I've been going there for over 25 years and I think they are the best. Renee Stevens in my doctor…read moreand he's been dealing with my strange eyes for many years. I strongly recommend Dr Stevens

Born with really bad astigmatism. Parents chose this…read moreoptometrist for me at 5 years old. I'm 45 now. Been coming here for years. 2024, Purchased 4 sets (8 boxes) of contacts and only now discovered the Lens tech incorrectly gave me an extra pair of "rights" (I try not to wear contacts often). I have 3 "lefts" and 5 "rights". Spoke with a rep who said -Need to tell them right away if there is a problem -Must have been wearing the lefts only which is why I have disproportionate number of boxes (Not the words she used) That's weird!? The two boxes I have been using are not only marked on the box with my Left and Right prescription- So are the individual Contact capsules inside the boxes. Asked to speak to the owner about issue. She said Owner was not available to speak with me and then hung up the phone on me after attempting to explain the error in her logic. I've been going here for 40 years... ***40 YEARS*** Never once have a history of insinuating something in bad form to try and get one over with this place: This random lady refused to help me. She said it was impossible for the order to have been fulfilled incorrectly. I guess customer service and hearing out a customers doesn't matter to Sylmar Vision Center. This Office has profited thousands of dollars over the years from my return service. Since Doctor Forbes owned it in the 80's They won't anymore.

Vic is very knowledgeable and helpful, he knows exactly what we need. I will recommend to go and…read moresee him.

I came here on a Sunday assuming they are open as it shows on their google maps. But they were…read moreclosed, waste of time!

HORRIBLE SERVICE! Definitely not coming back and I 100% DO NOT recommend this place. Rip offs! My…read moremother went here because she was in need of new glasses and was referred here by one of her coworkers. After receiving her glasses it's just been a nightmare! She took them back a total of 4 times and they still don't work for her. THESE PEOPLE DO AS THEY PLEASE, NOT WHAT THE CUSTOMER NEEDS AND REQUESTS! $500+ in the trash. FYI for the ppl who run this joint, The woman in the front desk needs to work on her customer service. Also, something I didn't like is that they are all there like if this was some king of high school lunch area where I can hear them gossiping, listing to rancheras and ignoring phone calls. Horrible place!

Worst optometrist ever!!!!!! I never learned the doctors…read morename ! He came in and started with the exam! Never got a greeting or anything to acknowledge me, it was just "place your chin here." And the female that helps you pick out your glasses is probably the worst! I think she might be getting paid by commission because I told her what I was looking for exactly and she kept steering me towards other styles of frames! She tried to charge me for extra add-one to the lenses which I did not need or want! First and last time I come here.

I've been coming here since they opened. It's closer to my home and more convenient than going to…read morePanorama City. Service was always good but today was exceptional! As soon as I walked in I was greeted by quite a few people. Immediately someone helped me check in. I love the large screen showing the status of your wait time. Dr. Kim is always so sweet and patient. She goes over all my possible options and really works with my forever changing ideas of what I want. She is very precise with her exam. She explains everything and goes over my medical history and the importance of my health and vision. While I was waiting for my eyes to dilate, I was just browsing and someone immediately put my name on the list. After a few minutes they called my name. Suzie was checking my benefits. I had NO idea I even had any vision benefits. Suzie helped me pick out some frames and took them back to the desk for me to try on. I signed up for the extended insurance which actually saved me another $10. I get a hefty discount on any future orders. There were so many staff working and it was busier than I've ever seen it. Everyone was so courteous and there was hardly a wait time. I really like the bottles of water available. Very nice touch! Since they are in a very busy parking lot, be extra careful in parking. Ever since someone ran into me when I was backing out, I always back my car in. Even when I was pulling out sloooooowly, two cars almost hit me.

This place is very convenient. So much better than having to go to KP Pan City. Convenient…read moreservice hours and fast service. Highly recommend!

Dr stevens is the best, arrived to my apoiintment in time & had the option to dilate my eyes the…read moresame day or wheni pick up my glasses . He is very funny & warm . Took his time with explaining about the eyes & my eyes very gentle . Definitely will be going back .

From the owner: Diagnosticamos y tratamos la mayoría de las dolencias oculares: Alergías, orzuelos, ojos rojos,…read moreojos secos, irritacón, etc. Receta para lentes con graduación, examen de los ojos, Lentes para sol 25% de descuento. Nuestros doctores tienen un total de 90 años en la práctica de la optometría. Aceptamos la mayoría de los seguros. VSP, EyeMed, MEDI-CAL y muchos más.

Very professional, extremely satisfied, Jackie and Rose are the best , most helpful individuals, Dr…read morePetrosyan was very accurate, extremely patient with me to get 100% results.i would recommend this office.

Great service, knowledgeable staff, amazing selection!! My insurance Eye Med highly recommended…read moreCalifornia Optometry and I'm glad I took their advice. Dr Marianna is very professional and thoughtful. I didn't think I needed glasses and after the exam I was recommended reading glasses and I'm so happy I got them. Jessica helped me pick some awesome Dita frames made of titanium. They are super light and look great. Also, they are the only authorized Dita distributor in this area. Lots of parking and the office is super clean. They also helped me to get my insurance to cover most the costs. I highly recommend them!! 5 stars all the way!

Came here because some sunglasses I purchased inner eye holder (whatever it's called) was loose. I…read moretold them about it and they said they could try to fix it. The ladies were so nice here at Porter Ranch Optometry! A lady attempted and tried but it was a fail because i need to go back to Louis Vuitton store to get the glasses replaced. However, the service was phenomenal the lady that helped me was very sweet and personable. The store is very neat as well ! They have many brands of glasses here! I will come back here to order prescription glasses that I need!! I highly recommend here if you need glasses!! 5/5 for me!! -Marshay D.

Overall average experience. Parking is tough so plan ahead. Once inside, they told me they have…read morefree valet services though. Appointment was easy to make. I was seen 10-15 minutes after my appointment time. The first examination room could be cleaner. The machine was also a tad bit high so I wish they had an adjustable height chair or machine. Dr. Kh. was good, but she was very much focused on directing the conversation in a way to sell more services. She told me that everything was alright, but she would like to watch this and that and for that I needed that...in a tone that made me wonder if there is something wrong with my eyes. I also didn't know that people of my nationality have different optical nerves. I hope that is not a bad thing.

Amazing customer service! She took her time and was incredible very insightful on what lenses I…read moreshould get. She was able to install lenses in two frames in less than 40 minutes! I will definitely come back again for all my eyewear related needs.

We took our son's unusual prescription eyeglasses to the shop to see if the stem could be…read morereattached. Several other places wouldn't touch them saying they were irreparable. Norman (our jeweler) recommended we try this establishment. Huong took on the challenge, rose to the occasion and completed the repair beautifully. Well done! My only concern is that the business hours are quite unpredictable despite having them posted on the door. We had to go several times before "jackpot!"

Love their online appointment booking where I could upload my eyes insurance information. I think…read moreit helps make the process efficient. When I arrived, they tested my eyes using a variety of machines. Then I got to see the optometrist. Lastly, I picked the frames and add ons. I liked the wide variety of frames they have. And they have a mirror with different lighting too. My glasses were ready in a week. There's plenty of free parking in the lot. And they keep their doors locked so you needed to ring to get in.

I've been a patient of Dr K for close to 15 years when he first opened Valley Optometry in Reseda…read more Since then, Reseda has turned more into a location that treats patients with ocular diseases as there are several patient rooms. Dr K has treated my wife's chronic dry eyes here and since her condition has improved, we've been going to his second location, El Portal in NoHo. First discovered Dr K had opened a 3rd location as we were trying to schedule an appointment on a Friday for our annual checkup. Though Granada Hills is a bit of a drive, the quality of service is unparalleled. Each patient is warmly greeted by the staff and all will be amazed with all of the modern examination equipment. Was in/out within an hour which included the selection of a frame, measurement and ordering of customized lenses. Would not hesitate at coming back to this location as the staff and selection of frames were fantastic.

Best optometrist in LA! Staff is so friendly and efficient…read more They put your name on the wall just to make you feel special when you go in. Honestly I have never been to an doctor that I enjoy more. Dr. Silva is the BEST! A+++!

Great staff!! Very helpful in coordinating appointments and checking insurance options. Very…read moreprofessional and clean environment.