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    Chick-fil-A

    3.2 (98 reviews)
    Open 6:30 am - 10:00 pm
    Updated a few days ago

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    CHICK-FIL-A ATMOSPHERE

    What's the vibe?
    Dogs allowed
    Good for groups

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    Recommended Reviews - Chick-fil-A

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    Allie C.

    I enjoyed their chicken strips. Perfectly crisped coating and juicy chicken. Had the cookies and cream milkshake and oh it's chef's kiss! The staff here are super nice, polite, and respectful. The restaurant is very clean. They have booths and tables. I recommend you all come here and enjoy their food.

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    Joseph N.

    Food As always the food is great. The chicken nuggets looks and taste like chicken, no processed chicken here. Service The staff brought the food to the table, professional and courteous. Ambiance Clean, average noise, great place to eat in or take out. Great place, I have been here so many times, yet you find people giving 1 star for whatever reasons.

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    Tony M.

    Always a great experience at Chick-fil-A. Consistent food, cleanliness, and the best service in the industry. Today that has a guy on his knees cleaning the chair legs. Who does that? Only here and boy did it make a difference in those chairs. I shall return. See our YouTube channel Coolest Life.

    Brooklyn the cashier
    Whitney k.

    If I could give this chick-fil-a a 0 stars I would. We had the cashier Brooklyn who was very disrespectful and rude. Cut us off after every other sentence and had an attitude i then asked for a manager who was Nathan and that was even worse! Becky was so not helpful who was the other manager on duty this evening. This has to be the worst Chic-fil-a we have been to and thank God we don't have to come back to this one again. Shame on you Lacey location for the lack of customer service and poor poor communication. Usually there is a standard of service and this one needs a big revamp and also explains the minimum stars on this location.

    Blake H.

    Food was ok. The chicken wasn't very crispy. Service in drive thru was nice. Pretty average

    Large fry not full.

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    5 months ago

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    9 months ago

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    6 months ago

    Gave me 25 nuggets in my damn 30 piece. Shameful. For 30$ you'd think they'd be precise

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    6 months ago

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    2 years ago

    The food I always cold and now the staff is horrible. Skip this location if you can the management is just bad.

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    3 years ago

    This location's drive thru has gotten my order wrong repeatedly. For that, this location gets the lowest rating possible. Find better help.

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    4 years ago

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    Page 1 of 3

    Ask the Community - Chick-fil-A

    Review Highlights - Chick-fil-A

    My wife received exceptional service today from Indra, one of the servers at Chick-fil-A.

    Mentioned in 2 reviews

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    L&L Hawaiian Barbecue

    L&L Hawaiian Barbecue

    (53 reviews)

    $$

    Went for Lunch ; the BBQ chicken mini plate was incredible . I was debating on trying L & L again…read moreafter having a very bad taste from the Tumwater location . The Lacey L & L location is 5 stars ... Keep up the great food ... Mahalo , Mick

    First time here so we thought we'd give it a go on our way to Olympia…read more About as authentic as you can get here on the mainland with regards to a Hawaiian plate lunch. Decor is Aloha flashy but tasteful, just like the ones that draw the touristy haole crowd on the islands. Food reminiscent of the hole in the wall/food truck type places on the North Shore that usually serve up the more authentic flavor. And service that is quick, efficient and helpful w/o being too superficial, hovering and always in your face. With regards to our visit, definitely that laid back island attitude. As for the food, ono grindz fo sure. Not all gourmet but will feed that need. As mentioned before, you order a meal and it comes with the standard grindz, like in Hawai'i. In my case, loco moco done right, with two burger patties, two eggs, and a side of Hawaiian mac, no extra charge. Kalua pork, with rice and a side of Hawaiian mac, no extra charge. Katsu chicken, with rice and side of Hawaiian mac, no extra charge. All seriously good grub yeah. Spam musubi, if you read my reviews, you know my musubi standards. This one definitely makes my good musubi list. The one thing I haven't run into in other places here in Washington that L&L offered, MALASADAS! Nice, fresh, warm, sugary, MALASADAS! Not the soulless impersonations offered up at the Asian buffets, or the fancy jelly filled exotic bakery types. Genuine, no frills, Hawaiian MALASADAS! It has been a minute since I've had one this good. Next time, this may be all I will be ordering. Regardless, L&L Hawaiian Barbecue will definitely get a return visit from this local boy.

    Canna Cabana Subs & Shakes - Train Wreck

    Canna Cabana Subs & Shakes

    (417 reviews)

    $$

    So I've lived less than five minutes from this place for 11 years, and somehow it never caught my…read moreeye. Then I saw their TikTok last night, and let me tell you, that video had me craving it instantly. The scrumptiousness was living rent free in my brain all night, so today my son and I had to stop in and see what the hype was about. We ordered the Sour Diesel, the Fire, and the Afgoo, all on their toasted jalapeño cheese bread. First of all, the female employee who helped us was so friendly and welcoming. We do not eat out much, so we were genuinely excited and maybe a little impatient to try them. When they handed us the sandwiches, I immediately noticed how heavy they were. And the smell in the car on the way home, oh my goodness. Pure torture waiting to unwrap them. Then we got home and opened them up, and I was honestly shocked in the best way. There was actually a MEAL on that bread. Not one of those sad sandwiches that's 80 percent lettuce and air. These were loaded. My teenage son even commented on how good his was, and trust me, teen approval is not handed out lightly. The portions were generous, the flavors were bold, and each sandwich was totally unique and delicious. I can confidently say I have found a new favorite sub spot. Total hidden gem if you love a good sandwich that actually fills you up and tastes incredible. I did not grab a shake this time because it was freezing outside, but after seeing all the flavor options on the menu, I will absolutely be trying one next visit. Highly recommend in every aspect. I love when you try somewhere new and it completely exceeds expectations. This one is a must try.

    I wish I took a picture but my partner and I demolished these sandwiches. This place is not talked…read moreabout a lot, we just found out about this place. I got the John gotti and my partner got the sour diesel. Soo good I have to say better than subway and Jersey mikes .

    MiSo - Seahawk

    MiSo

    (131 reviews)

    $

    Delicious, healthy food and friendly service! I can't complain :)…read more I was in the area for errands and the name of the restaurant made me want to try out the food here. I went inside to place an order. Although initially vacant at first, the space was quickly occupied by following customers lining up after my arrival. One of the employees appeared to be taking out the trash while the other greeted me and helped me with my order when I arrived. There were various options for ordering, but I decided to go with the nori wrap. You can select a customized option or go with one of their premade choices, which lists all the ingredients inside. I was feeling seafood so I went with the Seahawk. The employee asked me if I wanted everything with it, and I asked to just sub one of the sauces with the Chipotle sauce. The portions are definitely huge and worth the pricing, because she had to double wrap my order just so it would all fit and wouldn't fall out. To pair with the nori wrap, I also ordered the original miso soup, which comes with the usual tofu and seaweed but is on the sweeter side compared to what I'm used to. I personally like it sweeter but if you don't, I probably wouldn't order it. I don't often crave healthy food, but it was fairly filling and I had a good experience, so I'll be back to try out MiSo again!

    Miso rice bowls have been my favorite go to meal for perfectly balanced fresh, flavorful and…read moreprepared perfectly. The brown rice was warm, the chicken was fresh, juicy and the perfect amount of flavor. Adding the toppings like carrots, corn slaw, edamame with fresh kimchi and fresh lettuce which equals the perfect kick for a great meal that is healthy and satisfying. All for under $13.00 Definitely recommend! it's quick and the service is great. 10/10 every time.

    Taco Time - The food is good.

    Taco Time

    (55 reviews)

    $

    When I was in Denver, I met a guy who had relocated to town but was born and raised in Olympia and…read morehe swore up and down and passionately that he missed Taco Time. I had a hard time believing him because my family jokes and calls it Taco Timmy, since it is the least Mexican looking place that makes tacos. Am I snob about that? Not at all. I love Taco Bell and Chipotle, so I had to come in and try it out. My sister in law warned me not to go because I'd be disappointed- she had been to the restaurant for business and saw how filthy the kitchen was. But when I visited it looked clean and airy, so I didn't let her words deter me from my curiosity. We came on a Sunday and this place had almost no one in it. That was the first sign. Since I love Taco Bell taco supremes, I got the Taco Time equivalent. It was dry. It reminded me of the ones Jack in the box serves where they fry the shell with the meat so that it's a hard, yet oil sopping mess. Taco Time's presentation was better, but that meat... at least Taco Bell's tacos are greasy but well seasoned. What I did like was the tater tots. Crispy, fresh, and plentiful, I'd come back to this place just for the tots. I also liked how the ketchup isn't in squeezy packs, but are packed in a dip sauce container so it's easy to sauce. Those two things earned the place another star. Was there anything else I liked? The parking was plentiful, but that also says something about the place, doesn't it.

    Was given a taco with the shell that was incorrectly bent and fried, the ingredients falling out,…read morethey served it anyway. The crisp beef burrito is now thinner and filled with a cheap beef filler. The chicken chili is now watery brown with very little chicken. Who are you people fooling? Corporate greed.

    Smashed halal Burger

    Smashed halal Burger

    (56 reviews)

    This just became our favorite spot…read more I have been meaning to come here since I saw a video review of this place-so worth it. Food: you cannot find burger or even food in general that tastes this good in Lacey. The burgers had a great crust, were seasoned well and were fresh. You can tell that it is quality meat and not some pre machined pressed and punched out burger. Toppings and bread were fresh and tasty as well. My kids never eat kids meal burgers, they ate the whole burger from here. Fries were crispy on the outside, fluffy on the inside and. seasoned just right. The fry sauce was delicious. One of my kids ate almost all of the fry sauce that we got. We got the regular and the garlic parm and both were so so tasty. The garlic parm acutually had garlic and parm on them! Onion rings were awesome too. I don't really care for them, my husband ordered these but I ended up eating half. Milk shake was awesome and there is a wide selection of fun drinks. I'm assuming I spoke with the owner when I came in? Both the owner and the other employee were super nice and even personalized the service. Great points here because almost everywhere in Lacey/tacoma/seattle most businesses are just businesses. You are a number, but not here. Don't let the tinted windows fool you. The decor is dark, sleek and modern inside but it still had a brightness. There is also an additional rotating menu weekly. This just became our favorite spot.

    I wanted to try somewhere new and was hopeful for this place but unfortunately it did disappoint…read more The burgers were alright but for the price I didn't feel like it was an accurate cost. We purchased two sodas, two burgers and fries and spent $45. I don't mind spending good money on food when it tastes like it's worth it. But this wasn't it. The sodas are also cans not fountain which was labeled as permanently out of service. Overall, the place honestly had a weird vibe. The woman who took our order disappeared into the bathroom for well over 15 minutes leaving a child to take the orders of several people on line. Also, there was just a space heater on one of the tables heating the area which didn't look safe at all. We will not be returning to this spot :(

    Firehouse Subs - Tuna Salad

    Firehouse Subs

    (103 reviews)

    $

    Yummy! Definitely better than Subway's! I've had Firehouse Subs many times over the years, but this…read morewas my first visit to this location. I didn't live close to a Firehouse Subs at my last address so I had never bothered signing up for an account (& all my friends + coworkers often ordered for me at work lol). Now that I'm down the street from a Firehouse Subs, I signed up for an account and ordered online for pickup at this location, which came with a discount for first-time customers ($10 off, if I recall correctly). Understandably, my order was not ready by the time that I arrived, since I placed the order 5 mins before arrival. I didn't mind the wait since the restaurant was fairly clean and I was able to use their public restroom. The employee working on my order was nice enough to inform me that they were working on it, so I wouldn't be left guessing where I am in the queue, since a couple customers entered after me, probably waiting for their takeout orders as well. It took some time until my order was ready (probably just another 10 or so minutes) but waiting isn't a problem for me, as long as my order is made correctly. I didn't eat my sub immediately after I arrived home but by the time I opened it up a few hours later, I was very pleased to find that the bread was not soggy, my order was accurate since all my customization preferences were followed, and everything tasted delicious! I will definitely be returning when I am craving a sub :)

    I have passed this place several times before but never ate here. I decided to try it out because…read moremy favorite place was out of my favorite sandwich. I got the Italian which is buy one, get one free. Thought I scored a deal! The sandwich. Ohhh, the sandwich. Soggy, messy, dry meat, all at the same time. The Italian sauce is so sweet I thought they got the wrong dressing on the sandwich. I added olives. I found all six of them. The sandwich was just a disaster. I also ordered chips. None were found. While I get that restaurants expect the drivers to pick the chips up, if I ordered and walked in on my own, I would think staff would say "Chips are on your side, just pick out the ones you need" My husband pre-warned me before the order arrived (unfortunately the order was already made on the app and it was too late to cancel) but I had hope it wasn't so bad because it came straight to us and the place had been in business for quite a while. All in all, thanks but no thanks.

    Popeyes Louisiana Kitchen - New Honey Lemon Pepper Wings

    Popeyes Louisiana Kitchen

    (198 reviews)

    $

    I never write these but I went to Popeyes tonight at 12:30am (December 14) shocked they were open…read morethis late, I can't remember her name but she had long auburn hair and she was a absolute sweetheart! She let me and my friend take our time with the order(which was a lot of food) , she is amazing and I'm writing this in hopes she gets some recognition for her work! I think she was closing with only one other person and they did awesome!, food came out amazing!

    Sent this feedback already over to Popeyes' survey website to bring up these issues, but highly…read moredoubt anything will come of it. I just can't believe how awful an experience I had. I was curious what the hype was with Popeyes, but now I know... I'm sticking to Chick-Fil-A. This is my first AND LAST visit to a Popeyes, ever, due to poor customer service and order inaccuracies. I placed a digital pick-up order today around 3:50 p.m. (PST) through their website and arrived at this Popeyes location around 4:13 p.m. to grab my food at the drive-thru. The order was still not ready, so they asked me to pull to the side at the drive-thru (literally blocking everyone at the exit so they had to drive around me), where I waited until about 4:27 p.m when 4+ cars' already received their order. Usually, I check my takeout orders before I leave, but I was assuming that if it took at least 30 mins to make it, the order would be checked for accuracy before handing it over to the customer??? Almost half of my order was missing! I don't care how busy it gets, I have never had this type of service or this low level of order accuracy at any other Wings restaurant (Chick-Fil-A, Wingstop, Fire Wings, etc. -- you name it). I did not check my order after pickup until I brought it home. That's what I realized I was missing: my Cajun fries, my fried pickles, my condiments of ranch and tarter sauce (which apparently they no longer have, but did not communicate that). I requested sauce on the side (for the condiments), but this was my first time ordering and did not think that meant for the [boneless] wings, so only the honey BBQ & signature hot sauces were given. Obviously, I had to inconveniently drive back to the store (luckily, I live a 10 min drive away).. When I returned to the store and walked inside, I was not greeted, and it took a few minutes for anyone to appear at the register. No surprise that there was a lack of service since the inside was empty of customers (besides one person sitting at a table with their bagged takeout order). Gawd, the vibe was like walking inside a wasteland with deadpan expressions and minimal or a lack of communication amongst all the working employees. I really should have pulled a Karen and asked to speak to a manager, but I managed to remain level-headed to tell them that several items were missing from my order. They said sorry and just gave me the excuse that it was busy. I straight up told them, I get that it's busy, but if it takes over 30 mins to make the food, I would have assumed the order would at least be correct? Then they scooped some fried pickles and Cajun fries for me into individual cartons (after I reminded them several times which items were missing). But the boneless wings? They just drizzled some sauce over it and shook the box in front of me before placing them in a new paper bag with my sides. I was appalled that this is how the sauces are added to the chicken. Or maybe it's the dystopian first-hand view of how cheap chicken can be sloppily made, and the illusion is shattered. The only thing that tasted good and worthwhile was the Gum-Gum lemonade, which is a limited-time beverage anyway. Almost $60 for this level of service and order inaccuracy is ridiculous. Mind you, I received nothing additional from this inconvenience besides pointless "sorrys," cold chicken (for all the time it took to "fix" it), almost $60 wasted, and anger. Do better.

    Chick-fil-A - hotdogs - Updated May 2026

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