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Blue Diamond Heating and Air

4.8 (112 reviews)
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Up in the Attic

I had Blue Diamond come out and fix the mess our original installers made in our attic from 12 years ago (I'm annoyed at how bad it ended up being). They went super cheap and did not install the correct size plenum and ducts, and our house never got cool enough, even though every HVAC person we brought out told us that we had the right size unit for our house. Anyway, Donovan (the owner) actually fully explained the problem instead of just saying "yeah we just gotta rip everything out, here is a quote for $8k". My response was always "Yeah, go f yourself, you just lost a sale". But since Donovan actually took the time to explain, and gave a reasonable quote, I took him up on it. Fast forward to the actual work that was done. I was home while it was happening, but if I was not, I would not have known anything was actually done. JR, Eddie and Ricky were extremely clean. Inside the house, inside the garage and outside in the driveway. I went up into the attic and while I'm not a HVAC tech, it looked like super professional work, like they actually cared about doing a good job, not just about getting it done. It was like nobody was there. I've had contractors leave cigarette butts and fast food bags in my yard before. Nothing like that from these guys. Time will tell how the A/C performs. It's San Diego winter and we do use the heat a bit at night. We did notice that our big front room with a vaulted ceiling that never got warm or cold is now warm.......I mean...that's something! The picture I attached is where they took a small tube and turned it into a big box all the way up into the attic. It's not very exciting, and you can't really tell that they did anything, which is good because the work was really clean. Maybe I will come back in July and update about the A/C, but so far I would recommend Blue Diamond for their work and reasonable pricing. Seriously, it's reasonable. I've had at least 8 HVAC people come out over in the past 10 years kicked them all out until Blue Diamond.

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5 months ago

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25 days ago

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7 months ago

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2 months ago

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9 months ago

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6 months ago

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7 months ago

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Donavan T.

Hi Jon, Thank you for the great review.

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4 months ago

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1 year ago

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10 months ago

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5 months ago

They do a good job, they always negotiate especially when its an odd job. I have used them twice. Really like these guys.

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1 year ago

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8 months ago

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2 years ago

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1 year ago

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2 years ago

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2 years ago

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2 years ago

Brian is efficient, easy to reach and does honest work. He's helped out with my home AC twice in the last 2 years. Recommend!! :)

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1 year ago

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Ask the Community - Blue Diamond Heating and Air

Review Highlights - Blue Diamond Heating and Air

“Brian and his crew were very friendly and personable, and well experienced in the HVAC world.”

Mentioned in 35 reviews

Read more highlights

Attic Heroes

Attic Heroes

(281 reviews)

** Professional, thorough, and honestly priced**…read more When we bought our new home in Bonita, we inherited an attic that had been poorly maintained by the previous owner. We knew it needed a full overhaul, so we got quotes from four different companies. The prices were all over the place, and surprisingly, even an unlicensed contractor came in higher than Fidel's quote with Attic Heroes. I was looking for a licensed, bonded company with 5-star quality at a fair price, and Attic Heroes delivered on every front. From the first conversation, Fidel was straightforward and transparent, with no pressure and no surprises. On the day of the job, Tony took the lead, and he and the crew were professional, clean, and incredibly thorough. They cleared out the old mess, sealed up penetrations, screened the vents to keep pests out, and installed new batts along with a deep, even layer of fresh blown-in insulation. The before and after photos speak for themselves. They didn't just do the job, they went above and beyond, and they left the house as clean as they found it. If you're looking for an attic company you can trust, take it from me and hire Attic Heroes with confidence. Thank you, Fidel and Tony, for making this homeowner very happy. -- Captain 619

Attic Heroes is the best insulation and attic remediation contractor in the area. They offer…read morecompetitive pricing and excellent service. Their team is highly skilled at attic clean-up, disinfecting, rodent prevention, and insulating. Fidel, the owner, and his team were easy to work with. They were knowledgeable, honest, and communicated clearly through every step of the project. They went above and beyond the scope of work to ensure that our attic and home were left in far better condition than before they started. I highly recommend Attic Heroes for your attic remediation, renovation, rodent-proofing, or insulating. They are the best in the area!

California Attic & Build

California Attic & Build

(74 reviews)

I like the work that was done to a degree. That degree is that I have 12" of insulation. Young,…read moreenergetic, crew that wanted to do a good job and for the most part they did. Some were like puppies, slipping, sliding, and dropping, dragging, equipment up and down my stairs. First mistake, a drop cloth to cover wooden stairs, thus the slipping and sliding as some hurriedly navigated the stairs. I heard more than one person fall. It sounded like a slip and slide. I'll add in here the dragging of the vac hose across the stairs, bansiter, and front door was heard in the back yard. Second, I was led to believe by sales guy Noah that there would be no dust because there would be a "tunnel" to the front door so nothing got out. The tunnel was along the upstairs hall of maybe 15 feet and opened onto the top of the stairs. I have mild asthma and had to use a mask while I waited in the taped off kitchen. I was told further that because they sealed the holes, it would not enter the house. Third mistake was that they did not cover there air vent above the HVAC unit, or if the did, when they removed the protection they were not careful to make sure the vent remained clear. As a result, the insulation partially covered the vent and some fell through onto and into my fan/heater unit. Last mistake. Over the course of the day, the floor protection and tunnel came loose or was torn. My bedroom door became ajar and the plastic tunnel came loose so insulation dust was blown into the bedroom by the wind. In one other bedroom, insulation migrated under the door where the tunnel was supposed to be. I am critical because if you are going to do a job, take the time to do it right. Crew was supposed to be on site before eight. They started at 9:30. Be on time. For a young crew, you need a forman or some other quality control. I chose the blown in cellulose. The price was competitive for the amount of work they had to do and the size of the crew. They were a hard working crew, but inexperienced, and that led to other small mistakes. They were respectful and polite. This is what made this a three star and why I recommended them, however, the homeowner needs stay on top of the work being done.

My 85-year-old father saw the company's advertisement in a coupon flyer and contacted them to check…read moreout his attic. On Friday, July 24, Dan came to my father's home and quoted him $8,000 for the work. My father explained that he is on a fixed income, and could not afford that amount. Dan and dad talked, then Dan offered to do the work for $5,500 and allow my father to pay in 3 installments. Because my dad still could not afford the $5,500 without my help, he contacted me at work and asked if I could help. During that conversation, Dan told me that my father had a significant rat infestation and that the situation was unsafe because rats had allegedly chewed electrical wires. This made the situation sound very serious, and I became concerned about my father's safety. I agreed to help him financially and confirmed directly with Dan that the total cost would be $5,500 for the job to be done. Dad said he gave Dan 3 checks, plus a $500 deposit. I was surprised to learn that all 3 checks had been collected at that time, rather than when the work began. While writing the checks, my father made an error on one and had to write another. He told me that Dan was urging him to hurry because he had another appointment. Although Dan was not rude, my father felt rushed and unsure. On Wed, 7/ 29, I went to my father's home to meet Dan and his crew. Before they arrived, I spoke with Dan by phone and specifically asked him to explain what the work would involve. He told me that the crew would: Clean and vacuum the attic. Remove the existing insulation, debris, and rat droppings.Rodent-proof and seal entry points around the attic, house, garage, and roof using steel mesh. Sanitize the affected areas.I asked Dan specifically, "Then you install the new insulation?" He told me no, that new insulation was not included. I was shocked because both my dad and I understood that the $5,500 price included replacing the insulation. I mean if you remove the old you have to put new insulation right? I asked Dan for a copy of the contract my father had signed, and he emailed it to me. At that point, the crew had arrived and was unloading equipment. My Dad wanted time to think about whether to proceed. I told Dan that & Dan continued telling me that my dad needed to have the work done because the rat droppings were dangerous and that rats chewed on wires and ducts. I felt pressured to proceed, particularly because Dan already had my dads post-dated checks and was in my ear stating its not safe etc. Dan also told me that he could no longer honor the $5,500 price if we did not proceed at that time. I now felt pressured and concerned for my dadl He initially said the new insulation would cost $3,500, which would be $9,000. the price dad originally could n't afford,He then offered to reduce the insulation cost to $2,500. I finally gave in to the pressure & concerned for dad I said ok do it. I subsequently had several conversations with Dan regarding the insulation. My concern was that the contract did not clearly state that insulation replacement was excluded, nor did it state that replacing the insulation would cost an additional $3,500. During my original conversation with Dan, I understood the agreed-upon price to be $5,500 for the job. If Dan said "by the way, insulation is Not included & will cost you more," I would have said NO at that time on 7.29 I was concerned because my father was left without insulation during a period of extremely hot weather. My father is 85 years old and has serious breathing and heart problems, so I was particularly concerned about his ability to remain safely in the home without the insulation being replaced promptly. On the morning of Aug 6 at 7:15 a.m., Dan called me while I was at work and told me that he had a family emergency and would not be returning until Aug 16 to install the insulation.I told him that I considered this unacceptable because of heat in Oside that week and his heath issues.I told Dan that I would consider contacting an attorney and he it wont stand and also will file a complaint with Yelp and the BBB, and call his office. Dan responded that there was no need to involve anyone else because the matter was between us. contacted Calf. Attic and Build& concerns to the recpt. She said she would have Ben, Dan's partner, call me. I spoke with Ben and explained the situation, including my concerns about my father's health and no insulation that was never on the contract.I mentioned my neighbor and I also went into the attic to look at the work ourselves. We observed rat droppings and areas where daylight could be seen coming through the structure, which raised additional concerns for me. Was it even SANATIZED!During my conversation with Ben, after I explained my concerns, I said I had someone come in & look at the work; he said, "Are you trying to throw me under the bus-shocked at what he said, I was trying to get answers & ensure the work dad paid for was properly completed!

Blue Diamond Heating and Air - hvac - Updated October 2026

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