Outstanding staff, not limited to Robin at reception, Parker who does initial exams and Carey…read morefinishing up after the appointment. Dr. Rennie makes her patients feel comfortable, addresses concerns, however trivial and provides knowledgeable service a patient can trust. With the Mt. Airy Eye Care team, I feel confident in my eye care.

Just went here for eye exam. Website said they take United Healthcare. Scheduled 3 weeks in…read moreadvance. Called ahead to set up appt and left message on answering machine with plan # and insurance info day before. I take off work & get there and they say they do not take insurance from United Healthcare. I am told they haven't in 5 YEARS. I pull out phone & show them where my plan is listed on website and am told that they called to change that (not sure if the website company she was referring to?) and that hasn't been changed. 5 YEARS and that is not fixed? She says she will talk to the office manager to have it fixed. Too bad for me and missing work I suppose. The woman was nice enough and I don't blame her but this is ridiculous. Hate posting negative reviews for anything let alone a local business - sorry guys, unacceptable

Dr Boaz is very professional, but the office has a family feel to it. I just received my new…read morecontacts and very happy with the results. Great atmosphere, great results.

From beginning to end I had a pleasant experience. Dr. Schwartz explained everything to me along…read morethe way, Casey and Michelle at the front desk were friendly and helpful and they were so patient with me as I leaned how to put contact's in. Highly recommend them.

I totally have the same problem with not being able to get anyone in their office - either by phone…read moreor through the patient portal which doesn't work. The drop down menu to choose who you want to message doesn't work - no choices of names of the doctors and nothing happens when you start putting in Hammer or Andrew. I was on hold while driving from Bethesda all the way to Gaithersburg and never got through to the Damascus office.

Be nice if they would answer the phone. One central number for 5 offices and I gave up. On hold for…read more20 minutes and then it rings only to go back on hold again, 10 minutes later it starts ringing again and repeat. An hour of my time lost. I see same complaint from a year ago.

Today I visited Peepers for the first time. I was incredibly happy with every aspect of my…read moreappointment. From my first phone call to selecting new glasses, the customer service, care, and attention to detail was perfect. I wasn't pressured into buying new glasses or buying a year's worth of the most expensive contacts, which is a refreshing change from some other multi-location eye-care places. The exam itself was also very good and thorough. I'll happily be going back year after year to a place like this.

Nothing but good things to say about this office. Everyone, and I mean everyone, is very nice and…read morefriendly. They were able to get us in on short notice and were able to give us later appointments for when we got off work. From the front desk staff to the actual doctor, everyone was a pleasure to be around. We will definitely be coming back here from now on!

We just moved to town and needed a new eye doctor. When we called to schedule appointments, they…read moreaccepted our insurance and had spots available that weren't too far out. The doctor was great and they had a wide selection to choose from. Overall we were happy with the experience.

It's been years since I got my eyes checked. Meanwhile I've beat my glasses up so bad I have to get…read morenew ones - and need to anyways with my driver's license coming due. The last place I went to, years ago, nearer my home in Westminster, featured an aging German couple who started out lacking any sense of customer service, and degenerated into outright hostility when it came down to working with insurance. So, having no clue where to start ... I walked into an "optician" shop not too far from downtown Frederick - and they only did glasses, but said they'd made plenty of referrals and got back plenty of raves for the eye exam by Dr. John. Sure enough, Dr. John not only gave me the exam, he gave full explanation of everything he was doing, including checks for health issues not directly related to vision (did you know they can spot early indications of diabetes, MS, kidney issues, and more from an eye exam??). Dr. John also answered lots of questions and worked through various scenarios on how I'd actually use the glasses (e.g. computer screen, skiing, whatever), to come up with a good solution. Plus it's no fuss - the exam fee includes all my follow up visits while I'm trying out some contacts. Recommended.

Would give them more stars if I could. I went to this establishment near the end of their day with…read morea eye problem and they couldn't have been nicer. Highly recommend. They resolved my problem quickly and their prices are surprisingly reasonable.

I've definitely had doctors with better manner than Dr. Magaziner. Most of the exam was done by…read moretechnicians. Also, when I went, they were still using the puffs of air to measure pressures. Why?! The technician/optician I dealt with was very nice in going over the insertion and removal of contacts with me. The frame selection was meh.

Their eyes glass and lenses are expensive and if you do not buy from there they will not be happy…read moreand most of all that they are rude. while I was checking my glass and decided to think about as it is pricey, The front desk lady went to the doctor and Dr asked if I will be getting an eye glass and I heard them talking but the lady at the front desk I figured out . To me they were talking behind my back that they knew that I m a not getting eye glass with them. I think it is not professional of them to gossip about patient. Will not come back.

I was searching for a new eye doctor for my family after a disappointing experience at a well-known…read morechain. After reading countless reviews on Google, I decided to try Peepers in Damascus, MD. Even though Damascus is farther than many other options, I don't mind traveling for great service--and I'm so glad I did because Peepers exceeded all expectations! First, let me highlight Antonio's exceptional customer service. When I called to figure out insurance details, I didn't have my insurance card or ID number on hand. Instead of rushing me off the phone, Antonio patiently worked to find my coverage through alternative methods. This level of effort and care is rare, especially over the phone, where many seem eager to hang up. Antonio also went above and beyond to accommodate my schedule, finding an appointment that worked perfectly. Now, let's talk about the experience at Peepers. How many of us dread going to the eye doctor, expecting upsells for unnecessary bifocals or feeling like just another nameless patient? Or being charged for retinal imaging without an explanation of the results? Or wandering aimlessly through a wall of frames, unsure of what fits, only to be upsold on every feature imaginable? If you've dealt with any of these frustrations, Peepers will change your perspective entirely. When I first arrived, I was a little skeptical. The storefront is modest and small--quite different from the flashy chain I used to visit. But the moment we walked in, my doubts disappeared. We were greeted immediately, and to my surprise, it was Dr. Shafi herself helping at the front desk. This spoke volumes about her hands-on approach and dedication. Dr. Shafi is an incredible blend of kindness, wit, and expertise. She took the time to explain every detail of our exams in a way that was easy to understand--something no other eye doctor has done for us. She even showed us the retinal images we paid for, explaining what we were looking at and why everything looked healthy. Her warmth made my usually reserved 11-year-old feel completely at ease, and our family's playful banter fit right in with her fun, approachable demeanor. Oh...and she's from NYC like us --- our accents are undeniable! When it came to frame selection, Antonio proved to be a "frame whisperer." My husband, a longtime glasses wearer, is pretty good at picking frames, but Antonio's guidance was on another level. The selection at Peepers may be smaller than what you'd find at larger chains, but it's high-quality and thoughtfully curated for a range of budgets. Despite it being near closing time, Antonio and Dr. Shafi helped us find frames that suited our faces perfectly, making the process enjoyable and pressure-free. In the end, my family and I found much more than an eye doctor--we found a place where we feel valued, educated, and genuinely cared for. If you're looking for a professional, personalized, and welcoming experience, Peepers in Damascus is where you need to be. Dr. Shafi and Antonio have set a new standard for eye care. Highly recommend! I know this review here in yelp is a stark contrast to others. And no, I am not crazy and I have extremely high standards. What I leaned is...the business has gone through a transition recently.

Doctor is kind, attentive, and very knowledgeable. Very clean and relaxing environment, I would…read morehighly recommend going here!