Walmart vision center in aberdeen maryland is horrible. Here's the reasons I say this. I bought multiple pairs of glasses from them. I work in a rock quarry so I got the scratch resistant lenses and the kind that transition to sunglasses. I also made sure to also get the extended 100% coverage or insurance that they offer ....for a fee. Within a week they had started to fall apart and were so scratched that they were impossible to see thru. I believe this should have been covered under the manufactures warranty since it happend so soon but it wasnt. I took them into the store and they were very rude for starters. Then they were trying to get out of repairing and/or replacing them. After arguing with them they finally agreed to replace them. They went in the back and came out with a fresh pair. I tried them on and couldn't see anything. They said they weren't going to cover the lenses because they weren't damaged. "Ummm, excuse me." They weren't a little scratched. You literally couldn't see thru them at all. After arguing them again for another hour, they finally agreed to cover them as well. I had to wait about a week to get the new lenses. When I got them I left and the next day at work I realized they were NOT changing to sunglasses or scratch resistant. Wow so I just get the cheapest lenses. Awesome. Wow so they made me argue with them for hours to actually get them to let me use the insurance that I had paid for (Fun Fact: the insurance used to be free at Walmart not so long ago) They refused to replace them with the correct lenses.
Recently I decided to get glasses off of an app that sells the same glasses that walmart. Only difference is that if walmart charges $400 for them, the app probably only charges $48 or something like that. I had to ask Walmart for a copy of my vision prescription. They wouldn't text or email it to me or give it to me over the phone or on the Walmartapp. They made me travel back there to get it in person. They gave it to me and when I tried to enter the info on the app, it asked for another set of numbers (the PD numbers... the measurements between your pupils etc....) I called Walmart again. They were very rude and told me they wouldn't give it to me, I'd have to get whomever I am going to get glasses from to figure it out. Huh? I had paid to get all this information from Walmart at my exam but they're holding it hostage basically because I'm doing my business elsewhere. I'd recommend going anywhere but walmart. Me I'm going to try out this app. #thecustomersneverright #Zenni #walmartSUCKS read more