Good food, poor customer service. Kinda of the stereotypical mall experience at this location with younger help who don't really want to be there. I felt bad simply placing an order, let alone having to say, 'excuse me' every time I could hear the cashier say something to me (a combination of ambient mall noise and her lack of enthusiasm speaking to me). I won't be back. read more

Excellent food, friendly staff, and clean seating area. The workers make sure you like the food and make it fast and hot. Thanks for the good food and friendly smiles. read more

Guess this works in a pinch. Kind of dry sandwiches and low on flavor Service was good. The one positive was the food was straight from the grill. Hard to find tables for a sit down read more

Charleys Cheesesteaks - Sandwiches Near Me - Olympia, Washington

I ordered a 30-count of boneless buffalo wings along with fries, and the experience was extremely disappointing. The wings arrived completely burnt--literally black. It was so bad that my husband was too upset to even take a picture and just threw them away. I honestly don't understand how anyone could think it's acceptable to serve food in that condition. We spent around $60, and it felt like a complete waste of money. Really frustrating experience, and definitely not what we expected. read more

Hands down the worst Philly I've ever had. I had to send it back because they automatically add lettuce and tomato without listing it on the ingredients. Who puts tomato on a Philly! If I didn't add extra onions and jalapeños it would have had ZERO flavor. Class action lawsuit for false marketing. More like #1 WORST Philly in the world. read more

Charleys Cheesesteaks - False advertising - Sandwiches Near Me - Olympia, Washington

The good: I had their chicken cheesesteak with teriyaki. Very good. The bad: I ordered the 6 piece teriyaki chicken wings. NOT Good at all! They were very overcooked and hard to chew. I was hunger, and only ate 3. Very disappointing. read more

The cooks and the manager are all amazing and helpful but the cashier named Lilly is absolutely disrespectful! Every-time I order she mumbles stuff under her breath as if she's annoyed, and if I ask for an add on or something she makes the rudest face ever. I love Charley's and their food but I feel so judged and disrespected when Lilly takes my order. The team is great but she is giving them a bad fame and I feel unwelcomed at one of my favorite restaurant. read more

Love this place! Great food and service. Would reccomend. Our favorite is the mozzarella sticks! Delicious and reasonable price. ​

This place is inside the mall in Olympia. It is a chain but my oh my do they have good cheesesteaks. I always come here when I go to the mall if I want a quick bite. Everything was super hot and fresh. read more

Charleys Cheesesteaks - Cheesesteak without mushrooms. - Sandwiches Near Me - Olympia, Washington

I don't even want to give these guys 1 star. I made an appoint to help out someone in need who needed a drink on this hot summer day. She wanted a soda. My total was $2.00. I gave the cashier $5.00. The cashier asked me if my money was real! I am appalled by how I was treated by this company and i.will ensure that everyone knows not to come here based on their discriminatory actions today, Saturday 6/25/22 at 2:30 PM. YOUR cashier needs to be talked to because this kind of action towards an upper class woman is not acceptable in the slightest. read more

Charley's is the awesome chain sub store. Not as awesome as the local guys IMHO (cough cough Wally's), but sooo much more delicious than Subway or Quizno's. I love that this Charley's makes your food where you can see it, and the grill cook talks directly to you. Bonus- it seems like the grill cook who's there whenever we go used to do Japanese Hibachi or something, because he always clangs around his tools and does tricks. They almost always have someone working the court with free samples, too. Yum yum. Chicken California forever. Loud, as it's in the food court at the mall. read more

This place has good food but they have lousy customer service and the manager can't make anything right to keep a customer. Avoid this place!! read more

Just shy of $13 for basic sandwich, fries, and large lemonade. Tasty, but lacking meat. Additionally the cheesesteak was kind a dry. I've sought out cheesesteaks up and down the west coast searching for the best ones. I didn't come to a mall expecting much, and so I can't complain too much either. It is what it is, food court fodder. read more

Charleys Cheesesteaks - cheesesteaks can get worse than this, but also much better. - Sandwiches Near Me - Olympia, Washington

Satisfying sandwiches, consistent and fast. My go to when I'm at the mall and getting hungry. My favorite is the buffalo chicken flavor.

This is for the overall experience, not just the Philly Cheese Steaks. But for food court food, these are pretty good. Now after eating lunch here a number of times, I decided to post this review. Service has always been great and the sandwiches are consistently tasty. read more

Charleys Cheesesteaks - Sandwiches Near Me - Olympia, Washington

When I found myself seeking a quick meal at the Olympia Mall food court, Charley's exceeded my expectations with fresh, hot grub at an inexpensive price. An employee standing out in front of the shop with hot samples of "Chicken California" got my attention, which was then drawn to the sign proclaiming $5.99 Steak and Fries. OK, I thought, I'll give this place a go. Good choice! For a total of $6.52 w/ tax, I enjoyed a Philly Cheesesteak sub (steak, grilled onions, provolone cheese on a toasted bun, with optional lettuce, tomato, mayo, and peppers) and an order of piping hot french fries. Food is cooked and assembled to order here, quickly and efficiently with tasty results. On the infrequent occasion that I wind up at a shopping mall in search of sustenance, I hope it has a Charley's! read more

This was my first time eating here. I wasn't even going to eat here, but the lady handing out samples was so sweet and gave us so much information. Once she gave us the sample, we decided to eat there. I don't think I have even been to a fast food place with such good customer service. I went up to get a refill and they were just so nice..lol I know, sounds weird, but fantastic customer service. I wish I got their names. My family was there 1.23.15 about 2pm (whoever was there at that time) I was really impressed with the 2 people who were handing out samples! Super sweet! Yummy too! Thanks! read more

I have allergies and EVERY single time I've been here they've added cheese to my sub when I said "No cheese" and the reader board clearly said no cheese. Needless to say I've given up trying to get them to be allergy friendly, which is a sand because their meat and lemonade are great. read more

I like the food so much at our hometown Charley's (Temecula, CA) I couldn't say no on a recent trip to this mall with my brother, while on a visit to the Great Northwest. My bro had never tried the place and was reluctant to try it with me, so he ventured over to a nearby Thai for some of their food court cuisine (LMAO). I ordered something that was new to the menu (albeit it is / was not on the menu last time I swung through ours) - Bacon 3 Cheese Steak! It came with steak, bacon, swiss, cheddar, provolone cheeses. we all know EVERYTHING tastes better with BACON! And if you love cheese, like I do, then having three types has got to be a good thing! Damn, it's a wonder why I'm not a fat ass! The combo was everything I was hoping for, on the ol' familiar fresh baked bread! It had just the right amount of fixings and made for a great combo for the taste buds. I, again, ordered the Cheddar, Ranch & Bacon Fries. Yum! Tasted like potato skins you'd pay premium for at any other place / bar. I ALLOWED my brother to sample the sandwich (since I ordered the large) and fries. I regretted the Thai cuisine he brought to the table HAHAHAHA... Their service was just as friendly and quick as back home. Yet another overall great experience (for a food court no less) at a Charley's! For the type of specialty sandwiches they make I am giving them five (5) stars and will upgrade my local review to the same, which I had given a four (4) star without thinking it through that their types of sandwiches are not you run of the mill type sandwiches like Subway (which I don't particularly care for, BTW). read more

Great good! California chicken with gourmet fries and a strawberry lemonade! Made fresh and very filling. Little pricy but it's worth it. Also customer service has vastly improved since the last year. Love Love love the food. read more

I just want to say They have great customer service My frys fell all over the table and I just accepted that Then without hesitation I had a new side. Go here you won't be disappointed read more

I used to really like this location, but now I'm just grossed out. Went in to use the bathroom and a Charley's cook was standing right next to me using the restroom and talking on his cell phone. I went over washed my hands and started to leave. The cook on the other hand just finished his business and headed directly for the exit. No clean hands in site. In fact, he didn't even bother to put his phone down. After leaving he went back to work serving samples in the front of the restaurant. I guess people ended up sampling more than they bargained for... This may be an isolated occurrence, but there's no way I'm eating there again. read more

Great grilled subs. Love the Philly cheesesteaks! Like the sides of fresh fries. Very filling. Only reason to eat at the mall.

Great place, I will make a special trip to get a steak sandwich, strawberry lemonade is great also, had two this week. I like that they serve samples. read more

I love these sandwiches. Always hot and fresh. Great customer service. I eat here ever time i go to the mall. Yummmmm!!

Love this place! My go to lunch spot! Friendly staff, great food. It doesn't leave that lump in my stomach like greasy fast food burgers! If you havnt tried this place, stop in for lunch!!! You won't be disappointed!!! read more

Food tastes great and they always have awesome meal deals !! It's usually my choice when I go to the mall. I really love the fries !

I was drawn in by a sample of the California Chicken Ranch sandwich, which was delicious. So I ordered one. It did not taste near as good, and I ended up giving it to my fiance while I ate the fries. He ate the sandwich, but then was literally up all night long with diarrhea and vomiting. Just the few bites I took made me feel not so good. Today, I called and asked to speak to a manager. The girl who answered said "It's ok,you can talk to me". I told her that this was something that I should be speaking to a manager about. She then said that she is the district manager! I looked up on the Health Department's site of restaurant inspections and they got marks because employees were not washing hands! This information, coupled with the review below from John C in 2014 tells me they do not care about cleanliness. This sandwich, fries and drink cost me $11! Very over-priced food poisoning! I hope they get their food safety together before they get closed down! read more

We were heading for the teriyaki place next door, but Charley's had samples. Holy crap! Absolutely delicious. Hubby and I split a large Philly cheese steak combo. We are big eaters, and couldn't finish everything. The upcharge for the ultimate fries are worth every penny, and the peach lemonade boasts actual lemons and chopped peaches. Total with tax and a fund raiser chocolate bar was under 18 and we left food behind. read more

Good sandwiches, quickly prepared. Variety of toppings is lacking. I was surprised to learn they charge for water the same as a soft drink (about $2.00) I feel there should be a policy change on this. Prices are ok for being in the food court of Capital Mall. All in all I would eat there again, but I wouldn't rush back. read more