They where so nice doc was amazing will be coming back Staff was amazing So happy I found themread more

Horrible experience. Spent a great deal of money on 2 frames and 1 was defective. Had a hard time…read moregetting it taken care which it is still not taken care of as they have to send it out to vendor which means I need to buy another pair of glasses for this to be done. I asked for some information about my prescription so I could buy an inexpensive pair and they refused to give it to me until I had a discussion with the owner. Won't know how this finally works out until I buy another pair of glasses so they can send the defective pair back.

Dr. Cho and her staff are so knowledgeable, courteous, professional and kind. I simply love coming…read moreto get my annual exam and all of the follow-up visits to pick up frames and contact lenses. There have been times when they have actually redone a prescription to make sure that it was exactly to my liking. I have a pretty complicated prescription and Dr. Cho always takes time to explain my options. And, while she gives her best professional recommendation, it is always up to me to decide what kind of lens I want. The practice is clean and cozy and during the pandemic, they had all of the right safety and health protocols in place to make me feel comfortable to come in. I cannot say enough about how much I love this practice and hope to be a patient for many years to come. My only hope is that Dr. Cho gets more cat-eye style frames in to choose from!

Great to schedule with. Staff is super attentive. Beautiful office with plenty of seating and…read moregood parking. Saw Dr. Riggers. She is wonderful. Very generous with her time and answers. I love that they have Saturday hours and are so close to home. Highly recommend.

I was scheduled at 5 pm when arrived i was told my appointment was 430 however I have a text that…read moreshows 5 pm I was told it takes an hour and he said I am closing at 5 pm well I will never go there again plus I will never renew my bjs membership I hope he gets fired

I have had both good and bad experiences with Opticians and Optometrists The best experiences that…read moreI have had in Baltimore is at Bernard Shear Opticians. Their selection of frames is awesome. They have everything ranging from conservative to funky and edgy. The service is top shelf especially with Amanda Hellman. She is by far the best Optician I have ever had the pleasure to deal with. I took my girlfriend there and Amanda was terrific. Patient and engaged. Everywhere my girlfriend goes she gets compliments on her eyewear. Her prescription normally make her lenses look thick but not with Shear Opticians. I was browsing while there and ended up purchasing two frames which are both very kool! Melissa Shear is an excellent Optometrist so it is a one stop shop. I highly recommend! Make sure that you ask for Amanda!

My optician referred me to Quick Fix . This was my first…read moretime and I was able to meet the owner . He is nice guy from Houston, Texas and he owns 4 shops. They can fix your broken glasses and bring your fav pair back to life ! I paid $52 to fix my son's eye glasses that snapped at the metal part where the screw goes in. 30 min tops !

Great place! Quick service! Reasonable pricing! My favorite pair of glasses broke on accident. They…read moremade my glasses look like new within a few hours. I also brought another pair here to have them fixed as well. I will update this re and let you all know how that visit went. Sincerely, A very happy customer

Outstanding staff, not limited to Robin at reception, Parker who does initial exams and Carey…read morefinishing up after the appointment. Dr. Rennie makes her patients feel comfortable, addresses concerns, however trivial and provides knowledgeable service a patient can trust. With the Mt. Airy Eye Care team, I feel confident in my eye care.

Just went here for eye exam. Website said they take United Healthcare. Scheduled 3 weeks in…read moreadvance. Called ahead to set up appt and left message on answering machine with plan # and insurance info day before. I take off work & get there and they say they do not take insurance from United Healthcare. I am told they haven't in 5 YEARS. I pull out phone & show them where my plan is listed on website and am told that they called to change that (not sure if the website company she was referring to?) and that hasn't been changed. 5 YEARS and that is not fixed? She says she will talk to the office manager to have it fixed. Too bad for me and missing work I suppose. The woman was nice enough and I don't blame her but this is ridiculous. Hate posting negative reviews for anything let alone a local business - sorry guys, unacceptable

I came here to get my daughters first pair of glasses…read more They charged me ($450) for glasses that were only $80 at all other vendors i researched. I also learned they had a Groupon for $49 for the eye exam they charged me ($350). They refused to provide me a refund even though I called 10 minutes after leaving the appointment . I never received the 2 pairs of glasses I ordered. I decided to dispute the charge since I never received the glasses, they did respond to the dispute ensuring i was charged... yet I have never heard from them and till this day months later still don't have the glasses they charged me $1600 dollars for. DO NOT GO HERE, IF YOU DO MAKE SURE YOU USE A GROUPON, DONT DO YOUR OWN RESEARCH THEY WILL TAKE ADVANTAGE OF YOU.

They are patient, friendly,and will work with you during your eye care. My son broke his glasses…read moreand they responded quickly with the solution. I would definitely recommend their services.

Dr. Dorsam was amazing and genuinely the best optometrist I've seen. I came in with a complicated…read morevision situation, and she took the time to really understand my history, listen to my concerns, and work through the different options with me. She was extremely attentive, knowledgeable, thorough, and patient. I never felt rushed, and I left feeling confident that we had a plan tailored specifically to my needs. I also really appreciated her staff, who were incredibly patient and helpful as I learned to use a new contact lens. I highly recommend Dr. Dorsam and her team.

Loved working with Dr Dorsam and her staff. I had been searching for a replacement for my old eye…read moredoctor unsuccessfully for over a decade -- until I met Dr Dorsam. She is great with explaining things (if you are the kind of patient who wants to know the details !). And she took the time to understand the needs of my "middle-aged" eyes with a complicated prescription. I started with a pair of computer glasses, and intend to go back for a pair of driving glasses. From Susanna, who fitted my new glasses, to the young lady behind the reception desk, all were professional, welcoming, and helpful.

I had to schedule an eye exam to renew my Maryland driver's license. I scheduled my eye exam via…read moretheir online portal. I was phoned two days prior to my scheduled eye exam to confirm the appointment, and verification of my health insurance. Unfortunately, I do not have Vision insurance through my employer. I opted to have the Routine Fundus Photography for an additional thirty dollars. The Optometrist: Dr. Melissa Gidlund provides excellent customer service. She answered all of my questions. My Maryland Vision Certification was filled out without an issue. I look forward to seeing Dr. Gidlund again in the near future.

First time at this practice but I was very impressed. Staff were all very friendly and helpful,…read moredoctor was kind and knowledgeable, and the office took covid safety seriously.