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Virginia Pest Management

5.0 (1 review)
Open • Open 24 hours
Updated over 3 months ago

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Jesse James Critter Gitters - Wildlife and Pest Control

Jesse James Critter Gitters

(36 reviews)

FINALLY, my bird issue has been resolved, thanks to Jesse James Critter Gitters. For several years…read morebirds have found their way through small openings to nest in the area inside my garage roof. Brian and Noah addressed the situation by applying screwed on covering, to keep determined birds from entering. Thank you, in Sterling, VA

Horrible customer service and terrible service that was not thorough at all. If I could give the…read morecompany zero stars I would. It's extremely frustrating to pay $500 for an incomplete service that only took the technician 40 minutes and did not get the job done. Subsequently, I persistently called, left voicemails and emailed for 2 weeks letting them know of my issue and they kept giving me the run around. It's unfortunate because they were so quick to get me scheduled to take my money but when I told them they obviously didn't do the job I paid for, they have been completely ghost. Because of the nature of the situation and the health hazard, I had to call another company to fix the faulty job they did. The new company is excellent, great customer service and I will recommend them to everyone with any similar issues as well as my HOA because we have wildlife issues is my neighborhood quite often. Companies like Jesse James do not care about customers... customers who work hard NOT to throw away money! I do not write reviews often so when I do it's because I value my dollar and do not want others taking advantage. Sadly, I was referred to Jesse James by another company who could not get to me sooner so I'll have to also let them know about my experience so others do not have my same fate! And do not lie and say you were not given access to the interior of the house (like you did in your response to me on Google). If you would've called me back or responded to my emails - had a conversion about any of this you would have heard the truth. Review our invoice that states exactly what we said no to - upcharges your technician tried to sell us for exterior gates around the vents. This is exactly why your customer service is horrible. You as the owner weren't even respectful enough to respond and let me know hey this is what my technician told me but what actually happened? Again, absolutely horrible - all around hands down despicable service and an even more terrible leader who would rather hide behind a computer and lie on the internet than face the truth!

Summit Wildlife Removal

Summit Wildlife Removal

(17 reviews)

While no one wants to deal with getting rid of wildlife in your home, I am fortunate that I found…read moreSummit. I checked with several companies. However, immediately, I was impressed with Summit's fast, clear communications and ability to quickly conduct a survey. This gave me assurance that there was a plan to not only eliminate the squirrels but also to prevent more from returning. Communications throughout the whole process was always proactive, clear, and helpful! Their communications and customer service are a model for companies across industries. Summit stuck with us through a lengthy process (which was no fault of their own). After we caught a squirrel, we heard more noises. Jason worked with us with friendly persistence until the problem was solved by making several trips to isolate where the squirrel was. While I hope, we never have another wildlife problem, I would contact Summit again without hesitation.

DO NOT trust this company for bird exclusion services…read more We paid $350 after their technician showed us video of birds actively flying in and out of our house. Another crew later came out, claimed there were "no birds, just twigs," sanitized the area, installed a metal cover, and left. Now there are flies surrounding the covering, birds trying to get back inside, and we can still hear chirping and movement in the wall/vent area. Instead of fixing the issue, it seems they trapped live birds inside our home while creating an even bigger sanitation problem. Terrible communication, conflicting explanations, and a complete waste of money. Absolutely unacceptable.

2 Chicks and a Critter

2 Chicks and a Critter

(6 reviews)

Amazing Customer Service. Super knowledgeable. Great pricing. Will be using 2 Chicks and a…read moreCritter for all of our needs. They are a kind and responsive company and helped me with everything I needed!

I recommend approaching this company with caution. My experience reflects a pattern seen in most…read moreone-star Yelp reviews. The technicians were professional and courteous and would deserve a high rating on their own. However, management did not provide sufficient time or resources for the job to be completed properly, which ultimately affected the outcome. On October 31, 2025, 2 Chicks and a Critter inspected my attic for squirrels. I (a 73 year old, retired VET) was initially quoted nearly $7,000 to seal entry points. Although the written contract offered no guarantee, I accepted a reduced price of just under $4,000 based on a verbal assurance/guarantee from one of the owners (JJ) that the company would stand behind its work. The job was not completed correctly. Roof penetrations were made with questionable sealing/repair, and squirrels remained in the attic weeks later. A follow-up inspection revealed one entry point had not been sealed properly, and even after it was repaired, squirrel activity continued. Despite providing video evidence and repeated attempts to contact the company by phone and emails, I received no response. The issue remains unresolved as of January 26, 2026, and I no longer trust the quality of the work, or the company's follow-through.

Virginia Pest Management - wildlifecontrol - Updated October 2026

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