I had an eye exam. Dr Jeanette Tang did the exam. I felt very at ease during my exam. Dr. Tang was…read moreattentive and made me feel at ease In addition, the two ladies at the reception desk made me feel at home. I'm highly satisfied with my treatment at North Valley Eye, Indian Hills office.

Avoid this place! I went here after being referred to Dr. Medina for ophthalmology. I never cared…read morefor his bedside manner but I endured it because it was local. I am on medication that could potentially affect my vision and he didn't seem to care. He even told me it was unlikely it would happen and couldn't understand why I was there. My doctor referred me and wants to make sure I don't have any of those side effects, so why would he feel the need to question my being there? My second visit was over in less than 5 minutes. He never checked my vision, no photos were taken and they did not even dilate my eyes. He again questioned my being there. I called to set up my annual appointment and was told that he had left the practice. I was honestly happy and thought I would be seeing a new ophthalmologist, someone who actually cared. Well, that didn't happen. Instead the receptionist told me I need to see their optometrist before I saw an ophthalmologist. I told her my referral was only for the ophthalmologist and that I already have my own optometrist who I had already seen for the year. She said this is how things are being done now and if I wanted to get an appointment that I needed to see their optometrist. I told her my insurance would not be covering that as I had already seen my optometrist and questioned whether they would cover the cost seeing as how they were the ones insisting I see their own doctors. I even suggested bringing in my records from my optometrist. The woman refused and once again told me this is how things are done now. I refused to make an appointment and received a new referral for a different doctor. There I was seen directly by their ophthalmologist and received much better care. If you care about your vision and patient care, do not go here.

It's a cute place, walking distance from my house, with knowledgeable, friendly staff, run by a…read morecompetent doctor with a great manner. I only dock a star for the sub-optimal parking situation, which as I walk there doesn't impact me, but is a point of concern for others.

Walk in , Receptionist is fast and friendly. Doc is great and friendly. Fast service. Would…read morerecommend for anyone to come.

I had a perfectly pleasant experience with the doctors here. I'm very jumpy about things going near…read moremy eyes and they were very understanding.

The Sylmar vision center always provides the best service whenever I go in for an appointment, and…read morehelp even if I have a few simple questions.

I had an amazing experience at Sylmar Vision Center! From the moment I walked in, the entire staff…read morewas welcoming, professional, and genuinely helpful. The office was clean, organized, and the process from check-in to the exam was smooth and efficient. A special shoutout to Angela, whose customer service was truly exceptional. She went above and beyond to make sure everything was taken care of and made the whole experience stress-free. Angela was patient, knowledgeable, and incredibly kind while helping me with my questions and making sure I found exactly what I needed. It's rare to come across someone who clearly cares about the patients the way she does. The doctor was thorough and took the time to explain everything clearly, which I really appreciated. I never felt rushed and left feeling confident about my eye health and my new prescription. Overall, Sylmar Vision Center provides top-notch care and outstanding customer service. Thanks again to Angela and the entire team for making this such a positive experience. I highly recommend them to anyone looking for a great eye care provider!

Definitely a 5-star visit. Madeline made me feel so comfortable from the moment I walked in and was…read moreincredibly knowledgeable and attentive. You can tell she genuinely cares about the patients. Dr. Helm was thorough and professional. Highly recommend!

I have been coming to Helm Vision Group in Valencia for years! Always a prompt appointment made…read moreand seen on time! I use their optical department too since they offer high quality lenses and frames. Highly recommend!

I meet with Dr. Tan for a medical concern that has been recurring with my eye. He was the first…read moreophthalmologist that I've seen that has been able to properly diagnose my condition and really took the time to explain it to me and talk through preventative care. He has always been so warm, kind, and caring during our visits and the administrative staff is the same! This is definitely the place to come if you are wanting genuine and thorough care for your eyes

Have been going to Dr Yook for 20+ years. My parents liked and trusted him. Both had cataract…read moresurgery with him. He is only in the office a few days a week now since he sold the business to James Tan. Dr. Tan does the laser surgery and specializes in glaucoma. Both are very nice with compassionate bedside manners and a sense of humor. I have diabetes and trust them to keep an eye on any development of retinopathy. The nurse has been there for years and does a thorough job prepping you. Kim, the manager at front desk is lovely and efficient. If you want well qualified caring opthamology go here! Highly recommend

Came here because some sunglasses I purchased inner eye holder (whatever it's called) was loose. I…read moretold them about it and they said they could try to fix it. The ladies were so nice here at Porter Ranch Optometry! A lady attempted and tried but it was a fail because i need to go back to Louis Vuitton store to get the glasses replaced. However, the service was phenomenal the lady that helped me was very sweet and personable. The store is very neat as well ! They have many brands of glasses here! I will come back here to order prescription glasses that I need!! I highly recommend here if you need glasses!! 5/5 for me!! -Marshay D.

Overall average experience. Parking is tough so plan ahead. Once inside, they told me they have…read morefree valet services though. Appointment was easy to make. I was seen 10-15 minutes after my appointment time. The first examination room could be cleaner. The machine was also a tad bit high so I wish they had an adjustable height chair or machine. Dr. Kh. was good, but she was very much focused on directing the conversation in a way to sell more services. She told me that everything was alright, but she would like to watch this and that and for that I needed that...in a tone that made me wonder if there is something wrong with my eyes. I also didn't know that people of my nationality have different optical nerves. I hope that is not a bad thing.

I came back from a cruise, and I was having trouble seeing out of my left eye. I was recommended to…read moreDr. Abraham and got in the next day. The girls in the office were very efficient and knew exactly what they were doing, very professional. Dr. Abraham told me I needed cataract surgery in both eyes. I thought he was very knowledgeable and to the point. I am 76 so the thought of eye surgery was scary, but he put me at ease. I had my first surgery, and it went better than I thought he is kind, gentle, and it was not scary. I have my next surgery in two weeks, and I am very confident it will go as well. I recommend Dr. Abraham for any trouble you are having with your eyes. Excellent Doctor and great staff of girls.

Went to this ophthamologist for about four years before deciding yesterday to not go anymore. Last…read morefew visits have been very uncomfortable. I made my usual 6 month appt for checking retinas and dry eye procedure. Appt was yesterday. Dr came in hot, upset first that my purse was hanging on the wrong side of the exam chair and then scolded the assistant about it. Then proceeded to rush through a dry eye procedure -- a new procedure that was quite painful. Snapped when I asked question about checking my retinas "you can come back in week for that." No explanation and out he went. I hope he is ok. Went to new ophthamologist today who said "we get a lot of his patients." Say no more.

Love their online appointment booking where I could upload my eyes insurance information. I think…read moreit helps make the process efficient. When I arrived, they tested my eyes using a variety of machines. Then I got to see the optometrist. Lastly, I picked the frames and add ons. I liked the wide variety of frames they have. And they have a mirror with different lighting too. My glasses were ready in a week. There's plenty of free parking in the lot. And they keep their doors locked so you needed to ring to get in.

multiple visits to no avail. The prescription was always off. doctor only available 3 days a week…read more tech labels trial contacts wrong. they don't understand how insurance works.

Office staff is kind & knowledgable and they can always work you in same day for emergencies. I…read morehighly recommend Dr. Rene Stevens whom I've know for 20 + years and also love Dr. Ani!!

I highly recommend this business, their customer service is outstanding. They exceed my…read moreexpectations every time.