wait is ABSURD (understaffed + popular location) but Roquel is hands down the greatest hairstylist I've ever had.

My hairstylist Abigail was such a pleasant person to talk with, and she did a great job on my good old fashioned haircut which so many hairstylists don't seem to know how to do. Supercuts Dorchester, Mass. read more

Service Requested: Quick Trim Quality: Amazing, I feel very content. Came in here and told the woman "quick trim, it's getting heavy, just need volume cut off, no length" and they knew exactly what to do. They are quick and efficient. Vibe: Haha I came at 5:50 pm on a Sunday, so it was super near closing hours (don't recommend that lol), but it's in a great, vibrant area of town! The store is also clean. read more

Didn't want to pay crazy boston prices, and I wanted it cut today! Figured if it didn't work, it will always grow back. It worked. Marisol gave me a great haircut. read more

It was amazing to find a Super Cuts amidst all the chic shops on Newbury Street. Great service, with salonists who actually listen to what you want and also suggest ideas. read more

Haircuts are inexpensive and great. The staff are talented, kind, and will cater to what you want. Shout out to Marisol for giving us a great experience! read more

shawty butchered me crazy i ain't gon hold you. got this cut a month ago n im still tight about it lmaoo read more

I went in at the end of August for a trim. I had been in several weeks before. The next thing I know the moron is shaving the right side of my head with an electric razor! I demanded that she stop and she asked if I wanted to leave - yeah!! Another woman stepped in and completed the cut. It was awful. Bangs on one side were cut shorter than on the other side. It is mid October and I am still trying to grow it out so I can get a decent haircut. read more

Cynthia is absolutely incredible, and I've had nothing but great experiences at this location. Everyone is incredibly courteous and quick. Efficient and professional! read more

William was very patient and did exactly how it was to be excellent and nice he is a great person read more

Supercuts - Perfect hair - Hair Salons Near Me - BOSTON, Massachusetts

I've been coming here for years and the staff is friendly, helpful and on-time. Diana is an excellent stylist. The supervisors, Cassie and William, are professional and always make for a seamless experience. My visits are fun and, most importantly, they are consistent; I always look great every time I come in for a haircut. Mia the manager sets the tone of friendly customer service that makes you feel like a part of the family when you are in this store. read more

It may be Supercuts, but if you want a Newbury Street haircut at a reasonable price... Ask for: WILLIAM! LOVE THE WAY HE CUTS MY HAIR! read more

Truly a hit or miss spot and depends on who you get. I got an excellent haircut in October 2022 from a woman (I think her name was Chi?). Then went back yday (May 25) for another cut, which unfortunately ended up being pretty bad unfortunately. I didn't feel like dealing with the hassle of complaining and getting it fixed right then, so I just paid and left, and then fixed it myself when I got home. I don't want to bash the entire facility because the stylist I had in October 2022 did a fantastic job. And I won't say who cut my hair yesterday because she's a nice lady and I'm sure she has done a great job with others; I just didn't personally like the cut that she gave me and wish I had spoken up more and more adamant about what I did and more importantly, did NOT want. My vague "just a cut a maybe a few layers" unfortunately translated to some pretty wild layers and bangs (I hate having bangs). TL;DR: some stylists there are great, others maybe not. Don't be afraid to speak up and be really, really clear about what you do & do not want. read more

Very pleased with my cut today. It was a short wait but I had checked in online and that seemed to help a little bit. The young lady who cut my hair followed my instructions and did a good job. I'd return to here for sure. read more

Supercuts - Supercuts on Boylston St. in Boston - Hair Salons Near Me - BOSTON, Massachusetts

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I have been going here for years. This is the best place for quick and affordable hair cuts. $18.95 gives you a haircut with no frills like shampoo and blow-dry. They come with an additional cost. Please note that the price list changes on occasion and you may want to clarify what you're paying for as you do add-ons. They have a $35 special of hair wash and blow-dry and style and you would have just have to add on the haircut. But if you are somebody who constantly runs around, goes to the gym, it's practical just to get a simple haircut then you're in and out of there. I love my hairdresser and the only reason why I'm not saying who she is is because I don't want everybody to book her because she is the most busy person there and I can't blame her popularity. read more

Supercuts - Hair Salons Near Me - BOSTON, Massachusetts

They don't honor booking on the app so what's the point? Then they get rude when you ask them to go or it. Long waits. Poor quality for the prices they charge. Support a small business instead. read more

Diana is the best-she's super friendly and gives a great haircut. I also love the new location in Newbury, as it's in a great area and the place is always really sunny. read more

Been going for Diana for years. She always does an amazing job!! The location is in a great spot and is easily accessible. 10/10 would recommend!! read more

Brought my 16 year old daughter there to get her curly hair blown out straight before she was dropped off for a 2 week pre-college program. Decided to get her haircut too since it was basically the same price as a blowout. After they washed her hair they told her they couldn't blow it dry because they were short staffed. Even though they heard us discussing the blowdry and that being specifically why we were there. And the haircut was terrible, the girl didn't know what layers were. Frustrating and stressful experience when she was already nervous. read more

Got the worst haircut of my life here. Uneven, lady was rushing to get me out of there, they didn't respect my place in line. Do not go there for a haircut! They will take your money and you will end up frustrated and looking horribly. read more

Marisol at the Boston Back Bay Supercuts is AMAZING! She was kind, patient and cut my hair exactly like I wanted. I'm a flight attendant and now I'll be looking for another Boston trip when I need a haircut! read more

One of the worst salons I've been to around Boston. I walked in and put in my name, and she asked for my phone number and asked me to wait outside so that they can call me. 1 HOUR later I go in to see why it's taking so long, they tell me they called me but I didn't pick up. When I received no call. Then they continued to let other people go in front of me. Some of the worst customer service I've experienced. If all of that wasn't enough, my haircut was rushed and off. Avoid at all cost. read more

I don't think I have to pay $20 for a buzz cut. I even showed a picture of what I was hoping the hair cut would look like afterword, and she didn't even come close. Just buzz buzz oop you're done. Try not to mind the fact that everyone can see your scalp on the nearly bald spot on the back of your head. Don't go here. Don't go to the one on Mass Ave in Cambridge either. That one I had a couple good cuts first at least until they did basically what the Boylston one did on the first try. I need to find a place that doesn't just default to scalping people. read more

My boyfriend got a haircut today that was genuinely the worst one he's ever gotten. The hairstylist completely ignored his simple request (just a trim, keep the shape) and instead just decided to do whatever style she wanted. She spent barely 10 minutes on it and left it entirely uneven. Would not recommend whatsoever. read more

Mia used to do a great job every time I went in. Enjoyed talking to her and she reliably gave me a great cut, taking care of all the details before letting me leave the chair. Thank you Mia! If my job situation didn't change, I'd still be getting cuts by you every 3 weeks. read more

Do not bother making a reservation, they will take whoever was waiting the longest... which is usually 30-60 minute wait time. I've probably gone to this place 10 times now and never once have I walked in and their was a hairdresser ready for me. This should not be the case if I reserve in advance or what's the point of pretending I'll be getting my hair cut at that time? I have to wait for everyone else who has shown up without a reservation as we try and remember who came in first to decide who's next because the hairdressers obviously aren't keeping tabs of who walked in last. This isn't necessarily the hairdressers fault, but Supercuts policy. Many times they walk up to us and ask "who's next?" You as an employee should know who is next and Supercuts needs to update their way of business. In fact, the only reason I've made this review so long is because I literally have nothing else to do as I've been sitting on this bench for the past 30 minutes. I'd also say about half of the customers waiting once I first walk in the doors quickly realize the situation and leave after waiting for about 20 or so minutes. The way to fix this simple issue would be turning down all customers who did not make a reservation if there are already people waiting their turn in the lobby, but it seems no employees are trained to do this, or Supercuts has decided to not to enforce any sort of rules whatsoever. I wish I didn't have to keep coming here, but it's the only place near me. The hairdressers are always very nice and respectful, it's just the policy that needs changing. read more

I have been working everyday for almost a month. I needed a haircut and decided to go this location before I went to work. This was Sunday May 12th. I regret going there. I told the stylist I wanted to keep the length and fade the sides. I comb my hair to the side with pomade. She cut almost half of the hair off. The fade a mess. The sides close the top are sticking out and to add insult to injury the cut on my hair is uneven. I didn't say anything because I was upset and needed to get to my store. I bought a Crew pomade so I could comb it. I wish I could get a refund and a new cut to fix this mess. I was trying to find a real barber on Monday before work to fix it but they were booked. I am willing to pay extra money to someone else to fix what a stylist messed up. I will never return to this location and recommend anyone that decides to go here to proceed with caution. I have attached a picture of my haircut. It looks much worse in person. May be a manager from this location should shere this with the stylists on what not to do. read more

Supercuts - Hair Salons Near Me - BOSTON, Massachusetts

Edited review 3 days later: Both the manager of the location Mia and Lisa, the woman who oversees it, were very helpful and took the issue very seriously and professionally. I was contacted the day of and given a date to come in, I came in a few days later and Mia fixed up the cut really well. It's still much shorter than I wanted, but due to the errors with the previous haircut it was the best option, I'm mostly happy now because the cut looks intentional and not choppy/disproportionate. Mia is a very nice woman who treats hair with care, she's friendly and I've seen her before and the way she interacts with all her clients is A+ material. My advice is that unless you're a guy with more traditional short haircuts who just wants some clipper work and minimal scissor cutting, you're probably fine with whoever. When I originally walked in I had considerably more hair on my head which I understand can be kind of challenging to work with, but the previous person who cut my hair demonstrated that they had no idea how to approach the situation properly and did a lot of damage. If you're not a guy with short hair who usually uses mostly clippers, either see Mia or try to find a haircutter here who knows what they're doing and stick to them. I gambled by just going in and I ended up with a cut that was a lot shorter than I intended, granted at least now it looks like a solid cut. Previous review: Absolutely horrible haircut from Lucia, or whoever the older white woman is. I specifically asked for shorter on the sides, longer in the front and it's like she did the exact opposite. The front is way too short, the sides are somehow longer, she barely cut anything off the back and it looks terrible and sloppy. My instructions were very simple and easy to understand, and it almost felt like she decided to do the exact opposite of what I asked out of spite. Why ask the customer what they want if you're just going to butcher their hair anyways? The entire haircut she was unfriendly, impatient, and excessively rough and sloppy with her cutting. I am extremely displeased with this haircut and will never return to this location again. This is a shame because I got my haircut here a month ago by an Asian man and it was a fantastic haircut, I recognize that not all of the haircutters here suck. At the end she had the audacity to ask for a tip and I gave one just to be polite, but I would never willfully tip such a horrible hair cutter without being awkwardly asked. Once I got home I actually had to go in and trim a part of it that was comically longer than everything else; and the two sides are still uneven. Unbelievable how little care this woman put into this cut. Absolutely terrible, I'm extremely unhappy with how it looks. read more

After months of getting $45 hair cuts at a barber shop, I decided it wasn't worth the money given that I have a pretty basic hair style (2 on the sides, a little bit longer on top). I went at 11 AM on a Tuesday and there were only 2 people working there, but only one was occupied so I sat down right away. I told her exactly what I wanted and she executed exactly what I asked for. Nothing fancy but it got the job done. We made a little small talk which passed the time as well. This will be my new hair cut place. TIP: Go just before lunch breaks or just before work gets out for a shorter wait. read more

I've been meaning to do this for a while. Around September of last year I walked into Supercuts with low expectations and a in a general state of the opposite of well - being. I was helped quite quickly, within 10 - 15 minutes of walking through the door, someone was cutting my hair. The woman who cut my hair was named Joyce. She is also a Muscular Therapist (massage therapist) so she knew what she was doing. Right off the bat she read my mind as to what kind of hair style I needed, I think she called it "just a regular normal modern man haircut" or something (I'll go into further detail in a minute) - she then went on to complement my facial features and said I could be modern and handsome if I wanted to. The haircut she gave me was perfect. It was in the style of the popular trend right now of shaving more off the sides while keeping the the top but she did in such a way that it was totally appropriate and fitting to the type of face I have. It was undoubtedly the finest haircut I have ever received. If you decide to get a haircut here, ask for Joyce. She is an older woman with a very kind smile. read more

This was terrible. First, the hairdresser said my hair has the style of an old man & looked like I was covering a bald spot. Then she took 45 mins to cut off my entire head of hair when I asked her multiple times to only cut off an inch. She also left me actual bald spots in the back of my head. Terrible read more

If you don't mind looking like a fool this place is tolerable. Experience: Sometimes I think these people are blind or "challenged". The first time I came here I actually got a refund. I made the mistake of having the girl cut my bangs. Let me preface with I'm Asian and any mistake to my bangs makes it look like I just came off the boat. Some girls can pull it off, but I certainly cannot. Even after yelling at her to stop cutting she continued. The second time I went back was less terrifying. You might wonder why I went back. I have a poor memory and I refuse to pay $30 for a trim a street over on Newbury. I learned not to let them touch my bangs, but the second time the girl changed my part to trim my hair. She said that was the only way she knows how to cut it. So when I changed the part back to how I normally wear it it looked ridiculous. Overall: Will I go back? Probably since I don't believe in spending a lot of money on my hair. If you do decide to come, be insistent on how it's done and pay attention, because they're not paying attention. read more

I absolutely LOVE Louise at this particular Supercuts location. She gives a tailored haircut and is mindful of all of your requests. However, I'm not so sure about the others. I made the mistake of going on a day when Louise was not there (it was out of desperation-I had an interview coming up!). I won't name the person who cut my hair, but she basically tilted my head violently and buzzed the sides of my head with a number 3 clipper when I asked for a number 5, making the hair SIGNIFICANTLY shorter. She was chatting with her co-worker the entire time she was cutting my hair and clearly missed all of the details I was telling her. My ears stuck out like satellite dishes and I was not completely confident during my interview, but it did go well :) In any case, I do continue to go to this Supercuts, even though it is out of my way, just for Louise. She understands my weird cow licks and knows how to tame and cut my thick hair! read more

I've been going here for almost a year, though my haircuts are gapped far and wide; I had the opportunity to get Toka and have stuck with her since. She's wonderfully attentive, friendly and genuinely skilled at her craft. Her conversation is genuine and warm and she listens when you actually explain what you're looking for. Her suggestions and handling with my hair is fantastic as I have thick middle eastern curly hair; its not easy to manage! Location is crazy busy and the prices are insanely reasonable considering it's in Back Bay. Come with an open mind and remember you don't need a $100 haircut to get what you want. read more

Like the kid who burns his hand on the same stove over and over wondering if it's still hot, I have gone to this place on 3 seperate occasions thinking "It'll be better this time!". No. I have left looking like a republican gym teacher one too many times. Remember when your mom cut your hair as a kid to save some money even though she didn't really know how? Mom should work here. read more

I am terrified of haircuts. My boyfriend comes to this Supercuts often, and I was in desperate need of a haircut (it had been over a year... seriously). My hair was, at its longest point, down to my waist, and I was tired of the curly knots that would develop throughout the day. I wish I remember the woman who cut my hair, but she was a small Asian lady with a blue poof, and she worked magic. I told her I just wanted to dead ends off... and at first I was upset when I saw that she had disregarded what I had said and lobbed off my virtually-waist-length hair. It was up to my collarbone, and I would be lying if I said I didn't panic. I have had many a bad haircut, and I thought that this was going to be one of them. Then all of a sudden, my hair came back to life. There was a spring to the curls that hadn't been there for a long time, which was very exciting. She blow dried my hair out, and it still looks great. My hair has plenty of body, and she showed me what to do in order to style it both curly and straight. Will definitely be back... read more

So, I need a quick fix. Just to thin out my hair after getting a long bob haircut. I opted for Helen, since I've read so many great reviews on her. Also, I needed something really cheap, since I'm trying to restrain myself from spending too much for my summer vacation. Anyways, I DID NOT feel like I was at a Supercuts at all. She gave me so many tips on how to take care of my hair, and suggested what I should do to it, and walked me through with everything she was about to do to my head full of hair. She was so informative that I felt like I was at an upscale salon. After being very hesitant, felt at ease. She's great at what she does and I am so happy that I came here instead of spending loads of money at a different salon. read more

If my hair is completely in dire need of a cut and I'm kind of broke until Friday I will take the chance on a Supercuts cut. Agreed that it is completely hit or miss, but really it's Supercuts and as a guy you're paying 15 bucks for a 15 minute haircut. They not pampering you, they aren't giving you a temple message... this is quick and easy, in and out. Usually there's a wait, but I've never ever waited longer then 20 minutes. They move fast and there is usually 8 or 9 people cutting hair. I wish that I actually paid attention to the names of the styles when they greet you because there are a few that are absolutely great and give a great cut, EVERY TIME. The one time that I was the victim to a downright horrible haircut from here (it was bad, really bad) I put in a call to a friend that actually worked for the Malden Supercuts who then hooked me up with Jimmy from Boylston St. Jimmy made sure that I was taken care of the next day without wait and with a full refund for the previous cut. Hats off (literally) to rectifying a bad haircut. One thing I wish was different, I hate get brushed with talc powder on a towel at the end. Get a real brush that my barber uses. read more

Go to Helen, she's the best. I'm Korean and have straight, very fine hair that is very dense. I think the term is very high 'follicles per square inch'. I've been to many expensive salons, but I think they don't do any better than the mall salons. Helen understands Asian hair texture (round hair) and current styles. 2 years ago, I thought I'd try this place - why not, right? At the time, I had mid-back length hair, with a deep side part and long bangs. I just wanted a trim The older woman (maybe latina (?) with short curly hair) who cut my hair parted it in the middle and then cut it without trying to blend it, So, when i parted my hair on the side, it looked TERRIBLE! Like a I had a shelf of hair on one side that was much shorter than the rest of the hair. Because I'm not a complainer, I paid and left. Later that day, I looked in the mirror and absolutely hated it and was embarrassed to go to my professional job sporting such a hack-job. I went to another salon in the Pru to ask if they could fix it, but they lost a customer when they directed me to go back to the salon that did it. So, back to Supercuts I trudged, the original woman who cut my hair was gone, thank god, but Helen immediately saw what was wrong and did the best she could to fix it without completely chopping off all of my long hair. I was so impressed by Helen's attention to detail and willingness to assess the best hair shape for me, I've been going to her since then. Helen does the best job on my hair that I've ever gotten, and I cannot believe she is so inexpensive. I always tip 120% because that is what I can afford, even though I feel Helen's hair cuts are worth much more than that! read more

%*(@#$%^....? Only thing positive is everything happens fast, before even you realize they messed you up, you pay the bill and you are out. read more