The buying process went super smooth, they worked with my credit and work history to get a good…read moredeal. I walked out with a 2013 Honda civic coupe with a great deal. I would 100% recommend UAC if you're looking for a decent car with a really good warranty, come here!

Updated/Edited after full experience: Luis is amazing very…read morepersonable and professional. He made solid effort to get us the a deal we were ok with. Luis gets As far as the sales personnel goes I shall not name them, but they really didn't have to do much, we called for a particular vehicle they had, we came in talked, test drove the car and decided we'd move forward and see if we could strike a deal. That's when we met Luis and he was great! The reason I'm giving 3 stars is After we struck a deal and signed paperwork the sales rep asked could I leave a review and pulled out the QR code while we were still in the office and if we could take a picture, I left a quick review. normally I don't do reviews immediately. The review was short vague and basically just praising Luis for his professionalism. However after submitting the review and taking the picture the sales rep gave us the keys shook our hands and that was that. That's when I realized the car hadn't been washed and the gas tank was empty. This isn't my first vehicle purchase in my 40 years on earth. From a customer service perspective it really irritated me. Yes I could have asked hey can you fill the tank and give it a wash, but it's a matter of principle for me. I shouldn't have to. What was the sales rep doing while Luis was working to wrap up the deal? That's when that car should have been washed and fueled up. We were there about 2 hours I don't want to have to now wait even further to see something through that should have already been done. At that moment I knew that the following day I'd be updating this review to give people an honest feedback. I am a big proponent of customer service from start to finish and if it's a matter of me prompting people to do what should have been done, and leaving an honest review I'm choosing the honest review. I'm not there to teach people how customer satisfaction works. Also, the finance person really seemed like they didn't want to be there. I was trying to initiate small talk about the dodgers because they had dodgers gear on. I don't watch sports but he didn't seem as if he was interested in engaging in conversation as he checked his watch. That's when he called in the sales rep to finish up the paperwork which was only a few pages left at that point. Pros: *The process was fairly quick. *Luis *good selection of inventory *willing to negotiate Cons: *seemed indifferent about the customer *Didn't seem to want to go above and beyond with customer interaction and experience. (Except for Luis) *Dirty car *No fuel in car *asking me for a review despite not really going above and beyond to earn the review. Thank you Luis for your service you are why this review got 3 stars and not one.

Val was very very helpful highly recommended coming here for next or any new car purchase she was…read morealso very attentive thank you

Estefania was fantastic to work with. She was incredibly patient throughout the process and…read morecompletely transparent about everything. Highly recommend!

Working with Simon was such a wonderful experience! His patience and expertise really made…read moreeverything more enjoyable. We decided on a 2015 Honda Accord for our son's first car, and Simon took the time to explain all the warranty options clearly. He also kindly recommended ways to get an extended warranty at a better price through our credit union. Since I Auto offered the best deals, we happily made the trip from OC, and I won't hesitate to recommend them to friends and family.

This dealership is everything a pre-owned car buying experience should be. The entire experience…read morewas totally professional. I absolutely recommend it and give it 10 STARS. Simon was incredible. We never once had a moment of pressure to add on extras. We knew the car we wanted, a 2009 Camry. And that is what we bought. Also, we traveled from Nevada to buy here, based on others' high ratings. We looked locally first, as 3.5 hours each way in Santa Ana winds is not undertaken lightly. We looked locally first and tried a couple cars out, but the pressure to buy then and there was awful. There was a funny noise that the mechanic troubleshot in less than 10 minutes. After that it was smooth running.

Don't expect any help after you sign on the dotted line. This place stops responding once it has…read moreyour money. If you have any issues, you will be out of luck. They never sent me my plates and tags. It's been several months. They know the issue. They have my address. They know I live far away. They won't my plates and tags. There is nothing to discuss. It's BS.

I purchased a 2018 Silverado from the owner. I got a very competitive price for the truck. The…read moreowner was very patient in both the paperwork and working with my credit union. It was his first time working with this specific credit union yet he handled all the paperwork and made the process easier for me. The dealership provided me with a nice truck and great customer service. Would definitely recommend the dealership as they made my first time purchasing from a dealership as easy as possible.

I took this dealership a cashiers check and bought the vehicle that I wanted cash out right. Here…read morewe are 1 month .5 later I get contacted from my credit union that they have not received the title from this dealer showing then as the lien holder through the DMV. I called the owner Jesus on 3 occasions and had 2 semi progressive conversations which were endless at the end of the day. So I reach out to the DMV w the VIN number to find that the vehicle has not been registered nor do they have received any paperwork of sale of the vehicle. which means they have sat on the purchase and paperwork. Now ask yourself, would you find yourself on here writing a informative review as I am as well? ABSOLUTELY!!!

WARNING: DO NOT BUY A USED CAR FROM THIS DEALERSHIP I…read morepurchased a used Toyota Highlander from this dealership, and within one week, the car already needed repairs. All mechanical work is done in-house, and it was hands down the worst repair experience I've ever had. They assured us the car was in good condition and that the engine had no issues - that was not true. This dealership makes the car run just well enough to get past the warranty period, and once something goes wrong, they refuse to help. This place is dishonest and takes advantage of customers. First round of issues (within the first week): The tire pressure sensor light was on The brakes were pulsating and needed new pads and rotors The trunk's closing cushion was loose, causing water to leak inside when it rained (this was never fixed) The right-side seat was coming loose (this was never fixed) We got the car back very quickly, which should have been a red flag. Second issue: About a week later, I drove the car roughly 30 minutes from my home when it began shaking violently both uphill and downhill. It shook so badly that I was genuinely scared to drive it. I barely made it home safely and had to return the car for repairs again. Once again, all repairs were done in-house at their dealership. We didn't get the car back for 1-2 weeks. Third and most serious issue: About a month later - after the one-month warranty expired - the car started shutting off completely whenever I made left or right turns. This happened six times total, including three times in traffic. It was terrifying and extremely unsafe. The car wouldn't restart right away, and when it did, it often took multiple attempts. We contacted the dealership, and they refused to help. While trying to diagnose the issue ourselves, my boyfriend discovered: The throttle body and air intake were extremely dirty After further inspection, we found there was NO OIL IN THE CAR This is especially alarming because we were explicitly told the oil had been changed and the vehicle was "up to code" before purchase. We were unknowingly driving a car with no oil, and no warning lights ever came on. They sold us a defective vehicle and still refused to take responsibility. We lost a significant amount of money on this purchase. This dealership preys on people who need a reliable car and cannot afford to be taken advantage of. Please save yourself the stress, fear, and financial loss - do NOT buy a car from here.

BUYERS BEWARE!!They Sold me a durango as soon as i left the lot and got home the check engine…read morelights turned on and the vehicle would randomly turn off while driving.They hid all the check engine codes and didnt want our mechanic to go check it out for us.Seller was contacted and he answers in an unprofessional manner raising his voice at my mother.The car lasted about 2 weeks and now my vehicle i bought from them has been sitting broken and seller wont do anything about it and wont help with anything beware when making a purchase that they erase codes and most likely all vehicles they sell are unreliable

they sold me a vehicle with no plates or paperwork but guaranteed me the car was registered in…read moreCalifornia which is also what they wrote on the receipt. After a month I finally received the paperwork, not only was the car registered in Nevada it also hasn't been registered in 2 years. now I owe over 1,000 to get it up to date. I am pretty sure its illegal to sell a vehicle without current registration.

Staff was friendly and knowledgeable about every question and detail we had. Gracie was who first…read moreapproached us as soon as we entered the lot. She was super helpful and got us into a test drive immediately. We then sat down and talked to JJ and his energy was very welcoming and not pressuring AT ALL! Both were positive and brought us into an amazing positive calm atmosphere. JJ was blunt and honest about every step and was able to match what we were looking for! After all the phone calls with banks and finance talk, we were thankfully able to close the deal and walk out with the price we are looking for! All parties are happy and they offer an amazing warranty as well into our closing price! Process was easy not stressful at all and very happy with our car purchase today! Definitely will come back for our next vehicle and will talk to Gracie and JJ again!

Huge thank you to JJ and Renato for taking such great care of me! They made the whole process super…read moresmooth -- from finding the perfect car to getting me financed with no stress at all. Professional, helpful, and genuinely great people. I highly recommend working with them!

Andres helped me out to get my car out the lot. Very professional and helpful. He will make sure…read moreyou get the car you like and it runs good. So if your looking to get a car this is the place. Do not miss out go now and get yourself a great vehicle.

little place that has been in Bloomington for over 15 years! Family owned and operated. I have…read morebought 3 cars from them and they have always helped me with the finance. I came in with little money down and they gave me a chance to pay them the rest of the down payment that I needed in order to finance. Cars are in great condition and they helped me out with a mechanical issue even though the warranty didn't cover it. Some of my friends and Family have bought cars here as well. Very honest and no pressure sales. Highly recommend.