It's a cute place, walking distance from my house, with knowledgeable, friendly staff, run by a…read morecompetent doctor with a great manner. I only dock a star for the sub-optimal parking situation, which as I walk there doesn't impact me, but is a point of concern for others.

Walk in , Receptionist is fast and friendly. Doc is great and friendly. Fast service. Would…read morerecommend for anyone to come.

The Sylmar vision center always provides the best service whenever I go in for an appointment, and…read morehelp even if I have a few simple questions.

I had an amazing experience at Sylmar Vision Center! From the moment I walked in, the entire staff…read morewas welcoming, professional, and genuinely helpful. The office was clean, organized, and the process from check-in to the exam was smooth and efficient. A special shoutout to Angela, whose customer service was truly exceptional. She went above and beyond to make sure everything was taken care of and made the whole experience stress-free. Angela was patient, knowledgeable, and incredibly kind while helping me with my questions and making sure I found exactly what I needed. It's rare to come across someone who clearly cares about the patients the way she does. The doctor was thorough and took the time to explain everything clearly, which I really appreciated. I never felt rushed and left feeling confident about my eye health and my new prescription. Overall, Sylmar Vision Center provides top-notch care and outstanding customer service. Thanks again to Angela and the entire team for making this such a positive experience. I highly recommend them to anyone looking for a great eye care provider!

I've been a patient here for many years and have consistently had positive experiences in the past…read more The staff--especially Olga--were always friendly, attentive, and helpful. Olga took the time to explain insurance versus out-of-pocket options and made sure patients felt comfortable and cared for. The doctors have also always been kind and professional. Unfortunately, my recent experiences have been disappointing. Between my annual exam, multiple return visits for contacts and glasses, and several phone calls, the level of service has noticeably declined. I understand there is a new owner, who I believe is one of the doctors that was already there and is very nice, but the overall atmosphere has changed. Olga used to be the first point of contact, and her presence seemed to set the tone for a higher level of patient care. Without her, the front desk experience feels less welcoming, and the staff's attitude has been underwhelming. Additionally, there are rotating doctors, which makes it difficult to build a relationship with someone familiar with my history and needs. Some of the fill-in doctors also appear unfamiliar with the system, making it harder to access past records or maintain continuity of care. Another challenge is the updated schedule. The office is no longer open on Saturdays, which makes even simple tasks like picking up contacts or glasses inconvenient. I've had to leave work five or six times over the past few months just to handle routine matters. While I don't have the time to detail every issue I've encountered recently, these cumulative experiences have changed my perception of the practice. Sadly, I'll likely be looking elsewhere for care moving forward and would no longer recommend this office to others. Perhaps the new owner should consider asking patients to fill out surveys after their visit so she can get a better idea of where the failures are in addition to receiving positive feedback when called for.

I came in to get my glasses adjusted because they were wobbly and felt like they were starting to…read morefall apart. The woman who helped me said, "that's just how they are," but I know they weren't originally like that. I explained that I work a job where I move my head a lot and needed them tightened for stability. Instead of adjusting them, she told me that I shouldn't move my head that way and that it wouldn't be a problem. I was disappointed because I came in for a simple fix and felt dismissed rather than helped. I expected more understanding and better customer service.

Had to go twice because the first time the prescription was off. Second time was no better. Also,…read morethe eye exam felt rushed. Paid a little over $200 for one pair with a few extras to just sit in my drawer. Had to go someplace else and they got it right the first time.

I've been going to Dr Craig Hoeft for about 23 years now. He's always been great, with lots of…read moregood advice and recommendations. About 6 years ago, he noticed some floaters and some early signs of retina stress (from my near sightedness condition). Dr Hoeft then recommended Dr Kent Small for an assessment - that was very good, timely advice and within a year, I experienced a detached retina and needed a few different treatments and surgery. I'm now back to good vision (albeit with corrective contact lens') but the best part is with my last appointment with Dr Hoeft, my updated prescription, I'm seeing almost 20/20 again! Thanks you Dr Craig!

This place has been a let down for years but I decided to return on October 1st since I ran out of…read morecontacts. I decide to opt for glasses for a while. Everything was good until payment. The lady taking my payment asked me to pick my glasses! Then she proceeded to tell me one of the pair was tight on me but I proceeded to tell her it was ok. She then gave me her resting face of unpleasant thoughts! She tried to tell me otherwise and I said I was fine with that because it was for an emergency reason. She still said my head was too big and excuse after excuse after which I said I didn't care because I wouldn't wear them Lady it's my money I'm paying for them I will do w them as I please, when it comes out of your pocket then you can decide what ever you want! This is the many reasons why I don't return to this place! When I go to pick up my glasses I will make sure to break the pair in front of her face! Lady! YHLQMDLG!!!

I want to start by saying that my review has nothing to do with the front office staff. The ladies…read moreworking there were an absolute pleasure--super kind, patient, and professional. I have nothing but good things to say about them. However, my experience with the person who conducted the pre-exam and the optometrist herself was disappointing. The pre-exam technician set the tone for the appointment with a curt attitude and an energy that made it seem like she didn't want to be there. Unfortunately, the optometrist was even worse. She was so rude that I felt like an inconvenience just for having scheduled an appointment. I do not recommend booking with providers who don't seem to want to be doing their job. Maybe this is just her demeanor, but in a client-facing role, attitude and professionalism matter. Because of this experience, I won't be returning to this location. Foroodi was the O.D

Great place! I like the small personal attention. I'm a sucker for good service and this place…read morenailed it. The doctor, the people helping, the nice old dude. Just fantastic! I used to be of the idea, save a few bucks and go to a big box store. But after the great service, short wait and personal attention it is totally worth the premium. I always viewed glasses like an appliance and if they work ok then fine. I didn't think them as stylish. But the the nice blond lady pulled out some Tom Ford glasses... Ugh! I'm in love! Also, since I work in front of two gigantic computer monitors the doctor recommended varilux. Great idea! In theory... I gave them a whole hearted shot for two weeks, but I could not get used to them, they actually made me nauseous. No problem! I thought that I was going to have to pay for new lenses, but nope! They'll take the varilux and get me new lenses at no charge. Awesome! I really love this place.

HORRIBLE SERVICE! Definitely not coming back and I 100% DO NOT recommend this place. Rip offs! My…read moremother went here because she was in need of new glasses and was referred here by one of her coworkers. After receiving her glasses it's just been a nightmare! She took them back a total of 4 times and they still don't work for her. THESE PEOPLE DO AS THEY PLEASE, NOT WHAT THE CUSTOMER NEEDS AND REQUESTS! $500+ in the trash. FYI for the ppl who run this joint, The woman in the front desk needs to work on her customer service. Also, something I didn't like is that they are all there like if this was some king of high school lunch area where I can hear them gossiping, listing to rancheras and ignoring phone calls. Horrible place!

Hubs glasses broke Sunday night and, with no back-up pair to speak of, we were off to Costco first…read morething Monday morning to see if they could fix them. They couldn't, but they were nice enough to refer us to an eyeglass fixer in Glendale. A bit of a drive, but we were happy to get a referral. Soooo, what he needed was an eye exam and prescription filled, since his last exam was over 4 years ago. Luckily, Dr. Shad was in and - even MORE luckily! - an appointment cancelled as we we walked in to check availability. Hubs answered the questions from the friendly, helpful staff, then waited all of 5 minutes for Dr. Shad to see him for his exam. Just moments later, he was checked out, paid for his eye exam and retinal scan and we were back at Costco Optical, where Irving helped Hubs get 2 pair of glasses ordered with the updated prescription - YEA! I realize this is probably unusual to walk in and get an appointment right away. Also note, Dr. Shad is an independent practitioner, not affiliated with Costco, just conveniently located inside the store, adjacent to the Optical Dept. So you will pay separately for his services. Should either of us need our heads - errr...EYES! - examined again, we will return to Dr. Shad. Cheers! "CC"

At my adult age, I finally had an eye exam done! All the staff were kind…read more Dr Saremi answered every single one of my questions and it never felt like I was a bother. He was very knowledgeable and I'd recommend his services to anyone who was a first timer like me.

What a great experience I had at Central Optometry and Dry Eye Group!!! I have seen so many…read moreOptometrists in the past for my dry eye issues, but none of my visits gave the results I needed. Doctor Sirounian, on the other hand, diagnosed the root cause of my ongoing dry eye problem and showed me A-Z steps and measures to take at home . She took her time to show the proper way of cleaning the eye lids and extracting the oil from the meibomian glands. We also did the LipiFlow treatment which was just amazing. I am super happy with my visit and I highly recommend Dr. Sirounian for dry eye issues.

Okay, look no further! This is the optometrist you want and need. Dr. Sirounian is soooo kind and…read moreknowledgeable. She doesn't just show up and do her job. She will make sure that you understand what's going on. I have dry eyes and I really thought that it wasn't going to get any better but I was wrong! I went about 2 weeks ago and I've seen such a big difference! I opted to use the Lipiflow and I'm so happy that I did!

Office staff is kind & knowledgable and they can always work you in same day for emergencies. I…read morehighly recommend Dr. Rene Stevens whom I've know for 20 + years and also love Dr. Ani!!

I highly recommend this business, their customer service is outstanding. They exceed my…read moreexpectations every time.

Dr stevens is the best, arrived to my apoiintment in time & had the option to dilate my eyes the…read moresame day or wheni pick up my glasses . He is very funny & warm . Took his time with explaining about the eyes & my eyes very gentle . Definitely will be going back .

From the owner: Diagnosticamos y tratamos la mayoría de las dolencias oculares: Alergías, orzuelos, ojos rojos,…read moreojos secos, irritacón, etc. Receta para lentes con graduación, examen de los ojos, Lentes para sol 25% de descuento. Nuestros doctores tienen un total de 90 años en la práctica de la optometría. Aceptamos la mayoría de los seguros. VSP, EyeMed, MEDI-CAL y muchos más.