I had an excellent experience with this computer service! The Richie and his team were…read moreprofessional, knowledgeable, and incredibly efficient. They quickly diagnosed the issue with my computer and had it running like new in no time. Communication was clear throughout the process, and the pricing was fair with no surprises. What really stood out was their attention to detail and willingness to go the extra mile to make sure everything was working perfectly before I left. It's not always easy to find trustworthy tech support, but this place definitely delivers. Highly recommend to anyone needing reliable and honest computer repair services!

If Yelp had SIX STARS I WOULD GIVE IT TO NETTECH. I know a…read moreLOT ABOUT COMPUTERS. The reason I know A LOT ABOUT COMPUTERS IS BECAUSE WHEN I HAVE A COMPUTER PROBLEM I CALL NETTECH!!!!! PERIOD. I am so grateful to have them nearby and SO KNOWLEDGABLE!!! I mean I have so many questions, and they are always able to help me and my family stay sane in this computer world. We are very lucky to have found Nettech. Richie and Steve were very very helpful.

My HP PC, Win 11 wouldn't kick over and found out that the recent surge in the area caused the…read moreproblem. Fortunately, Hung was able to solve the problem and had me up in running withing 24 hours at a reasonable cost. They were very professional and honest and gave me tips on preparing on prevention care on recommended things to prepare for your computer to help alleviate some of the issues that may arise when a surge hits again.

My laptop battery and usb-c ports were fried on my 2021 M1 MacBook Pro. Because of this, I could…read morenot charge or backup my laptop. I went to Best Buy and Apple to get my laptop fixed but they would only inspect it if I sign a waiver saying they'd wipe my laptop. Both could not help me recover my data and were not helpful. A man at Best Buy recommended ITC to me. Hong helped me out!! He extracted my data and even gave me a free 100GB HD. The service was quick and fairly priced. Hong was kind and very helpful. I am happy customer and will recommend them to my friends and family. Thank you ITC!

highly recommen this shop. Joseph was super knowledgeable and helpful. Super kind and honest. I…read more appreciated him for taking the time to assist me. Brought my girlfriend's camera in to check about the flash not going down. He let me know this was a manual flash camera. He was so awesome and just let me know camera is good no issues. thank you Joseph will return for any future issues

thank you to joseph for saving my camera!…read more my canon powershot sd450 broke and couldn't toggle between camera/video/image display and i wasn't sure of what to do. thankfully i found joseph through yelp and im so grateful he was able to fix the camera since its an older model and hard to find nowadays. joseph is very knowledgeable and diligent in explaining his diagnosis to me. he showed me the broken parts and made sure i left knowing how to take better care of the camera :) my experience with him was awesome since he was able to fix my camera in less than a day, communication was great as he kept me updated through text/phone and even made sure i have a case for the camera now. overall, he took care of my camera and i felt very safe leaving it with him. highly recommend him, you'd be in very good hands!!

Kelsey was a referral from my sister in law.. She only had great things to say about him. I was…read morehesitant to trust anyone with my laptop. But since she spoke so highly of him plus he is a mobile technician. I had him take a look at my laptop. Kelsey was able to resolve the issue with my laptop in addition he did a complete tuneup on it. Then he sat with me to make sure I was able to get back into my apps/accounts and the laptop was running properly for me. I truly grateful to have found such a trustworthy and knowledgeable person to help me with my laptop. I highly recommend Kelsey to anyone needing help with their computer or laptop.

Sam was very friendly and listened to me explain my needs. After a short conversation to firm up…read morethe details he offered to have my computer ready that afternoon. Price was right and two weeks later the computer is functioning exactly as I had requested without any hiccups.

Customer service just on point at this location, we were greeted upon entering and another employee…read moregreeted us and helped us from start to finish with any questions! They have a variety of products and the selection is superb. Danny was amazing he was very knowledgeable and knew exactly what my son needed for his gaming experience. The value we got plus the protection plan has this mama at ease. He was very happy that all his questions were answered. This mama is happy that I made a purchase that will fit my son's needs! Thank you Danny for making our selection easy!

I guess at this location, sarcasm comes free with every purchase…read more We've spent thousands at Best Buy over the years and usually have great experiences, just apparently not at the Rancho location. We came in needing a small replacement part that was missing from a sound bar we purchased as part of a $1,500 order. They didn't have it in stock, so we had to order it, annoying, but not the end of the world. What was frustrating was the attitude from the salesperson helping us. First, he pushed the more expensive option available, then seemed personally offended when we noticed there was a cheaper one on sale. Considering we were replacing a missing part from a brand-new purchase, you'd think there'd be at least a little understanding. The sarcasm kept going every time my husband asked a question, to the point where I had to walk away before I matched the energy. Honestly, if helping customers order a small part ruins your whole day, maybe it's time for a break and a Snickers bar. Customer service probably isn't the best fit if doing your job feels like such an inconvenience. So if you need a TV or any type of major electronics, I would say skip the Rancho Cucamonga store. There too many other Best Buy locations to have to deal with lousy Customer Service.

Just like a human your computer needs a "doctor's visit" every once in a while too. I've worked in…read morethe game industry and I have had my gaming computer for over 6 years. I knew I surged my motherboard and something was wrong with the CPU area, but I never had the time to fix it. THEREFORE, in a way, my repair was a test for the shop because: -I had a rough idea of what the issue already was -I would know if someone was trying to upsell/oversell to me The first reason I picked Rancho Computers is because of the free consultation. The person I first met with and had the most contact with was Aneel. Aneel is an eccentric guy and will make you feel at home. He's honest and will give you a good price. ALSO they let me give them an SSD I wanted to install and they were ok with me buying my own CPU fan replacement part. I can fully say they passed my test. I will be going there for all my computer repair needs.

The guy working there just had an odd attitude, they also for some reason tend to talk to you as if…read moreyou know nothing about computers but very decent company!

Temporary store is now open. As a FYI since it's in an old Athleta and children's place store, be…read moreprepared to line up in three different lines to get inside, they are controlling store capacity like COVID-era styled mini Apple Store pickup stands. The temporary store in the small Athleta store is currently in a pickup window format. There are no small tables inside, and the demo devices are placed on accessory shelves. The store is a fourth of the size of the original store. Since it's located in a clothing store area, I knew it would be quite small. You have to line up in three different places: one for checking out items, one for the Genius Bar, and one for purchasing items outside. This setup will remain in place until September. Fortunately, they will be in the original store and complete renovation for the iPhone 18 Pro launch event there, as the situation could become extremely chaotic to manage. It's similar to the COVID lockdown-style Apple pickup windows, but you can still browse items inside. The service remains the same; manager Christina and Tim the specialist are still there and they are superstars. Only thing is that since the temporary store doesn't have any tables, prepare to bring Apple gift cards and your Apple Pay cards on your iPhone! The store doesn't have the tables due to lack of space and their registers are unavailable until they reopen at the permanent location in September.

This place is horrible! As a business owner, I have no idea how this place is still in business,…read moreluckily, they are getting shut down. over 30 CSR, and less than half are helping people out. They other half are either shooting the sh*t, or shaking hands by making that loud clapping sound! Waited around for 2 and a half hours, only to be told, they can't do anything for me, to fix my Iphone, that the top speaker stopped working. Antonio ran some tests, and some more tests, wasted time, tried cleaning it out with a brush of some sort, only to tell me at 6:30pm, that the parts need to be ordered, but he can't order them because the store is shutting down and my next best option is to drive to Brea or Pasadena, which is 2 hours away!! WTF?! Overall, don't waste your time, don't go to this place....Go to best buy instead....

The selection is great for cables for your phone and computer. They also have slim tv mounts. I do…read morenow now if they stil have a physical store or only an online presence.

Feel bad for Laura P with all the negative one star reviews so I hope they fix many of their return…read moreproblems. Not sure if returns are better when buying their products thru Amazon. I usually buy direct and have been very satisfied. I wait to get their periodic 15% off codes and I buy their Indio Monoprice guitars which are the best budget guitars typically under $150 in the world. Good luck to Laura P fixing some of their customer service issues.

I needed a very dirty desktop to be cleaned. I called around locally and was told minimum charge…read morewould be $65.00 to $85.00. This is something I could have done myself but I wasn't real comfortable rummaging around inside my beloved computer. Called PC House and they were happy to do this small job for $25.00! PC House has been in business for years and Human Computer gets parts from them and Best Buy uses these guys. PC House cares about their customer base. Everybody else just wants your cash. They are screwing the competition, gotta love that!

WILL TRY TO TAKE ADVANTAGE OF TOU. The experience was…read moreexhausting and frustrating I'm busy at the moment caring for my mom who just had surgery so... We call and explain the problem with the laptop to the owner, Gilbert. He meets us at the shop, takes the laptop but doesn't pop off the back off for a 10-sec look. He hands my son a form to fill out saying that it would be $65. Luckily we pressed him on what we got for $65. FOR $65 he turns the laptop over pulls the back off (screws already removed BTW) looks at the port. Which needs to be soldered back on. IF we decide to have him do solder it back on, that will be at least $160. It is not a complicated task. I know, I have done it before. We walked away

Wow... what an honest and great guy! Geek squad wanted me to leave my computer with them so they…read morecould send it off. They stated 2-4 weeks and $85 and then any cost for parts. Wayne checked everything out. Didn't charge me a dime. Told me how to order new battery online and how to change internal battery out.....$35. Done in a couple days. I even pay money for a geek squad membership! No more! I'm going here!

Just to let everyone know PC-Fix is no longer at this address. They are a come to your home service…read moreonly. Phone # is still good.