This is THE place for Wings period!!! Fresh perfectly cooked and well dressed!!! The staff were…read moreamazing and great to talk with. Don't bother with any of the big chains with wings. Buy local from a family/Veteran owned business.

The cashier is so nice to me and recommended me her favorite sweet blazed chicken wings with a…read morecombo side and drink. It was a very cute interaction and I love how this place looks! So clean and pristine with the black leather chairs that feel like an office, which could make for a nice study spot. Honors our veterans and those in service because the army base nearby. I love the patriotic feel to this place in complement with the orange black white color palette that reflect that of the yummy chicken wings. Just lyk that u pay an extra 75 cents for the dipping sauce of ranch, blue cheese, etc. recommend that you call to place an order or order online so no need to wait for 17 minutes like I did. I did not know bc it is my first time here. Okay, I am about to go study now for my exam tomorrow...byeeee Be sure to ask them about the specials for today so that you could get the most for what u pay for :)

We go to Popeyes about once every two weeks. we love their bone-in chicken. Each time we order…read moreour rub or dipping sauce is messed up. Not just at this Lacey store but also the French Quarter site. Today we had a wonderful expedience. Our order was complete correct! The guy (Tony) that took our order even took the time to tell us about a special going on which saved us money. Tony is awesome and I am praying he is still there when we go back.

Dear Popeyes Guest Care and Ambrosia QSR Leadership,…read more I am requesting that this complaint be reviewed by Paul Abeline, Director of Operations for Popeyes at Ambrosia QSR, as this issue reflects a recurring operational problem rather than a single order mistake. If Mr. Abeline is not the appropriate contact, I respectfully ask that this email be forwarded to the appropriate member of Ambrosia QSR leadership. I am writing because I have reached the point where I feel compelled to escalate my concerns regarding Popeyes Store #11363 in Lacey, Washington, which is operated by Ambrosia QSR. This is not about one missing packet of cocktail sauce. It is about a repeated pattern of inaccurate orders from this location. Time after time, items, sauces, or other parts of my order are missing. As a paying customer, I should not have to inspect every bag before leaving or repeatedly contact support over mistakes that should have been caught before my order was handed to me. After this latest experience, I reviewed public customer feedback for this location and found that I am far from the only person experiencing these issues. Numerous reviews mention missing items, incorrect orders, and incomplete meals. While every customer's experience is unique, the volume of similar complaints suggests this is not simply an occasional oversight but an ongoing operational problem that deserves attention. Tonight's order is just the latest example. My order confirmation clearly lists Cocktail Sauce with my 8-piece Lemon Pepper Butterfly Shrimp, yet it was not included in my bag. When I attempted to report the issue through the Popeyes support system, I discovered that Cocktail Sauce was not even available as a selectable missing item, despite being listed on my order confirmation. I have attached screenshots showing both my order confirmation and the support page. To make matters even more frustrating, I contacted Guest Care by email only to receive an automated response directing me back to the same support page that had already failed to address my concern. Rather than resolving my issue, I was simply sent in circles. I am not writing to complain about one missing packet of sauce. I am writing because this location has repeatedly failed to provide complete and accurate orders, and the current support process makes it unnecessarily difficult for customers to report legitimate issues. As a customer, I expect that the food I purchase will be prepared accurately and completely. I also expect that when mistakes occur, there is a functional process for reporting them and receiving assistance. Unfortunately, neither expectation has been met. I respectfully request that: This complaint be reviewed by Ambrosia QSR leadership rather than simply forwarded back to the local restaurant. The recurring order accuracy issues at Popeyes Store #11363 be investigated. The issue with the Popeyes support system preventing customers from reporting missing items listed on their receipts be corrected. Appropriate coaching, accountability, or operational improvements be implemented to improve order accuracy at this location. I receive a response outlining what actions Ambrosia QSR and Popeyes will take to address these concerns. I enjoy Popeyes and would like to continue being a customer. However, the repeated mistakes at this restaurant have reached the point where I no longer have confidence that I will receive the complete order I paid for. I sincerely hope this feedback is viewed as an opportunity to improve the customer experience rather than as a complaint about a single missing condiment. Thank you for your time and attention. I look forward to hearing from someone within Ambrosia QSR leadership or Popeyes Guest Care who has the authority to investigate these recurring issues and provide a meaningful resolution.

First time visiting. I like the concept of healthier food choices. I chose the Seahawk with all…read morecrab salad instead of half ahi tuna and half crab salad. I do enjoy ahi and poke, however the ahi on the line was completely uncovered. In addition, the serving scoop handle was inside the stainless steel container which is not sanitary and screams the potential for food borne illnesses. I did have edamame added. My husband only wanted the bulgogi steak, brown rice and cucumbers with soy sauce on the side. They don't carry cucumbers anymore. I tried ordering a bottle of Pure brand unsweetened tea, and they only carry the sweetened version. Then, I went to get chopsticks and napkins, but the napkin dispenser was bone dry. The portions were large. I enjoyed the flavor and combined textures of my meal. I could only eat about a 1/4 of the bowl, and was full. My husband said the bulgogi smelled good, but he only ate a bite and put it aside. He did not care for it, saying it tasted like "fake meat." I asked if he wanted chicken or a different protein option, and he declined. I can see myself trying Miso again. My husband no. But for the restaurant to be completely vacant when I entered, attention to food safety and detail should be a much higher priority. Edit after the owner's response. The entire serving utensil was inside the uncovered poké stainless steel container. Any raw seafood must be stored properly. It must must be at a safe temperature and covered. An entire serving utensil (handle included) should never be stored inside the serving dish of raw ahi tuna. I was a waitress with a required food handler's permit prior to being a surgical/trauma/cardiothoracic and neurosurgical intensive care Registered Nurse. I have been an RN for over 3 decades. I am an honest Christian and a professional. I do not lie. In retrospect, I should have submitted video evidence of your food line yesterday, as I feel you doubting my concerns that you "are unfamiliar with." Taking your reply into place, I will take my business to Zen Ramen where I am respected.

Delicious, healthy food and friendly service! I can't complain :)…read more I was in the area for errands and the name of the restaurant made me want to try out the food here. I went inside to place an order. Although initially vacant at first, the space was quickly occupied by following customers lining up after my arrival. One of the employees appeared to be taking out the trash while the other greeted me and helped me with my order when I arrived. There were various options for ordering, but I decided to go with the nori wrap. You can select a customized option or go with one of their premade choices, which lists all the ingredients inside. I was feeling seafood so I went with the Seahawk. The employee asked me if I wanted everything with it, and I asked to just sub one of the sauces with the Chipotle sauce. The portions are definitely huge and worth the pricing, because she had to double wrap my order just so it would all fit and wouldn't fall out. To pair with the nori wrap, I also ordered the original miso soup, which comes with the usual tofu and seaweed but is on the sweeter side compared to what I'm used to. I personally like it sweeter but if you don't, I probably wouldn't order it. I don't often crave healthy food, but it was fairly filling and I had a good experience, so I'll be back to try out MiSo again!

waffle fries = yum waffle fries = yum waffle fries = yum waffle fries = yum waffle fries = yum…read morewaffle fries = yum sorry, service awesome i get yummy food and my order is never messed up! it gets crowded sometimes in drive thru but that because their ordering the whole store

I really would come here more often if it wasn't so busy during peak times. Did happen upon the…read moreLacey location this evening with my dad and loved my spicey chicken sandwich meal. At about $12.00 for meal with drink, pretty reasonable. It's the outstanding service that truly impressed me. Even with staff that are mostly teenagers, the service level is high. And the fact that this a Christian-owned chain all but seals the deal for me. Be sure to get the Chik-fil-a sauce for your fries. Pure bliss!

First foray into QDOBA and happy I stopped by. Opened recently, the location is walking distance…read moreto my home. Adjacent to my other new favorite restaurant, my choice of where to eat just got tougher! The young man who took care of me was fantastic, freely offering that the model is similar to Chipotle, but 'better'. I'm inclined to believe him, at least based off my single experience. I ordered a 'choose your own' bowl with chopped steak as my protein. All ingredients tasted fresh, and looked equally fresh. If you download their app, you get free chips and queso. That was a nice surprise. I highly recommend their 'Diablo' queso! I'm coming back here very soon. Super satisfied!

I had QDoba years ago at a catered lunch in Seattle. I liked the classic easy to eat food that…read morewasn't honestly too much one way or the other. I was so excited to have them locally, and adding them to the fresher and " cooler" selection of dining options in the Hogum Bay plaza is a natural fit. The restaurant space is clean, and simple. Not too much one way or the other, and fairly open. The staff here is obviously new, the communication between them wasn't smooth. The kid who was the server got asked a question by the cashier to ask the cook, when he went back he couldn't remember the cashiers name. I expect they'll get better at this as they go along. Food wise, I was under whelmed. Portions were so measured I'm sure the server put a little back in every helping. There wasn't one thing in my burrito that was hot, let alone warm. The burrito shell was a bit too chewy for me, but the flavor was there. I do like they it didn't have the saturated cilantro flavor that a competitor has, I just don't care for the stuff. My burrito was the beef, and my wife's bowl was the adobo chicken. Her feedback to me on the bowl, was the same as my burrito, ok flavor but not hot or warm even. We signed up for the club card, and got the promised chips with queso, the queso was very good actually, but the chips were undercooked and over salted. Honestly, I don't believe in excessive negativity, so just trust my words on their done-ness and saltiness, I opted to not provide pictures them. My wide did give in-restaurant feedback about this. I'm not a fan of high salt, so my wife said not to even waste time on trying them. If it were me, I'd opt for the food at several competitors locally, and maybe skip going here again on my own. We believe in second chances for businesses, so we will maybe go back sometime as a couple, in hopes of a better experience. Id gladly edit this if our return visit yields another result. I hope the employee connectedness is better, the food a lot warmer, the chips a bit more crispy, and the salt a little less liberal. Slightly below average for me.

Be warned that they aren't very detailed when packing mobile pick up orders here. 3 times in a row…read morenow we've gone home missing major parts of our meal.

I got the regular bucket of chicken and it was terrible. Soggy chicken filled with grease.read more

I was in Lacey for a business meeting and found this place using Uber Eats. Prices are really good…read moreand the take on the chicken is great. To go packing was biodegradable. They prepared the order quickly. I ordered the Monster Sando Combo which was really good.

False advertising! Sandwiches lack any substance, smaller size, frozen low quality chicken, pre…read morefrozen low quality bacon, missing ingredients (no tomatoes), cheap circle k like bread, not toasted as advertised... absolute bait n switch disgraceful attempt at providing a service. Oh, and I ordered two different sandwiches, but only got two of the same sorry sandwiches described above. Stay away from this ghost kitchen that I suspect is really Danny's.

Cleanest Pizza Hut I've ever been to, the people who work there gave me an awesome deal too and the…read morepizza was good.

I don't understand all the bad reviews- we went in here to do a to go order and all of the…read moreemployees were so nice, friendly and helpful. They took the time to make sure what we ordered was correct when it came out. Will definitely be back!

This was a solid sandwich stop. The service was good, a special thanks to the team for being so…read morediligent with my wife's gluten free order! The sandwiches were tasty. The bread was fresh and you know the rest of the toppings were too. We ate inside and it was nice and clean. Good food, good service

Honestly a great place to grab a delicious tasting and filling sub. I got the club sub with just…read moreabout everything and took it home to eat and I was extremely satisfied! The bread, meats, cheese, and added toppings were all fresh and crisp and flavorful. The two guys working were kind and gave the place a chill atmosphere. The biggest thing with making these Mike's Way with all the oil is that you really do need to eat it within like 20 mins otherwise the oil will start to saturate the bread. Nothing else much to say, Jersey Mike's is my go to sub spot and I'm glad I had a chance to finally try one from this location. Definitely will be back!

Love this location! The staff are very friendly and helpful. The food is always great too.read more

Not much seating so keep that in mind, people were sitting as singles at 4 top tables which was…read moreannoying. You order out the counter and then they bring out the food. Food was great and Huge portions. Would just go to a different location if eating in. We were driving from Portland to Seattle so the location was easy off the highway but wish it was easier to eat in.