Alex knows his business. He doesn't sell cheap frames or cheap lenses. He is bluntly honest. If you can't deal with it don't shop here. He knows what frames will fit the shape of your face, the width of nasal bridge etc. I've been coming here for 10 years and won't go anywhere else. Lenses are extremely high quality. If you want stuff cheap don't come here. You get what you pay for. I no longer live in Maryland but I still come back here yearly to get my new glasses. read more

I do not recommend!!! All the Fram does not have a price and charged me above the beyond for it.. and progressive.. prescription.. I do see blurry when I move my head and He said is normal. I can see normal and amazing with My old Fashion eye glasses that he name it .. read more

I drove 50 miles to see Alex because of the great service I received from him in the past. He knows exactly which frames will work best, does an excellent fitting , and a quick turnaround time! When you're ready for your next pair of glasses, call him and make an appointment. You'll be glad you did! read more

Alex has his own lab so your glasses can be ready in days. He has a good eye for style and matched me well. While choosing he engages you in active conversation with stories and analogies. read more

Selection is excellent!! Prices are $$$$$, and Alex is not a people person and fit me absolutely incorrectly! My glasses never fit right, the tri-focal was so wrong, which a year later I realized, after getting fitted CORRECTLY!! My new glasses are amazing. I only wish Alex cared about his job and people rather than making a $$$$$. You can get what you need elsewhere, much cheaper, fitted CORRECTLY!! read more

This shop is home to many many stylish frames that you won't find anywhere else in the area. Alex won't steer you wrong and won't let you buy an unflattering pair of specs. Be warned: your eye plan most likely won't cover the expense so you'd better really like what you select. There are no 2 for$99 frames, folks. My experience: I was looking for the same SwissFlex frame as my dude Anthony Melcurri from Hotel Impossible. I found Eye to Eye after an exhaustive web search. I picked from the many color options for the frame and they came back within 3 days from the lab in LA! A few months later and I'm still happy with these unique specs. I'd give them 5 stars if I didn't part with a grand for these babies. read more

I had a great experience at Eye to Eye in Timonium. I worked with Alex. He is professional, knowledgeable and he assisted me in selecting the first pair of glasses I truly love. I've worn glasses for nearly all my life. I've selected glasses in the past and was convinced they fit me for a sale, even when I had doubts. I will return to Eye to Eye for my next pair of glasses because Alex was honest and patient. I had a positive experience and my glasses fit me well. I've received lots of complaints. I'm happy with my purchase and the level of customer service received. Thanks, Alex! read more

Terrible experience from the moment I walked in. The owner was too engaged in a personal phone call to greet me. Once off his call, he basically insulted my current frames; "who told you to buy that shape, that color...all wrong for you!" Then he proceeded to place HIS selection of frames on me and said whether he liked them or not and took them off of me before I could even see them myself! When he finally decided on a frame HE liked AND let me see them, he told me they were $600+! Fortunately I got a text from one of my kids and I had to leave to pick them up. This was after he called my Louis Vuitton neverfull a "suitcase" and to sit it down! OMG I'll never go back! read more

It's a little pricey for sure, but you get what you pay for. I recently found out I had to get glasses for the first time in my life. Needless to say I wasn't too happy about it. Initially I went to a few place that seemed standard and like they wouldn't be too expensive (Pearl vision, Lens Crafters, Vision works) and the service was poor at best. Plus, their selections were pretty miserable. I was put off by the almost complete lack of interest from the people working even when I told them what I needed, explained I'd never had glasses before, and asked them for help/their professional opinions. They pretty much ignored me anyway. Not so at eye to eye! When I went in the guy was helping someone else but told me he'd be with me shortly and as soon as he was done with the other guy he came right over and started showing me frames that would fit my face even telling me what didn't look good and why and explaining what I should be looking for for my face shape/bridge width. This was fantastic since I had no clue what to get and I have a pretty small head so I tend to have a really hard time finding sunglasses too. Frames are usually way too wide for me. It took maybe 15 min of us going through different frames and me trying stuff on but we did find a FANTASTIC pair that I'm quite excited about. TL;DR this place has a pretty big selection and the dude that runs the place is really helpful and won't BS you about what looks good. It is a bit expensive, but honestly not THAT much more than a chain store. read more

I've been a loyal customer of Eye to Eye for many years. I made the mistake of buying glasses in New York last year. The hinge came loose so I took them back over the summer but the store owner refused to fix them. That has never happen...See More read more

Had an excellent experience purchasing my first pair of glasses from Alex and his staff. They have a beautiful and unique selection of frames that you're unlikely to find at other local retailers, and are attentive and honest. In addition, they do their lenses in-house. Once I made a decision on frames, my new specs were ready to go in 24 hours. I'll definitely be back! read more

I love the selection of funky frames. And after buying a pair of glasses at Sam's Club instead of from Alex, I understand what he means about the quality of the lenses. You get what you pay for, so while you can find cheaper frames and cheaper lenses, it may not really pay to be cheap on your eyewear. read more

Horrible, clueless owner. Maybe the worst salesman ever. If your looking for cheesy, ugly And just all around crap. This is the place to go. read more

OMGOSH!!! My wife wanted a new pair of glasses, so we went in to see what they had. She picked out a frame asked for a price. The young lady helping us told Alex (the owner) to help us, and before he even sat down, he asked ME where I got MY glasses. I told him, and he began to INSULT my choice of frames which he said were too big for my face. And he would NEVER have sold me those glasses. Next, he asked my wife where she got her glasses from, and after she told him, he said he would never have sold her the lenses, that he does not have lenses of that quality!!! With that, my wife said she had enough insults, and we left. It appears, according to the reviews, this is not the first time he used this tactic to sell his OVERPRICED GLASSES!!!! read more

Looking for fancy frames you'll never find elsewhere? This is the place!! Not cheap but nothing worthwhile ever is. This is not an opticians office, though for customers sake one does stop by weekly. Most folks bring prescriptions in. This is a place for cool funky frames if you want style. Service is friendly and very knowledgable as well. read more

I purchased some beautiful glasses from Eye to Eye and they were helpful in choosing the perfect pair. You definitely won't see your glasses on anyone else! read more

Fantastic, friendly service and an outstanding and unique selection of eyewear - jewelry for your face!!

Great experience! First time ever that a trifocal lens has worked for me (and I've tried many). Won't be going anywhere else to have lenses made after experiencing the difference that craftsmanship and high quality lenses have made. Plus I would have never picked these frames without Alex' s help and I absolutely love them. read more

I am sure they have many nice frames but the customer service is lacking. The man is very rude and insulting. He said my current glasses looked very old and he hoped that I would change my clothes more than I change my glasses. Wow! My glasses are 4 years old. Will never go there again!!! read more

Best eyeglass shopping experience! I now have three pairs of glasses purchased from Eye to Eye. Although it can be busy in the store, Alex makes you feel like you are the only one shopping. Highly recommend visiting if you are looking for something different and an honest opinion in fitting the frames. read more

One of the best selections of sunglasses I have ever seen. Very trendy and unique frames too. One of a kind gem in Timonium. Alex knows his stuff too. read more

Had to give one star but doesn't deserve any stars. Also got ripped off 2 years ago but just saw what my insurance company reimbursed this fraud!! He got reimbursed for contact lens and I bought my son very expensive eye glasses. Probably knows that he gets reimbursed more for contacts. Frames are very nice but there are no prices on them and he literally pulls the price of them out of his ass. When insurance company called his business today they say their records don't go back two years!??!? First lie. Then someone said he might have given us contact lens cleaning solution - second lie... Insurance company not really interested. I said if he did it to me then he did it to others as well. Unbelievable! Don't go here... Get this guy out of business. read more

Alex is a rip off. Bought Mercedes sunglasses, nose piece broke a year later. Glasses were 750$ he told me they couldn't be fixed and tried to sell me a new pair for$800. My old optician fixed them for $25. Do yourself s favor don't go in the door! Russian rip off. His father is incompetent and should have retired about 10 years ago! read more

STAY AWAY FROM EYE TO EYE LIKE THE BUBONIC PLAQUE Their business practices are very questionable. Recently, I ordered a pair of prescription glasses. I paid for the purchase in cash ($400 plus). I was told I did not need a receipt but fortunately, I did not leave the store until they provided one for me. When I went to pick up my prescription glasses the lenses were in a different frame than the frame that I had ordered. I insisted that Eye to Eye made an error and they disagreed. I refused to take delivery of the glasses and requested the frames that I had ordered. Eye to Eye told me that since it was buyer’s remorse and because the lenses were already created for the frames that I allegedly ordered I would need to eat the cost of the lenses. I tried to explain that they made an error. When I placed the order, I took a photo of myself on my phone wearing the frame I picked out to show a friend of mine. Even after I showed the sales person the photo, Eye to Eye did not want to return my money. Since they were out of stock of the frame I ordered and could not reorder the frame they wanted me to pick out another frame. This was not acceptable. I spent a considerable amount of time picking out my frame, they made an error, and then they wanted me to pay for their error. I was incensed at how they had treated me. Therefore, I demanded all of my money back. Again, they balked, so I threatened to contact the police if they did not comply with my request. Only then did they return all of money. Dealing with Comcast Cable's Customer Service was a dream compared to dealing with Eye to Eye and most people in Baltimore who utilize Cable TV would readily admit that they would rather get a tooth pulled then deal with Comcast’s Customer Service. read more

I had to give at least 2 stars because of the large selection of frames. Other than that, this was the worst experience I have ever had in purchasing eye glasses. Although he said he accepts my insurance, I had to make multiple calls to my insurance company and to the store to get Alex to agree with a price even close to what my insurance company said it should cost me. When you accept an insurance you have to accept the purchase price that they set for the customer or don't take the insurance. Alex didn't like the price so he argued and argued with me. read more

Had been looking for a new glasses place for the past 2 months. Alex and his staff at Eye To Eye were nothing but first class. They spent 30 minutes with me explaining the differences in glasses, and what would be my best fit. Have been back twice in the last 2 weeks with my family, and would recommend this place to anyone in need of quality product and service. Thanks again. read more

I was excited to purchase my glasses at Eye to Eye after being referred there by a friend. I found great frames rather fast and at first the man working there was helpful. (I think his name was Alex) Then it began...I was a bit concerned about the way the price breakdown of my frames and lenses was presented to me, there was no line items of cost just a total told to me. I was not asked what type of lense I would prefer, or even the choices available (tinted, coated, etc). I was just told what I wanted. Suspicious. I had an unrelated issue with the prescription and had to return three weeks later to get one of the lenses changed out. I was told my glasses would be ready two days later which was a Monday. I did not hear from the rude man at Eye to Eye Monday. On Tuesday I decided to give him a call to see if my glasses were ready and if I could pick them up prior to heading out of state for the holidays. I called the store and the line was picked up and then hung up on me 4 times in a row. Two hours later I attempted to call again and the rude man finally answered the phone but did not say "hello, eye to eye" ... or any other greeting just starting talking loudly into the phone that my glasses wouldn't be in the store until 12:30 and he would call me in two hours. I tried to tell him if they wouldn't be done by 1:30 I would just get them the following Monday because I was heading out of town. Before I could utter a word he cut me off, and told me "2 hours" and hung up. At 1:30pm my husband stopped by on his way home to see if they were ready before we left for our holiday trip. He was told 25 minutes, so he kindly waited. The man brought my glasses out handed them over, and rudely said "here". The glasses were not in the case they were dropped off in, nor did they have the cleaning cloth that was in the case. If you want awesome frames but wish to be financially raped and receive terrible service buy your next frames at Eye to Eye! read more

I came here to get a pair of glasses for my sister. The associates didn't acknowledge our existence until we asked for help. The girl grabbed the glasses off of my face and told them they were crooked and took them into the back. When she came out, the boss came up to me and asked where I got my glasses and I told him Walmart. He smirked and said "yeah, I can tell." He then tried to repair it by complimenting the way they looked on me, but then continued to rag on me for only spending $100 on frames. I explained that I'm a poor college student and he scoffed and just said "you get what you pay for." He was so incredibly rude to me and my sister, and although the products are cute, I would never recommend this place again. read more