SunLux was slow in helping me resolve the initial complication caused by one of their primary manufacturing associates going out of business. Now they have complications working with SCE to finalize my installation. I have called SunLux several times and spoken with Gabriel Benko - director of operations. He was very irritable, rude, and said there was nothing he could do to help. When I asked questions to understand, he got angry and hung up. Be forewarned about their poor customer service. I was promised a 1000 bonus in July 2024 if I signed up for instillation. We will see if they keep that promise but I have my doubts. read more

I'm extremely disappointed in the fact that this company condones the behavior of its workers trespassing on someone's property. This company was not working on my property and I've never even heard of them until two weeks ago. Their worker drove by and saw a porta potty in my driveway (which is against my wall alllll the way up to my side gate) and decided to walk onto my property and use it for 25 minutes. This gentleman felt so comfortable to trespass with no regards to my husband, child or I coming out of the gate. It was very startling to know that someone off the street had randomly walked up to use it. If he's that comfortable to do that what else is he comfortable helping himself too. (FYI:Starbucks, Del Taco, Taco Bell all within a block) I called and spoke with a Brianna over the phone. I offered pictures of their worker to address the situation and she assured a manager would call me back. It's been two weeks so I felt the need to address the situation. If this is a reflection of the integrity of this company I would suggest you look elsewhere. read more

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Got solar installed through Sunlux with no issues and they even installed some consumption meters for me for free. Fast forward 6 years and my wife discovered a water stain on our ceiling. It's been a nightmare trying to deal with it and Sunlux has not helped. The wife discovered the issue on May 13th. I called them on the following Monday, May 15th. They couldn't find my information so I forwarded them my contract. They said they lost it during a data migration. They took down my information and called me back 2 weeks later only after I followed up with them regarding status. Two technicians came out on June 5th in the morning but WAS scheduled for the afternoon. I wasn't even notified, they just showed up at my door. They took our hose to the roof and started to look for the leak. They couldn't find any so they asked me to turn it up. I turned it to max which I think is 5 gallons per minute. They found a leak in one of my Ohagen vents and said that the leak was due to that vent and that they were not at fault. I went up to the attic where the other technician was and saw the leak with my own eyes but it leak was 15-20 feet away from where the ceiling stain was! I was speaking to Lorena saying that that leak is not the cause of the water damage. She said that it was and that I needed to hire a roofer. I asked her aren't you guys roofers? It says solar and roof contractors on your truck. To find the leak, the panels needed to be removed. Sunlux came out July 3rd to remove them. Our roofer came July 6th to find and fixed the leak that day. Sunlux came back out July 21st to reinstall the solar. For some reason, they used one of the broken tiles I had lying around to replace another broken tile. I also noticed that there were 2 more broken tiles. The solar panels were put back but are not level. It doesn't affect productivity but that's not how it looked before they were taken off. And also the critter guard looks terrible as well. When we first got solar, they hired a company to install it and it looked great but now I think they are trying to install it themselves. I messaged Guillermo regarding these issues but have not heard anything other than that the critter guard clips are on backorder. The last I heard anything was on Aug 20th and as I write this review it's Sept 21st. At this point, I'm at a loss for words, I lost my trust and faith in Sunlux. They did take responsibility for the roof penetration leak although still felt very reluctant. Guillermo even came out to see the roofers fix the leak and still questioned how it could leak and when he left still said he needed to look at some pictures first. Sunlux did eventually take responsibility but the ordeal caused a lot of stress and anxiety. They did cut the check for the amount we had to pay our roofer but the fact that they're not addressing my other issues is why I'm writing up this follow-up review. At this point, I probably rather not have them on my roof possibly breaking more tiles. I just hope that there aren't any broken tiles under the panels because I wasn't able to watch them put the panels back. But I'm guessing there is because I found some other broken tiles around the solar panels that they haven't said they will fix either. It's concerning that my concerns and issues were not addressed a whole 2 months after reinstallation and there was that rare tropical storm that happened about a month ago. read more

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Guillermo was awesome and very helpful taking the time to explain a billing issue I had with SCE.

Michael gave a very convincing presentation and I was impressed that the government agency consumer affairs protection was recommending this company that was very impressive and I just thought it was a goodbye so I'm going to go with Sun locks Sun Lux not locks read more

Service, quality, and the pricing was on point. Project was completed from start to finish in about 2 months. That's with inspections. I would highly recommend Sunlux. Service was friendly and easily manageable with my timetables. Your techs were always super friendly. Thank Sunlux!! read more

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I contacted SunLux and one of the other major solar companies. Both companies offered nearly the same major brand package for the panels, converters and battery. I wanted to purchase the system instead of a lease-back or similar package. The other company could not pivot away from their standard offer. SunLux quickly responded with an excellent top-rated system from several top suppliers. As an engineer, I had a lot of questions. They answered all of the questions and gave me numerous options on the number of panels, etc. I ended up going with their initial recommended number of panels & system. They recommended replacing the roof and offered a competitive price and product. I had a couple of independent quotes and SunLux was very competitive. They put together the package required for my HOA and all of the permits. Each of the groups; roofers, electricians, solar installers were great to work with on scheduling and access. Erika Garcia was my Project Manager and made sure that everything flowed quickly and smoothly. Joey was the point man for all of the permit inspections and handling the programming & testing of the system. Such a great team to work with on the project. My solar system has been running for several months now and I could not be happier with the roof, the solar system and my interaction with the SunLux Team. If you want a great solar system from a great company, go with SunLux. I recommend them to my friends, family and neighbors. read more

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SunLux did this beautiful ground mount for me that other companies wouldn't touch. It came out beautiful and works amazing. I appreciate the communication and finished product and now I'm saving money. read more

SunLux - Solar Installation Near Me - Corona, California

I am updating my previous review. Our inverter went out suddenly and thanks to Mike and Guillermo our system was updated without hesitation. Our unit is working perfectly. I appreciate their attention to my issue. read more

Biggest disappointment and damage that I ever seen! I'd like to say this is the most honest review that I ever wrote, please please make sure to read through before you make your decision, unless you have money to waste. They installed fully paid solar panels 3 years ago to our roof and our Roof started to leak from ceiling just under the solar panels. I called them to come and check it out. It took 2-3 months to someone to come and check. Their own technician told me that roof underlayment is entirely dry, more than 25 years old and it's cracking around solar panel brackets, and he said that he tried to put roof leak sealant around them but he wasn't optimistic since he thought all the bracket are in the same state. Then I asked him why did you even install the solar panels on the old roof without warning us at the first place! No answer, he told me to talk to company about it. I texted and emailed them many many times (more than 20 times at least) to get an answer for my question, they kept ignoring me, and never replied to my repair request. I also requested from few local Roof companies to take a look at our roof and they all said the same thing, they shouldn't have installed the solar system without replacing underlayment, period. I'm also attaching some photos to show you to damage. At the end, I ended up contracting with roof company that they will remove all the panels and re-build the roof. We're talking about $30,000. (roof repair) + we'll see what is being also damaged once the solar panels are removed + interior damage (significant amount of drywalls needs to be removed including some kitchen cabinets). TL:DR; if you want to save some money, you either not install any solar panels or go and find a company reputable and stays their warranty. Quick Note: The wall water damage that you see coming from solar panels area, there are ceiling lights in the kitchen located just under the solar panels, when it rains water starts dripping from the lights first, then moves down to the walls since the angle of the roof and rafters guiding the water to come down to the side walls. read more

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We've had Sunlux panels for several years now. It is so difficult to get help from them with problem panels. A whole month will go by without updates or responses from their support team, despite multiple followup emails throughout the month, asking for an update. We have two inverters (out of the 9 we have at our site - an HOA condo complex) that we discovered haven't generated ANY electricity since **2021**. That is 3 years. They clearly have not been monitoring. Now that I've brought it to their attention, it's been over a month since I've heard from them, and still haven't heard back with any status on when I can expect to have this fixed. The last update I received wasn't given until I called their office and complained to someone else (not the tech I'd been working with). Meanwhile, I have home owners asking me and the rest of our HOA board why we're spending so much on electricity when we are already paying for solar to lower those costs. Install experience was probably great (done before my time) but getting them to reimburse for lost electricity or even just prevent us from losing too much electricity in a year with proactive monitoring, let alone giving us updates on open tickets is a nightmare. I would think twice before signing a contract with this company. If you have issues with your equipment at some point down the road, you may very well end up wanting to rip your hair out working with Sunlux. read more

To be fair, the first half of the process was great. During the sales portion, loan process, and initial scheduling, everything went smoothly. Everything fell apart once the install started. Keep in mind, it's super unlike me to make a negative review like this, (especially one this detailed) but I was beyond disappointed with Sunlux. I feel like a curmudgeon writing this, but I assure you I'm n During the meter replacement, the worker installing the new meter told me there was obsolete wiring near the meter and asked if I wanted it reinstalled even though it was inactive. Turns out, that wiring was my internet connection. When I approached the project manager for some resolution, he told me I approved it and I was on my own to fix it. Awesome. Technically, he's right but I had no clue what the installer was pulling out! I repaired it myself, but just temporarily so I have internet. Second, the power was off from 8:30AM until almost 10PM. I was told several times that they were working on it, but finally ended up calling Edison to schedule my own appointment. When I spoke with Edison, they had no record of any work order being placed to have the power turned back on at my address. I'm not sure the power would have made it back on that night at all if I hadn't made my own appointment. The crew left trash in my garage, trash on the front lawn, trash on the driveway, and a few of my neighbors complained about all the trash Sunlux left that blew over onto their yards. There were cut cable pieces, wires, screws, and pieces of cardboard everywhere, not to mention the drywall they left all over the ground. Two of my neighbors also complained about the extremely loud foul language that the workers on the roof were using throughout the day. I can testify to that because I heard it too. I'm no prude when it comes to language, but I have two small kids at home and it was embarrassing exposing the other kids and families on my block to that behavior. The wiring looks sloppy, most specifically the ground wires which the company ran to my natural gas line and cold water line. These ground wires were just hanging around my garage; it amazed me how little the installer cared about how these huge grounds were run! Someone showed up today from Sunlux (unannounced) so I asked him to fix the ground wires and he routed them to make things slightly more organized. Three times over the past few weeks someone has shown up from Sunlux unannounced. They seemed surprised that nobody had contacted me for an appointment. I was surprised each time too... I have no clue who is coming, when someone is coming, or when I should expect certain aspects of the job to be completed. I have to be the one to reach out to my project manager just to figure out what's going on. You definitely get the feeling that once you sign the papers, they couldn't care less about what happens because they already have your money. Overall, if I could do it again, I'd 100% go with a different company. I'm sure they have good crews that do solid work, but I wasn't lucky enough to get one. Do your homework and choose another company! read more

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(Updated to 5-Star 12-13-22. - True to his word Mike did make contact. Issues have been resolved and explained much better now. Happy Customer here.) read more

SunLux - Solar Installation Near Me - Corona, California

We had a Sunlux solar system fitted in 2021, it has been awesome. we are now going to add a back up battery to finally cut the cord from SCE. Michael the rep, answered all my questions and gave me all the information I needed. He did not try to up sell me and listened to all my concerns and answered them honestly. I have recommended Sunlux to my colleagues and if they have any sense they will invest in a Sunlux system, they are great value. read more

Top of the line product. Ask for Adam to start your project... He followed up through out the project.

I just had SunLux do my solar and had a very positive experience from our Project Manager, Alex van der Colff, Adam Cunningham and Mike Valencia. Alex kept me in the loop throughout the entire process and communicated any delays and timelines to me via text and phone call. The install of the panels were clean and I even had my electric panel upgraded (which were all done within a day). I would definitely recommend them to anyone looking for solar. The experience exceeded my expectations. read more

Had some problems with my battery any I emailed and called with no support. Not sure if the company is out of business.

We purchased solar panels from Sunlux in 2018 and 2 years later the inverter had to be replaced. We just received a bill from SCE this month for $4300 and found out that the inverter was not producing electricity since early February. We were told that the system would be monitored by solar edge and were never notified by Sunlux or Solar's Edge that the system was not producing. I called and was sent an email 3 days later saying to reset the system. That didn't work, so they told me to contact the installer. The installer was someone from Sunlux. Still trying to get to figure this out. Now we are stuck with paying a solar payment, a $4300 bill, and the cost to fix the system ourselves? DO NOT USE SUNLUX. Read other comments. Legal action has to be our next step. read more

I had a Sunlux system installed 2 years ago. During the initial design phase I asked for a system that produced 120% of the needs for my 3k sq ft home because I live in the desert and was planning a renovation for more sq footage. Gary Lupo and Mike Valencia were the designer and sales lead who recommended a 13kw system and assured me it was more than enough. Well from day 1 it was not. The 1st year in the house I had a $5k true up from SCE! I repeatedly called Sunlux, Gary and Mike and was told I needed to give it the full year because the system would make up for the overruns in the summer and it most certainly did not. I have gone back and forth with Gary, Mike and their support team for the past year asking that they honor the platinum service guarantee since the system is not producing what I asked. I was told the system is producing 13kw and that's what it was designed for regardless of what I wanted. At this point Sunlux customer support turned it back over to Mike Valencia who has not responded to any emails or phone calls. I have replaced doors, added a whole house fan, more insulation all to try to make the system work and will still have a $3k true up this year. My only choice now is to add more panels myself since sunlux has no intent to honor their guarantee which will cost me significantly more than 2 years ago. Do yourself a favor and go elsewhere. Sunlux is big on promises but terrible on delivery and execution of those promises. If you decide to use this company anyway, stay away from Gary Lupo and Mike Valencia, they are frauds. read more

I hired sunlux solar panels and allguard roofing for my roof. They are professional and good work. We pulled the permit and pass inspection and now I have solar produce enough so I can turn on AC all day without pay too much of electric bill. I think sunlux solar produce more than other solar company . Allguard roof is also good work too . Workers are professional and courteous . My experience with this company is good and I recommend this both company . read more

After three years Sunlux roof leaking they had a different company come put in a new roof just last week I got served for the price of the roof Sunlux claim to pay it but now I'm getting sued they still haven't finished paying for the re-painting of my outside and my kitchen do not recommend them you'll have nothing but problems read more

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SunLux was appointed to me to complete the larger than normal project for my home. They installed 48 panels, both batteries, hub and most of the electrical due to the actual company that I went through is apparently going through "restructuring". Short back story: (shortest way I can put it without boring you with details and stress).... I was really excited to get solar for my home. I had the electric panel upgraded and an installation date shortly afterwards. Everything was moving along smoothly. Unfortunate I was already being told that there would be multiple installation dates due to a back order of parts. I was still ok with it because I was so excited. Then bang. The company I am using is having issues and the installation date was put on hold. My excitement for solar went to poo. So, I called and called to get some answers. However, all I was told was that someone would be following up to be the new point of contact for my project. Here enters SunLux. Their PM did warn me that it would take some time to get all the inspections, pictures, and documents from the company to proceed. I can only imagine the load info they had to gather and sift through to get a handle on this. Present Day: From start to finish SunLux took this project on and didn't skip a beat. When I say didn't miss a beat, I mean all timelines were met or exceeded. There weren't any delays of material. They covered, painted, labeled, and cleaned up. Which is a tough thing for many companies these days. The simple things get overlooked, but they did it. I was given a wonderful walk through of the system and all my questions were answered. I know the panels are not in operation yet, but my excitement for getting solar is back because of SunLux. Even the city inspector complimented the system and the knowledgeable walk through for approval. I should have picked SunLux from the start. read more

After much back and forth Sunlux still refuses to answer a basic question. Why after I told them that my solar was down did it take well over two months to come and fix it. I am a confirmed customer and it did in fact take them well over 2 months to care enough to come fix it. My solar is back up and running but again, after install they simply no longer care. Id give them a 5 star review at install but all solar has issues and if they are unwilling to come and fix things then its a 1 star review. Sunlux in the comment below- "I know you keep insisting we wouldn't go out for 2 months, but that required you to purchase the upgrade before we could schedule it." This is proof that an upgrade was needed! Per multiple phone calls and emails this meter was not needed. Why was my solar down? Nothing to do with this meter that was not mandatory is what they keep saying, yet in the words above it says "required before we could schedule". Funny how a non mandatory meter had to be purchased before they would fix my solar being down. read more

I highly recommend Sunlux! They are honest, responsive, and very customer focused. Couldn't ask for a better company to work with. If you appreciate a company who honors their commitments without any hassle this is the company to hire. No third party installers. Employees are knowledgeable, polite, and will exceed your expectations. You can count on Sunlux to make things right read more

SunLux - Teslas solar panels - Solar Installation Near Me - Corona, California

One star is too many ..... They are absolutely unprofessional . They gave me a bid and a timeline and it took 4 month to find out through the city expediter that SunLux design is faulty and it does not meet city standard , where we had provided them the exact requirements. Now after wasting so much of our time , they demand extra $5000 money for redesigning which requires more panel or stronger panel .. I ended up shopping the same with LA Solar whom are very professional and fast and demanded sunlux to refund my deposit and they did not . We took them to small claim court and they lost and up to day they are not paying whats owed to me so I am taking further action. Do your selves a favor and stay away from these guys read more

I got an unexpected call from Sunlux (Mike) this morning who made me whole again. Mike provided me with his number in case I had an other issues and really listened to me. A company that cares about their customers to make things right deserves 5 stars!!!! read more

After meeting with representatives from several different solar companies, I finally decided on SunLux. The customer service and communication was unmatched, they were quick to respond to all of my inquiries, and they delivered on all their promises. Even after the system was installed they continued to be helpful and responsive to any questions I had. Highly recommend. read more

After a couple of years of contemplating solar and receiving a number of quotes, we decided to go with SunLux for our solar system. They were not the very cheapest (but close), but I felt that Tracy Woodburn, our sales consultant, really listened to our needs and not only was confident in SunLux's ability to deliver, but communicated this without a lot of heavy pressure like another large company did (via a large membership store). I also liked that much of the initial discussion and evaluation was done over the phone and email after Tracy viewed our home on GoogleEarth. None of the other companies were willing to do as much without meeting with us in our home where the heavy sales pressure was started. We initially spoke about 20 panels, but the original design only had 19. I contacted Tracy who immediately took it back to the design team, and very quickly we had a plan with 20 panels. I appreciated that Tracy hadn't over-promised and also that he stood by his word and made sure we got what we had asked for. Everybody who came to our house for the installation was professional, polite, and highly skilled. The work that was done looks beautiful. We ended up needing a new electric panel and we were not charged any additional fee. The city then said the panel needed to be moved, and SunLux quickly sent out a team to do this. Again, no additional fee, no grumbling, and beautiful work. We had a change in Project Managers partway through the job, and Tracy Woodburn remained a point of contact throughout so that whenever I had a question or concern, he made sure that I got the answer. At the very end of the project there was some miscommunication about a 220 outlet that we wanted installed. It is entirely possible that the misunderstanding was on my end, and not on the end of the company, but SunLux honored my understanding of the agreement and completed that installation. We've only had one full month of operation, but the system overproduced for that one month, which is easy to track with the software and website they signed me up with. Would I recommend SunLux? Absolutely! I'm not sure if the other sales staff remain as involved as Tracy did, but I would recommend that you ask for him, as he really made the process much smoother from start to finish! read more

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I don't have the patience to wait anymore especially when they don't have common decency of replying. They were prompt when getting your business, but makes you wait when something needs to be repaired. We installed level 2 chargers from the start but never used it since we didn't have a EV at the time. Now that we got a EV and found out the charger doesn't work. Contacted service and they told me to "register my ev cable?" Is that even a valid question? Does any EV need to register their cable in order to use it to charge? We followed their instructions to test our friends' cable and still doesn't work at our house and used our cable at their house and it works. First you have to wait 3-5 days for someone to be assigned to your case. Then the support only replies by email at best in 4 hours or 24 hours or right now more than 24 hours. If this is how I treat my customers, I'd lost all of them by now. To be fair, there are other staffs during the sales and installation that were great. But with this experience, there's no way I will recommend them to any of my friends. I hope someone in the high position of the company sees this. This really would hurt your company in the long run. I'm just a nobody and wouldn't cost much damage by my complain, but I'm sure I'm not the only one. I actually liked your company before. Please don't let it change. read more

I have had solar panels that were installed by Sunlux for the last 4 years. I need to get my roof redone due to water leaks. I have been trying to get an estimate from Sunlux for the last few weeks to remove and then reinstall the panels, but communication is lacking. Someone did get back to me after a few days with a question about which panels I need to have moved. I got back to them then nothing from them for the last 10 days. If it was something minor I wouldn't care so much but I need to get this done before it rains again. read more

I have a property in Mission Viejo and have a complicated 30 year clay tile roof. We contacted Sunlux, Sunpower, Sunrun and Tesla for solar panel quotes and Tesla for solar roof. Tesla took a couple of weeks to tell me that they will not install panels on clay tiles, designed an 11.4kw solar roof but placed 2.7 kw of active tiles on the north facing panes. I asked for a redesign 2 weeks ago and am still waiting. I don't think they can do it to be honest. As far as solar panel quotes, Sunlux came out as the least expensive, the best system, the best warranty and will take care of replacing the underlayment for a very reasonable price so I don't have to call a separate roofer. Michael agreed to an upgrade from 2 layers of 30# felt to 2 layers of synthetic SBS-modified asphalt underlayment for the same price. Their system is based on state of the art high efficiency panels from LG with built-in microinverters so the 25 year manufacturer warranty includes the inverters (the most likely hardware to fail and only has a 10 year warranty from all the other installers). Unlike all the other installers, Sunlux offers a production guarantee of so many kwh/yr so they have a vested interest in monitoring the system output to watch for any failures or unexpected decrease in production. They also allow the customer to monitor system production down to the panel level so if any panel were to fail the installer and/or manufacturer warranty can be exercised. This is not possible with any system using string inverters such as Tesla. Their roof leak warranty is 15 years instead of the industry standard 10 years. It's comforting to know although with 2 layers of SBS-modified asphalt underlayment I am not too worried. Their customer service seems to be top notch from reading all the reviews on Yelp and Consumer Affairs. Their prices are very competitive. If you decide on Powerwall storage they will go the extra mile to apply for the SGIP program and get the state rebate for you. Highly recommended! read more

We are producing clean energy! When we decided to go solar, our most important decision was to go with a company that would stand behind their work, the products they installed, and provide unparalleled customer service. After researching many companies we decided to go with Sunlux, and we are glad we did. We believe the true test of a company shows up when "hurdles" are thrown at them... Demands from solar panel manufacturers onto solar companies making solar panel sourcing difficult, to working with "demanding" city permitting and building & safety departments, and of course the whole Covid-19 issue that everyone has had to deal with. Through it all, Sulux had our back. I can't speak for the city you live in, but I would say by far, working though our city's permitting and building & safety departments were the most challenging aspect of our project. Our city has the most nit-picky reviewers, which at times I believe that their goal is to reject, reject, and then reject again, solar plans, all while our contractor (Sunlux) is doing their best to provide corrections, updates, and information requested by our city's permitting departments. Sunlux hung in there, and got our system approved (which was no small feat!) Once approved, it took about two months to get an installation date (the whole industry is currently being "pounded" with everyone trying to go solar to take advantage of the tax credit). Once we got our installation date, our system was installed in two days, then it was city inspected and passed 22 days later, then it was commissioned the following day, and we have been producing clean energy ever since! From the system design and options selection process (thank you Jerry Hong) through coordination and oversite of our project (thank you Berlyn Yamas), Sunlux as a company kept us informed, responded to our city's numerous requests for design details and specifications, and kept us on track even through these "Covid times". All personnel that we contacted were safety conscious, respectful of our home and property, and most of all considerate. We would not hesitate to recommend Sulux to anyone considering a solar system, they are truly a standup company! read more

SunLux - South facing - Solar Installation Near Me - Corona, California

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Great experience. The solar consultant I spoke with, Fernando Cano, was extremely knowledgeable. Fernando helped lay out a couple of possible custom tailored solar plans for my home which included details about overall cost, expected kilowatt hours accumulated by the panels, my own power needs, etc. It was informative and all of my questions/concerns were answered. I can't say that about the other companies I spoke with. If you're going to go solar go with Sunlux. read more

It took a year, but we are getting the correct inverter. I would have had no problem with the inverter that was installed, except the graph showed what appeared to be an early cut-off in power production. After speaking to a number of people a number of times, they finally agreed to do an analysis. Never told me the outcome, but said they would put in the originally promised inverter to "keep me happy." Yet they had previously told me that the smaller inverter would be better for our system. So will my system now be less efficient? Or should I assume the analysis confirmed my suspicions? Mistakes are completely acceptable; pretending they didn't happen is a bit annoying. read more

Sunlux was great from start of our project, estimates and projections through installation. I would recommend getting more panels if you have the option, when we built our system out, we added extra panels and it makes a huge difference. Especially with rising energy costs. We love our solar panels, this home improvement not only saves us thousands os dollars a year, but it also helps us to do our part to conserve as much as possible. Also, when we installed our panels, Sunlux replaced our roof for a fraction of the normal roofing costs, and we received rebates back from both upgrades. I highly recommend going solar and Sunlux Solar Company. Eddie Martinez Costa Mesa read more

I hate to do this, but I have no other alternative. I purchased a solar system from Sunlux in November of 2018. Worked good for a while, then the system started to fail. Panels did not produce, they fixed that problem, then the bottom fell out. I have been without production for over 3 months. They refuse to live up to their commitment of repairs. Granted, I live out of the area they service, but if living out of the area of service is a problem, why did they accept to take the job in the first place. Until they live up to their promise to repair, I'm going to keep posting bad reviews. My recommendation is stay away from SunLux. Find another solar company read more

Berlyn Yamas was so helpful! The team walked my husband and I through the entire process I would definitely recommend this company for anyone who is interested! read more

SunLux themselves were good, my sales guy was great. I thought their prices were good, but I found lower price elsewhere with the same type of warranties and products. The 2 star is because of whom they chose as their financing company, Sunlight Financial. Sunlight did not approve me and would not explain why, the explanations they provided did not make sense, I am a loan officer and I questioned them on the technicalities and they just flat out lied and ignored me. I filed a BBB complaint against them because it just seemed like more to it that what I was told. Ultimately it worked out in my favor, found a much better price and got approved for financing with another company. SunLux should expand their financiers vs sticking with one that has no customer service read more

At first, I felt choosing Sunlux to be my solar provider was one of my best decisions my for my house. I saved money on my energy bill and got a great tax rebate. However, over the last two years, I'm starting to regret my decision starting with the Solar Edge inverter modem issue.(Google it!) Sunlux and Solar Edge refused to change out the modem without paying $500 or informing the customer of a WiFi bypass in the inverter. MONEY GRAB! Then, unbenost to me, the inverter malfunction (an expert told me Solar Edge Inverters have a left expentency of two to the years) for close to a year leaving me with a $2K edison bill that Sunlux refuses to address with me after I EMAILED them the bills. Not even a reply back from the owner Guillermo with a reply "Thank you for information. I will review it and get back to you shortly." Oh and here is the best part....Solar Edge (stock recently down graded by Barklays) sends out a new replacement inverter with a 3G Modem inside! Fortunately, l figured out how to install the WiFi connection with $25 wireless router extender from Target! HELLO! 3G is no longer in service by the cell carriers. I guess they had to get rid of their old stock some way. What a joke! Now I have another water leak under my solar panel system and they want me to EMAIL pictures! Talk about COLD customer service.....pick up the phone and call the customer guys. Bottomline, when shopping to purchase a solar system please consider service and reliable components / materials are used. read more

I have SunLux install my system about half a year ago. Initially, it took us some time to get going due to the city's delays, no fault to SunLux. After we got started, there was an issue with a fuse and they came back to fix it. The sales team was nice and did not pressure us at all. They gave us a fair price, and provided us with great service. After about 6 months, we had some issues with an older existing meter. This was for our old solar system. Sunlux came out and helped us diagnose and fix the problem. Their tech team was professional, prompt, and efficient. We have been saving a lot of money on our electrical bill, and we've been quite happy with their system and extremely appreciative of their service. read more