I searched for the best all-around storage facility and this one won! Brand new building,…read moreimmaculate, professional, and great prices. Nick, the Assistant Manager, was very helpful and offered to stay late to sign me up after I was stuck in traffic. They even offer water and coffee in the office. Great find!

From the owner: Our mission is to ensure your self storage experience is unlike any other. With top-notch property…read moremanagers and friendly, knowledgeable storage consultants on staff, you can rest assured you're receiving the best service in the business every step of the way. Plus, all our modern storage centers are either newly renovated or recently built from the ground up, meaning you will have access to clean storage spaces complete with the most advanced features in the industry. Whether you're in the midst of a move or your business is growing rapidly, our selection of high-quality self-storage units and amenities will exceed your expectations. From superior online rental capabilities to flexible access hours and lease agreements, we strive to give our customers breathing room when storage space runs low at home or your office.

I had a great experience with this storage facility from start to finish. The entire process was…read moresmooth and stress-free, and the staff was friendly, professional, and always willing to help with any questions I had. The units are clean, well-maintained, and secure, which gave me peace of mind knowing my belongings were safe. I also appreciated how easy it was to access my unit, with convenient hours and a well-organized layout that made moving in and out simple. Pricing was fair and transparent, with no unexpected fees, and the customer service really stood out compared to other places I've used in the past. Overall, I highly recommend this storage facility to anyone looking for a reliable and hassle-free storage solution.

Cynthia is very professional, helpful, and accommodating. The facility is very clean & affordable &…read moreI would highly recommend.

I wish I could provide a positive review but unfortunately Jen the female attendant at the West…read moreMiramar facility presented a nasty attitude towards me in two occasions. I was contacted by upper management concerning my experience and they credited my account for the inconvenience, however, I moved out after experiencing such a bad customer service from the site attendant. They had their two elevators down and one of the stairwell doors propped open with fire extinguisher, presenting a hazardous condition at the facility.

I would give this place negative stars. No commutation with management. You can call a million…read moretimes and never get in contact with a manager. I called for a week to submit my move out and after a week I finally speak to a manager and they try to charge me a fee. RIDICULOUS. I came to move out and neither elevator was working. NEITHER. ZERO notice to renters about this. I would give it zero stars if I could.

Very clean. Temperature is adequately cool. Matt was very helpful and professional. Large elevator.read more

The process of leasing a unit at Lighthouse Self Storage was great and easy! I worked with Melanie,…read moreand she made the process very smooth. She was knowledgeable about the facility and answered all my questions easily. Excited to get my stuff moved in and get organized!

We left our van for a week. We are grateful for this place and the ease of everything. 10/10…read morerecommend

I am currently storing my 36 foot boat here, such a easy lot to get in and out of, Super happy with…read morethis place!

The A.C. was broken off and on for a few months, the carpet outside my unit was wet and some items…read moreinside my unit became moldy, then they decided to raise my rent by $27 per month. No Thank you, I moved out immediately.

I'm satisfied overall because of the convenience of the location, the person I have dealt with,…read moreHector, and how it serves my needs. It misses the mark in other areas, primarily the supplied carts for clients to use. Most of them are in horrible condition with wobbly wheels that make it a struggle to get from point A to point B. It's high time they get new ones. Also, the ceiling fan near my storage is noisy, wobbly, and kind of annoying when I am at the storage organizing. Someone needs to fix that.

I won a unit at auction, following the rules I immediately called there 4 times, no one picked up…read more In the application it was marked - ready for pickup. I drove there from Boca Raton, 50 miles one way! When I arrived, the doors were locked! I waited for the manager for more than an hour! When the manager came, she told me - you can't pick it up today!!! Only tomorrow, but this is not in the rules! If I knew I would not have bought this unit! Horrible!!!

I already have a CubeSmart storage unit in Lake Worth, so it was interesting to see what another…read morelocation was like. This location was so much nicer than mine! In fact, it even has a gated parking lot where you can pull you car directly up to the entry to the main building where the air-conditioned units are located. This is such a nice feature, knowing your car and belongings are safe (mine doesn't have any dedicated parking near my unit. people just park in front of other people's storage units and hope it doesn't block anyone!) Did I mention that the building has sliding glass doors?! This is super convenient when moving stuff. I came here to help a friend, and since the gated parking was limited, I pulled up my car to the non-gated area, where there was no one else parked, and I was able to pull the trunk of my car directly in front of another set of sliding glass doors. Rolling carts were ample and easy to find. The keypads worked flawlessly. Finding the unit was easy, and the hallways did not seem as narrow and claustrophobic as mine. All in all, seeing another unit definitely gives more points to the CubeSmart brand.

DON'T FALL FOR THE RATE!! They will increase your rent with a blink of an eye! By $100.00!! They…read moreclaim that they sent out an increase by the mail. Which is false. I have rented there for over 15 years before and they will screw you over.

DO NOT RENT HERE!!!!!! I signed a lease 3 months ago and my rent just jumped from $68 to $152. They…read moredid not provide any notice of the increase. One representative blamed market value, another representative said my initial rent was likely a promo rate... despite this not being advertised or mentioned anywhere in my contract. I am currently in a different country so I'm unable to move my stuff. THANK YOU EXTRA SPACE!

I was a little hesitant to come in one of the many self storage facilities out in West Pines. I…read moreshopped around, got the best deal that I could, and spent four months at this place. I was very happy. I moved out today and everything was as it said it would be. The people were nice who work there. The place is rather clean and well run. I would definitely come back if I needed storage needs in West Pembroke Pines. Honestly, no complaints, no grapes. They gave me the service I expected for the price that I knew.

I have been a customer here since 2019 and it is a well run, clean and convenient. however, please…read morebe aware that the longer you are there the more you are incentivised to leave. From 2019 to now the price has more than doubled. I understand occasional increases but it's excessive. Especially when there's another storage place 100 ft away. I want to stay but the price has become outrageous for a 5x10. I did escalate and they reduced my fee by $30, but that's little consolation.

I couldn't be happier with my experience at this storage facility! From the first phone call to…read moremove-in day, the staff went above and beyond to make everything easy and stress-free. They were friendly, professional, and extremely knowledgeable especially Shana. They answered all my questions, helped me find the perfect unit size, and made sure I understood the security features and access process. The facility itself is clean, well-maintained, and secure. The gated access and surveillance cameras gave me peace of mind knowing my belongings are safe. I also really appreciate how organized everything is -- wide driveways, and excellent lighting. Customer service like this is rare these days, and the team here truly stands out. Highly recommend to anyone looking for reliable, safe, and affordable storage with top-notch service!

Got there at 5:00PM, store closes at 6:00PM and there was a lady who simply didn't want to take…read morecare of anyone. She was out of the place and when she came back she saw a bunch of people waiting at the door but didn't give a sh*t about it. Value other people's time. Lost a customer who wanted to rent the biggest storage unit available.