I love to buy cars from Carfam, this is my 3rd purchase. The employees are very respectful,…read morebilingual and treat you like family.

The sales manager Polly, was phenomenal! She made everything a breeze with all the paperwork and…read morecooperated with our budget and financing terms. Would definitely come back here if I ever need another car in future! The interior of the car was in really good condition with very minor damage such as the headrests and the arm rests and exterior damage was just a couple scratches but honestly for a 2013 Lexus with 103k miles is a STEAL. Carfam provided us with spare keys and carted reports of all the detailed maintenance which was much appreciated! Carfam even included an extra $20 on them for you gas! I have never been to a dealership where do they do that and it made it all worth while. Thanks again!

Working with Simon was such a wonderful experience! His patience and expertise really made…read moreeverything more enjoyable. We decided on a 2015 Honda Accord for our son's first car, and Simon took the time to explain all the warranty options clearly. He also kindly recommended ways to get an extended warranty at a better price through our credit union. Since I Auto offered the best deals, we happily made the trip from OC, and I won't hesitate to recommend them to friends and family.

This dealership is everything a pre-owned car buying experience should be. The entire experience…read morewas totally professional. I absolutely recommend it and give it 10 STARS. Simon was incredible. We never once had a moment of pressure to add on extras. We knew the car we wanted, a 2009 Camry. And that is what we bought. Also, we traveled from Nevada to buy here, based on others' high ratings. We looked locally first, as 3.5 hours each way in Santa Ana winds is not undertaken lightly. We looked locally first and tried a couple cars out, but the pressure to buy then and there was awful. There was a funny noise that the mechanic troubleshot in less than 10 minutes. After that it was smooth running.

My husband and I had the best car buying experience here, we were not pressured into anything,…read moreactually I set up an appointment with them and cross messaged my texts to another car dealership by accident, luckily this other dealership was literally only a few blocks away from Archangel Michael auto group .. They stayed later for my husband and I, we were able to purchase the vehicle I wanted to get for the lowest price anywhere... There were a few things that he addressed on the vehicle, and he had me bring it back to repair these minor things all for free..!! We drove from Desert Hot Springs California to the IE in Bloomington Ca I would do it all again the next time we need to buy another car... I plan on bringing my mom Sandra GIbson down their next weekend to purchase a Cadillac Escalade.. We purchased our vehicles in cash and I will definitely be doing the same thing for my mom ..!! She is the worlds Best mom and I wanna get her the vehicle that she's always wanted to buy but was to pricey.... Michael is the only auto group I trust and stand by ... The Auto Dealership you can Trust, Archangel Michael ..!! You Rock ..!!!! Michelle & Jaymes Herman

I had a very disappointing experience with this dealership. I let them know ahead of time that I…read morewas coming on Friday to purchase the car, and I specifically asked what was wrong with it and whether the issue could be fixed before I bought it. Instead of addressing the problem, they told me they couldn't find anyone to repair it. On top of that, the customer service was terrible. Communication was poor, and I didn't feel like they cared about helping me or earning my business. If you're going to sell a vehicle, you should be upfront about its condition and make an effort to resolve known issues instead of leaving customers with unanswered questions. Based on my experience, I wouldn't recommend this dealership.

I took this dealership a cashiers check and bought the vehicle that I wanted cash out right. Here…read morewe are 1 month .5 later I get contacted from my credit union that they have not received the title from this dealer showing then as the lien holder through the DMV. I called the owner Jesus on 3 occasions and had 2 semi progressive conversations which were endless at the end of the day. So I reach out to the DMV w the VIN number to find that the vehicle has not been registered nor do they have received any paperwork of sale of the vehicle. which means they have sat on the purchase and paperwork. Now ask yourself, would you find yourself on here writing a informative review as I am as well? ABSOLUTELY!!!

I purchased my car on May 28, 2026 …read more My car has broken down three times since the purchase date Gas was coming out of the motor on June 21. I have been up to the dealership three times regarding repairs on this Car. I'm still waiting for them to pick up this car and get it repaired if possible. gas was everywhere... They have no sense of time and don't care that I'm in a rental car paying close to 500 dollars for the week . They will not reimburse me for the car rental or give me a loaner car and I still have to pay a car note next month. This is a struggle and no help from the dealership so I will be calling California district attorney asking for help good luck if you do decide to buy a car from here buyer beware..

BUYERS BEWARE!!They Sold me a durango as soon as i left the lot and got home the check engine…read morelights turned on and the vehicle would randomly turn off while driving.They hid all the check engine codes and didnt want our mechanic to go check it out for us.Seller was contacted and he answers in an unprofessional manner raising his voice at my mother.The car lasted about 2 weeks and now my vehicle i bought from them has been sitting broken and seller wont do anything about it and wont help with anything beware when making a purchase that they erase codes and most likely all vehicles they sell are unreliable

they sold me a vehicle with no plates or paperwork but guaranteed me the car was registered in…read moreCalifornia which is also what they wrote on the receipt. After a month I finally received the paperwork, not only was the car registered in Nevada it also hasn't been registered in 2 years. now I owe over 1,000 to get it up to date. I am pretty sure its illegal to sell a vehicle without current registration.

JJ was great. He didnt come off fake or pushy when I purchased my car. He worked with the numbers…read moreto try and work with the best monthly payment, which isnt bad at all. I have had the car for a couple of months now and so far I am satisfied.

Staff was friendly and knowledgeable about every question and detail we had. Gracie was who first…read moreapproached us as soon as we entered the lot. She was super helpful and got us into a test drive immediately. We then sat down and talked to JJ and his energy was very welcoming and not pressuring AT ALL! Both were positive and brought us into an amazing positive calm atmosphere. JJ was blunt and honest about every step and was able to match what we were looking for! After all the phone calls with banks and finance talk, we were thankfully able to close the deal and walk out with the price we are looking for! All parties are happy and they offer an amazing warranty as well into our closing price! Process was easy not stressful at all and very happy with our car purchase today! Definitely will come back for our next vehicle and will talk to Gracie and JJ again!