I returned my U-Haul truck right before close on Saturday night and the staff was so nice about it…read more I wish I could remember their names: a nice young man and a lady with very long nails! She was super sweet and I surely did not want to have to come back the next day. I deeply appreciate you both staying so I could drop off the moving truck and equipment. Thank you.

Your things will not be safe from theft here, and when notifying them about items that were stolen,…read moregot no response whatsoever. Their claim to have 24 hour surveillance, is pointless, if it neither prevents, nor solves any criminal activity. There are also a multitude of people who use some of the units as a residence, and obviously have more than enough time to get into peoples' lockers during the night, when the facility is closed, and steal from them. While I've been a long time customer, I'll be looking forward to moving my things elsewhere.

I have tented many storage units over 30 years and this one is the absolutely WORST one ever! The…read moremanagment does NOT understand customer service at all, she prefers to Annoy her customers big time! I would AVOID this place at all cost! This management is so CHEAP and one elevator barely works and it is extremely pain in the butt to enter codes every time to use elevator, to gain access inside! I had prompted the door open to make it easier to move inside the management came out and blasted the people working for me and told them keep the doot closed I mentioned to her its a pain to enter codes every few seconds she said too bad thats how we managed this property period! Rose is a horrible customer service oriented, she chose to piss her customer off! AVOID this place at all COST!

I've had a unit here for over a year. Similar to the other reviews management and customer service…read moreis not where it needs to be. I'm pretty sure this is the 3rd management company in a year, there's only ever 1 person to manage the whole building so you're locked outside waiting for somebody to come back to let you in. This could've been ignored because I don't visit often enough to have to deal with it but raising rents over $100/month and the required insurance in the middle of a pandemic is beyond reprehensible

I don't believe I've ever needed a storage area! Very easy introduction and directions! Thank you…read moreFrank!

I was looking for an inexpensive unit to store my things while i'm in between moves and i found…read morethis company online. After i made a reservation Frank called me to give me all the details and was incredibly helpful. I went to the facility to check it out and was very impressed. Highly recommend this facility and the manager Frank was terrific!!!

Joseph is extremely well versed in explaining the details behind securing a unit. His hospitality…read morewas Maitre'd quality! A great asset in promoting all the positive aspects of using Lighthouse Storage as the place to temporarily store our property.

Robert and Joseph were absolutely wonderful, accommodating, professional and absolutely wonderful!…read moreI could not be happier with the courtesy, respect, and personable these two men were. The service was outstanding and I would definitely recommend them to anyone looking for a great safe, secure place.

It's a storage place- I don't know how to rate it! Lol! Umm the dude we rented the unit from 2…read moreyears ago was nice- the place is clean, affordable, they have boxes and tape! They are open 24 hours.... Umm I really don't know what else to say- they provide me a service, I like it! They send me a bill, I pay it-

Had a couple storage units at this location for over 3 years and as far as storage business's go…read moreit's the best. The staff in the front office is very friendly and very accommodating. It was formerly a "Cubesmart" storage facility but switched over this past year. Anyways, the rates are pretty much in line with other storage centers around the area. The buildings are clean and they offer climate controlled storage which, if you are trying to keep your stuff away from the Florida heat, is the best. I even noticed that once of the AC units had crapped out and they had the repair guys out there asap to fix/replace the broken part.

Been a loyal customer for about 3 years. Loved the location and the cleanliness. However, the…read morerecent price increase was $74 EACH month. I would have been fine with 10 or even maybe 20 but 74 more each month?! I chose to leave to another location a bit further away and got it for nearly half the price. So disappointed. Also, the $1.00 charge each month for "technology" was ridiculous. It was a dollar so I did not whine but come on people; Really?? Explanation was due to market demands....then why are the other climate controlled, same size, ground floor units in area half the price?

I have used this facility twice. Very clean, easy access, staff are there to help and after hours…read moreaccess was easy. When you first move in, rates are great but as others stated they raise the rates a lot. I started with my unit under $200 per month, one of the bigger units which wasn't bad for the size, within 6 months the rate changed and I started paying more than $300.. couldn't keep up with it and eventually my unit got auctioned off, and I lost every thing, including important documents .. When considering using this company, keep in mind that the rates WILL change and rapidly, that's how they make their money. .

I am in the yachting industry so I come and go alot. When I have storage needs I can always rely on…read moreStorage King. I recently needed car storage and they confidently helped me secure my car and we kept it safe in air conditioning type storage. The facility is clean and hurricane safe.

Terrible customer service. I came to rent a vehicle and was waiting for another man while he was…read morebeing served. Ms. Gaby told both the other man and me that everything had to be done online, that she couldn't help us with the rental. When I asked about a 7x10 vehicle, she said that the man who had just left had already taken it and that they were all gone. As I was leaving, I asked the man if he had rented it, and he said no, because he wanted a tour, but they couldn't give him one either. I wonder, then what's Ms. Gaby doing here if she doesn't want to help customers? Previously, the staff was friendlier and they gave you tours to help you find the right vehicle.

When we first started, this place was somewhat decent, but then it changed hands, and it's become…read morepure garbage. There's never anyone in the office, so you can't use the bathroom, they're completely unhelpful, and there's never enough carts to use. Probably the worst managed and staffed storage location in the state.

Just an update I did finally get a $25 credit for one month ( monthly cost is over $200) but the…read morelight remains out!!!