DO NOT trust this company for bird exclusion services…read more We paid $350 after their technician showed us video of birds actively flying in and out of our house. Another crew later came out, claimed there were "no birds, just twigs," sanitized the area, installed a metal cover, and left. Now there are flies surrounding the covering, birds trying to get back inside, and we can still hear chirping and movement in the wall/vent area. Instead of fixing the issue, it seems they trapped live birds inside our home while creating an even bigger sanitation problem. Terrible communication, conflicting explanations, and a complete waste of money. Absolutely unacceptable.

We had bats the previous year in an old building on our property. We had a different company out…read morewho placed tarps and a couple of entry points and barely looked in the attic space. This year we had bats in the siding of the house. After making repairs ended up with a couple in the house. Called the first company and they said they couldn't make it for a couple of days. Called another company and couldn't come out for 2 weeks. Summit came out the next day and ensured we had animal control get the bats that were in the living space. They had a much better plan than the first company and did a through inspection. They gave us peace of mind.

It was a pleasure meeting Jason Card. He is very professional, answered all my questions. He…read morecleaned up everything after he made a minor mess. Honest and professional, would recommend! He provided valuable suggestions.

Rescheduled 1st appointment with no notice. Then failed to show for second appointment with no…read moreexplanation. Complete waste of my day.

I have a general pest account with mosquito and termite bundled together and this service really…read moreprovides fantastic quality. I've shopped around to beat the price and with everything HomeTeam offers I'm getting the best value for my money. I highly recommend them. the two previous companies I had before lock you in to contracts and they have hidden fees but HomeTeam's price is what you pay. the customer service is friendly and the people who signed me up were incredibly thoroug. I knew exactly what to expect and what I was paying for.

Edith is AMAZING!!! She's ALWAYS pleasant, professional and goes the extra mile to ensure my…read moresatisfaction and even educates me about my concerns. She takes pride in her work and is punctual. She's a true asset to this company!!! (I'm not easily impressed )

This is my 2nd time using Virginia wildlife removal. Once again we had a groundhog causing…read moreproblems. We think it could have been rabid but he died before we could trap him. Brian stopped by to pick it up for us. They are a great company! Thank you! We will definitely call them again.

This was the fourth company I had sought help with Raccoon(s) and by far the best. Without too much…read moredetail, these people know their business! The most timely and professional company; Ashton arrived same day as promised, spent a lot of time diagnosing the problem and making a plan to remediate, and then executed the plan, successfully. Required opening up part of attic and entering it to remove raccoon baby. Difficult job on a very hot day . And mad clear that they would return if there were any further problems. Can not recommend them too highly.

We had been hearing some light noises in the attic and had feared some realm of wildlife was trying…read moreto live rent free in our home. Read a ton of reviews for companies in the general area and decided to go with AWR and I'm glad we did. Paul was super quick to get out to our house to investigate and found the entry point. He set up a trap and within a few hours, there was a fat, male grey squirrel in there. He came back out the following day and blocked off the entry point and took care of the squirrel and trap. Couple of days later and no more attic activity of any sort. He did a wonderful job sealing off the prior entry point to make sure we won't have new guests trying to make a home in the attic. It's rare these days to get great service, quality work, and the pricing not be astronomical. Paul was fast to respond, easy to contact, and provided great service with an easygoing attitude. He didn't try to make me feel dumb about not knowing as much as he does. He actually wanted to help me solve my problem and not rob me in the process. I can't speak for any other similar companies in the area, but I would 100% suggest AWR to anyone with critter issues.

Moved to Locust Grove recently and been shammed more than once already, but not by these guys. Paul…read morecame out immediately after I called and found some dead squirrels in my attic, which he removed. He then gave a detailed breakdown of what we MIGHT want to consider in the future and made great suggestions. He stressed that these things did not HAVE to be done immediately or at all if we didn't want to and never tried to scam or rush us. Since he was willing to deal with stuff I wouldn't want to do, I offered him a tip, which he refused. Honest, friendly, direct and no B.S. - I will definitely call on him anytime in the future as needed. Give him your business - we need a lot more people like him!

Horrible customer service and terrible service that was not thorough at all. If I could give the…read morecompany zero stars I would. It's extremely frustrating to pay $500 for an incomplete service that only took the technician 40 minutes and did not get the job done. Subsequently, I persistently called, left voicemails and emailed for 2 weeks letting them know of my issue and they kept giving me the run around. It's unfortunate because they were so quick to get me scheduled to take my money but when I told them they obviously didn't do the job I paid for, they have been completely ghost. Because of the nature of the situation and the health hazard, I had to call another company to fix the faulty job they did. The new company is excellent, great customer service and I will recommend them to everyone with any similar issues as well as my HOA because we have wildlife issues is my neighborhood quite often. Companies like Jesse James do not care about customers... customers who work hard NOT to throw away money! I do not write reviews often so when I do it's because I value my dollar and do not want others taking advantage. Sadly, I was referred to Jesse James by another company who could not get to me sooner so I'll have to also let them know about my experience so others do not have my same fate! And do not lie and say you were not given access to the interior of the house (like you did in your response to me on Google). If you would've called me back or responded to my emails - had a conversion about any of this you would have heard the truth. Review our invoice that states exactly what we said no to - upcharges your technician tried to sell us for exterior gates around the vents. This is exactly why your customer service is horrible. You as the owner weren't even respectful enough to respond and let me know hey this is what my technician told me but what actually happened? Again, absolutely horrible - all around hands down despicable service and an even more terrible leader who would rather hide behind a computer and lie on the internet than face the truth!

Alex came during the specified timeframe and cleaned my dryer vent but to my surprise, there was no…read morecleanup afterwards. He said there was a lot of junk in the vent but didn't indicate I needed to do the cleaning myself. I have never had a home service where they don't clean up afterwards. Photos attached.

Exceedingly poor customer service and dishonest. Some time ago we asked that they only use…read moregreen/organic products and not use anything on our bee garden. Then come to find out they kept using the same products, and spayed where we specifically said not to, killing everything in the bee garden. For almost a year we continued to pay full price for them to do nothing but the cobweb dusting before deciding to cancel service entirely. Rather than being the least bit apologetic, they were aggressive and are determined to continue charging us. Toxic company - stay away.

I have Had numerous pest control services at my house over the past 30 years, however this is the…read morebest one so far. Sigma pest control. they quickly respond to anything that I think is wrong. they come out and check it out anyway. That's actually a blessing to us senior citizens. their concern for our welfare is comforting I highly recommend Sigma.

The representative for Alpha Pest Management was on time, extremely courteous, and friendly. He…read moretook care of eliminating the bird nest from my fireplace chimney and sealed it up. He thoroughly explained how the problem started. He provided very efficient, timely, and reasonably priced work. It did not take long to put me on the schedule and come out for service. I would definitely use their services again and would highly recommend them. A++

Service was provided on July 7th for an insect and mice control. First the good: the people setting…read morethe appointment were prompt and polite, and the technician that came out was also polite and friendly. The bad: we asked the technician to not use glue traps, and asked if any were used around the house. He said no, and said they were spring traps only. Not only did he set glue traps and several locations around the house, because he didn't disclose the use, he didn't disclose where the traps were set, so we have had to hunt around the house ourselves to remove them. We personally don't like using glue traps as they are inhumane and stated our preference for spring traps instead. Furthermore, today I found a centipede and one of the areas where he said at he sprayed, which as of this writing is less than 2 weeks after the service.