I hate birds. Like truly hate the winged rats. And I recently found out that I had some living in…read moremy bathroom vent. So those that know me know my anxiety hit the roof. I initially called another company who referred me to this one (because he was moving his business out of state). I spoke to Kenny in a frantic mode. I was sitting in my car watching the birds having a party in my vent. Living in my home without paying rent...yeah not me! Luckily for me he said that he would be in my area and could solve my problem today. The eviction process started today! Kenny called me when he was about 10 minutes out. He came promptly, was courteous, and didn't even flinch when 3 birds that were chilling in there flew out. The nest and debris that came out of that vent...I swear I couldn't believe the amount of stuff in there. Once he closed up everything, do you know the birds had the audacity to try and return??? I was done. But no more birds in my vent! I'm a happy momma and very pleased with his work. I definitely recommend!

I contacted BEDR Wildlife for assistance with birds. They provided a quote over the phone and…read morescheduled an appointment for the next business day. They addressed three entry points, all of which were 3-4 stories high. They scaled those heights with ease. They were quick and efficient. I realized afterwards that I had been overcharged. I contacted the owner and he immediately agreed to make it right. He also spotted a safety issue and recommended his team come back to address. They did so and completed the work to my satisfaction. I was impressed with their integrity and desire to get the job right.

We had been hearing some light noises in the attic and had feared some realm of wildlife was trying…read moreto live rent free in our home. Read a ton of reviews for companies in the general area and decided to go with AWR and I'm glad we did. Paul was super quick to get out to our house to investigate and found the entry point. He set up a trap and within a few hours, there was a fat, male grey squirrel in there. He came back out the following day and blocked off the entry point and took care of the squirrel and trap. Couple of days later and no more attic activity of any sort. He did a wonderful job sealing off the prior entry point to make sure we won't have new guests trying to make a home in the attic. It's rare these days to get great service, quality work, and the pricing not be astronomical. Paul was fast to respond, easy to contact, and provided great service with an easygoing attitude. He didn't try to make me feel dumb about not knowing as much as he does. He actually wanted to help me solve my problem and not rob me in the process. I can't speak for any other similar companies in the area, but I would 100% suggest AWR to anyone with critter issues.

Moved to Locust Grove recently and been shammed more than once already, but not by these guys. Paul…read morecame out immediately after I called and found some dead squirrels in my attic, which he removed. He then gave a detailed breakdown of what we MIGHT want to consider in the future and made great suggestions. He stressed that these things did not HAVE to be done immediately or at all if we didn't want to and never tried to scam or rush us. Since he was willing to deal with stuff I wouldn't want to do, I offered him a tip, which he refused. Honest, friendly, direct and no B.S. - I will definitely call on him anytime in the future as needed. Give him your business - we need a lot more people like him!

One of the things I value is my time and other people's time so I love it when Slug-a bug showed up…read moreearly. Mike was the rep and once he knows what he was dealing with he took care of it right away. He stayed a bit to make sure the job is done properly. Mike was very professional and respectful of our property. I highly recommend this company.

Slug-A-Bug has been taking care of me for over 20 years now and they haven't missed a beat the…read moreentire time. Mike, the owner, has been great and always takes good care of us. We've not had any issues with bugs, spiders, or termites, and we live in a wooded area! Also, we have a crawl space under the entire house and still no issues. This is important to us because with small dogs, even a spider bite could kill them, and so we're glad Mike and Slug-A-Bug have been making sure pests don't find a home here! My wife and I both highly recommend Slug-A-Bug, they're fair on cost and great at service. Take advantage of using them if you're in their coverage area.

FINALLY, my bird issue has been resolved, thanks to Jesse James Critter Gitters. For several years…read morebirds have found their way through small openings to nest in the area inside my garage roof. Brian and Noah addressed the situation by applying screwed on covering, to keep determined birds from entering. Thank you, in Sterling, VA

Horrible customer service and terrible service that was not thorough at all. If I could give the…read morecompany zero stars I would. It's extremely frustrating to pay $500 for an incomplete service that only took the technician 40 minutes and did not get the job done. Subsequently, I persistently called, left voicemails and emailed for 2 weeks letting them know of my issue and they kept giving me the run around. It's unfortunate because they were so quick to get me scheduled to take my money but when I told them they obviously didn't do the job I paid for, they have been completely ghost. Because of the nature of the situation and the health hazard, I had to call another company to fix the faulty job they did. The new company is excellent, great customer service and I will recommend them to everyone with any similar issues as well as my HOA because we have wildlife issues is my neighborhood quite often. Companies like Jesse James do not care about customers... customers who work hard NOT to throw away money! I do not write reviews often so when I do it's because I value my dollar and do not want others taking advantage. Sadly, I was referred to Jesse James by another company who could not get to me sooner so I'll have to also let them know about my experience so others do not have my same fate! And do not lie and say you were not given access to the interior of the house (like you did in your response to me on Google). If you would've called me back or responded to my emails - had a conversion about any of this you would have heard the truth. Review our invoice that states exactly what we said no to - upcharges your technician tried to sell us for exterior gates around the vents. This is exactly why your customer service is horrible. You as the owner weren't even respectful enough to respond and let me know hey this is what my technician told me but what actually happened? Again, absolutely horrible - all around hands down despicable service and an even more terrible leader who would rather hide behind a computer and lie on the internet than face the truth!

I was very happy with the work performed by Justin and Philip. About a week previously, my…read moredaughter noted "a lot of bees" in the attic playroom. The bees were coming in through a hole in the drywall. There were hundreds of bees throughout the room. My first thought was holy s&$! Alpha pest management was recommended by one of my neighbors. Justin called me back on the day when I put in a service request via their website. While I had to wait a bit that day to get a response (this is not a big firm with lots of sales agents and so forth), I spoke with Justin (an exterminator) himself. I didn't have to waste my time speaking to some sales agent. Just asked me to send some pictures of the bees. He immediately told me they were not carpenter bees, which do not sting, but hornets which do! He came the next day to take a look around and recommended taping up the hole in the drywall. This solved the immediate problem of hundreds of bees getting into the attic. Despite Monday being a holiday, he said he was available. He came with his associate, Phillip, who does the drywall repair. Overall, a very professional and positive experience. I am very happy that these @&$!ing hornets are dead.

In April 2026 I asked Justin to remove three squirrels from our attic and fix the hole in the…read moresoffit that squirrels used to get in and out. Five months after the job was done, the soffit patch started deteriorating and fell apart. I contacted Justin to let him know and asked him whether I could count on him to redo the work. I received no response. This company will charge you a high price for anything that is not pest management, and they will have someone else do the work with a very poor quality of materials and craftmanship. Awful customer service and even worse accountability of their work. By the way, Justin's response below is absolutely false. My advice is that you look elsewhere for real professionals that are accountable for their work.

Troy is awesome! Worked hard and above and beyond. Not only…read moredid he find the raccoons in our attic and eradicate them, he went beyond his call of duty to rectify our roof and work long hours fixing other stuff he didn't even have to. He also made extra trips and stayed with in close communication with me because he knew I was quite stressed. I strongly recommend him!!!!!!

Troy is the best! He was reassuring while working hard to…read moremake sure the raccoon that had taken up residence in our attic left the building safely. Once he was sure the critter was out, Troy repaired its access point and cleaned up the mess it had made. Despite his very busy schedule, Troy made time to take care of this for which we are very thankful! Not only is he knowledgeable, professional, thorough and humane, he's a very kind and personable man. We'd definitely recommend him!!

Mike, the owner, is wonderful, very polite and knowledgeable, on time, just what you want from a…read morebusiness owner. His prices are reasonable! He explains everything clearly. We are thrilled to have found Virginia Pest Management and this super nice young man. We would recommend him to everyone! If it were not so far away we would ask him to take care of our other house in Reston too!

Excellent customer service!!! Wesley was super professional and waiting for me till I got home. I I…read morewas stuck in traffic and Wesley was very understanding. He treated my house and explained everything he did. Overall I am very pleased and will recommend this company to anyone looking for an exterminator.

Amazing customer service and technicians are always knowledgeable and considerate! Would recommend…read moreto anyone looking for quality pest control service.