Great service. Everyone was very accommodating for both my daughter and I. I was a little hesitant…read moreabout seeing a virtual dr., but I liked both Dr's we saw. We received a very thorough exam.

I only go to this MyEyeDr because it's close to home and because I like Dr. Montemurro (she is…read more*awesome*), and usually I like those who support her on the medical side of that business. The front staff and sales people, though, are a real trial to deal with. They range between mediocre to tiresome to totally incompetent. Just trying to make an appointment is ridiculous since they don't seem to know what time any particular optometrist is available. They'll tell you a date/time, the you'll accept, then they say, "oh, you want contacts, you can't go then", or, worse, they make an appointment then when the day arrives, they call because they have to reschedule. The latter can be understandable if the care provider makes a last-minute change, but, frankly, I'm going with the "totally incompetent" on the staff's part. The last ridiculous thing was when they called to reschedule, they mentioned that the "doctor" who I was going to see "IN DR. MONTEMURRO'S PLACE" wasn't in during my appointment time. Huh? When did they unilaterally decide to have me be seen by a different optometrist? Per above: seeing Dr. Montemurro is one of the only two things that keeps me coming to this circus of an optometry clinic (and I'm the clown who keeps showing up). My wife has been seen here a couple of times as well and without fail her experience is poor; again, *not* due to Dr. Montemurro but rather due to the insensitive, incompetent front staff. As much as I hate to, I guess it's time to see what other optometry options I have within my insurance because this place is ridiculous. Such a shame: Dr. Montemurro is probably the best optometrist I've had in my life (I'm 59 and have been wearing vision correction since I was in 5th grade).

My kind of place. Efficient, fast and reasonable. I have gone to other place and I'm thrilled with…read moremy experience

Professional vision located in Bel Air town center gives excellent care! The front desk,…read moretechnician, Dr Kessler and Dr Steve are all very friendly kind and knowledgeable. Highly recommend them!!

I've been bringing my children here for quite some time now and I've been happy with the service,…read morequality of exams and professionals and the overall experience. We've always been treated with respect and concern and the staff is always courteous, patient, and willing to answer all my questions.

Went in, 3 employees were working, waited 7 minutes, not a single person said hello, I'll be with…read moreyou soon, not a single acknowledgment of my presence. No seats to wait in so I left, went to professional vision just down the road and we were greeted upon entry even though they were equally busy and they were very helpful once we were waited on. I highly recommend Professional Vision not vision works.

I have been coming to this office since it opened (and before that to Dr. Getz's father's office)…read more My wife and I have always been happy there until Dr. Getz retired. The office staff is now unprofessional and extremely rude. My wife tried to make an appoint with the office and, because we do not have insurance, was put on hold for so long that she finally gave up and made an appoint with a different eyecare office. For all the years we both were patients, we paid for our exams and glasses at the time of the fitting, but I guess that was not even considered. I decided to try the office again in July, and paid for my exam and glasses at that time. At the end of January, we received a $25.00 bill with a threat of a $30.00 late payment in 10 days. We had no idea this additional money was owed and asked why a call couldn't have been made instead of the nasty notes. The reply from Ashley was, "We can't call everyone who owes us money!" The bill was paid, and they have lost two long-time patients.

I have been to this office on two separate occasions with issues with my eyes non related with…read moreneeding glasses. The first time was for a blocked passage on my eyelid that popped up suddenly that I couldn't seem to remedy and the second just a few days ago turns out I had a a scratch on my eye. Both times they managed to fit me in the same day I called and had pointed me in the right direction for the healing process. I can not thank them enough. I also self pay and do not carry insurance plan for this and was not price gouged. Very thankful for all they have done for me and will be a returning customer!

My son was away at Boy Scout camp and lost his glasses in the bay. I called the Hour Eyes in Bel…read moreAir (the closest to them) and asked if they could get my son's Rx and frame style from the store in Gaithersburg. Cordelia was EXTREMELY HELPFUL! She took care of everything and let us know that they would be ready by 2pm the next day. My son is working on a variety of merit badges and skills activities that he would not otherwide have been able to complete. Thanks Cordelia!

Best customer service ever, thanks to Mary. She spent as much time as I needed spinning the rack,…read morehelping me try on frames, and giving me the honest feedback I was asking for. I'm terrible at making decisions, but she was patient, supportive, and genuinely invested in helping me find what worked. She even checked my insurance and walked me through options for both glasses and contacts that made the most sense for my needs. Honestly, I would have walked out empty‑handed again if it weren't for her. Instead, I'm actually excited to receive my new glasses and contacts so I can finally see clearly. The exam itself was quick, easy, and thorough. The clinician was friendly, explained everything clearly, and never made me feel rushed. He went over all my options for glasses and contacts and broke down the pros and cons in a way that made sense. Overall, an excellent experience from start to finish.

I had the most wonderful experience at Levin Eyecare. Every single person there made us feel…read morewelcome and comfortable. Dr. DeRose was absolutely amazing. He's extremely knowledgeable and explains everything in a way that is easy to understand. He's warm and personable, kind and respectful, and really takes the time to get to know his patients. He asked a lot of questions and gave a very thorough examination. All of the other staff were just as helpful and friendly. I will definitely come back for my follow up in one year and recommend this place to others!

Omg I finally found a great Eye Dr. - no wait - appt receive on the same day - very modern - Dr is…read moresoooo spot on - staff is very helpful

We followed the greatest eye doctor in the world, Dr Melissa Connolly, from Pearle to here. We…read morewould follow her anywhere because she is the most caring and competent medical provider we have ever known. Her exams are thorough and done just right, so when your glasses come along, they are perfect for you. The store has a large variety of frames in every style - even bigger frames for us big tall folks. The staff - Amanda is the greatest too, at fitting, at getting just what you need, and caring. They really make you feel special at EyeFit and I recommend them without any question at all! PS Their prices beat the big chains and they make you feel as if YOU are the only customer they have.

0 stars if I could…read more My glasses have had a manufacturer's defect since month 1, which this corporation offers a 1 year warranty for all glasses sold, and they refuse to honor it. Andrew the store manager was adamant that the issue i have of my rayban prescription glasses ear tip failling out is not covered. He insists I must use my accidental protection plan for this coverage, which I paid extra for to be used in the event of my glasses being broken, lens scratched, etc. Calls to corporate customer support were not helpful, I have yet to be provided the district managers phone number for escalation in resolving this issue.

I had a bad experience with the staff on multiple occasions, mainly due to incompetence. I left my…read moreappt with an expired rx. I had to come back 2 more times in order to get it resolved. They were a terrible company to deal with.

The staff is very friendly and always trying to get a smile out of me! I know 2 staff members and…read moreit's been a while since I have been in touch with them. I would have given a 5 star review if I didn't have to wait as long as I did, longer than normal.

Went to Dr. W as I had suddenly started seeing a black fuzzy spot in my left eye. He would not…read moregive me a diagnosis stating that since I was a new patient "he didn't have a baseline" to compare it to. Had to wait for my 2nd appt. I went back 4 weeks later to finally be told it was a simple "floater" and that even teenagers get them. So glad I had to worry an extra 4 weeks! My 2nd appt. was not covered by my insurance as it was considered "not health related". I asked why they didn't tell me this if they knew what my insurance was and knew I was going to return for a 2nd appt.? If you want to save $$.....take your Rx to Walmart .....more to choose from and my cost went from $425 (Dr. W) to $50 (Walmart). Of course don't tell them what other eyeglass company you are using as he will come right out and give you his opinion as he did with me.