Semper Solaris did a great job installing our Tesla battery. Made everything fit with our existing solar equipment. Matt Kazan was very helpful and checked on us every step of the way. read more

Semper Solaris - Battery panels along with 2 separate solar systems. - Solar Installation Near Me - El Cajon, California

I would like to express my sincere gratitude to Rhami for the exceptional support he provided for solar system information during the sale of a past client's home. As a true solar system expert, Rhami's knowledge and professionalism were invaluable throughout the process. What stood out most was his availability and willingness to help at every step. No matter the question or request, he was always responsive, proactive, and ready to assist. He efficiently gathered all necessary documentation and coordinated everything needed to ensure a smooth and timely transaction. read more

After 9 months of our solar and powerwall system working fine it suddenly failed to generate power and load up the powerwalls (pw 3). This is the beginning of summer and now we need to pay our utility extra to power our home. When we bought the system, we were impressed with the sales personnel responding to our text and email so quickly. They also had good reviews. At the time we were new to buying a solar energy system, so we were nervous about choosing the right company. We also wanted to take advantage of the federal credit, so weren't as diligent as we normally would be. Three weeks ago, our system stopped working. We called customer service and filed a request for service. I received an email saying that they would look into the problem and get back to us in 24 hours. Another red flag is that a ticket number was never offered and didn't know it existed. Later on, I learned this was needed for tracking. A day passed and all we heard were crickets. I responded to the email after 24 hours. Crickets. In fact, looking at all email conversations with customer service, not once did they respond to my requests for status. When I called two days later. They said they would submit it to the project team. We are starting over? Again, 24 hours of crickets. I called again and finally got connected with someone that looked into the problem only to be told that I needed to turn on Service Mode on the app so they could monitor the system. Ok, I probably could have known that, but seriously they could have reminded me of this almost a week earlier on the first call. Another 24 hours passed, more crickets. I then recruited my wife to help with this problem, and we made another phone call. She asked for a supervisor, and we were promised one would call us the next day, but you know what, we got crickets. After 48 hours after my wife's call the system was operating. We have no clue who or how it was fixed. An email requesting information about the cause and resolution was only answered by crickets. The system worked for 6 days then failed. Again, I tried calling customer service. Same response as the first call, an email and crickets. Standard form emails, "It was a pleasure speaking with you today..." or "I am very pleased I was able to assist you...". It's not service it's a system for delaying service. So basically, it turns out customer service is actually an answering service. I found out there was no way to directly contact the company. When we asked for a supervisor, we got an answering service supervisor. If we knew how poor customer service was and how difficult it was for Semper to honor the warranty commitments, we would have chosen another company. The latest is that they determined an onsite visit was needed, not just virtual monitoring. Via email they sent a response that they couldn't reach my wife. My wife didn't catch the call but instead got the voice message "Press 1 for this... Press 2 for this ... " . Of course, this is the second time this has happened to us. Rather than try multiple times to call us and make contact the issue resolution stops with an email from them and no response to our email, as well as, us calling customer service and continuing the run around. Again more emails and customer service interaction. Finally, the latest is we received a call from an account manager at Semper. She took down some information and said she would call back with an appointment date and time for the onsite visit. She did say she would try to make an appointment sooner. She called back within 5 minutes with a date and time. After a month we finally will get someone onsite. And who knows how much longer it is if replacement parts must be ordered and installed. To get to this point it took a lot of assertive discussions about lawsuits. Lesson about our journey with solar: 1) Before you sign the contract make sure you have all the contact information of the owner (email, phone, cell) or an actual supervisor you can escalate an issue when customer service fails you. 2) Get at least three quotes. 3) Do your homework. It's very hard to compare systems because each will offer a different product. What's most important is maximum kwH of solar power it can generate (perfect conditions) and the kwH battery capacity. 4) Fight for 1.5 capacity for panels and battery. This permission must be requested from the utility company (EV will completely drain your home battery, especially if you have more than one). Afterwards upgrades are less cost effective. 5) re-read this review and ask the company you hire how they would do things differently if you need to exercise the warranty. read more

Please don't use this company. I Called and explained my issue with backup battery system including my specific model and make. I was told that they could fix this specific model. After paying a $300 solar health checkup I was informed they can't fix the equipment I own and suggested replacing my equipment. Please do not tell customers you can fix their equipment if you can't. Now several weeks later going back and forth with different customer service personnel I was told they will not refund my $300.00 Terrible way to run a company, just use someone else. read more

This is regarding their service department. I had an issue with my solar not producing so I contacted my installer Semper Solaris. Because they understand how valuable it is to have solar on the property, I expected a quicker turnaround to get the issue resolved. Unfortunately, it took more than 2 months from the time I reported the issue to the part being replaced. When I reported the issue, I had to schedule a phone call with a representative who then saw the system wasn't producing. After that I had to wait for another call to schedule a virtual phone call where I basically just reset the system. Then I had to wait for another call to schedule an in-person visit who then diagnosed the issue in 5 minutes and ordered the part. Then I had to wait for the service team to tell me the part is in stock and then I can schedule the installation. It was also very difficult to reach out to the individual who handles the in-person and installation team. On a positive side, the tech team is great and knowledgable. They're able to diagnose the problem and install the new parts quickly and cleanly. read more

Worked with Matt Kazan, he was very knowledgeable and easy to talk to. Made discussing solutions easy and was helpful thinking outside the box to make this work. read more

Excellent customer service went above and beyond to get a/c running . Recommend service please try them !

5 stars for Rhami Sales Rep? Initial meeting w him was Informative Calm and no pressure. I ended up not proceeding w the project as it took excessively long for the City to pre approve project. My plans have change, Nevertheless Rhami is an excellent 1st point of contact and if in the future plans change again i will contact him read more

Josh Excellent customer service. Josh delivered quality, super knowledgeable expertise. Thank you so much!

Billy Wang was super helpful with the in home consultation. I was not too familiar with the solar ecosystem and he did a fantastic job at letting me know the various rebates to consider, the pros/cons of moving to NEM 3 vs staying on NEM 2, and provided details on the available solar systems to install. read more

December 2025 Let the light shine down! Amazing experience working with Rhami Hasenin! He is SO on top of it and an all-around great guy. As soon as we met Rhami, we knew our search for the right solar provider was over. He always kept us abreast of the promotions and incentives available and helped us secure an outstanding deal on our system. On top of that, Rhami drastically minimized our costs when the state requested changes. He is very knowledgeable in the field and capable of educating customers at any experience level. I sincerely wouldn't consider getting solar from ANY other company than Semper Solaris due to how exceptional Rhami is. THE best! February 2026 This is an update to my previous A++++ review now that install is finished, inspection is passed, and we're operational. Couldn't ask for more! Vote for Rhami!!! read more

Semper Solaris - Enphase control and battery backup - Solar Installation Near Me - El Cajon, California

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Janice Lee was the Service Project Coordinator for a warranty claim issue I had for our roof. Semper Solaris installed solar panels years ago and it was determined that there was a small leak from an area where the panels were screwed into. This is going to happen from time to time I'm guessing even if the install is perfect. My claim process was very smooth. Janice was very helpful and accommodating. I have all the confidence that if there are any issues with your install, Semper Solaris is good for it to make it right. Thank you Janice you are the best! read more

Bought in 2015 now 11 yrs later (after initial 10 yr warranty runs out & 25yr extended warranty kicks in) we have more than struggled to get assistance. Not generating solar this electric bill is up. Took 3 wks & numerous unanswered calls to get some to check system. Now waiting another week with no return calls to find out when it will be fixed. 1 month & still not fixed and horrible customer service for returning calls let alone even answering the phones. read more

I worked with Phil Valverde to get Tesla Powerwall 3's added to my home. He made the process straight forward and ushered the project through all phases: planning, financing, installation and is still in touch should we need support. I'd recommend Phil and Semper to anyone interested in getting work done. read more

I had Matt Kazan over and he is very knowledgeable and respectful. His information on the subject is well-rounded and I know that he will end up saving us money. read more

We are still in the process of finalizing our solar system, but at this point just awaiting SDG&E to approve turning it online. Paul was very helpful throughout the process, explaining what our options were, and finding the system that was right for us. He was very up front, and did not try and up-sell us on any portion of the system. He took personal care to see how things have been progressing throughout the process. If you are looking into solar with Semper Solaris, ask for Paul! read more

If you're even thinking about going solar in San Diego, stop scrolling and call Semper Solaris -- and specifically ask for Jonathan Kibler. What started as a "straightforward" solar install turned into a colossal, multi-agency obstacle course, and the only reason this project crossed the finish line is because of Jon's leadership and Semper's depth as a company. First challenge: SDG&E. We ran into delays with little to no communication, and it took real effort just to get clarity on what the issue even was. Once we finally got answers, we learned the real problem: our neighborhood already had too much solar. SDG&E claimed the existing transformer and service drop couldn't handle the additional load and initially wanted us to pay to replace both. For most homeowners, that would be the end of the project. Jon and the Semper team didn't accept that outcome. They pushed, escalated, coordinated, and ultimately overcame an issue that would have stopped many other installers cold. This wasn't just technical work -- it was advocacy. Second challenge: the City permitting process. The building department held our permits because our home was incorrectly flagged as a historical property (it isn't). Again, another moment where this could have easily stalled or fallen apart. Jon stayed on it, worked through the city's process, provided the necessary documentation, and kept everything moving while keeping us fully informed. Through all of this, Semper also: Helped structure financing so we weren't forced into bad decisions Coordinated a roof install alongside the solar project without missing a beat Hustled to work us into the schedule so we still had a shot at the federal tax credit Communicated clearly and consistently during what became a very stressful process What impressed me most is that Jon never treated this like "just another job." He owned it. He communicated. He stayed accountable. When this project ballooned from simple to insanely complex, he stayed steady and focused on the outcome. Solar is easy when nothing goes wrong. Semper Solaris proves their value when everything goes wrong -- and they still deliver. Five stars isn't enough. If you want a company that will stand with you when the system works against you, Semper Solaris -- and Jonathan Kibler -- are it. read more

We finally had a solar panel array installed after years of 'thinking about it'. We contacted Semper Solaris and Matt Kazan came to our house and walked us through the process. After reviewing our electric bills and our roof's layout they came back with a detailed system design and costs and all the documentation we needed to present to our HOA for approval. They had roofing crews out to prepare the roof, and separate crews to install the solar panels and control panels. Everything's ready awaiting the electric companies approval. read more

Several years ago, Semper Solaris installed solar panels as well as a new roof on our home. We were extremely pleased with the work and decided to talk with Semper about installing a battery system. We met with Rhami Hasenin, Senior Energy Consultant for Semper Solaris, to discuss options for installing an Enphase battery. We were immediately impressed with Rhami's knowledge and expertise. He thoroughly and clearly explained the costs, financial options and the installation process. He was always available, responsive and willing to help, at every step. We committed and are not disappointed! The process went exactly as explained. The Solaris team went out of their way to be sure we were pleased and addressed every question, no matter how insignificant. They made us feel comfortable and confident throughout the entire installation. We were really impressed by how quickly and smoothly the process has been. We highly recommend the American company, Semper Solaris!! read more

The worker knows what they are doing. Phil is a good agent. He knows all about solar. Easy to talk to and explain everything well. Easy to approach if you need something to be done read more

I'm really grateful I ended up working with Mark at Semper Solaris- he made the entire process easy to understand and stress-free. From the start, Mark was super down-to-earth, patient, and never pushy. He took the time to explain everything in a way that made sense, and he walked me through each step like a true partner in the process. You can tell he genuinely cares about helping people make the right decisions, not just closing a deal. His response time is incredible -- emails, calls, texts, you name it, he's right there with clear answers and helpful guidance. I never once felt lost or in the dark about anything. Mark's professionalism mixed with his friendly personality makes him one of those rare reps you actually look forward to working with. If Semper Solaris leadership happens to read this: Mark is a huge asset to your team. He's the reason customers like me feel confident, informed, and well taken care of. Bottom line: ask for Mark. You won't regret it. read more

We highly recommend Semper Solaris for both solar installation and roof replacement. Our sales representative, David Bell, was an absolute joy to work with. He was professional, easy-going, and never once pushy. He gave us all the information we needed and then the time to discuss things privately, which we really appreciated. When it came time for the actual work, Semper Solaris delivered exactly what they promised. The crews arrived on time, communicated clearly throughout the process, and finished within the estimated timeline. Truly, at times it felt like they were ahead of schedule. From start to finish--David Bell's guidance, the project leads for both the roof and solar, and the smooth final paperwork--our experience was exceptional. We feel confident recommending Semper Solaris to anyone considering solar or roofing projects. read more

I have used Semper Solaris for roofing and solar. I am a big fan. Now I used them for HVAC. Great again. The technician, Alberto Rodriguez, is a winner. Alberto is very knowledgeable and personable. He was very thorough in his Inspections and testing. He explained his findings in detail and clearly. And his recommendations balanced proper function of equipment with cost effectiveness. Alberto is my go to for HVAC. Highly recommend Semper Solaris and Alberto. read more

Very competitive pricing and excellent service when I had issues with the inverter several years after installation.

The gentleman who came to our home was polite, on time and very friendly. Not only that, he did a very personal updating of my SDGE site which had to be updated. It was complex and he did a great job of getting the meter, and me, up to date. read more

Highly recommended! Our system was running in less than 30 days from our first meeting! I called five companies for quotes and I was most impressed with Semper Solaris's initial contact team. They answered my call and followed through immediately. It only got better from there. Paul, our sales rep, came to our home and took the time to really understand what we wanted. He was able to thoroughly explain the system he recommended and show how it was the best fit for us. We received another quote, but it didn't feel like the right set up for our needs. Also, that company had a lot of negative reviews regarding delayed installations, etc. Paul's quote was about the same price, but seemed more fined tuned to using our existing system. The overall positive reviews for Semper Solaris helped make our decision to go with them. Paul helped us move through the steps between contracting and installation at lightning speed. We were motivated to get the system up quickly to take advantage of longer summer days and have the extra solar power for using AC. They came out quickly to do the initial inspection required to complete the project workorder, then gave me all the support documentation for HOA approval. After I returned the HOA approval, they handled city permits very efficiently. Throughout this time they sent emails updating me on each step of the process. Both teams who came to the house were courteous and focused on getting the job done to my satisfaction. They took the time to explain things to me and met our requests for how to place the equipment and run the conduits from the roof. Mark, our rep during the installation phase, kept in contact and answered questions. Overall, this is a fast and efficient team with great customer service. read more

We used Semper Solaris to install an HVAC system, whole house, fan, solar panels, and a Tesla power wall. Phil Valverde was our contact person and did an amazing job. He walked us through every step of installation and was always available to answer our questions. Phil made sure that the workers were on time and we were happy with every step as they were completed. We would definitely recommend Phil and Semper Solaris to anyone interested in new Solar and HVAC systems. Thank you again Phil for the five star service! read more

New install for solar panels and a battery. Was installed within a day and a several weeks early from what was expected. From the research I did the price was comparable to other providers in the area and matched other quotes. We had Phil as our rep and we never felt pressured during our interactions to sign with him over other providers and we got timely updates from him during the project. read more

I had solar installed by this company a number of years ago. They had the Sun Power panels I was looking for so I decided to use them not knowing about their work ethics. A bit over priced and when they were working on my tile roof they broke a number of tiles which is to be expected. I figured they would replace them but all they tried to do is glue them together and it looked like a mosaic tile feature. I called them on it and they came back and replaced them with my spare tile I had in the yard for my own repairs down the line not even asking if they could use they. I figured they would bring their own supplies not scavenge from my supply. Also I noticed they didn't seal the roof jack properly where the electrical conduit came through also. It's like I had to continuously check their work and instruct them on how to do it properly. The most recent complaint is I have a broken panel that needs replacing and I called and emailed them about trying to figure what model panels I had and to buy a new one. And they don't even respond and get back with me. Just be careful. I guess they only respond if you're spending thousands. read more

We recently moved into a new home and were referred to Semper Solaris by my father-in-law and brother-in-law who both had great experiences with them. Upon reaching out on a Friday, Mark quickly texted back, and made himself available within the next fifteen minutes to hop on the phone and talk about adding solar to the roof. After answering all of my questions, Mark further made himself available to come by the house the next day, despite it being a Saturday. On Saturday, Mark came by the house and sat with my wife and me for about an hour and explained all of our options and his recommendations, as well as the reasoning and the pros and considerations for each of them. Before leaving, Mark put together and sent me quotes for each of the options discussed and offered to reconnect to answer any questions that we might have. For both options, Mark recommended what made sense for our circumstances (for both today and looking at the horizon), instead of trying to sell more than we wanted or needed. Later that day, Mark sent a nice follow-up thank you text message and offered again to answer any questions. I had a few and asked if I could call him with them, and didn't even have to, as he quickly called me instead. During that call, Mark was able to answer all of my questions, and promised to quickly turn around updated quotes. Shortly after, updated versions of both quotes were in my inbox ready for our final review and signature. We signed later that night and are super excited for our system to be scheduled and installed. Thanks again to Mark for being so great to work with! read more

Janice Lee the coordinator did excellent at following up. very easy to work with. repair team did a great job. got the job done early. showed me pictures of damage. excellent work. Javier was the foreman read more

It all started with the sales representative, Sandy Peisner, not only showing up on time; but showing up to listen first and not trying to full court press me from jump. I was looking to add a battery system to my existing solar system. Sandy narrowed down the exact needs of our house and he came up with the best game plan. We went over all the details of my electric bill and came up with a perfect set up. Semper was on top of keeping me updated with every next step...from the financing, to the install schedule. Just had the battery installed the other day. Even the installers were just as professional and ready to work as the sales rep. Seems like this is a common denominator for this company. I've kept all their information in my contacts so I can refer them to anybody who's interested. read more

Semper Solaris has exceeded my expectations, installing my solar and Tesla battery with impressive speed, and outstanding customer service. Paul Rampoldi was my rep, and has offered in step advice and consult throughout the process. Highly recommend. read more

My sales associate was Mark Ivory for my window replacement. He was awesome. He scheduled the quote visit within 24 hours. Answered all me questions right off the bat and then when I had follow up questions, he got back with me almost immediately. No delays. No waiting for days for a response. He called back within 10 minutes. That rarely happens with service industries in my experience. Everything went smooth as silk. Additionally, the follow up appointments for installation went very smooth as well. No delays. Everything was done in a timely fashion. Very happy with the customer service to date. Zero issues. read more

So far the installation went well, waiting on the final parts to actually start using the solar system. Paul Rampoldi has been a great coordinator that has been willing to help at any time. read more

Unfortunately, this has been a very frustrating experience. Our solar system has not been producing since April, likely due to a panel or equipment malfunction. I first contacted the company about this on November 20 and have made multiple follow-up calls since then requesting service. Despite months of outreach, no representative or technician has come out to inspect or repair the system, and there has been no meaningful resolution. We are continuing to pay for a system that is not working. I would strongly caution anyone considering this company to ask detailed questions about post-installation support and service responsiveness, as that has been extremely disappointing in our case. read more

I would like to recommend Jonathan Kibler, salesperson, from Semper Solaris, if you are thinking about re-roofing your house. We were interested in the highest fire-resistant roof. Jonathan came to our home, examined our roof, and sat with us for a long time to review all our options. He had materials to show us, and was knowledgeable about the benefits and price points of every option. We came to an amiable agreement without any pressure from him. During the phase preceding the actual roofing work, Jonathan responded to all our preparation questions quickly or directed us immediately to the person who would handle it. The job is almost finished now and the Semper Solaris team, as a whole, is way better than the contractor we hired 20 years ago to do our roof. P.S. They also did our solar panels and battery wall, with which we are well pleased. read more

During my research for an upgrade of my existing solar panel system without batteries. I took serval estimates from three local companies here in Southern California. Two of the three companies spoke my language Zero Export which would allow me to retain my Net Energy Metering One (NEM 1) status with SDG&E. Jonathan Kibler with Semper Solaris came in and not only assisted me with remaining on NEM 1, additionally he informed me that Semper Solaris was offering a Thirty percent discount off installations this year. That's a BIG Plus during these economic uncertainties. That 30% allowed for reduction in not only my monthly payments but also the interest cost over the life of the loan in the tune of thousands of dollars. The installation is complete we are currently waiting for city and utilities inspection. Further reviews to follow. Thank you Semper Solaris and especially thanks to Jonathan Kibler. read more

WORST CUSTOMER SERVICE EVER ! For the second time since the solar was installed we have had a problem with a breaker. They installed the wrong breaker. And that is according to the manufacturer. You call Customer Service and they set you up with a virtual appointment to diagnose your problem. That took a week to schedule. Then it took another week to get a technician out to actually fix the breaker. Well here we are again having the same issue with an inadequate breaker. Again, they want me to do a virtual appointment a week out, then it'll take another week to get a technician in the meantime electrical issues have been known to cause fires. Well, Semper Solaris really doesn't care. When I mentioned I thought it was a fire hazard. They said well if there's a problem, call emergency services. Really!! their procedures on their way of doing it have to be followed no matter what. Do yourself a favor and use another company. As it is, I'm stuck under the warranty. read more

This company has very poor customer service! I had my solar installed by them but it stopped working so I called to get someone come and check to fix it but you can't even get a schedule from them. Every time you call it's answered by customer service and the only response you get is they'll contact the department so I can get a schedule and should wait for a call or email that will schedule me but it's been more than a week and there's no email ever sent to get a schedule. Mind you this is just getting a schedule for repair, you never get one even if you call and follow up. Their answer is always wait for an email to get a schedule which they never do and in the meantime I'm here waiting for nothing. It's terrible customer service! Don't do business with this solar company or you'll end up in frustration and headaches like me. read more