I have had both good and bad experiences with Opticians and Optometrists The best experiences that…read moreI have had in Baltimore is at Bernard Shear Opticians. Their selection of frames is awesome. They have everything ranging from conservative to funky and edgy. The service is top shelf especially with Amanda Hellman. She is by far the best Optician I have ever had the pleasure to deal with. I took my girlfriend there and Amanda was terrific. Patient and engaged. Everywhere my girlfriend goes she gets compliments on her eyewear. Her prescription normally make her lenses look thick but not with Shear Opticians. I was browsing while there and ended up purchasing two frames which are both very kool! Melissa Shear is an excellent Optometrist so it is a one stop shop. I highly recommend! Make sure that you ask for Amanda!

Bernard Shear have the sun glasses I was looking for, Maui Jim's. Melissa Shear did an excellent…read morejob of helping me selected the best pair of glasses and did a perfect fit.

It's a shame we'll never go back. Exorbitant prices aside, they do have a wonderful selection of…read morebeautiful frames and an amazing choice of different types of lenses. But after 20 years and thousands of dollars it was just time for a change.

I went in today to return some glasses and was told they don't accept returns because they are…read moregoverned by food and drug. Interesting as I have never heard of this before and was told I could exchange them if I didn't like them when they were purchased!! I guess since they are going out of business, the rules don't apply anymore!!

I have been going here for years and have never had a bad experience. I bring my two daughters for…read moretheir eye exams and everyone there is well trained, professional and pleasant. I have bought numerous eyeglasses and prescription sunglasses here and have always been happy with the choices and quality of their frames.

I can't say enough about this group. I've been going there for a number of years for both eye…read moreexams and glasses and the care and service has always been fantastic. This year I purchased new glasses and after a few months I just couldn't take it anymore, they were so uncomfortable, so I went in to ask if I purchased a new frame could they fit the lenses to the frame. Not only were they able to make new glasses for me but it was done at no cost! They really are the best. Thank you!

I just want to give a HUGE shoutout to Miss Renee, the owner of @affordableoptics…read more She personally called me to let me know my contacts were ready, and when I explained that I wouldn't get off work until after closing, she asked if I was completely out, which I was. She then asked where I worked and VOLUNTEERED to drop them off to me. When I tell you my heart is FULL . I no longer go to my previous eye doctor due to multiple less-than-favorable experiences, and for this Black woman to go above and beyond for me speaks volumes about her character and confirms that I made the right decision. And let me add... this was my FIRST visit to this place! Customer service, community, and care like this is EVERYTHING.

The ONLY place to go downtown. They have a new location in Owings Mills as well. Wonderful Ladies…read more Thank you so much for my walk in adjustment.

Pretty good and thorough service compared to what I dealt with at Americas Best which should be…read morecalled Americas Worst. MyEyeDr is well organized , clean professional. A world of difference . I found the Dr who did my eye exam to be extremely thorough and patient. The exam considered lifestyle as well as the technical testing. I also interacted with 4 employees in the store and each was super friendly and thorough and I really enjoyed the assistance from each one. Very very good service. There are a lot of nice frame selections in store. There were a lot of sunglasses options which confused me but apparently clear lens can be put in the frames ( I'm a newbie ). They sell Alain Mikli, Tom Ford, Givenchy, Michael Kors, Vera Bradley , Oliver Peoples to name a few. There are also many lower priced options. They also have really good 30 day policy that allows return of you are not happy with your new glasses. I didn't like the "building" the glasses phase. This is where you customize lenses . Again I'm a newbie but each piece involves a cost and I was not clear on the cost until I got the printout sheet which showed all. There should be a question and verification of each phase and level that you want. Such as what type of coating do you want on lens, transition, Uv protection etc. All in all I really like this business and I will return. Quick update: I actually took advantage of the 30 day return and went back and got another pair of glasses. I didn't like the pair that I originally chose. The new pair came in a week and I love them !!! Quick replacement and I added transition - there were no issues and minimal questions. I just payed the difference since the new frames were higher cost.

I had a really disappointing experience with my contact lens order. The initial lenses I received…read morewere blurry, so I had to go back for an adjustment--specifically for my right eye. That was over a month ago. Since then, I've called multiple times to follow up, and each time I'm either left on hold for a long time or told that the order is being placed. As of today, I still have not received my contacts. I paid over $300, and at this point I don't have a product I can use. The lack of communication and follow-through has been extremely frustrating. I would not recommend based on my experience.

Resolved problem with initial eyeglasses delivered. Remake worked out fine. Very short…read moreappointment for remake. By having a remake necessary disqualified this business to get 5-stars. Other: Though the furnishings look beautiful here, they forgot functionality. If you sit in one of those super heavy wide chairs to try on eyeglass frames and try to move the chair anywhere you prefer, you gotta be Hercules. The metal frame makes a sound on the floor and the chair is not very comfortable.

A welcoming and family like environment! from start to finish. Dr.Granek is friendly,…read moreknowledgeable and very caring. Highly recommend this office.

Their lab lost my prescription and they kept me waiting over a month without any follow up. They…read morerefunded my $$ without a hassle.

I think I've been coming to Professional Vision over 10 years. I like that I'm able to make…read moreappointments that fit my schedule, as well as frames that suit my style. The added bonus is the professional of the staff. They are very patient when you are trying to find just the right frame. A few times, I have wanted a particular color and they looked online to see if it was offered in a different color. Out of the locations I have visited, the Timonium location is my favorite.

3.5 I went with a Livingsocial deal- I paid about $35 for it…read moreand it covered for the eye exam, $225 toward prescription glasses, and spherical contact lens fitting. Note: it says Ultimate eye wear on the deal, but the store is named Vision Center. SURROUNDING: The store is in a small, very crowded shopping center. You will find parking, but you are going to have to flag it down like you are in Trader Joe's parking lot. CARE: Dr.Gnanakkan was very nice, approachable and easy to communicate with. He was quick but thorough with my eye exam. PRICE: Most frames range from $160-$250, plastic lens $75, additional $60 or so for polycarbonate lens. Their frames choices aren't that great- they have a lot of simple ones, but not much of the brands. SERVICE: I made an appointment, but had to wait ~15 minutes to be seen.. Also, when I was waiting, I overheard the optician offering to take 50% of her polycarbonate lens and other additional discounts, but he didn't bother to offer me any. Maybe it was because I used the Livingsocial deal. BOTTOMLINE: I got a good exam, pair of plastic lens glasses, and prescription for contact for $45. Not bad at all. Also, be sure to check out the Jewish deli next door!

Today, I had an appointment with Barenburg Eye Associates on Park Avenue. I had a very pleasant…read moreexperience with Dr. Hur, Tech Selena & Tech Sharlita. It's refreshing to experience a professional, fast, and friendly service. The office was clean and had such a friendly atmosphere. I don't think I have ever had such a thorough eye exam in my life. I would definitely recommend barenburg Eye Associates to all friends and family. However, these 3 stood out above the rest. Super Friendly and Professional.

Dr. Cohen is great.........however…read more Issue I have is your staff and how unprofessional they are! I dropped off my glasses because my lenses were loose. Sheryl, which many other reviews mention is unprofessional and rude took my glasses, didn't take my information and I just left there completely confused. Monday she calls to tell me glasses are in. 2 days later I drive 45 mins to pick up and they are now missing. Solution ....we will call you when we find them. Perfect and complete waste of my day.... A week later ZERO calls about my glasses after I have left several messages asking for a call back. You should have your staff take customer service classes or find new staff to fit the kindness of the doctor. Its a complete mismatch! Your response on google does not surprise me as you still do not see from the consumers eyes. Once again as many others have mentioned this office lacks customer service. This response is non apologetic with starting as "Let me remind you" Oh and thank you for now telling me after I called the office Friday and today left messages for a PHONE CALL, not a text which mind you was not received on my end at 1:29 pm today. A phone call was asked of your office, not a text as clearly I did not receive. Thank you for telling me in a response to a google review that my glasses are back from the misplacement of staff.

Come see shantell i like how she handled a situation she will take care of you i would hardly…read morerecommend anyone.

I just go for a yearly check up. Service was fast enough as their first customer of the day at 9…read moream. The doctor was pleasant and explained the process. Many frames to choose from after the eye test. I decided to keep my frames and get called back for the lens to be replaced for my new prescription.