Amazing they've stuck to their core values. You just got a customer for life. I'm also used to getting parts aftermarket to cut costs working on my Harley but after I figured out the quality that they provide I'll be getting my parts from here for my 89 heritage. read more

I ordered two items online and only received one. I checked the package a thousand times to make sure the other item (a $5 can koozie) wasn't stuck to the box or packaging or the other item. I waited a couple weeks in case it was shipped separately (back-ordered or shipped from another location) and never received it. I called and was told she "specifically remembers filling this order" as if I'm blind or lying about a $5 can koozie. I can 100% understand someone neglecting to put one small item in a box especially with dozens of online orders going out all the time. But I will not be called a fool or a liar. Never, ever again will I deal with this dealership in any capacity. read more

Went in with cash in hand walked the showroom found a bike I wanted went looking for a salesman which there were two assisting people which were "just looking". Waited a few more mins salesmen still BS-ing with the "just looking" customers. I came in to buy a bike guess the "just looking"customer more important. I'll never come back because I made it obvious I wanted to buy not j"just looking". Feeling disappointed. To the salesmen, keep chasing the "just looking" customer you just ran-off a buying customer. read more

Had my HD shipped down from Canada for the winter. Thanks to Roscoe and Carlos at Superstition HD for handling things so smoothly at the Arizona end. read more

Sales person Bob was very helpful.. But when it came to financing, won't mention name, this guy appears to have no integrity or knowledge of his job. He just kept talking trying to convince or confuse me.. But he states he has NEVER heard of anything lower than 5% or lower on financing not even on 700+, on HD bikes (PowerSports).. I just got something in the mail from HD offering 3.99% and looked on other HD sites and customers praised on getting 3.99 or LOWER through HD (Eagle Mark Financing)!! So yeah I'm going to a different dealer to give them my business! read more

Just purchased a soft fairing cover for my 2005 heritage. Dave in parts was very friendly and helpful. I love going into this dealership, they have tons of things to look at. Everyone is friendly and not pushy when I browse the motorcycles. read more

Superstition Harley-Davidson - 2005 heritage with soft fairings. - Motorcycle Dealers Near Me - Apache Junction, Arizona

Absolutely awesome staff and great customer servise. Very friendly to everyone. I highly recommend working with Tim Galloway. They also have a great line up including the new 2018's. Safe riding! read more

Drove out to Superstition HD from Cave Creek to take advantage of this offer - "Stop in for our 115th Anniversary Open House to take one (or all of them) for a test ride." Was told by the Sales guy we don't do "Demo" rides, they're a "Free-For-All". We let you "Test Drive" a bike if you are buying - as an "Independent Dealer" we can't afford to let people just ride our inventory; we'd have bikes with mileage we can't sell! Wow! I guess there is a semantic discrepancy between "Test Ride" and "Demo Ride"! I did get a free hot-dog and a Root Beer though! Ha, ha! read more

Updated review. Followed chain of command. Received no call back 3 times from manager (Roscoe) as was promised. Bike had scratches all over after it was in the shop. They couldn't figure an electrical problem out for 3 months. Covers taken off with a screwdriver and damaged. Parts missing and not ordered as promised several times. I am finished with this service department. Ended up taking bike to another shop, they had it 5 hrs. YES 5hrs!!!! Had electrical problem fixed. Ended up being damaged wires that superstition damaged when they removed fairing the first time. HORRIBLE HORRIBLE service department. Highly suggest not taking bike here unless you want more problems than you bring it in for. A damaged bike when you get it back, and no respect to return a customer's phone calls. Allison I tried what you suggested, now I hope social media will take customers away so problems will truly be addressed correctly. read more

I received a call from the customer service department at SHD on Wednesday (5/2) and gave them my story/feedback and asked to speak with the GM or owner. Silence!!! I didn't receive a call back or do they care that I spent $1250 dollars at this dealership for my lackluster Harley service. You have many choices when it comes to HD dealerships in the valley. I would suggest not going to this one, for sure. read more

Wow, what a place, it has a great look over all and it is roomy, you will be able to move and well, you will be able to get the bike pasts you are looking for, and well, from the bike, to the gloves and even the means well, go for a ride to everyday travel; for site top of the line read more

Superstition Harley-Davidson - Motorcycle Dealers Near Me - Apache Junction, Arizona

Bad customer service at the parts department from their duchbag parts manager. They ordered me the wrong part so I called and was told they would reorder no problem. I show up take back wrong part as it also turned out to be defective, and they wanted to charge me again. WTF!!! So the duchbag parts manager said he would meet me halfway on the cost and "I could take it or leave it" as he put it. What an ass hole no clue on customer service. That $38 part costed them a bigger sale like an actual bike and a potential customer for life. Thanks Duchbag parts manager read more

My husband and I purchased a beautiful Road Glide limited from this great Harley dealer, they went far beyond to get exactly what we wanted by searching high and wide for our dream bike! The other valley dealers should take note of their high class customer service, you have new customers for life! Thank you Superstition Harley! read more

BRYAN GREEN Remember this name, if you're looking for a Harley-Davidson motorcycle. BRYAN GREEN gets the bike, and the deal done! read more

Took my bike in to switch out rims, do a complete brake fluid flush and fill, new pads and when I got it back, they actually went over the bike and took care of some small things without adding to the bill. I really appreciate the time they took to ensure it was right without looking to pad their bill. The fee was what they quoted from the start. read more

We came through here on the HOG Ride and Rally. The hospitality shown us was above and beyond. These folks hosted the evening meal. Thank you so much. Plus they have the coolest T-shirt's around. read more

I received a recall notice on my 2019 TriGlide Ultra and called service to make an appointment, Matt took the call and said I could drop it off and pick it up at the end of the day. Since the recall noticed indicated a 60 minute fix, I asked if I could just make an appointment and wait. (I live 25 minutes away and to have someone follow me to the dealership and then take me back seemed ridiculous). He said he couldn't make an appointment, as someone might be using the "apparent one piece of equipment" needed and then I would have to wait for them to be finished and then they could start on mine. I asked if I could be the first appointment of the day....any day he wished. I was told that wouldn't work because again someone might get in there before me? I don't quite understand how someone could get in before me if I made the first appointment of the day...but that was Matt's response. Long or short....it appears SHD does not take service appointments....no matter when you would like to schedule it. I called Chandler Harley and they were happy to make an appointment as the first person of the day 3 days into the future. I was not a new customer to SHD, as I had the Boom II audio installed and also passenger arm rests and slip-on Screaming Eagle pipes added to a new (not cheap) bike. My business with SHD is finished. read more

Are you looking for the greatest service in the valley? Do you want honest and fair? I just moved from Utah and did not know where to go. Called Superstition Harley and I hit the jackpot. With guys like, Roscoe, Carlos, to Tom the Dyno technician, I cannot say enough positive things of the service dept. of Superstition Harley Davidson. Highly recommend!!!!!! read more

My husband purchased a windshield from Superstition Harley Davidson a week ago. First time he took it back, they had given him the wrong windshield which they exchanged for the correct one. This time my husband took the second one back because it was not like the display. This time they refused to take it back because they had a NO RETURN POLICY! BUT NO ONE HAD TOLD HIM THAT SINCE THEY HAD TAKEN THE FIRST ONE BACK!!! Now he is out $165 and does not have a windshield like he wanted. WE WILL NOT BE SHOPPING THERE AGAIN!!! WATCH OUT!!! They also should have a no return policy posted!!! read more

"Wow, what a Dream Come True"... "Superstition Harley-Davidson of Apache Junction, Arizona" is "Absolutely the Best and Only place, that anyone considering buying a Harley Davidson Motorcycle should go, Bar None" There is No Better"... Here's why... As an avid and lifetime motorcycle rider, owner and enthusiast, I have had many experiences over the years, of buying motorcycles, parts, apparel, etc... From my teens and now into my mid fifties, from Los Angeles to my tours of duty in the military oversea's, I have never been so "Impressed" and "Grateful" as I am sitting here before you folk's, after buying my "Dream-Bike" from "Dan Jones" and all the staff at "Superstition Harley-Davidson"..."There's Just is No Better"... I just can't say enough about the "Professionalism", 'Product Knowledge" and "Customer Relations" exhibited so naturally by "Mr. Dan Jones" and the entire staff at this Dealership... "There's just no better"... From day one, until delivery, Dan Jones has always given me and my family the "attention to detail" it takes to make a person like me, feel comfortable enough to make such an important and large purchase... "There's just No Better".. There is not enough space and time for me to go on sharing my personal experience and feeling about "Dan" and the staff at "Superstition Harley-Davidson"... All I can say to Dan and all the folk's at SHD, is a "Huge and Heartfelt" Thank You"... "Thank You for the Awesome Harley" you guy's, "Thank You for all the Knowledge and Expertise" that flows though you folk's like a River... With so much Respect to you folk's and Gratitude"... "Special and Personal Thank's to Dan Jones for even going into work on his off day, to help me out"... You can contact Mr. Dan Jones at: (408) 799-3009... "You Folk's at Superstition Harley-Davidson are Definitely the Best"... "THERE'S JUST NO BETTER"... Tony Lee Graves... Peace read more

I am a difficult person to deal with. I want what I want exactly how I want it. That being said I enthusiastically recommend that you give these guys a chance to sell you a bike. They bent over backwards, contorted even, to get me my dream bike within my parameters which I can promise you was not easy. Don't settle for less than you deserve. Visit Superstition HD! read more

really nice dealer!! flip is great and will always point you in the right direction. lots of parts in stock and the staff is always very nice and helpful. another great dealer in the valley!! read more

So I had a friend get his bike worked on here awhile back. The way that the staff treated him and the attitude they displayed the whole day we were there waiting on the bike to get done, told me that I would never be interested in purchasing a Harley from this store. I have been riding for about 35 years and have been in a ton of bike shops who's staff have gone out of their way to work with people, but not here. Not a place I will ever use. Best of luck to those who do. read more

These guys are awesome! I have purchased two bikes from them, and both times they went above and beyond to make sure I was happy. I would recommend them to anyone and everyone!!! read more

Well we started out not being such a fan as of last May 2016. But luckily they have a new shop manager and Roscoe came to the rescue. Got our bike fixed finally, and I want to give a big kudos to Melissa who helped in getting the rewards that we deserved. We will be in shopping soon. Thanks Much read more

I dig this place. I've never experience buying a new bike from them but often shop for parts, accessories and just kicking tires. the parts and sales people have always been very friendly, knowledgable and seem to really believe in their product. I'm kinda spoiled from my local HD dealers on the east coast who had many more customer events and would like to see more from these folks. Otherwise it's a great place to get your Harley fix! read more

Talk about a typical bait and switch... I call on a Sunday 10/11/2020, talk to Forster. I ask if they can change a couple tires I have, and change the brake pads since the tires will be off, he tells me if I can get it to him quickly he can squeeze it in and have back to me in a couple days, I'm thinking great should be back by Wednesdayish, and that would work, when I get there about 2 hours later and as he goes over the bike he talks me into a brake flush, thinking.. gonna have great brakes now. End of the good stuff.. I get there and go to get my tires and he tells me, "Oh must've been a misunderstanding, we don't put customers tires on, only ones we sell."... Not happy with that but alright, I just want my bike back fast. When I haven't heard a word and was in the area on Thursday I stop in to see how its going... only to find out they haven't touched it yet. Then he calls me Friday and says hey we got it on the lift and the rear rotor is bad, worn out .. so I tell him to change it, now I really feel good about my brakes. BUT remember, no more good... He calls me again on Saturday to tell me I have a very bad oil leak and its gonna be over $600 to fix.. and the drive belt is worn from the grease getting on the belt. SORRY that's Bullshit.. belts been worn for about 5 years, and the oil and dirt is from the motor having an issue two years earlier and having the top end replaced and the crank done at the same time. THIS PLACE WILL ROB, LIE AND STEAL FROM YOU... MOST DISHONEST PLACE I'VE EVER DEALT WITH!! Then when they do call the following Wednesday .. 11 days later, they tell me they couldn't do the brake flush and I only owe a balance of $80 above the almost $1000 I paid up front for service we agreed upon.. so almost $1100 for two tires, three sets of brake pads and a new rear rotor and bolts... THIEVES!!... HOW FRIGGIN DISHONEST AND CRIMINAL,,, TAKE YOUR BIKE ELSEWHERE AND IF THEY'LL LIE TO GET SERVICE HOW CAN TRUST THEIR SALESMAN??? read more

I purchased a used Harley from Superstition about six weeks ago. I went in the night before I bought it to check it out. I liked it and went in the next day to purchase it. When I showed up that next morning I let the salesman know that it was missing the right saddlebag latch reflector. Long and short was this ass hat acted like Id have to pay to replace the reflector. I told him how cheesy that was and even though it was only a few dollars they should replace it. Keep in mind I'm paying $9,000.00 for a bike they got for a fraction of that price. The salesman said they'd mail me the reflector. He was lying,so hes a liar. That is fine, I got new reflectors online for $6.00. I could care less about a few dollars. The fact that Superstition would lie and chisel me for a few bucks is disgusting. They made good money off of my purchase and burn me for little of nothing. That is why I tell everyone that Superstition HD in Apache Junction SUCKS! Also, I financed and there is no doubt I could have done much better elsewhere. I looked into it when I really dissected my loan paper work. Superstition burns you for $599.00 right off the top. I live and learn and I wanted to share what I learned about Superstition HD. They SUCK! read more

Another great experience with the service department at Superstition HD. Rob and Harley and the guys in the shop are the best I have ever dealt with. I felt like my kids were helping me. Timely service and a caring attitude prevail throughout service, parts and sales. Thanks again! read more

I went in the end of June to get a new front tire for my 2009 Softail Custom. I called to set up the appt for the first thing in the morning (9:00 am). They got me in and out in an hour. While I waited, I had a cup of coffee and a couple of free cookies. June special was 20% off tire with installation. I will be going back for my services. Thanks SHD. read more

If buying any clothing, make sure to talk to Shannon! I live a couple hours away so I called ahead to see if they had any t-shirts with front pockets in stock. Shannon said they did, and then she even gathered up a collection to hold onto for me when I got there. Great customer service! She is such a sweetheart... when I asked her about any good lunch spots nearby, she pointed me to a great BBQ location down the street! Thanks Shannon!! read more

Our salesman, Matt, asked us to write a review. After contemplating for several days here it is...if you decide to purchase a bike here, pay close attention to anything "thrown in" and check the numbers on your purchase agreement. The forks on the bike we purchased were cosmetically damaged but we didn't make a big deal about it. So when Matt came back from the finance office and said "you're going to be very happy, I got them to replace the forks AND we're throwing in a year warranty ", we were very happy, UNTIL we got to the finance office. I think his name was Eric, I tossed their business cards in disgust, so I could be wrong, anyway, he handed us the purchase agreement to sign and as I looked at it, I was appalled! The forks that Matt had "gotten them to replace", were on there, $754.33 for 'Accessories' and $193.50 for 'Labor'. And the year warranty they "threw in", well that was on there, too, for $1399.00! Oh, they did lower the price of the bike by $500.00, I guess to make it okay?? I was ready to get up and leave but my husband desperately needed a bike for transportation to and from work. I questioned Eric for quite a while, looked at my husband and said, "you really want this bike???", and finally reluctantly signed. This is our first bike, so when we're ready to upgrade, we'll be going elsewhere. read more

Riding through we stopped at Superstition and you know how it is, stopping at a Harley shop. Your going to end up a little thinner in the wallet. They have a great selection and the people are truly fantastic. Worth the stop! read more

Was blowing smoke when getting on it. Brian Morrow found a valve seal leaking. When got it back my bike ran like it did brand new. Thank you Brian and I highly recommend asking for Brian when dropping off. Great experience and recommend Carlos and Brian to make your dreams come true. read more

Very poor service dept and follow up. From Carlos, and service manager Rosco. Won't do any business their at all lost a good paying customer for life. Do to some damage on my rear wheel on my bike, they just let ir slide not saying anything about it until i noticed it.Rosco admitted they were having problems with equipment then and along with the installer read more

I took my 2011 Road Glide to have a tire repair. When I spoke to Matt a service adviser I told him I had life time tire and wheel. He took my bike Friday afternoon at 2 pm. They never called on Friday. I called them at noon on Saturday and was told they were slammed and would get back to me. After not hearing anything by 330 I called back. I was told by Matt that the tech had my bike and he would call when they knew something. Now they close at 5 pm. At 415 still not hearing from them I called back. Remember they have had my bike for over 24 hours for a leaking tire. I was told that they hadn't started it yet. I informed the person I was talking to that Matt had said a tech had it 45 min earlier. I was put in hold or 5 min when Matt came on the line. I asked Matt if my bike would be ready befor the closed in a half hour. He said he didn't know. I told him that I would come and pick up my bike and take it someplace different. I also told him that I thought it was crazy that they had it so long for a flat. When I got there they had put a new tire on my bike.Matt informed me that my tire and wheel had expired and I owed them 269 bucks. I asked why he didn't asked me before he obligated me to pay 269. The tire only costs 135. I could have went somplace different. He had no answer. They ripped me off. Don't go to Superstuotuon HD for service. read more

They have the BEST service department in the area! They will go above and beyond in helping you get your bike fixed, serviced or improved.

Best HD dealership in az. See chip in sales, and the GM is always ready to shake you hand. Honest business.

After a rather large misunderstanding involving several people from various departments, I received a call from Justin, the owner on Monday morning asking me to please come in and speak with him. I did, and not only did he solve the problem quickly, he made me a happy camper. I will continue to bring him my business with confidence. read more

the sales people were okay.....after that, not real pleased with the attitudes. talked to the service manager about a bike i was going to purchase, he was hesistant to give me info on the service.. i went out there saturday to look at the bike i was thinking of purchasing, they had in the service area...they were no pleased i wanted to look at it, at the least the guy i went back with ..he acted in a hurry. i finnally got my deposit back on the bike..glad i did not purchase it, its been off and on the pre-owned bike site 3 times now in 3 months...aparently issues with the bike read more