My experience with Handy Storage in Dania Beach raises serious questions about how this facility…read morehandles basic sanitation and guest complaints. In March 2026 I accessed Unit 411 and found two dead rats inside the unit and severe rodent damage to my belongings. The unit was clearly unfit for storage at that point: about 90% of the contents were contaminated or destroyed, and I had to hire a debris removal company to clear everything out at my own expense. I immediately notified the on site manager. No photos were taken, no inspection was done at that time, and the only response I received was an offer of a broom. After I vacated and cleaned the unit, I requested a refund of three months' rent as a reasonable gesture for an unsanitary, unusable space and the costs I incurred. Management refused and told me to take it up with my insurance company. Their rental agreement may disclaim responsibility for contents, but it does not change the reality that I was paying for a storage unit that ended up with dead rats, extensive contamination, no proper on site documentation, and no willingness to offer even a modest rent credit. If you are considering storing anything of value here, you should factor this into your decision.

Excellent space in a great location with easy access and reasonably priced. Personnel are extremely…read morepleasant and it is a very clean facility. Highly recommend

We left our van for a week. We are grateful for this place and the ease of everything. 10/10…read morerecommend

I am currently storing my 36 foot boat here, such a easy lot to get in and out of, Super happy with…read morethis place!

DO NOT GET A STORAGE UNIT HERE! Asides for the fact that the area is so sketchy full of drug…read moreaddicts, THE SO CALLED MANAGER WHO CAN NOT SPEAK PROPER ENGLISH IS EXTREMELY RUDE AND UNHELPFUL. His English was so bad I misunderstood him and he got so mad at me then hung up and wouldn't answer my calls. Sorry your accent is so thick sir! customer service is not his thing lol do not get a unit here the place sucks

Christina is the best. she helps you any way she can to ensure I was happy with my decision to put…read moremy belongings with this location. She is wonderful to work with.

Unit broken into with NO notification -- rats, feces, water damage, and still charged monthly…read morerent!! I am completely disgusted with my experience at this CubeSmart location and the extreme lack of professionalism shown by the local manager. Our storage unit was broken into in July 2025, yet we were never notified -- no phone call, no email, no text, nothing. I only discovered something was wrong when I attempted to access my unit in December 2025 and found that my personal lock had been removed and replaced with a CubeSmart lock. Because it was after hours, no one could assist me at that time. When I returned the next day, the local manager casually informed me that the unit had been broken into months earlier. When I asked why I was never told, I was told they "tried to call me." That is simply not true -- I have zero missed calls, voicemails, emails, or texts notifying me of a break-in or theft. What makes this even more frustrating is that CubeSmart had no issue contacting me in October to inform me that my credit card had expired and a payment did not go through -- yet still did not mention that my unit had been broken into. So you can reach me about payment, but not about theft of my belongings? When I was finally allowed access to the unit, the conditions were horrifying: *All valuables had been stolen *Rat feces and carcasses were throughout the unit *Rats had chewed through suitcases, bags, and clothing *Water damage and mold had destroyed everything remaining Despite all of this -- theft, pest infestation, and flooding -- CubeSmart continued charging me rent every single month while my belongings sat destroyed in an unsanitary and unsafe unit. The local manager was dismissive and rude and outright lied, and I was forced to escalate the issue to the General Manager, who ultimately confirmed that this situation was entirely CubeSmart's fault and there had been no attempt to contact me. This experience has been stressful, upsetting, and completely unacceptable. If you value your belongings or expect basic communication and accountability, I strongly recommend looking elsewhere for storage. Also, if you have similar issues with this particular CubeSmart - especially the unprofessional and rude manager - contact the General Manager as he has multiple complaints against her and action needs to be taken.

All of my stuff was destroyed in here by rodents. I have lost almost $5,000 worth of items. I have…read morereached out time and time again via phone calls and all that ever happens is the rep answers the phone says they are going to send a message and that is it. I never get a call back. I never get an email response. I left a review on google and someone asked me to send them and email which I did on March 26. I have not received a response regarding that. At this point I really and truly don't know what to do besides potentially seeking a law suit. I've been really trying to solve this amicably with no issues. It could be so simple. I am truly disgusted and I will NEVER use CubeSmart again.

I've used quite a few storage units over the years, but the service here has truly been the best…read more Big thanks to John for making the experience so smooth.

I parked my car here for over a month while out of town and had a great experience. The rate was…read morefair, and the staff was very professional and competent. I would certainly use them again.

The Lock Up storage service is second to no one other. cleanlines, safety and customer service are…read moreexcellent every time all the time

All of our service at Lock Up has been positive and reliable. Jeremy the Sales Associate Mgr super…read morenice guy! We are happy we made the move here.

Easy move in. Office staff is helpful and I see them vacuuming and cleaning throughout the…read morefacility. There has always been a cart available. They repaired a cart within a day.

Phenomenal experience and great place for storage. It's extremely reasonable, and the staff here is…read moreextremely knowledgeable, and effortlessly helps out their clients to the full extent. I got same day storage access, and very good pricing for large units. Victor, and Nate especially are exceptional employees and if you are looking for storage I'd highly recommend this location. Easily accessible and for the price it just couldn't be anymore better for me and my family! Highly recommend!