I was very happy with the work performed by Justin and Philip. About a week previously, my…read moredaughter noted "a lot of bees" in the attic playroom. The bees were coming in through a hole in the drywall. There were hundreds of bees throughout the room. My first thought was holy s&$! Alpha pest management was recommended by one of my neighbors. Justin called me back on the day when I put in a service request via their website. While I had to wait a bit that day to get a response (this is not a big firm with lots of sales agents and so forth), I spoke with Justin (an exterminator) himself. I didn't have to waste my time speaking to some sales agent. Just asked me to send some pictures of the bees. He immediately told me they were not carpenter bees, which do not sting, but hornets which do! He came the next day to take a look around and recommended taping up the hole in the drywall. This solved the immediate problem of hundreds of bees getting into the attic. Despite Monday being a holiday, he said he was available. He came with his associate, Phillip, who does the drywall repair. Overall, a very professional and positive experience. I am very happy that these @&$!ing hornets are dead.

In April 2026 I asked Justin to remove three squirrels from our attic and fix the hole in the…read moresoffit that squirrels used to get in and out. Five months after the job was done, the soffit patch started deteriorating and fell apart. I contacted Justin to let him know and asked him whether I could count on him to redo the work. I received no response. This company will charge you a high price for anything that is not pest management, and they will have someone else do the work with a very poor quality of materials and craftmanship. Awful customer service and even worse accountability of their work. By the way, Justin's response below is absolutely false. My advice is that you look elsewhere for real professionals that are accountable for their work.

I am happy with my services with First Choice. The treatment was effective and affordable!…read moreDefinitely recommend this company for pest control service.

From the owner: Having Bug Problems? Leave them to your Friendly Bug Experts! We Specialize in Residential &…read moreCommercial Pest Management Solutions. WE TREAT: (Tratamientos:) -Ants (Hormigas) -Spiders (Arañas) -Crickets (Saltamontes) -Roaches (Cucarachas) -Silverfish (Silverfish) -Bed Bugs (Chinches) -Centipedes (Cienpiés) -Mosquito, Fleas &Ticks -Carpenter Bees/Ants -Rodents (Mice and Rats) (Ratón & Ratas) -Nest Removal (Wasps/Hornet) - + Many more Insects! ( Y muchos más!) Give Us a Call Today!

We had been hearing some light noises in the attic and had feared some realm of wildlife was trying…read moreto live rent free in our home. Read a ton of reviews for companies in the general area and decided to go with AWR and I'm glad we did. Paul was super quick to get out to our house to investigate and found the entry point. He set up a trap and within a few hours, there was a fat, male grey squirrel in there. He came back out the following day and blocked off the entry point and took care of the squirrel and trap. Couple of days later and no more attic activity of any sort. He did a wonderful job sealing off the prior entry point to make sure we won't have new guests trying to make a home in the attic. It's rare these days to get great service, quality work, and the pricing not be astronomical. Paul was fast to respond, easy to contact, and provided great service with an easygoing attitude. He didn't try to make me feel dumb about not knowing as much as he does. He actually wanted to help me solve my problem and not rob me in the process. I can't speak for any other similar companies in the area, but I would 100% suggest AWR to anyone with critter issues.

Moved to Locust Grove recently and been shammed more than once already, but not by these guys. Paul…read morecame out immediately after I called and found some dead squirrels in my attic, which he removed. He then gave a detailed breakdown of what we MIGHT want to consider in the future and made great suggestions. He stressed that these things did not HAVE to be done immediately or at all if we didn't want to and never tried to scam or rush us. Since he was willing to deal with stuff I wouldn't want to do, I offered him a tip, which he refused. Honest, friendly, direct and no B.S. - I will definitely call on him anytime in the future as needed. Give him your business - we need a lot more people like him!

We used Perma Treat to get rid of the cockroaches that our daughter brought home with her from…read morecollege. UGH! Perma Treat was great! Mike came out several times until they were DEAD. He continued to come out monthly until the contract ended. He was efficient, professional, and kind - and patient putting up with me going on about my cockroaches. Recently we discovered we had bats in our attack. We called Perma Treat and spoke with Josh, who took care of everything. Again, Perma Treat was great. The guys who came out were thorough and professional. And again they put up with me kind of being nuts about having bats in my attic. Would recommend without hesitation.

Have dealt with Scheduler, Supervisor, Inspectors, Technicians, and found them to be excellent at…read moreall these levels. Particularly must acknowledge Dave, Devin, Connor, and Mark. These men have been wonderful at keeping me informed of issues and responding to my calls and questions. They have been super polite, sensitive to my needs, efficient in their work, respectful of my time. Yes, there have been some corrections that needed to be made on their part. But even these have been well handled. Therefore, I highly recommend them. Are they expensive? Yes! But in this case, for me, the old adage of "You get what you pay for " is holding true. Zoila Ortega, R.N., Ph.D.

FINALLY, my bird issue has been resolved, thanks to Jesse James Critter Gitters. For several years…read morebirds have found their way through small openings to nest in the area inside my garage roof. Brian and Noah addressed the situation by applying screwed on covering, to keep determined birds from entering. Thank you, in Sterling, VA

Horrible customer service and terrible service that was not thorough at all. If I could give the…read morecompany zero stars I would. It's extremely frustrating to pay $500 for an incomplete service that only took the technician 40 minutes and did not get the job done. Subsequently, I persistently called, left voicemails and emailed for 2 weeks letting them know of my issue and they kept giving me the run around. It's unfortunate because they were so quick to get me scheduled to take my money but when I told them they obviously didn't do the job I paid for, they have been completely ghost. Because of the nature of the situation and the health hazard, I had to call another company to fix the faulty job they did. The new company is excellent, great customer service and I will recommend them to everyone with any similar issues as well as my HOA because we have wildlife issues is my neighborhood quite often. Companies like Jesse James do not care about customers... customers who work hard NOT to throw away money! I do not write reviews often so when I do it's because I value my dollar and do not want others taking advantage. Sadly, I was referred to Jesse James by another company who could not get to me sooner so I'll have to also let them know about my experience so others do not have my same fate! And do not lie and say you were not given access to the interior of the house (like you did in your response to me on Google). If you would've called me back or responded to my emails - had a conversion about any of this you would have heard the truth. Review our invoice that states exactly what we said no to - upcharges your technician tried to sell us for exterior gates around the vents. This is exactly why your customer service is horrible. You as the owner weren't even respectful enough to respond and let me know hey this is what my technician told me but what actually happened? Again, absolutely horrible - all around hands down despicable service and an even more terrible leader who would rather hide behind a computer and lie on the internet than face the truth!

I don't often write reviews so when I do, it means I was thoroughly impressed…read more We found and hired Kevin during our home buying process. He found the termites and we asked the sellers to consider using him to treat for them. They agreed and were just as pleased with him as we were. He was responsive, professional, courteous, on time, and did an outstanding job for us. To be specific, he catered to our schedule, completed the job, gave follow up emails with details, and shared how to be proactive in the future to protect our home. After we completed the termite (and other wood destroying insect) inspection/treatment, we signed up with Kevin for his annual (quarterly scheduled and unlimited call in request visits) pest control service. We've been here three months now and he has been at our "beck and call" ever since. Any time we have seen anything, he has shown up quickly and handled. He always wears his mask without being asked (which is a HUGE deal to us especially as so many people have stopped wearing them during the pandemic or scoffed at us for asking), he ensures he takes off his shoes or wears booties in the house to protect our rugs (again without being asked), and HE proactively emailed for our quarterly service. Additionally, he went above and beyond for our rodent control needs, as we did not want to use bait which slowly and painfully kills critters and can cause secondary kill on predators such as owls who may unknowingly eat poisoned rodents. We wanted to use quick kill snap traps when we heard what we believed was a mouse, and he came and set the traps, checked them frequently and we were able to catch the one mouse that was causing the sounds we heard. We also were having mole trouble in our yard, and didn't want to use snap traps that might be found by our little dog nor slow-kill bait, so he sourced a pet and environmentally safe repellant that we happily paid for (he only charged us cost) - and it works! On top of THAT, we could not find a decent spreader for the mole bait, so he indefinitely loaned us his. We also had trouble with an ant infestation that was disturbed when a plumber replaced our sink strainer/basket and we could not get them under control. He was willing to do fogging, etc. after the bait kept killing but was a little slower than he would have liked because of how large the ant infestation inside the walls must have been when disturbed. He was relentless and nothing but a perfect gentleman, without EVER showing signs of frustration at the many times he had to come out here. I mean, really, how many service industry people can you say all of this about? I can not speak highly enough about Kevin, his personality AND his business. I would not hesitate for one second to recommend him to anyone seeking pest control services, small or large.

Just started working with them. Does seem like I'm seeing fewer bugs now. Price may be a little highread more

I've been using Go-Forth pest control (formerly known as Bioshield) for a few years now. I like the…read moredifferent levels of plans and that I can change it according to our residential needs. The guys who come out are knowledgeable and do a really good job. Go-Forth is always available should any problems arise at no additional costs, per my service agreement, and that gives me peace of mind. William and Nicholas are personable and strive to eliminate pests. I recently upgraded to include mosquito maintenance, and it works quite well! I'm glad I did.

Highest growth since branch inception Highest retention rate…read moresince branch inception Highest sales volume since inception Highest revenue stream since inception For the first time ever the Richmond branch made money and wasnt miserable to work at, at all. Management did not like this one bit but at least I'm not incarcerated for viewing some incredibly inappropriate images during work hours and left in handcuffs. His replacement suffered stroke and left on a stretcher. I left in an Uber y'all paid for. Judging by history, I just couldn't uphold "the high standard" (that no one can list or describe making it even dumber sounding and more fake than you intended! that my predecessor's upheld. Thank God!

This is going to be very brief. These guys are the real deal. They're professional. They don't…read moretry to rip you off. When I bought a house in Fredericksburg, I tried to continue the previous owner's service warranty with Orkin. After several attempts, I gave up. The price was just nowhere near what I thought was reasonable. So, I searched and searched online for another company for months. One pest control company told me that I already had enough protection in the ground and others wanted thousands of dollars to drill holes and pour gallons of poisons into the ground. Then, one day, l discovered Dodson. The representative was punctual, courteous and honest. He gave me a detailed price quote that he fully explained. Yes, the planned services and price were similar but this time I fully understood them. Dodson didn't try to pressure me. The representative left me with his quote and told me that I could start services at any time. I had told him that I already had a lot of home improvement projects underway so I didn't want to commit then. So, no, I haven't signed with them yet, but when I'm ready to start a termite plan, you can be sure that it will be with Dodson.

From the owner: Dodson Pest Control is one of the largest family owned and operated, full service pest control…read morecompanies in the country. We have been in business since 1944. The company provides residential and commercial pest control (roaches, ants, rodents and other), termite control, fly management, moisture control with foundation vent installation, bird control and exclusion, fumigation, and pre-construction treatments. We offer free inspections, monthly or one time service, competitive pricing and easy payment plans. With a focus on customer service, Dodson Pest Control has a reputation of providing quality for your pest management needs. Our distinctive yellow trucks can be seen just about anywhere. We provide written estimates with all work guaranteed. All major credit cards accepted. Proudly serving Virginia, West Virginia, North Carolina, South Carolina, Eastern Tennessee and the District of Columbia metropolitan area from 38 offices. Call our local office for a free inspection today!

We have used this Orkin for bi-monthly services for about 2.5 years now. I have had nothing but a…read morepositive experience and appreciate our technician Joe's (William R.) customer service. They have always made sure that my appointments accommodate my schedule as well as send me a reminder. No complaints.

avoid this branch! lies, late, no phone calls, poor work. Work never finished. Attempt to deceive…read morecompleted work, beware!