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    Sunglass Hut

    3.6 (7 reviews)
    Closed 10:00 am - 9:00 pm

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    Sunglass Company

    Sunglass Company

    1.0(1 review)
    0.0 mi

    I placed an order on Dec. 4th. When placing the order it said that I could pick up next day in…read moreTowson. The minute I hit place order it said my item wouldn't be dispatched to Towson for 11-14 days. I immediately called to cancel the order because that did not work for me. The glasses were a gift for my son's birthday. When calling to cancel I was told I was unable to cancel the order and that I had to wait for the store to receive them and do a refund. I still went in store and purchased another pair so that my son would have them for his birthday. On Dec. 16th I received an email that the glasses had arrived in store. I went to the store on Dec. 17th to return them and the store associate said that she could not do the return. I was in the store for over an hour. She called customer care and they stated that they had to send a return label to the store and the store had to return them for me to get my refund. The store told me I would receive an email by the time I left the store. I never received an email. I called customer care this morning and they told me they have no tracking that the glasses were picked up from the store or that they are in transit and I have to wait or go back to the store. I escalated the call and asked to speak to a supervisor, to explain what was going on. The supervisor name was Taryn. Apparently she was working from home and all you could hear was kids running around and screaming in the background and once I let her know this she hung up and ended the call. I still don't have the item or my money. I will never ever in life purchase anything from Rayban again‼

    Katzen Eye Group

    Katzen Eye Group

    2.4(181 reviews)
    1.2 mi
    $$

    I've been coming here for my eye exams for about 6 years now. I've always had pleasant experiences…read morebooking the appointment, receiving reminders, checking in, and the actual visits. Because of my sensitive eyes, I opt for the retina photograph instead of getting my eyes dilated - just let the front desk know upon check-in and the tech that takes you back. It's an out-of-pocket cost, but worth it. The techs take you to a different room to have your eye pressure checked and retina photos. Once in the exam room, it's usually a quick (& thorough) visit with the optometrist. I see Dr. Baziz - he's always patient and ensures I have a good understanding of what he sees/looks for. The front desk, techs and Dr. Baziz are all kind and knowledgeable individuals which is why I can't recommend them enough to my family/friends in the area. Though I've moved away from the area, I am happy to make the commute to this practice because I am confident that I am always taken care.

    I have been a patient here for over a decade. I am not sure what is going on with them but the…read moreservice I have received over the past 8 months has been TERRIBLE. I have an eye condition which makes hard contacts medically necessary. I have had this for over 10 years and have never had issues. I love Dr. Williams and his team. But this time around I was told that my insurance would not cover the fitting and that I would need to pay out of pocket ($600 bucks) which I did. When I went in they treated me like I had never been there before, made me fill out paperwork I had already filled out, charged me for the OOP charge after explaining to me like I was a 5 year old that I would need to pay (which I did). I met with their optical department director after the visit and was given reassurances that they were working on things. I communicated with my health insurance company and they said it was a mistake that I was charged (year, like no crap it was a mistake). I tried to call Katzen multiple times and have left voice mails, heard nothing back. Sent an email through their portal - again, nada. So along with them treating me like I was 5 ,charging me when they shouldn't have, I have now been waiting to hear when my contacts will be ready for 2 full weeks with not a word. Their service has dropped through the floor. If I wasn't so trusting of Dr. Williams (Again, I have seen him for over 10 years) I would leave them. DO BETTER.

    Photos
    Katzen Eye Group - Exam room

    Exam room

    Katzen Eye Group - Don't sit on the sink

    Don't sit on the sink

    Katzen Eye Group - Readers; the clear frames in the back is similar to the ones I wanted/ordered

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    Readers; the clear frames in the back is similar to the ones I wanted/ordered

    Sunglass Hut - sunglasses - Updated May 2026

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