Rates increase every 6 months, which makes it very hard to rely on this place long term. As a…read morebusiness, you need predictable monthly costs, and that's just not possible here. There haven't been any noticeable improvements to justify the increases. It feels like pricing changes without much consideration for existing customers. Would not recommend if you're looking for stability.

I came here to get a storage unit and the two women the the front were so helpful and nice. They…read moretook care of me right away and got me moved in less than 10 mins. I would recommend this place to anyone

I wish I could provide a positive review but unfortunately Jen the female attendant at the West…read moreMiramar facility presented a nasty attitude towards me in two occasions. I was contacted by upper management concerning my experience and they credited my account for the inconvenience, however, I moved out after experiencing such a bad customer service from the site attendant. They had their two elevators down and one of the stairwell doors propped open with fire extinguisher, presenting a hazardous condition at the facility.

I would give this place negative stars. No commutation with management. You can call a million…read moretimes and never get in contact with a manager. I called for a week to submit my move out and after a week I finally speak to a manager and they try to charge me a fee. RIDICULOUS. I came to move out and neither elevator was working. NEITHER. ZERO notice to renters about this. I would give it zero stars if I could.

I had a great experience with this storage facility from start to finish. The entire process was…read moresmooth and stress-free, and the staff was friendly, professional, and always willing to help with any questions I had. The units are clean, well-maintained, and secure, which gave me peace of mind knowing my belongings were safe. I also appreciated how easy it was to access my unit, with convenient hours and a well-organized layout that made moving in and out simple. Pricing was fair and transparent, with no unexpected fees, and the customer service really stood out compared to other places I've used in the past. Overall, I highly recommend this storage facility to anyone looking for a reliable and hassle-free storage solution.

Outstanding service and super clean. No complaints. We've used this location quite a few times,…read morealways

I won a unit at auction, following the rules I immediately called there 4 times, no one picked up…read more In the application it was marked - ready for pickup. I drove there from Boca Raton, 50 miles one way! When I arrived, the doors were locked! I waited for the manager for more than an hour! When the manager came, she told me - you can't pick it up today!!! Only tomorrow, but this is not in the rules! If I knew I would not have bought this unit! Horrible!!!

I already have a CubeSmart storage unit in Lake Worth, so it was interesting to see what another…read morelocation was like. This location was so much nicer than mine! In fact, it even has a gated parking lot where you can pull you car directly up to the entry to the main building where the air-conditioned units are located. This is such a nice feature, knowing your car and belongings are safe (mine doesn't have any dedicated parking near my unit. people just park in front of other people's storage units and hope it doesn't block anyone!) Did I mention that the building has sliding glass doors?! This is super convenient when moving stuff. I came here to help a friend, and since the gated parking was limited, I pulled up my car to the non-gated area, where there was no one else parked, and I was able to pull the trunk of my car directly in front of another set of sliding glass doors. Rolling carts were ample and easy to find. The keypads worked flawlessly. Finding the unit was easy, and the hallways did not seem as narrow and claustrophobic as mine. All in all, seeing another unit definitely gives more points to the CubeSmart brand.

Very clean. Temperature is adequately cool. Matt was very helpful and professional. Large elevator.read more

As Always! A Great Experience! Thanx Melanie for an easy transition to my new Bigger unit…read more Highly recommend to store everything and anything here at Cooper City lighthouse storage.

Mercedes is so authentically amazing. She is such a people person, always welcoming and willing to…read morehelp. She should be the manager, she would be great at it. A mgr. must have this skill. Mercedes has it. She connects with all people and has empathy if you have an issue and quick resolution options. She makes me feel like a valued customer. "Mercedes for management". (If she wants it) They would have much more business with her as mgr..

Good place for storage. Plenty of air conditioned bays as well as carts always available. Teresa in…read morethe office is fantastic. Works with you depending on your situation and is very understanding. Was the most competitive place in the area and easy to both access and deal with. Thanks!

I couldn't be happier with my experience at this storage facility! From the first phone call to…read moremove-in day, the staff went above and beyond to make everything easy and stress-free. They were friendly, professional, and extremely knowledgeable especially Shana. They answered all my questions, helped me find the perfect unit size, and made sure I understood the security features and access process. The facility itself is clean, well-maintained, and secure. The gated access and surveillance cameras gave me peace of mind knowing my belongings are safe. I also really appreciate how organized everything is -- wide driveways, and excellent lighting. Customer service like this is rare these days, and the team here truly stands out. Highly recommend to anyone looking for reliable, safe, and affordable storage with top-notch service!

Got there at 5:00PM, store closes at 6:00PM and there was a lady who simply didn't want to take…read morecare of anyone. She was out of the place and when she came back she saw a bunch of people waiting at the door but didn't give a sh*t about it. Value other people's time. Lost a customer who wanted to rent the biggest storage unit available.

We left our van for a week. We are grateful for this place and the ease of everything. 10/10…read morerecommend

I am currently storing my 36 foot boat here, such a easy lot to get in and out of, Super happy with…read morethis place!

I have a storage unit here and live out of state I can't reach anyone via phone or email. Phone…read moresays disconnected and I need to pay my bill and can't online for some reason. How can we reach this business???

I usually do not leave reviews but I had to take a few moments to write this one because it is well…read moredeserved. I have had to rent quite a few units throughout the years both for business and personal use. In the midst of this pandemic, our small business which was supposed to launch didn't. We had to move out of our storage to cut expenses. After a few months, we were back to preparation and needed a unit. I called Sheridan Village and was helped by Michelle who turned out to be heaven-sent. Every concern we had, everything we needed to get back to business she made happen. Her care and diligence to accommodate us by far was something that no storage unit has ever done for me before. If I could give 1,000 stars I would. Michelle I am so grateful for you and your team who gave us additional assistance during our move. THANK YOU from the bottom of our hearts. Jess.