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Auburn, CA

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Computer Addiction - Christmas 2009!

Computer Addiction

(47 reviews)

$$

Was in town briefly for some training and my laptop had a busted screen…read more I was a bit frantic as time was not my friend. Found Computer Addiction courtesy of YELP. Here is the dirt. Guy was friendly, playful, and knew his craft. Quotes me a price I can live with and fixes my computer on the spot in about 15 minutes. Problem solved. Seriously...what more could the guy have done to make it better? Fair price, amazing ability to fix the problem in 15 minutes, and as a bonus had a great sense of humor and a loyal base of customers. Bravo.

I'm writing this because I crashed my phone into a boulder while running a steep rocky trail, had…read moreto get online for the number, and happened to use yelp. I noticed there were only 4 stars, which surprised me, so I read through the 5-stars to the 1-star. What I found is a guy who tried to sell a refrigerator (a laptop) to an Eskimo (Vince). Vince is not a laptop guy. Maybe he's heard from chiropractors like me how laptops destroy the neck and prevent healing. And I have to ask: Why didn't the guy go to a store that dealt in laptops, AND, if that laptop was so good, why was the guy getting rid of it? Logical guess is that it was stolen and a person who dealt in laptops was more likely to figure that out. Maybe Vince was being a good guy and willing to spend $200 to turn it over to the cops and get the guy busted. And if it wasn't hot, Vince was going to have to sell it at an irresistibly low price because people don't come to Computer Addiction looking for laptops. Okay, now for my experience! After wandering through computer vendors for years, I wandered into Computer Addiction 15+ years ago and have been going back there ever since. My only dissatisfaction is when Vince, the owner, isn't there. Jeffy is good, the other guys before him were good, but Vince is so thought-provoking and fun to work with that I always sigh when it's not him. I'm very basic in my computer needs, not into spending a bunch of money for a top-flight setup, and Vince always has an economical repair, an economical upgrade, or an economical refurbished computer to keep me functional. That's all I ask and all I want. GUEST EDITORIAL: If all of the ratings are 5-stars, except for one 1-star, it's time to think there's something wrong with the 1-star.

Doctor PC

Doctor PC

(14 reviews)

If you need data recovery, Doctor PC is fine. If you need anything else, I'd go elsewhere…read more I was told that my computer would take a couple of days, and that this would be a fixing of the computer - as in maintaining my programs - not a reformat / system recovery via the computer manufacturer's recovery discs. Well, instead of a day or two, it was about three or four days before they even looked at it. They couldn't fix it, and instead reformatted and ran the recovery discs -- something that frankly, I could've done on my own. Also - it was about three weeks until the system crashed again, and ended up at a different shop for repair. Beyond all this, when I would call, I was given an attitude. In fact, when I went to pick it up, I was addressed by a rude comment, "Oh, so you're the FAMOUS Mr. Myers." Really? Incredibly rude, and the woman having the audacity to say that after charging me a hefty amount and doing a not-so hot job on the computer - crazy. Again, they did do some data recovery for me on a few crapped out hard drives, and that was OK, which is why they avoided the one star review. That said, I wouldn't go there again -- look through my other reviews to see where I found that did a better job, faster, and cheaper.

He's a scam artist. Check out his other one star reviews. He will lie, cheat, do anything for…read moremoney. He promised me windows 7 when I had XP and never put it in.He charged me for a new hard drive that should have taken 7 but no 7. He never even bothered to tell me.Partly my fault. You should never buy a bootlegged software...it could be full of viruses. He charged me for an antivirus for three computers to triple the price...I only had one. Then he wrote back a response criticizing my house. His reviews are old, maybe (hopefully) he's out of business and working for Good Housekeeping!

Best Buy - The finished project of my dash cam

Best Buy

(150 reviews)

$$

This Best Buy location has always seemed like it's lonely. Giant parking lot shared with Mel's,…read moreT-mobile, Little Ceasers, and more... but this location just doesn't seem like it gets enough business. It must though, and how convenient that is for us today! Best Buy offers services like Geek Squad, a 24/7 tech support, virus removal, hardware installation, data backup, and PC tune-ups. Appliance services, cell phone services, recycling programs for your TVs, computers, and cell phones. Customers can book a service through the Best Buy website. My daughter needed a new set of headphones. Something lightweight with noise cancelation. As we walked into the store, we went from super bright sunlight to air conditioned and shade. The headphones were easy to find. They were just beyond the smart watches up front. While she glanced at the headphones, I checked out their smart watches, which were ok to look at, but you couldn't test any of them, so I lost interest quick. Just past those were the headphones. We were able to test a few of them, but most of them weren't hooked up to try. That's where they could've made a bit more money with us... but since we couldn't test those, my daughter decided on the Sony headphones. She felt they were suitable for her jogs and working out. No one was around to really help us out with talking about the perks of each of the headphones. Thankfully, these weren't locked up, as others were. Checking out was a little confusing with all the blue counters everywhere. Their actual check out counter was crammed in the very front in a corner. As I said, from the outside of this store it looks lonely... and the only interaction we really got was at the register and he looked like he didn't want to be there. We weren't offered an extra warranty, just the price of the headphones with tax. When we got home, she put them on right away. She let me try them, too, and they sounded great. We really like the noise cancellation. There is enough bass and not too much. We liked that we got into the store quickly and checked out fast since there was not a line.. After a few more days, she told me they stay on pretty good while she goes to the gym and for her jogs. Definitely worth the $83+tax.

HORRIBLE! You can't speak to a person/ manager at the store. You're only able to speak with someone…read morein a third world country who you can barely understand , and believe me, they DO NOT veer from their script. Best Buy is now a champion of crappy customer service! Don't bother shopping there for items , such as, appliances. The delivery service they use is rude and useless. My elderly, disabled, friend who is a veteran was not informed of what might be needed despite the fact that Best Buy sold her multiple accessories. There's just zero customer service and accountability any longer. We just purchased a freezer for our garage and was scheduled to pick it up this Saturday. We had people lined up to assist with setting it up, but suddenly, they won't have one available until next Friday. It seems big business just couldn't give a crap about good customer service any longer Meant to leave ONE STAR

Sundance Computers - itservices - Updated November 2026

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