I left a 5 star review on google at check in for Juan. Since then the office has been useless. One…read moreof the elevators was broken when I moved stuff in. They make you purchase a lock for $20 from them and I returned it back to the office the next day. Still no refund. Spoke with the manager, she said she will look at it and call back. Still no help from her. Why hire a manager if she's not going to provide any kind of support? That's why I'm posting this. Rent a unit elsewhere. I will be calling now to cancel so they don't get another red cent out of me!

They dont even deserve one star here if you refuse to purchase their insurance they do anything to…read moredisrespect you and destroy your personal belongings i refused the insurance here and they flooded my unit the very next day after i payed my bill i got threatened by the staff for saying something their manager called my phone and told me since im not happy here i need to move out when my lease is up punitive action was taken in direct violation of Section 627.7275, Florida Statutes thats against the law but i guess business is business

we have six units at this location, the staff are the best. Manager is always available to help, at…read morethe front counter and in the field at the 3901 Ft Lauderdale location. 5

Cubesmart, Deerfield Beach, Fl. Stephanie the manager let…read moreworkmen into my storage unit without my permission when the door was being installed. When I was given a new key on Easter Monday afternoon I went into my unit. I noticed my professional butcher block table was missing. I called the police to report it. It seems that no one was given me any answers. The next day I received a call from the manager Stephanie in a irate manner claiming she had a video of me stealing my butcher block table out of my unit. I then called for the police to come. I went right down to the office, Stephanie the manager refused to show the video she claimed she had. I had been advised by the police officer to check the unit again and wait to see a video taken by the company installing the doors, which was never shown. She had a picture of me moving a white massage table when I went back to look again to see if the workmen moved it to the back, she acused me of stealing from myself trying to deter the fact her workmen touch and went through my belongings on her watch. I went into my unit with Stephanie the manager and one of the workmen. They were speaking Spanish and I ask Stephanie to translate and she went off near the unit calling me a racist with many ppl going in and out of their units, she was actually trying to start a race war outside and take the attention off of her mistake of manageing . She said she was Spanish too was I going to be racist towards her. All I asked was to translate, she knew what she was doing. All my boxes were in disarray so I continued to move some more boxes and my butcher block table was almost to the back of my unit. Again, Stephanie is being held accountable for anything missing, she should be let go. I closed my unit up and went and spoke to a police officer, I explained my side of the story, the female police officer noticed how upset I was, she calm me down and told me most likely being called a racist by the manager was a tactic so the attention was taken off of the failed management on Stephanie's end, she said they are all in their 20's and with immaturity. I contacted Cubesmart with no response. Stephanie the manager raised my unit rent without giving a legal 30 day notice to be spiteful. I am seeking legal counsel and will take this to the fullest.

I wouldn't go anywhere else for my storage needs and would refer anyone there. They are the best!…read moreCustomer service doesnt get any better here. I consider them ALL my friends! Professionalism and friendliness at its best.

Worse experience! I had an absolutely terrible experience with Safeguard Storage. The entire…read moreprocess was unprofessional from start to finish. Staff provided no support, were consistently dishonest about timelines, and made promises about refunds that never materialized. I would never recommend them to anyone.

Facilities were clean and secure. Payments were easy. I was able to access my unit wheneverread more

Claudette was wonderful! I rented a space online and when I went there to see my space, Claudette…read morewas so gracious, even though it was almost closing time she took me around and showed me the spot that I had rented. It was an upper level unit, which absolutely wouldn't work for me. She found a suitable unit and went back with me to change units. I highly recommend this location and am grateful for the service that Claudette provided. Five stars!

Mrs.rosie Was Very Very Very Good I mean For Ther Service She proformed Was Very helpful And Nice…read moreShe Was Very Very Professional She Was Very Helpful And Nice She Helpful and Friendly I Want to Thank her Soo Much For Even though was And Helped Us Figure out the Best rates !

The customer service provided. And i was able to get in and…read moreget out quickly. The manager was awesome. And all the staff are kind.

All My Sons Moving = One of the Best Moves I've Ever Had…read more I've moved all over the U.S., and I've experienced the full spectrum... absolute disasters to smooth, professional moves. All My Sons Moving is easily one of the best experiences I've had. From the initial point of sale to the last box placed in my new place, everything was handled professionally and with care. Huge shoutout to Aaron, HM, Terrence, and AJ! These guys were efficient, respectful, easy to communicate with, and clearly knew what they were doing. To top it off, I ran into an unexpected situation where I couldn't move into my apartment the same day. I had to spring a last-minute request on them to hold my belongings overnight, and they handled it without hesitation. They were there first thing the next morning, and everything went smoothly. Moving is stressful but these guys made it feel manageable (which says a lot). Highly recommend All My Sons if you want a team that actually delivers. Do NOT forget the affordable price that comes along with it!

Very poor customer service and pure lack of care for you or your personal property. If you want to…read moredestroy your furniture during a move these are the guys for the job. Personally, I incurred over $7,500 in claimed damage only to be offered $290 in settlement. I'm a seasoned mover and this is by far the worst experience I've had in 30 years.

If I could give this place zero stars I would I've had nothing but terrible experiences with this…read morecompany. This specific store never has management on site but they do have management to place a lock on your unit when you're a week past due and then never take it off after you pay for two months and then claim that they are going to give you a month free and never do and then after you move out, they never complete the move out and they still constantly try to For not moving out of the unit so now I owe these people 500 effing dollars when I moved out out of their unit a long time ago this is unacceptable. These people are terrible at business. I would never put my things in this unit if you want to keep your things.

So I left my stuff in this supposed climate very clean as advertised unit.. to come back and find…read moremy personal belongings over ran with as you can see in the pictures. I would be seeking compensation. I will not go into detail but I am not happy about this

Im amazed from the stuff working there I have a Tesla I went to fix a problem in Tesla they didn't…read moreknow to fix it I came here and there's a guy like MacGyver ​ ​ ​ with so much patience and a smile he found the problem and just fixed it in a short time Nathan thank you you're awesome ​ ​ ​ ​

I have rented many U-Hauls over the years and I will never use this location again. This is come…read moresecond time coming here, both times I have waited in line close to an hour and therefore started my reservation late. The line is always back to the front door and there are maybe two people working. I chose this location because it's closest to my house. But it truly is much faster just to drive to a Home Depot. On a positive note, the female employee that assisted me with my reservation was incredibly polite and professional.

OPtimum van lines asked for a list of items. quoted $2400…read moreWhen the shippers showed up, a few extra boxes were added. new price $5600. Now we are slowly waiting for our stuff, and our new price is $11,000. WE were never told all the packaging material wasn't included, and that the movers just start throwing prices, because they can. Claiming our king size beds take up more than a reg. king size bed. LOL! Only finding out after hiring them, that we could wait for 21 or more days from the earliest day told for delievery. Called to talk to someone, but no body knows anything. Needless to say we are still waiting, and don't be fooled like us and use the company.

My experience with Ocean Moving and Storage was beyond frustrating. Not only did the movers from…read morethe original location damage my stair railing by scraping off the paint, but when I pointed it out, they brushed it off with, "It's only paint." They flipped packed boxes upside down and on their sides, completely ignoring the "fragile" labels, and thumped the dollies down the stairs so hard I was worried they would damage the stairs. To top it off, they outright asked for a tip. They also "assured" me that my belongings would arrive on my requested date. Never once did they mention that this date was actually the start of a potential 14 "business day" window for delivery. Yes, it was in the paperwork, but the leader on-site assured me my stuff would arrive on my specific day. My belongings didn't even leave the state until two weeks after they picked them up! At no point during any discussions when I hired them or when my items were picked up did they say there was a chance of waiting two weeks. I only found out when I called to ask where my things were, and I was then told they needed to wait until the semi was full before transporting my belongings over state lines. When I finally did receive my items many were damaged, holes were on the sides of boxes and the display on the scooter was pushed in. They stated that they could not bring the semi in and had to reload all my items to a smaller truck which would could me $1150 additional. At this point I had no alternative but to pay it and the company reloaded mine and another load, so I don't know if they also had to pay for that. The company unloaded a folding chair which I told them was not mine. Now trying to file a claim has become a nightmare. Completely unprofessional, misleading, and unreliable. I would never use this company again