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    Levin Eyecare - Dundalk

    4.1 (9 reviews)
    Closed • Closed

    By appointment only

    Services - Levin Eyecare - Dundalk

    Eyewear fitting

    Eye exams

    Retinal imaging

    Levin Eyecare - Dundalk Photos

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    America's Best Contacts & Eyeglasses

    America's Best Contacts & Eyeglasses

    2.8(11 reviews)
    0.6 mi

    I've used Katzen Eye Group for my eye exams and glasses since I was young enough that the choice of…read moreproviders was made by my mom. I'm in my mid-late 40s now, so it's been a while. But I had become increasingly dissatisfied with the services and prices at Katzen. When I last went and the doctor didn't catch that I needed bifocals and I tried to live life without being able to see anything while wearing my new $400 pair of glasses, I decided to start researching other options. America's Best was the choice closest to my home. I made an appointment and couldn't believe that I didn't have to wait six months to be seen. They scheduled me for the next week! I didn't have high expectations for the service. The doctors and technicians at Katzen always have a difficult time using their equipment on me because my neck and spine are fused and I can't rest my chin on the chin rest so they can puff the air or shine the bright white light into my retina. But all the equipment at America's Best are mounted on a table which raises and lowers. I didn't even have to get out of my wheelchair for any of it. The technician, Savannah, was sweet and understanding and never made me feel like my body was making her day more complex than necessary. I did have to get out of my wheelchair and into the exam chair for the doctor, though. It wasn't an issue for me. That's one of the reasons I travel with Jeremy. He picks me up and puts me down in the places I need to be. The doctor was quick and efficient and figured out my new bifocal prescription lickety split. This was the very first time in my life that I could choose any frame that I wanted. I was overwhelmed and went with the first pair that I saw that resembled the frames that I already wore. I'm really not comfortable trying on glasses. I don't enjoy looking in the mirror. I probably could have found something cheaper, but it didn't occur to me to ask at the time. The glasses were ready for pick up within two weeks. Savannah helped me again, making sure they fit properly, and reminded me that I could come in again at any time to get them adjusted, if/when needed. It's been weird being able to see again. I thought it would take longer for me to get used to the line in the middle of the lens. Getting old sure is an adventure!

    I was gonna do a big elaborate review, but just to make it simplified the manager, Amanda is…read morecompletely insane. The first day I went into the Store Amanda and a customer were yelling back-and-forth. Both cussing at each other. When the customer finally left, Amanda followed her outside of the store and continued cussing at her. I thought it was just a crazy Customer. Fast forward pasted all of the drama I had to go through here same thing happened to me. I asked her for her name. She refused to give it to me so I took a photo of her to make a complaint to Corporate so they knew who I was dealing with. She told me she was going to contact her attorney and that she had my personal information and knows what to do with it. She even followed me outside of the store took a picture of me and my car, which I gladly smiled and waved for. Threatening someone with their personal information is unacceptable. That information is supposed to be protected. I'm not the only one saying this about Amanda read the reviews. She is definitely unhinged and unstable. Do yourself a favor and drive the extra 15 minutes to the location in middle River. Their customer service and manager are phenomenal. People like Amanda should not be in customer service let alone be a manager. If you have an experience with her like this, I suggest you call Corporate and make a complaint because this is unacceptable. We can't let tyrants like this ruin our business

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    America's Best Contacts & Eyeglasses
    America's Best Contacts & Eyeglasses
    America's Best Contacts & Eyeglasses

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    Vision Solutions

    Vision Solutions

    3.7(17 reviews)
    9.2 mi

    I was given the wrong prescription for my contacts and I just thought it was me. I thought that I…read morewas having a hard time getting used to the contacts themselves. The services and a year of contacts was $600. I went back the next year to get glasses. The doctor is very nice and very good. I told him about my contacts and he told me to let him check them. Twice, we raised the prescription. Then, we got the right fit and I had to pay for the exam and the contacts again. I was given a discount and I appreciate that however, I felt that I should have gotten my money back for the unopened boxes of contacts that I could not use. The answer was no. I had no use for them so I gave them back to the doctor for his use. No money for them. Just a thank you. Of course! Free contacts! So, I would say this... the doctor made an error and he did not refund me for that error. Then, when I ordered another box of the corrected prescription, I was given a discount. Unfortunately, the contacts came back WRONG again. The office ordered the same incorrect contacts that I already had. So I gave them back and they got me the right ones. All in all, there were mistakes that I consider relevant to my rating- could have been better. I would not recommend this outfit although the doctor has all the best machines and is very knowledgeable. If he makes a mistake, he will not give you your money back. But even more unreasonable than that, the women that I spoke to about the problem and appealed to them to compensate me somehow- were truly not interested in helping me out. The expense of the glasses was $600.00. The contacts totaled $750.00. Truly too expensive if they are not going to care about their mistakes.

    I've been under eye care since childhood, and this was the kindest and most thorough exam I've ever…read morehad. This was especially meaningful to me because I had my 18 month old with me, and everyone was very attentive and understanding about my little one. My wait time my short, my exam was quick, but incredibly insightful. I honestly felt like the doctor understood my eyes and my vision more after 10 minutes than my previous doctor had after 10 years. I then had the opportunity to pick out a new set of glasses frames, and after seeing the style I gravitated toward, the associate picket out the perfect frames for me. She simply nailed it on the first try. After just a few minutes, my new lenses were ordered and I was on my way. I am looking forward to my new glasses, and I highly recommend this team. Such a great experience.

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    Vision Solutions
    Vision Solutions

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    Levin Eyecare - Dundalk - opticians - Updated September 2026

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