I called them because I had something in my attic. I paid $65 for them to come out but chose them…read morebc they came out the same day. The technician told me that squirrels were in there at some point and we both saw the birds there now. There was a hornets nest the size of a bottle cap and some issues with the screens over the vents. He told me he could repair the holes for $25 each ($50 total), the insulation replacement would be $3300, hornets nest removal $350, and replace the screens for $600. I chose to get the holes replaced and have my pest control company disinfect and take care of the hornets nest. Got on the schedule and had a voicemail left on Friday May 11th that I was on the schedule for the following Monday and I would get a call 24-48 hours before to tell me my time block. Monday morning I never received this call and called. The nice girl that answered said she would call the technician and get back to me. Never did. As I was leaving my house for a doctors appt, he showed up and we had to reschedule. Reschedule day comes around and I got a phone call a few days prior confirming the time. It was scheduled for Tuesday May 22nd between 3-5pm. I left work early to make sure I was home. 5pm comes around and no technician. I call stating how upset I am and all i was told was to call the technician. I called left a voicemail and nothing. 7:15 he calls asking if I would like to get put on the schedule for another time. I asked if he could come Wednesday and he said he would check with the scheduling office and let me know. Never heard anything. I got home from work on Wednesday with a note saying he had left 20 mins earlier. I call them and again tell them how upset I am and she apologized (first time anyone had) and gave me the technicians number again. Called left a voicemail. No response. I just got off the phone with them and got an apology and heard that there has been an issue with the specific technician and she would be taking it to his manager on my behalf. She was very apologetic and put me on the top priority for a different day that thankfully worked for my schedule. Halfway through writing this I called them and got it sorted. When I first started I left 1 star because I could leave 0. I called bc I thought there's no way this is the norm for a company this big. My advice if you hire them and have any issues call the number, not the call center, but the actual scheduling number and most of the ladies will be very helpful.

We had a very unsettling experience with this animal control company. They sent a local contractor…read moreto our home, and from the start his behavior was odd and unprofessional. He made a big show of holstering a firearm when he arrived(showing off). During the removal of a dead animal from the attic, he handled the situation in a completely inappropriate manner and threw the animal toward us instead of disposing of it properly. This was unsanitary and entirely unnecessary. Given the nature of this type of work, I expected professionalism and basic respect for the homeowner. That was not what we received. Based on this experience, I would not recommend this company and would advise others to proceed with caution.

I had a cellar that would take in 4in of water every time we got a heavy rain. Looked into several…read morequotes and decided to use Summit Waterproofing based on their pricing, expertise and attention to detail. They installed a waterproof barrier, French drain and sump pump and cleverly found a place to install the discharge pipe without having to rip up my porch boards. Staff is courteous and respectful of your home, they made sure my place was swept clean after each work day. Even checked on their work months later to make sure I had no lingering issues. Would highly recommend!

From the owner: Summit Waterproofing is your trusted, local expert for basement waterproofing and crawl space…read morerepairs and encapsulations in Fredericksburgthe Fairfax, Alexandria & Arlington, VA areas. Our complete basement waterproofing system includes all the solutions you need for a dry, comfortable, odor-free basement; no matter what's causing your issues. We offer sump pump repair and install, basement drainage systems, dehumidifiers, encapsulation, crack repairs, vapor barriers, and more. Our team at Summit Waterproofing has the knowledge and experience to transform your wet musty basement or crawl space into a dry and healthy usable space. Summit has been in business for over 30 years and provides all the waterproofing services you need to keep your home healthy. Check out our reviews on Google!

I had a small water problem inside my basement so called Summit for waterproofing. Met Mathew from…read moreSummit where I explained what I wanted and also found out they do work in crawl spaces putting down plastic, etc. Mathew worked up a price and I signed the contract. I asked him for a copy of the contract and he said he would send one. This is on 9/10/26. I asked him four more times until October 25 when he finally send me a scope of work (no original contract). The scope of work only include the crawl space work and no waterproofing. I phoned him about this and he said he never talked about doing waterproofing (my wife came down to the basement and heard him talking about waterproofing). He gave me some crap and I told him the contract was over and I would see him in court. I thought about. this and on Monday oct 27 I spoke with one of the bosses and told him I wanted him to do the work, minus Mathew. The work was scheduled for Thursday. Material was delivered that Monday and on Thursday 2 men came and did one of the best jobs I've ever seen putting down plastic and fixing insulation. They worked all day and left at 6 pm. I have an appointment with their waterproofing man on Wednesday. It's really too bad they had such a person to begin with.

It was a pleasure meeting Jason Card. He is very professional, answered all my questions. He…read morecleaned up everything after he made a minor mess. Honest and professional, would recommend! He provided valuable suggestions.

Affordable Wildlife Solutions did a great job initially at a great price…read more Would've been a 5 star rating if not for our bad warranty experience. The squirrels returned and reopened both of the previously repaired holes in the soffit. My wife contacted AWS repeatedly and eventually they came back and put a trap on the roof in Apr. It's now 25 Sep and the trap is still sitting there, holes are still open, and squirrels are nesting in the attic. We've contacted them multiple times by phone and FB and they said they would send someone but we're still waiting...

The owners is great! Super good guy, very knowledgable. Just talking to him you will hear great…read morestories, and easily see he knows what he's doing! I call him for all wildlife removal needs!

We have used this Orkin for bi-monthly services for about 2.5 years now. I have had nothing but a…read morepositive experience and appreciate our technician Joe's (William R.) customer service. They have always made sure that my appointments accommodate my schedule as well as send me a reminder. No complaints.

avoid this branch! lies, late, no phone calls, poor work. Work never finished. Attempt to deceive…read morecompleted work, beware!

This has been the best move we've ever had! From the moment we walked in, everyone in the office…read morehas been soooo helpful and kind, helping us get exactly what we needed to store things for our move! Susan and her staff are the best! We had 7 units at 1 point. The prices were good and fair and the campus and units were clean. We can't say enough nice things about this place! We HIGHLY recommend it!!!

We recently rented a 10x10 climate controlled unit & were very please with the whole experience…read more Entering was easy & secure & ASS had a half price special for 2 months. This is the 2nd time we rented a unit from them & should we need to rent one again we will be back. George S.

I've used this company for a few years and have had a share of good and bad. The technician is…read morevery friendly and courteous. A real professional. Definitely want to make sure to give him credit. Prior to using Southern Pest Control, we used Greenstar Pest control. We were having a roach problem and the eco-friendly chemicals used by Greenstar didnt seem to be able to get the job done. We called Southern Pest control and after they treated our home, the roaches were gone. Again, I want to make sure to give good credit where it's due. Now for the bad. When I see ants all over my kitchen, I expect to call and get a technician to my house within a day or 2. I called the customer service number and when they asked which day was best, I told them Fridays. They looked at this Friday but it was booked. They looked at next Friday but I said "that's too much time, please look for something sooner". The representative on the phone said she needed to see if the tech could work me in and she would call me back. I NEVER RECEIVED THE CALL BACK. Instead, by shear luck, I looked at my email (which I only do occasionally) and saw they sent me an email telling me when my appointment was. She booked me for service on 2 Novemeber. I called on 16 October to report being overrun by ants but the soonest they could get someone to my house was 2 November. 2 NOVEMBER???? Thats 17 days, more than 2 weeks of having to accept having ants going through my kitchen. Perhaps thats why she didnt call me as she said she would. I immediately called them back and explained that 17 days is unacceptable and that I needed something sooner. Just to make sure she understood, I explained that Fridays are my preference, but I'll do whatever is needed to get something sooner. It was a different customer service representative, but she said she would see what she could do and call me back. To her credit, she called me back. Soonest she could get was the 25th. So 9 days after needing service, I could expect a technician. Maybe that's the industry standard, I dont know, but it isnt up to MY expectations. Having had pest control service contracts for decades, I've found that the ones that include routine service calls work best. Getting a quarterly or semi annual call from the Pest Control provider helps me remember to have the home treated and does a great job making sure the bugs stay away. But the Southern Pest control contract requires YOU to remember and call for service, or call when you see bugs. But thats after they are in the house. I believe they benefit from the likelihood of people forgetting about calling for service. My service contract expires at the end of this month. I think it's time to let one of the many other pest control companies in the area have a try at keeping my business. I'm hoping there's a pest control company that combines professional technicians and effective treatment like Southern Pest Control with reliable customer service and more expedient service appointments.

Southern Pest Control pitched me on a termite-free warranty saying that they would service my house…read moreonce a year after doing an inspection. I was calling for preventive treatment. My house was purchased the year before, and it was inspected then by a different company and it was termite free. Then I call Southern Pest Control Fredericksburg to come and spray, and they agreed to do so, pitching this warranty. Then a rep came out to inspect, and after spending some time in my crawlspace, seemed to not understand that the concrete foundation was wrapped and that the wooden areas are shown above this foundation. He said he would not warrant this house because the crawlspace was wrapped, and said: no warranty, no service. Say what? Someone else said they only come out when you see a bug. Huh? That's reactive. I need a preventative approach, and Southern Pest Control ain't it.

Colony Pest Control inspected my home for wood-destroying insects as part of the home buying…read moreprocess. Their report stated that there was no evidence of any wood-destroying insects and that no treatment was recommended. My husband and I purchased the home, and less than 2 months later had a different pest control company out to our new home and they found active termite colonies in our home. So we are now paying thousands of dollars in exterminating and repairing our new home that we thought was a safe purchase after Colony Pest Control's inspection stated there were no wood-destroying insects. Terrible service for sure.

Very disorganized and after treatments we were seeing insects. Appointment issues, technician…read moreissues, billing issues, we were customers for over 3 years. I'm done.

I am astounded at Virginia Green's lack of customer service. After sending in a picture of two…read morecrabgrass clumps that has appeared in my lawn at the same place for several years, my request was that they do something to remove it. The call I received from the company essentially said, hmmm, that's too bad but it will gone soon (at the end of the growing season/during winter). Really, that's the way to handle it, wait for it to go away and reappear next year. The representative also gave me some suggestions as to what I could do to perhaps resolve the matter. When I protested about paying for lawn care where a basic part of that care, weeds, wasn't covered. He said he would note my file, but there was nothing more they could do. I said I would take all of this into consideration when it's time to find lawncare again in the spring, the response clearly conveyed they couldn't care less about my business.

After 3 years, I just terminated my Virginia Green contract. I started with them in 2024 and…read morethought they did a good job keeping the lawn green throughout the year. In 2025, everything went well until late July, when just after a fungicide treatment, I began to notice brown patches throughout the lawn. When I spoke with our area manager, he said that I had a disease in my lawn, to which I pointed that Virginia Green was getting paid to keep disease out of my lawn. Throughout August, the problem got worse, to the point where 75% of the lawn was brown. He assured me that once I aerated and overseeded, and with the cooler temperatures, the lawn would return. He did a soil test and said the lawn needed lime. He gave me two bags of the Virginia Green grass seed and after lime, compost, aeration and overseeding, by late October, the lawn was starting to fill in, although there were still a few brown patches. In 2026, I continued to use Virginia Green, and the entire lawn was green, full and did look good, although a sunken area in the front yard that I filled in with dirt in 2025 and overseeded with their seed, suddenly began to go brown in June. I attributed that to the heat, the western facing sunlight on this area and the new grass. In July, once again I started noticing brown patches in my lawn and this time another area manager came out. He said the lawn did not have disease; however, took some core samples in the front and told me that because the lawn soil was mostly clay, I needed to bring in top soil and cover the lawn so that the existing grass and the seed I planned to put down in September would be able to grow in good soil. His comment was that there was something going on in the lawn and recommended by have a soil test done by Virginia Tech. He also said several other Virginia Green agronomists, looked at the lawn problem and the 2025 Virginia Green soil test, but could not figure out what was going on with the lawn. Following his recommendation, I did have a soil test completed and the results were that the front yard, where all of the damage was taking place, needed a nitrogen heavy fertilizer. The pH levels and all of the other tests were good. I called our representative and told him what the results said about a nitrogen fertilizer for the front. His response told me everything I needed. He said "brother, I told you want to do and that is put down a covering of top soil on the entire lawn." When I pointed out the soil test recommended nitrogen, he said, "that's all it is, a recommendation." He also mentioned that I did not like Virginia Green, maybe I should find another company. With that comment and his dismissive attitude, I said goodbye and subsequently cancelled my contract with them. I have many friends who use Virginia Green, whose lawns look very good and they are fully satisfied with the service. The first year I used them, the lawn was good, however, since then, I am not satisfied with their service. It seems as long as the lawn stays healthy, the service they provide is worth the money; however, once there's a problem, they cannot fix it and want to run from it as quickly as possible. So, if you're happy with their results, keep them, but if you see things go wrong, you better not delay in getting a true turf management company. I would characterize Virginia Green as a maintenance company and not one that can fix problems. The best analogy I can give is this - if you had a problem with your tooth, would you want a dental hygienist to do a root canal. I'm attaching two photos of my lawn, one 2025 and the other 2026.