We purchased our solar pool heating system from this company a number of years ago. It now leaks. I made an appointment with Brandon letting him know I was going to be leaving work to meet his guys but, after I was home, I learned, they weren't coming. When I asked Brandon if he could send his guys because I had left work to take care of the leaks, he told me "unfortunately" they would not be able to assist and he gave me the name of another solar repair company. if you want a company that stands by their product, establishes a good long term relationship with their customers and provides reliable service -- you'll definitely want to go elsewhere. read more

Brandon showed up today right on time which is huge these days. Very professional, knowledgeable & look forward to working with SunChaser again as he's been here before years ago. Will update once job is complete. So far, so good. Can recommend. read more

Brandon and Sunchaser Inc. exceeded my expectations! The price was very competitive, and the installation was very professional. Brandon and the install team were very friendly and polite. Brandon even had my kids put handprints in the little concrete patch that was needed. I have installed a lot of electrical conduit and plumbing pipe, both professionally in my past life and currently as a homeowner. Having done a bunch of this myself, I really appreciate seeing very clean runs of conduit and pipework. The quality of Sunchaser's installed product is very exceptionally professional. Everything is nice and tight, pipes are painted to match adjacent pipes, clean fittings and bends, and I can't even tell where the trench work was done. I highly recommend Sunchaser Inc. read more

I had a great experience with SunChaser. Jeremy and Matt came right out, listened carefully to all my concerns concerning my pool solar system, and got right to work fixing a small leak. They inspected the entire system as well, found some other small issues, and took care of them too -- along with finding some potential future issues, and making adjustments in advance. They were quick, efficient and professional. Well done guys! read more

We had Brandon come out to give us a quote for pool solar on a Tuesday and I had functional solar by Thursday afternoon. I've never had any home improvement project go so smoothly and quickly. Brandon is the owner and came out to give his quote. I felt he was honest and quoted me for the system that I needed for my needs and the size of my pool. In addition to doing a quality job on my solar I asked for some help programming my Pentair system for an unrelated issue that my pool guy was too lazy to address. Brandon contacted his brother Greg and he contacted a rep at Pentair. Within 10 minutes my issue was solved. This was above and beyond what was required of them. I highly recommend this company. read more

I almost gave this a 4 star review rather than 5. That is, the average of a 3 star on the product and 5 star for SunChaser company. BUT, because this review is about the company SunChaser, who mainly does installations, maintenance, repair, etc. Then I'm going with the 5 star because SunChaser and Brandon is absolutely top-notch. In my case, I got an extra long solar pool panels and evidently the vendor had a problem with that long size or there was an issue during their manufacture. Anyway, they started leaking after only a couple of years. Brandon's crew came out and plugged up the tubes that were leaking and after a while, he started replacing all of those that were leaking. He worked hard to assure the vendor supplied the replacements under warranty. His charge to replace the panels was low (just a service call charge - more than reasonable). He had good communication and follow-up. Overall, you can't go wrong with using SunChaser for your pool solar. Just be cautious about using extra long panels that may put extra stress on the tubing (at their top connections). read more

If you have been considering a solar system for your pool I highly recommend that you call Brandon the owner at Sunchaser Inc. Greg, Brandon's brother was amazing, he brought samples of the product as well as spent time educating me on how the solar would be installed as well as how it works. Brandon was excellent at communication and very easy to work with spent a good amount of time on the phone with me explaining different aspects of the system. When we had to change our installation date due to all of the rain we were having, they came out on Memorial Day and got it installed. Talk about going above and beyond. On our install date Jeremy, Chris arrived on time walked me through the process and got started. When they were done they left our yard clean of all debris taught us how to use the system and were on their way! The system is working great and we couldn't be more pleased with the entire process as well as the whole team at Sunchaser Inc! Love these guy's read more

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I would give Sunchaser 10 stars if I could. We hired Sunchaser to replace and install new panels in 2014. Had them out in 2018 for a repair and just recently had them come out and replace a leak/replace 1 panel. Greg (and Brandon) are SO friendly, responsive, on time, great communicators and fair business people. I appreciate that they respond quickly and will jump on a FaceTime call to trouble shoot a problem to save everyone time and money. There is no one I will ever use for pool solar, ever. All businesses should take a page out of their playbook. Customer Service 100%. Price 100%. Dependable 100%. Thanks Greg and Brandon for being our go to people for almost 9 years. read more

Brandon installed my solar when I had my pool built in early 2020. He did a great job and I paid what I feel was a fair price. His crew worked fast, cleaned up after themselves and were very respectful of my space and time. Fast forward 2 years and I needed roof work done which meant the solar had to come down then be reinstalled. I called up Brandon, he fit me into his schedule and again, did a great job. Most recently, we had something go bad with a temp gauge and Brandon responded quickly to come out and get it repaired. He has always been very good at communication. I have learned through years of hiring contractors and industry professionals that those who know how to clearly communicate and are respectful of your time as well as their own, are always the best to work with. I wouldn't hesitate to recommend Brandon. read more

Just had pool solar installed by Brandon's team at Sunchaser and the entire experience was great! Everyone was very professional and completed the project in a few days. Within less than a week we were able to use our heated pool and spa. read more

We just had Sun Chasers Solar install a solar system for our new pool. Both Brandon and Greg were very knowledgeable and were very helpful before and after the installation. Their install crew was careful and efficient when installing the system being mindful of my property and the overall looks of the system on my roof. The company is very professional and the system has work beyond my expectations Thanks Steve and Nancy S. read more

Seems like they are no longer in business. Tried emailing, calling, and texting over the last year with no replies. read more

Sunchaser was incredible to us in our time of need. Our solar heating leaked through our roof causing a ton of damage. The team was able to come out quickly and identify and fix the issue. Their pricing was very reasonable for the work and the team was incredibly professional. read more

UPDATED REVIEW: Thank you for responding below. However, I want to make it clear that I spoke with you on the phone, advised you that I left the gate unlocked for you, and watched you enter my backyard through my security cameras. I Also made multiple attempts at getting your bid after your visit and after I watched you enter my back yard with your measuring tape in hand (via the security camera). I called, texted, and emailed and did not get a response. I did not know i was not able to come home until last minute that morning, due to the fact that I was stuck at our fire station due to a very busy hot summer season. If I had a choice, then I would have been home to meet you. Recuse from giving a bid. My review was due to poor communication and call back and I stand by my review. Previous Review: My review is based on my communication with this company. Had them come out to bid my roof solar for my pool. Called multiple times after their visit. No call back and no bid. Either they are too busy, or they don't do pool solar on Spanish tile roofs. A courtesy call , text or email would have been appreciated. If they refuse to call back a potential customer, wondering how they would call back a customer with potential issues after install. Taking my business elsewhere. read more

Wow. Is there a Zero Star rating? I typically don't have time to review companies but when service + communication is as poor as it was with SunChaser solar, I feel obligated to take a moment so others will be warned, especially if they're hiring SunChaser solar to inspect a property they're considering buying. Perhaps SunChaser solar will improve their performance when they go out to perform a job or receive a complaint for negligent service after the fact, and don't treat others the way they treated us. Here are the details of what happened when we called SunChaser Inc. to come out. 1st - we suspect a leak in our solar system and call SunChaser Inc. to come out to check and potentially repair the leak. This was the same company who came out about 6 months earlier when the previous owners suspected a leak, but SunChaser Inc. reported there was no leak at that time. SunChaser Solar sent two people out when we called, but the one guy spent more time just talking about the system we had without ever actually getting up on the hill to inspect all of the solar pipes, which I thought wasn't a thorough inspection. The other guy walked around the perimeter of the pipes to glance at our system, and commented how steep the hill was. Maybe that's why he didn't want to check the entire system thoroughly? After a brief observation, without a thorough inspection of all the pipes, they tell us we do not have a leak, and give us an invoice that says everything is fine, just like it was fine during their last visit about 6 months earlier when the previous owners hired them to come out b/c they suspected a leak in the solar. We pay them immediately. The one guy tells us the signs to look out for if we continue to suspect a leak: dead plants where the water would be coming out with chemicals from the pool. As he is talking, I point to a spot behind him, and ask, "Like the that area with all the dead plants behind you?" They walk over, but still never do any type of pressure testing and retain their position that we do not have a leak, and they process our credit card payment. Paid in Full immediately. But about 4 hours later, we have another company come out to do an inspection, and they find the leak within 10 minutes. (we can provide the video to show this was a significant leak). At this point, we're not only disappointed that SunChaser Solar didn't find the leak when we called them, and had to pay another company to actually perform a thorough inspection to find the problem in the system, we are further frustrated that this was the 2nd time they came out within the past year where they accepted money for their poor inspection and each time report everything was fine. Important NOTE: If they did their job properly on their first visit, and actually found the leak with the original owners, we would not have further incurred the expense to fix the leak, b/c this entire problem would've been fixed before we moved in. But when we were buying the property, the previous owners showed us that they inspected the Solar 6 months earlier, and showed us how SunChaser Inc. reported everything was fine with the system. However it was not fine. And then it gets worse. I call SunChaser Solar and report what happened. Instead of apologizing for missing the leak, and offering to refund the charge they processed for a service that was not performed properly, Brandon responds by arguing with me, and tells me they missed it because their technicians "are human". WHAT?! Is that acceptable response by an owner? They missed the leak TWICE -- on two separate paid visits, because... "They're Human"??? And that's ok for an owner? When I ask if he's going to refund the charge for the service not performed back on the credit card that was charged, his response was, "Will that make you sleep better at night?" :o wow. #NoWords #AggressiveResponse Then Brandon tells me that if I want, I can submit a request for a refund by email, and to send him my physical address if I want to ask for a check to be mailed. Which is weird because he already has my address, and we paid instantly by credit card. Why not just refund the card that was just charged? But then - it gets even worse. (If that's possible.) After I submit the email as instructed by Brandon to give him the address he already has in order to request a refund, I get a bounce back email response from their email host stating, "Quota exceeded (mailbox for user is full) " I guess their email provider is also human? Obviously he has no intention of refunding the charge, nor apologizing for missing the leak twice. To which I'm left wondering, "Is it fraud or negligence when a company comes out, does not perform the necessary service visit, yet accepts payment in full immediately?" read more

dishonorable and incompetent - had them install a solar hot water heater last November (2019), it took them 3 tries. In July of 2020 it started to leak. They refused to come out to look at it and told us it was a warranty problem and they don't do warranty work, they told us to contact the manufacturer and handle it ourselves. We got another company out, and the technician said it was one of the worst installations he had ever seen. There were many problems with the installation. However, the technician fixed the leak and the other problems all of which should have been addressed by Greg in November. The second company charged us $359.62 which should have been reimbursed by Sunchaser. We have not heard anything from them, perhaps they are out of business - wouldn't be a surprise. Save yourself grief - don't use this company. read more

I used Sun Chaser to install a pool solar system in March 2020, I have a tile roof and its fragile but they said it was no problem. They installed the system and around the solar mats it looked pretty good after an extra visit to fix the tiles around it. But under the solar mats it was completely wrecked. I ended up with 130 broken tiles and now have estimates to fix it from 2600 to 3200. What really makes me angry is that they didn't say anything about the problem with my roof, I would have been glad to kick in a little extra to get the job done right and not have it leak on the first rain. Heres some pics. read more

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Last year Greg came out and installed a pump for us that went really well so based on that we used them when we wanted to add solar heating to our pool. Well this time there was a small problem, during the install they might have cracked a pipe on a flush valve. I say might, because with the age of the system you just can't tell if it was their fault or not. BUT, after noticing the leak we called them and Greg showed up the next morning, replaced the piping at their cost, even made a special run to get a part so we'd have the system working over the weekend. I've been in the service field for a long time and the true measure of a company isn't when everything goes perfect, it's how they treat you when there is a problem, and these guys excelled. Friendly and knowledgeable crew guys backed by great management. I can't recommend them enough. read more

Sun Chaser just addressed a leak in my solar/thermal roof system. They were quick to respond to my initial inquiry, followed up promptly, arrived early on the day of the appointment and did the repair swiftly, effectively, and professionally. Their pricing was fair and demonstrated value. I had the pleasure of meeting Brandon who worked on the repair - he clearly knew his stuff, figured out the issue and repaired it, and then took time to perform some general maintenance to help my system work better and avoid more leaks. I will definitely be going to Sun Chaser for my future pool/solar needs and strongly recommend them! read more

My Solar was leaking on my roof. I called Sunchaser and Greg came out on a Sunday to assess the problem. He was able to diagnose and repair the problem within 30 minutes. He even fixed a few other things for me while he was here. Very affordable, very professional, and very experienced! read more

Sun chaser Solar came out and looked at my existing pool solar and said it had too many leaks to fix. They gave me a an estimate of $5000 to $6000 to install a new system. They then gave me an invoice of $185 just for looking with the kicker that they would take $50 off if we had them put in a new. System. Two other companies said the panels are good and they would charge $200 to $ 500 to repair my system. I am very disappointed that my outstanding pool technician recommended Sun Chaser. Ron Guiles Escondido read more

If you have been considering a solar system for your pool I highly recommend that you call Greg and Brandon at Sunchaser Inc. I had three different solar companies come to our home to give us a quote and Greg was the only one who brought samples of the product as well as spent time educating us on how the solar would be installed as well as how it works. Brandon was excellent at communication and very easy to work with when we had to change our installation date due to a roofing issue. He made sure we got right back on the schedule as soon as our roofing issue was rectified. On our install date Jeremy, Chris and Greg arrived on time walked me through the process and got started. When they were done they left our yard clean of all debris taught us how to use the system and were on their way! The system is working great and we couldn't be more pleased with the entire process as well as the whole team at Sunchaser Inc! read more

My solar/heater valve developed a leak plus the actuator stopped working. Greg at SunChaser did an excellent repair job. Their work is exceptional plus they go the extra mile. My system is a Pentair and I found they ate the experts in this system. I developed two other unrelated problems that GREG was able to resolve for me with a simple phone call and he didn't even need to come out. My only regret is that I didn't learn about these guys sooner. SunChaser is now my "go to" for anything in my system. They are responsive, extremely knowledgeable, efficient and worth every penny. They will save you in the long run by making sure everything is working properly and repairs are made the right way. I usually don't write reviews but this is one I felt important. I recommended SunChaser to the highest degree. read more

This is an outstanding company! The costumer service that they do everyday is the best. They keep you informed of the work schedule, start/finish, the equipment they are using and the yield from the equipment. Greg and John went above and beyond to ensure I was totally satisfied with the solar and pumps they installed. Responsive to calls, texts, and emails. If you need Solar for your pool CALL these guys!!!! read more

We have had our pool solar in for about 3 years and it has added 2.5-3 months of swimming a year. Recently we had or pool worked on and the programming was lost and our pool was not heating. We called Sunchaser and Greg patiently was able to walk me through reprogramming the system. We highly recommend Sunchaser for the excellent product and installation as well as after the sale exceptional customer service. Thanks guys read more

These guys repaired my pool's water heater system. They were on time and were super reasonable in pricing. Later on, I had a problem with the water heater's control panel, left a message they called me promptly and surprised me with their regard to honesty. Over the phone, they explained to me that it was normal what was happening. They did not come over just to make some money. I recommend them blindfolded, Great guys!!! Trust them. read more

My name is Brian from Al's pool and spa, Brandon came over my house looked at my roof and advised me on what to install. He and his team did a fantastic clean job I recommend him to everyone that needs pool solar Great Job Brandon read more

Sun Chaser addressed all of my pool solar needs. I was so happy with Brandon, and Greg's knowledge and work that I am through with my old pool solar company (Sun X Solar) because of their terrible customer service. Greg my my service tech and made my pool solar as good as new and answered all of my questions the my prior company could not answer. I would reccomend them to anyone looking into getting pool solar or looking for a company to service the pool solar. read more

Sunchaser recently Installed pool solar at our new home. It works great but more importantly the crew and company was a pleasure to work with. Jeremy was our lead installer snd he was a great guy Very communicative and on time. Great attitude and got the job done. Highly recommended using this company for pool solar. read more

I can't say enough great things about My experience with Sun Chaser. Greg is AMAZING! He originally installed our solar pool system a few years. Recently, I encountered and issue with pool systems communicating and called Greg for guidance. He was able to walk me through troubleshooting with no issues! He remembered my set-up and didn't miss a beat when walking me through which buttons to push, how the system was connected and how to get is started again. We were able to work through the issue with no problems. I highly recommend this company!! read more

I shopped around a bit for a company to install a solar pool heater for us. Their quote gave us a lot of panels for the money. He also identified that some of the pipes from our old gas heater had bent from the heat, and offered to replace them and the valve at our filter. I was concerned as well because we have unfinished ceilings in our house, and they had to be careful not to drill through where any screws would be seen. I got the feeling he was confident about it and understood how to adapt to our roof. They scheduled a day and a half for us, but the team was done in one day, which was great. The weather is just starting to warm up enough to start using it, but even in this chilly weather the pool temp has gone up 15 degrees so far, and a few times has been warmer than the outside air, so it's definitely working. Everything looks great, and I'm really pleased! Definitely recommend them. read more

We called Sunchaser because of an error message with our pool/spa controller. Greg knew exactly what the error message meant. He came out and was able to troubleshoot the problem, which turned out to be complex, with an underground wire that had broken. He was competent, professional, and honest. The work was done for a good price. Completely outstanding in every way. read more

We hired Greg to install our pool solar in April 2018 after I read numerous reviews from different companies. He was on time, friendly, professional and made sure we understood his layout design and number of panels needed. The team worked quickly, did a wonderful job and cleaned up everything before they left. He even offered to correct a pipe near the pump that was installed correctly from previous owners at no cost because he said it needed to be done and it was the right thing to do. Update (5 months later) - We had the plaster redone in our pool and sadly noticed the solar didn't seem to be working anymore. I sent Greg a text and surprisingly he called back within 1 minute! He had me send him a picture of the valve and talked me through how to fix it and stayed on the line with me until the issue was fully resolved. What customer service! Most companies would come out and charge you a service fee for a 5 minute fix, but this just proves Greg cares about his customers. I would use them again and have recommended them to all my neighbors with pools. Amazing job!! read more

Sunchaser Solar has been great to work with! Minimal issues with our system since we bought our house 3 years ago. Always responsive whenever we call for anything. In fact I just spent 30 mins on the phone with Greg having him walk me through checking the system that he was out to inspect yesterday (our pool company fixed an issue and put the solar valve back in backwards which he fixed while he was here). I thought for sure the system wasn't working. That there was no water moving through the solar. As it turns out it was just running so smoothly for the first time without any air that it just LOOKS like it wasn't working lol! He spent 30 mins walking me though it and making sure it was all good. Such a super nice guy!!! Always great customer service with everyone I have had contact with from the company but Greg is the BEST! Thank you Sunchaser Solar! read more

Great experience with Jeremy from SunChaser Solar. Professional, polite & very good at communication regarding a few leaks in our pool solar system. Great service, reasonable pricing & good attitude. I would highly recommend them. Colette S. read more

We just bought a new home, and couldn't figure out how to operate the pool. I left a voicemail over the weekend, and Greg called me the next day to talk me through how to use our pool equipment! These guys rock! read more

Greg and his team did an excellent job!! You get what you pay for and hire these guys if you want quality. Excellent service and quality products to the T. And they stand by their work! They came highly recommended and I will do the same. read more

We recently moved into a new home that had a leaking solar system that I wanted to get addressed. Through a recommendation, I called Greg to ask his advice - I was blown away. Not only did he go out of his way to help walk me through, step by step over the phone how to shut the system down to stop the active leak, he did all this on a Wednesday evening, while at home "off the clock." We aren't even customers of his but he gave us the VIP treatment as if we were and went above and beyond expectations. It's really hard to find people & companies that have this level of commitment/honesty these days and feel so fortunate to now have this connection. Thanks Greg! read more

We recently had pool solar installed at our house on a ground mount. The process was wonderful and I can't say enough good things about Greg and his team. They were very efficient in their work and knowledgeable about pool solar options and designs. They were even able to get the job done ahead of schedule. The quality of their work was excellent and the materials used should last a long time. Greg has been excellent to troubleshoot any issues we have had with our built in pool system integration. It has been wonderful having the pool solar to warm our pool and hot tub so that we could enjoy it so much more during this wonderful swimming season. I would recommend Sunchaser to anybody looking to have pool solar installed. read more

I got a few bids from different solar contractors and decided to use Sunchaser,Brandon came out to my house and did not make me fill like I was buying a used car.He told me what to expect and he didn't beat around the bush.I was very happy with the end results,The install went fast and very clean.The results were better then expected.Water temp today in the pool was a toasty 89 degrees. Johnny Santos Bonita CA read more