
CB2

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Marisa Mason - Permanent jewelry bracelets

Marisa Mason

4.6(56 reviews)
0.0 mi•Fourth Street, West Berkeley
•$$

I absolutely love this place! They have a gorgeous selection of fine jewelry designers, plus lots…read moreof more affordable pieces from their own brass and silver lines. Really cool mix of edgy, organic, and stunning quality across the board. My partner and I have gotten permanent jewelry from them three times. One year & two years later our bracelets have held up so well, no breaks. Sienna, who does their permanent jewelry, is lovely and super attentive to detail. When we went in for our newest bracelets, they kindly cleaned our other ones, as the stones had gotten a little grubby in the past year. They have a wide ranging selection of chain styles and tons of beautiful charms to add on. We were also able to request a particular stone/setting in advance. All of the sales staff are friendly, welcoming, and knowledgeable! We have shopped at their original Oakland location during busy hours when they have gracefully been juggling multiple customers and still made the point to check in with us. Their Berkeley space is super open with lots of room for browsing. We tried on a number of rings and they were so helpful in explaining different settings, stone cuts, etc. I wilk be shopping here for years to come!

Rude lady today. I won't spend my money here ever. Inquired about a 16 inch chain and she was…read moresnotty

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Marisa Mason - Permanent jewelry

Permanent jewelry

Marisa Mason - New perm rings! Bracelets also bought here years prior

New perm rings! Bracelets also bought here years prior

Marisa Mason - Ahh. Texture. Natural pop of pink

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Ahh. Texture. Natural pop of pink

Serena & Lily Berkeley Outlet - Pair of lamps on a wicker dresser, and a large wicker lighting fixture behind the lamps

Serena & Lily Berkeley Outlet

3.5(40 reviews)
0.6 mi•West Berkeley
•$$

This store is so much fun. It feels like a treasure hunt every time…read more Serena & Lily's aesthetic is so appealing to me -- all the rattan, sea grass, whitewashed wood, capiz and shells; beachy, sophisticated, boho. I can't afford the higher priced items even on sale, but I've managed to get a few smaller effects that have added to my coastal decor in my Capitola home in a classy way. I've always had great customer service experiences at this store. When you see a product you like, you've got to pull it off the floor immediately so other covetous patrons can't grab it -- I've had people tell me they want something I'm holding in my hands if I decide not to buy it; the employees graciously hold my picks behind the counter for me. One time I was looking at rugs and an employee pulled up all the images of the rugs I was interested in for me on the website with an iPad since they can't unroll them for you. Another time I was buying a sconce light and the cashier grabbed me a brand new one still in the box to replace the display model. The inventory changes all the time and there's always a good selection with a lot of cool stuff. Occasionally something might be a little dented but mostly the merchandise is in perfect condition and good quality.

I enjoy the Serena & Lily catalog & I love a good deal on quality goods, which is why I make the…read moretrip to this outlet and several years ago, it's why I Yelped it. But lately, I'm having a hard time understanding who this place is for. The merchandise is secondhand, used as photo samples, damaged, or incomplete, yet the prices don't significantly reflect that. I've recently seen things like a wooden trestle table missing half a trestle, with the piece of wood with actual exposed nails sticking out & simply placed on its table top, priced as though it were lightly discounted. Yes things are marked down, but they are also frequently damaged, and recently, for me, the math ain't mathing. I used to enjoy coming here for some real finds. Not so much any more. Keep in mind, you've got to bring your own truck or hire a task rabbit to get the furniture purchased here to your home. Think all the inconveniences, but fewer and fewer of the deals. I was offered a discount today, of 20 percent, that only started after spending over $500. That's a commitment. To me, it feels like the secondhand goods remain the focus here, but the hunt is not yielding the same treasure.

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Serena & Lily Berkeley Outlet - Twin (top) and full (bottom) bunk bed frame available

Twin (top) and full (bottom) bunk bed frame available

Serena & Lily Berkeley Outlet - Long dining table $900

Long dining table $900

Serena & Lily Berkeley Outlet - Wallpaper selection

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Wallpaper selection

Fireclay Tile

Fireclay Tile

4.5(8 reviews)
0.1 mi•Fourth Street, West Berkeley

We did a whole house remodel and I chose Fireclay Tile for our kids' bathroom. I went to the…read moreshowroom in Berkeley and worked with Anastasia. I cannot say enough good things. She was so patient, knowledgable and invested (excited even!) about my project. She thought through a bunch of options with me and even had her design team mock up renderings so I could visualize the installed tile. There was a 6-8 week lead time on the tile but it was worth the wait. She also introduced me to the Fireclay installation team and they ended up doing the tile installation for our whole house (including rooms that did not utilize Fireclay brand tiles). The installation team was professional, thorough, communicative and friendly. They consulted me about every preference and option and didn't do anything without my enthusiastic approval. We used a lot of antique tiles and uneven natural stones and they installed it all with care and precision. They were truly some of my favorite subcontractors of our whole project! Our kids' bathroom still isn't done...still waiting on cabinetry and paint but the tile is perfect and I was excited to post this review. Will try to add pics later :)

Unfortunately, we are very disappointed with Fireclay customer service. Our order has been delayed…read morepast the original estimate and we have not received consistent updates. This has been a huge inconvenience. Wish we had known this when choosing Fireclay. In the future, we will take our business elsewhere.

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Fireclay Tile
Fireclay Tile
Fireclay Tile

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Sur La Table - kitchenandbath - Updated November 2026

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