When this salon opened, they were great. Over the past few years, ownership/management changes have really led to a decline. The pedicures I have had there haven't been very good for a while. I recently found an older gift certificate I had, so I took it in and the lady (who had not one other customer, by the way, laughed when I asked if I could still use it. She said that they expire a year after the purchase date (which is not noted anywhere on the gift certificate.) Any business should always keep a consistent accounting policy. Gift certificates outstanding should be noted in the event of a sale and still honored if not disclosed with an expiration as this one was not. I was there to have several services and they lost an additional $60 above the pedicure value of the gift certificate that they should have honored. I went down the road to my preferred salon. read more

Sun Valley Nail and Spa - Nail Salons Near Me - Gilbert, Arizona

I am not satisfied with the result of the work and the technician kept pushing me to get more services... I was about to tell her to stop and leave... She acted in the need of money. She even criticized my eyebrows saying I need the waxing, plus many other things. I hate that attitude of begging. I will not come back at all. She said: " pay before we do your nails and don't forget about the tip" they even put a sign that you should give the tip in cash because the charge of the card. I will look for a place where my money is valuable and where the technicians aren't annoying and in the need of money. read more

Pedicure for me and my husband. Made appt and they were still not prepared for us. Had to call in another tech which took 1/2 hour. The tech for my husband nicked his toe and made it bleed. I will probably go back because it's convenient but I would not consider it to be outstanding service. read more

I'm not one to get my nails done, ever. It's a shame because I've always wanted to. With my wedding coming up, I figured I'd get some nice fake gels so my hands would look pretty for the special day. I went to a completely different nail place with a friend of mine to get them done originally. Much to my horror, they made my nails WAY too long and didn't file the edges. My poor fingers looked like daggers. After two days of getting them caught on everything from my clothes to nearly ripping them off as I was sliding my back door open, I decided to head to Sun Valley to see if they could fix them. I asked how much it would be to file them down & she said it was no problem, she'd fix them for no charge. It was REALLY nice of her not to charge me, I wasn't expecting that. Not only did she file them down but she thinned them out. She was really good. As we got to talking she said she'd been doing nails for 15 years and you could tell by how precise she was. As we were getting done, she refused to take a tip and just said to come back to her when they need to be filled. My nails are absolutely beautiful, completely natural looking, and everything I expected them to be the first time around. I should have come here to begin with, now I know. read more

I've been coming here for four years and never written a yelp review!?! Love this place. Great prices and so many little extras with a pedi (sea salt, hot stones, hot towel...) always friendly and never rushed - make sure you've got a good hour to relax! They used to serve complimentary wine... read more

I've been quiet about this place for far too long!! I have been coming here for the past 4 years and won't go anywhere else!! Lillian takes such good care of me. Right before I started coming here I had an accident that damaged my thumb permanently. I don't have a thumb nail to work with but that didn't stop Lillian. She knew just what to do to make it look beautiful again. Seriously no one can tell I have a deformed thumb. She is an artist!!! They have the best pedi chairs around and plenty for all of your friends to come together. Although they do accept walk-in appts, I recommend calling ahead to make sure they can accommodate your schedule. Oh, and ask about happy hour, not sure when it is but they do give a discount during that time. read more

I love,love this place. I won't go any where else. The business is clean you don't have to worry about bring any cooties home with you. They always have the same staff so you can always have the same person. My favorite is Lillian, for nails and Jessica for pedicure. Really anyone there is awesome!!! read more

Sun Valley Nail and Spa - Lillian is the best! - Nail Salons Near Me - Gilbert, Arizona

I love Cindy, she does excellent acrylics. I get gel nails, and they last for weeks. I ask for theme stuff too. Holidays or vacation it's so fun! Love, love, love! read more

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Thanks Cindy and Nancy for making our first mom and daughter nail experience so pleasant. We love our nails. read more

Sun Valley Nail and Spa - Thank you Cindy and Nancy for making our first mom and daughter nail experience so relaxing. We love our nails. - Nail Salons Near Me - Gilbert, Arizona

After I week this is what I got! I gave a $20 tip and still got this. I spent 3 hours for a mani pedi....I WILL NEVER BE BACK !!! Shame on you!! read more

I really miss going here to get my nails done. I decided to go natural with my nails, but miss the wonderful customer service and quality nails. This place is a wonderful place to get your nails done. They would always listen to all of my crazy designs and I even got my hubby in there for a pedicure :) read more

I was a regular here years ago when this place was under different management. It's really gone downhill, unfortunately. I went for a pedicure a few weeks ago, and they didn't have the air conditioner on. It was sweltering. Very stagnant. The technician was pleasant and did a good job but they get a little pushy about telling you that you need to come see them every couple of weeks, etc. Shortly after I went home my dog stepped on my toe and smudged the polish...and I got back in the car and returned to have them fix it and they had closed a half hour earlier than the posted time. Had to go somewhere else. read more

I don't know how this place has such high reviews...? From the moment that I called to check for availability I was rushed on the phone call and told "yeah yeah yeah" and hung up on. I walked in with an open mind and nobody greeted me nor gave me a color selection when I requested a gel pedicure. After standing there, with zero customers in the shop, they finally told me to take a seat after five minutes. Then I asked for the gel colors and they were rudely handed to me. NOTE: if you get the man to do your pedi, RUN while you can!! He was so rough on me he stabbed my toe with the cuticle cutter and I started bleeding. It hurt so bad! He then trimmed my nails so short that they were swollen and flaming red with irritation that night and the following 5 days. It was so painful I honestly should have ran out! Thank God one of the women painted my nails because the guy sucked! For this reason I gave some stars. She did an ok job but left edges of my nails without polish which I didn't realize till I analyzed them at home that night. In summary, this place is BELOW AVERAGE, the guy technician is a NIGHTMARE and this place is a RIP OFF! $50 gel pedi!? At the very least they can offer you a beverage like a bottle of water while you're getting your service done. They are lucky I was desperate and was leaving town the next morning or I would've ran out. Do yourself a favor, DONT GET A PEDICURE HERE! Also don't let the guy check you out. He was trying to force me to give a $15 tip. I DONT THINK SO! read more

The employees were very kind and sweet so I wish I could give a better review. I got a gel manicure and while it appeared to be a good manicure for a couple days the polish on my thump because loose at the top. Within 5 days of the manicure the polish on 2 of my nails just fell right off! I peeled off the rest of them after that, they came off easy. If you've ever had a good gel manicure you would know that gel nail polish should never just easily peel off. It's too bad because I would have loved to support a family owned local business. read more

My first trip in I really loved this place, and every time since then that I've been in I've liked it just a little less. This last trip the person who did my nails was not great. He didn't push back my cuticles before clipping them, he didn't fully paint my nails (fingers or toes) I had to ask him to cover the entire nail but then the top coat didn't cover all of the polish, and he didn't clean under my nails. I must say that I probably won't be back, which is sad because I used to like them so much. read more

Went here for a mani and pedi. They not only did a great job with my help pedi, but also did awesome on my sns nails. I took off my acrylics before I went and a few on my nails were weird shaped due to me snagging them before i could get them done again. Not only did they put tips on the ones that needed it, they took the time to make sure both hands matched! I will definitely be coming back again! read more

These folks are the best. Great service and great prices. Definitely recommend for pedicures!

The lovely people who run this salon are so friendly! They do an AMAZING job and they always remember me. They have a great sense of humor and love to joke with us. It's always fun to see them! We ONLY go to Sun Valley Nails! read more

Quoted a 20 minute wait time, after 45 minutes neither of the other 2 parties even had polish yet. Took my pruney feet out of the water and left. Moving down the street next month... way too much competition in the area to come back here. read more

I LOVE my nails! They did an amazing job! Not only are they super friendly they are very professional. My service dog even got to sit on my lap during my mani and pedi. This place is definitely the place to go! We will be back for sure!! read more

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Over charged I got charge $38 for a basic manicure and just a regular pedicure and that supposed to be with the 15% off happy hour discount. Ripped off it should've cost me $29 shame on them. And she didn't even push back my cuticles on my manicure. They are nice people as they rip you off. read more

My two sisters and I were in desperate need of pedicures and we came here after being turned away by another place because it was so close to closing time (totally our fault). We walked in 30 minutes before close (expecting to be turned away again) and the ladies here took us in and ended up staying late to help us out! They were so nice and gave us cold water bottles and everything! They took their time and made sure we were comfortable. Definitely going to be coming back here again! UPDATE: One week later and I've changed my mind a little bit. One of my sisters and I have come to realize that they cut our toenails a little too short and it has resulted in us getting ingrown toenails. It is not our first time with ingrown toenails so we know how to take care of them but it is definitely annoying having to deal with it after paying good money to have toes look nice. I'm not saying I won't ever come back here, but if I do I will definitely be telling them to leave my toenails a little longer. read more

They are so RUDE at this place. I called ahead and they told me to come in. I show up & they begin the process. After they wrapped my nails they pushed me out of my seat. Put another customer in my place. Don't go here. I walked out. read more

Really friendly employees. They do a nice job and are always really kind and nice. It is a tad bit over priced however they aren't usually extremely busy which is nice on a Saturday morning. read more

Very picky about my pedicures and Kathy always does an amazing job! The nails and nail art are amazing! Highly recommend this place! Have been coming here for awhile now! Really nice group of ladies! read more

Sun Valley Nail and Spa - Picking out which nail art to use - Nail Salons Near Me - Gilbert, Arizona

The nail tech Vin was very meticulous and did an excellent job . I had a pedicure and she actually took the time to preciously trim around my toenails . Everyone there was friendly and made sure I was happy with my service. read more

This place is amazing. After moving here from Ca, I have been looking for a nail place for 3 yrs!!! Cecilia and Lilian really know how to take care for their customers. But I recommend making an appointment. read more

Not sure what I think about this place. I heard from a coworker about SNS nails not realizing it's actually the white and pink powder. It is also safer for your natural nail then gel mani. So I told the lady that's what I wanted. I really don't think she knew what she was doing because she kept forgetting which step she was on for each hand. I know what forgot an entire step on my right hand. I didn't say anything, I just wanted to get out of there. The guy owner was there doing a pedi and his butt crack was showing -so disgusting. I don't think they use sanitized tools either. All of the baskets were on the ground and my lady needed something so she went to pick it up and it was used on someone right before that. I think I may call the health inspector about it. I don't think I'll be going back. My nails don't look horrible but I'm not impressed with them. read more

Walked in for an eyebrow wax, $10 is pretty standard. The space looks clean, didn't have a chance to look at the color selection for nail services but would consider going there again if I'm in the area. Most places I go to I break out after a wax, did not experience that here. read more

Excellent service and beautiful job on my nails. Recommend to anyone looking for a new nail place.

Kathy is the best! She did my french manicure with gel and it came out amazing! I only wish she could have done my toes as well. Someone new did them and based on how they came out, you could tell he was new. Go to Kathy! She is your lady!! read more

Not a good nail salon at all, didn't mind the 20 minute wait. But took over an hour to do a gel manicure. They added water or something to the nail polish I picked and it was clear, so I had to choose another color. Still not what I wanted. Never have I got a gel manicure where the polish is layered on my skin and all over the cuticle. And her not taking off all the previous polish, when added gel she takes the clippers and digs in my nail to take off and try a smooth out. My friend also got a gel french, asked for square and got 2/10 nails squared. Mother got a pedicure, paid for the highest package and didn't receive the services that was on the menu, they replied with 'oh it changed'. We replied with 'maybe you should update your menu because I didn't get what I paid for.' Spend well over $100 and disappointed in the work we received. read more

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Good salon, decent nail work. Its super hard finding good customer service and work but I finally did. They are super nice here and they do a great job! They are reasonably priced as well :) they do great work and treat you good as well and dont make you wait all day and are very nice. This place is also very clean. read more

Sun Valley Nail and Spa - Nail Salons Near Me - Gilbert, Arizona

Great little nail place. I was looking for a salon that was between our house and a friend's house; this one was perfect. I made a pedicure appointment for both of us. They were very prompt and ready for us when we arrived (a big plus!). I'm a bit of a germaphobe but this place was very clean. The employees were friendly and professional. We both had nail art designs done and they turned out great. My pedicure lasted for weeks. The prices were very reasonable and I have seen coupons available. We'll definitely go back and if our experience is just as good next time, I wouldn't hesitate to change my review to 5 stars. read more

I went to Sun Valley for a Christmas pedicure with my mom and sister. We had a great time chatting with everyone that worked there. They did a great job and made sure we had a a good experience. We each got nail design and they were very into the details and made sure we loved it. Eric did my pedicure and was great at what he did and spent a lot of time making sure my nails were perfect. Glad to have found a place that we can go to regularly! Definitely recommend! read more

I come here for my pedicures and manicures. They do a great job and are nice people.

Love Sun Valley Nail! The ladies are really nice and professional, listened to what I wanted and gave me what I asked for plus suggested some extras that I am really happy with. Will definitely go back here. read more

I tried this place out today because it was closer than the nail place I usually go to. I came in to get my nails filled in and had to wait half an hour. The lady who did my nails did not take her time at all. She seemed like she just wanted to get it done. She nicked my skin several time and she made me bleed on multiple fingers, I was cringing in pain the whole time. I really wanted to like this place because of how good the prices were and how close it was to home but I am definitely not coming here again. read more

I am in a Serious Depression. I am moving out of state due to work, and am Sooooo sad to be leaving Sun Valley Nails. I have been going here for almost 8 yrs. and Lilly and CeCe have been like family to me and my daughter. They always fit us in, go out of there way to do an amaing job, and I get comments everywhere I go about how amazing my nails look. I am sick about having to start all over in another state and look for a nail salon even close to this good. Lily and CeCe, I love you guys, and you can bet I'll come in for a freshen up when I'm back in the area. read more

This is about the worst manicure I have ever had. I went in for a very simple, regular manicure because my nails grow very quickly and I produce a lot of cuticle. I don't wear false nails but I like to keep my hands looking neat. The lady did a terrible job. My cuticles are raggedy looking, she didn't even remove most of the cuticle from the nails. She forgot to buff the nails on one hand and had to backtrack after the oil was applied. she did a half *ss job buffing the nails and she painted OVER polish from the last manicure that wasn't removed totally even after I pointed it out to her. The corner of one nail was smudged and when I pointed it out she painted over it instead of removing it and reapplying the polish so that nail is bumpy looking. I would never go here again and I wouldn't recommend it to anyone. I could have done a better job myself. read more