I hired Summit to tile my kitchen, sun room, and laundry room (700 sq ft). They realized the employee did not install the flooring to their standards. Without hesitation Summit informed me the job would completely demolished and re-installed at No Charge. Therefore, I feel compelled to share a note I sent to Summit Senior Management. Summit Senior Management I'm writing to commend your company for the exceptional services provided by Donna, Dennis, and Shaun. Each of them went "over and above" by exceeding all expectations while re-doing my flooring project. Donna is a relentless problem solver that without hesitation realized my flooring job was not performed to Summit standards. She undertook a Herculean effort rearranging schedules and re-prioritizing workloads to ensure the right employees were on my job from demolition to installation. Her tireless, diplomatic, and expert professionalism ensured rapid resolution of my frustrations and concerns. She truly understands the meaning of Customer Service and Satisfaction. Dennis and Shaun are True Craftsmen! Their attention to detail, problem solving skills, and enthusiasm are a tribute to their trade. They stayed on my job every day until I arrived home to inspect their work and explain the next day's work activities. Their work is of the highest quality and they should be given the toughest jobs in the future. Donna, Dennis, and Shaun are true professionals with unequalled commitment and expertise. Please recognize these employees for a Job Well Done!!! read more

My deck (three story condo stacked deck) was in bad need of repair. No maintenance had ever been performed on the deck, so after 9 years it was a disaster waiting to happen. I called Summit Environmental Solutions and they showed at my condo as scheduled (on time), assessed the deck, told me what needed to be repaired, and how the work was going to be performed. They gave me that best price out of call the contractors that I reached out to for the deck repair work. Here is the best news; Summit Environmental Solutions practically rebuild the entire deck (which was needed). They replaced all the floorboards, the top railing, and the lower railing. They reattached all the spokes connecting the upper and lower railing. They also secured the deck so that it no longer feels shaky and the railing is now secure and sturdy. They did all the work from outside, they did not request entry into my condo not once. That meant I did not have to be there for them to repair the deck. The deck now looks great and feels great. In addition, the customer service was excellent as well. They keep me informed on the progress of the work and they stayed within their stated cost and timeframe. I highly recommend Summit Environmental Solutions for their professionalism, work performance, and finished product... read more

We purchased our home in August of last year. The previous owner was elderly and did a poor job of upkeep. When we started to hear very loud noises in the attic in April, my husband found SES online and they came out to the house within a week to check it out. Scott, the owner, had a plan of attack that day and we signed the contract for trapping the squirrels, repairing the holes and the dryer vent and all exhaust fans in the attic. Scott caught 3 squirrels the first day!! They set traps and over the course of a week, caught 2 more. They did the repairs to the attic the following week and all work was quality. We also had them come back to sanitize our attic to get rid of the squirrel pheromones so hopefully we won't attract any more. Scott submitted a proposal for a new roof, insulation and gutters but we ended up going with another company which has proved to be not a great decision. Should have signed with Scott!! His quote was in line with everyone else and I feel like he would have offered more guidance throughout the roofing/insulation process. His crews were always on time and professional. The office staff went above and beyond with their advice helping us through this process. Thanks so much! read more

I had an extremely disappointing experience with Sumit Environmental Solutions. If negative stars were possible, they'd be warranted here. I contacted them to address a rodent issue, but despite multiple visits from their technicians, the problem remains unresolved. Each technician provided different, sometimes contradictory information, leading to significant confusion and frustration. Attempts to reach a manager were met with silence for months, even after repeated calls. Only after I insisted that I could visit their office in person did I receive a response. When I finally spoke with a manager, he dismissed responsibility for the inconsistent advice given by his staff and mentioned that, due to the delays and lack of follow-through, the issue could now be worse or potentially a different rodent problem altogether. He also indicated that he couldn't verify the work done unless it was documented by the technician, suggesting the only solution would be to restart the entire process with a new estimate. Overall, I feel this company lacks accountability and clear communication. I would strongly recommend looking elsewhere if you're in need of reliable pest control services. read more

After our home was unfortunately damaged due to a fire, we called Summit to help us out and they sure did great! I wanted them to restore everything in my house that was damaged by the fire and they agreed. Throughout the process, Summit's team went above and beyond starting with the Demolition and making sure no further damage occurred, such as pipes freezing and boarding up windows, which was all done after business hours. Not only did Summit do an amazing job on the restoration of my home, but also cleaning the home and making sure it was safe. The crew was very respectful in our home clearing out our personal items and communicative. Same with the office staff, always picked up the phone quickly, pleasure to work with the office staff. From Attic to Basement, Summit saved my home! Will definitely be recommending Summit to everyone in the future. Thanks! read more

We had an emergency wasp infestation on our camper that we needed taken care of immediately. Their customer service folks were wonderful and they sent out Chris Hornberger to the rescue. He came out was super friendly and very customer oriented and professional. I explained that I was highly allergic so I wouldn't be much help, but he was also allergic. He was our hero for the day, because he went in and found the nest, which was in a difficult location, and exterminated the wasps! Not a job that's fun, but he jumped right in. I'm super grateful because we needed the camper for a special camp we are putting on next week-so it needed to be wasp free. Thank you Chris and Summit we will definitely call again anytime we have a pest problem! Chris was awesome and a great representation of your customer service!!! read more

Donna and her SUMMIT staff have been phenomenal. I appreciate getting a veteran's discount; however, more importantly, workmanship guarantee is paramount. Follow-up clean-up for both the roof install and installation is most appreciated. Even my front steps were steam cleaned and all my boxes in attic were touched up after new R38 insulation installation. Thank-you very much!! Pleasant interaction with staff, technicians, and all related follow-up has been most appreciated. Summit Environmental Solutions cares for their customers and works with you to ensure all is done to your satisfaction. Oh yes, and by the way, I no longer feed birds and squirrels, because they do not pay rent for living in my attic. I recommend all customers heed this advice!! read more

Great customer service due to Ernie McGhee! He was also so good about keeping me informed of what was happening each day as they set traps for a raccoon(s) I had in the attic. The raccoon was too smart to go in the trap despite numerous kinds of food lures. Ernie reassured me that he would go into the attic and remove them by hand if needed. This was just what I needed to hear! It did not come to that but I was very reassured. They cleaned the attic of raccoon excrement and sealed the entry point including a permanent cage over the attic vent. I feel Ernie is a great asset to this company as well as a great representative of customer service. read more

My floors in the kitchen were freezing and Summit came out and gave me a variety of options ranging from a deluxe package, to a basic one. I could only afford the basic package but they enthusiastically came out and finished the job for me. They went into the crawlspace and sprayed foam around the perimeter where cold air was leaking in and wrapped my ducts. Apparently you can go all out and put special vapor barrier on top of foam wall insulation and achieve better results but my situation has gotten much better and hopefully i can upgrade it down the road when i have a little more extra cash! great service by the summit team! read more

I am more than happy to rewrite my review! I mentioned not receiving picture of the before and after work completed. Less than 24 hours later, I received the pictures. So from 4 to 5 just like that.... thank you Had issues with squirrels in my attic. Darshon and the Team did a great job fixing the damage. Very efficient and professional. They took measures to ensure my carpet was not walked on etc. Looking back at it, I only wish they would have provided before and after pictures of the work completed. As I am not able to see the work completed on the roof read more

I called Summit Environmental Solutions to remove squirrels living in my attic, and to clean up and make the necessary repairs to it, they promptly came over and after a very careful inspection they went ahead and remove the critters that were living in my attic, they removed them and also they close the entry holes where they were coming in. I am critter free and my house is now nice and comfortable after the new insulation they installed in my attic. Thank you guys, you did a great job. J Carson, Herndon VA read more

I contacted Summit to help deal with a woodpecker that made many holes in our house siding. Jason Card provided great service, installing a variety of deterrent devices around the house, monitoring how well they worked, and working from a high ladder to repair the holes and then came back later and primed and painted all of his repairs, plus some repairs that I had made earlier. He was great in letting me know when he would be at our house and was available by cell phone if I needed to call him. Neil C. read more

I hired Summit Environmental Solutions to remove and replace my insulation after we discovered we had squirrels in our attic. They were very professional and friendly. Work was done as it was explained. They also discovered a vent in attic that was no longer attached and venting properly so they repaired it for us at no charge. Said it only took a few minutes to correct so they did not want to charge us. Very honest company which is rare these days. Highly recommend Summit Environmental Solutions read more

Summit Environmental Solutions failed to inform me that the technician entering my home, Alex Clark, was convicted of arson. I have the right to know who I am allowing into my home and who I am giving my business and personal information to. My attempts to discuss my concerns were met with frustration and dismissal. Summit did not interact with professionalism and did not seem at all interested in fixing in any of the issues despite being ready to bill for them. read more

I have used this company on 3 separate occasions, and they have been dependable and trustworthy each time. Their workers are courteous and very respectful of the property and cleaned up after each time. I never felt pressure to have unnecessary work done and they were honest in their advice and recommendations. Donna worked with me and resolved several issues with kindness and compassion. I would certainly recommend the company! read more

Last year I used Summit Environmental Solutions because I wanted a deck built on to the side of my house. They gave me a great price and soon after I contacted them I had a wonderful new addition to my house. I go out on the deck all the time and it was one of the best decisions I've ever made. I'm really grateful to Summit for doing such an amazing job, and I'd be eager to use them again for another project in the future. read more

We had Voles in our backyard and Summit took care of them for us. Tim came out the very next day and explained everything he was about to do...I initially thought I had Moles...who knew they were Voles! Tim did. The value was great considering they really to precautions regarding my 3 dogs to make sure they did not get hurt or poisoned. I am very pleased with the results. Will hire them in the future. read more

I contacted Summit to remove a raccoon from my attic. We just moved in the home so this was something I wanted done very quickly as I have 2 children. Not only were they quick and efficient, but also very professional. They did everything as they said they would, and the pricing was extremely fair. I would recommend Summit to anyone and would definitely use them again. read more

Great results with Summit. Animals had burrowed under my porch and made themselves at home. Summit came right out, identified the problem, and had a plan. Summit came back ahead of schedule, dug out the burrow, and sealed it off with barrier walls. I would recommend Summit to anyone with wildlife issues. read more