The technician that came out was very helpful and found the source of the problem and advised me on…read morewhat I need to do to stop the infestation.

So they say $95 flat fee. That is to inspect your property. Shop around; the inspection is free…read morefor everyone else. These guys actually charge you $95 to show up. They may do this as a surprise, and if you let them in, you get charged. They sent us an invoice for $18,450.00 to perform remediation work. In my opinion, this is predatory pricing. We received other quotes for a couple of hundred dollars each, and they include a 1-year warranty. Shop wisely, I was encouraged by the inspection until I got the undisclosed bill for it, and then the follow-up with the $18,450.00 price tag. We went with someone else.

We had been hearing some light noises in the attic and had feared some realm of wildlife was trying…read moreto live rent free in our home. Read a ton of reviews for companies in the general area and decided to go with AWR and I'm glad we did. Paul was super quick to get out to our house to investigate and found the entry point. He set up a trap and within a few hours, there was a fat, male grey squirrel in there. He came back out the following day and blocked off the entry point and took care of the squirrel and trap. Couple of days later and no more attic activity of any sort. He did a wonderful job sealing off the prior entry point to make sure we won't have new guests trying to make a home in the attic. It's rare these days to get great service, quality work, and the pricing not be astronomical. Paul was fast to respond, easy to contact, and provided great service with an easygoing attitude. He didn't try to make me feel dumb about not knowing as much as he does. He actually wanted to help me solve my problem and not rob me in the process. I can't speak for any other similar companies in the area, but I would 100% suggest AWR to anyone with critter issues.

Moved to Locust Grove recently and been shammed more than once already, but not by these guys. Paul…read morecame out immediately after I called and found some dead squirrels in my attic, which he removed. He then gave a detailed breakdown of what we MIGHT want to consider in the future and made great suggestions. He stressed that these things did not HAVE to be done immediately or at all if we didn't want to and never tried to scam or rush us. Since he was willing to deal with stuff I wouldn't want to do, I offered him a tip, which he refused. Honest, friendly, direct and no B.S. - I will definitely call on him anytime in the future as needed. Give him your business - we need a lot more people like him!

Have dealt with Scheduler, Supervisor, Inspectors, Technicians, and found them to be excellent at…read moreall these levels. Particularly must acknowledge Dave, Devin, Connor, and Mark. These men have been wonderful at keeping me informed of issues and responding to my calls and questions. They have been super polite, sensitive to my needs, efficient in their work, respectful of my time. Yes, there have been some corrections that needed to be made on their part. But even these have been well handled. Therefore, I highly recommend them. Are they expensive? Yes! But in this case, for me, the old adage of "You get what you pay for " is holding true. Zoila Ortega, R.N., Ph.D.

I have now interrupted 2 instances where they have prayed on the elderly leading them to believe…read morethey have a mice, rat and bat infestation. My aunt was told she had a huge infestation, when she did not, showed her pictures of her attic with mice feces and rat/bat droppings and pushed her by scare tatics of signing up for a $25k repair, I halted them and called my own pest control person and there was ABSOLUTELY NO sign of infestation!! 2nd instance a client of mine same tactic-they must be stopped, beware of this and run away!

Guys stopped to help me out after the snow. They plowed back the snow pile so I could get my car…read moreout. Good guys!

Alex came during the specified timeframe and cleaned my dryer vent but to my surprise, there was no…read morecleanup afterwards. He said there was a lot of junk in the vent but didn't indicate I needed to do the cleaning myself. I have never had a home service where they don't clean up afterwards. Photos attached.

I don't often write reviews so when I do, it means I was thoroughly impressed…read more We found and hired Kevin during our home buying process. He found the termites and we asked the sellers to consider using him to treat for them. They agreed and were just as pleased with him as we were. He was responsive, professional, courteous, on time, and did an outstanding job for us. To be specific, he catered to our schedule, completed the job, gave follow up emails with details, and shared how to be proactive in the future to protect our home. After we completed the termite (and other wood destroying insect) inspection/treatment, we signed up with Kevin for his annual (quarterly scheduled and unlimited call in request visits) pest control service. We've been here three months now and he has been at our "beck and call" ever since. Any time we have seen anything, he has shown up quickly and handled. He always wears his mask without being asked (which is a HUGE deal to us especially as so many people have stopped wearing them during the pandemic or scoffed at us for asking), he ensures he takes off his shoes or wears booties in the house to protect our rugs (again without being asked), and HE proactively emailed for our quarterly service. Additionally, he went above and beyond for our rodent control needs, as we did not want to use bait which slowly and painfully kills critters and can cause secondary kill on predators such as owls who may unknowingly eat poisoned rodents. We wanted to use quick kill snap traps when we heard what we believed was a mouse, and he came and set the traps, checked them frequently and we were able to catch the one mouse that was causing the sounds we heard. We also were having mole trouble in our yard, and didn't want to use snap traps that might be found by our little dog nor slow-kill bait, so he sourced a pet and environmentally safe repellant that we happily paid for (he only charged us cost) - and it works! On top of THAT, we could not find a decent spreader for the mole bait, so he indefinitely loaned us his. We also had trouble with an ant infestation that was disturbed when a plumber replaced our sink strainer/basket and we could not get them under control. He was willing to do fogging, etc. after the bait kept killing but was a little slower than he would have liked because of how large the ant infestation inside the walls must have been when disturbed. He was relentless and nothing but a perfect gentleman, without EVER showing signs of frustration at the many times he had to come out here. I mean, really, how many service industry people can you say all of this about? I can not speak highly enough about Kevin, his personality AND his business. I would not hesitate for one second to recommend him to anyone seeking pest control services, small or large.

I found Vortex Pest during our home inspection via closing. The previous owner had used their…read moreservices and I decided to stick with them. Im so glad I did !!! Kevin (owner) quoted me decent pricing and checked in after the work was completed. Ozzy came out and inspected and treated our home. ( indoors & outdoors) He was very professional and informative - great guy !

While no one wants to deal with getting rid of wildlife in your home, I am fortunate that I found…read moreSummit. I checked with several companies. However, immediately, I was impressed with Summit's fast, clear communications and ability to quickly conduct a survey. This gave me assurance that there was a plan to not only eliminate the squirrels but also to prevent more from returning. Communications throughout the whole process was always proactive, clear, and helpful! Their communications and customer service are a model for companies across industries. Summit stuck with us through a lengthy process (which was no fault of their own). After we caught a squirrel, we heard more noises. Jason worked with us with friendly persistence until the problem was solved by making several trips to isolate where the squirrel was. While I hope, we never have another wildlife problem, I would contact Summit again without hesitation.

DO NOT trust this company for bird exclusion services…read more We paid $350 after their technician showed us video of birds actively flying in and out of our house. Another crew later came out, claimed there were "no birds, just twigs," sanitized the area, installed a metal cover, and left. Now there are flies surrounding the covering, birds trying to get back inside, and we can still hear chirping and movement in the wall/vent area. Instead of fixing the issue, it seems they trapped live birds inside our home while creating an even bigger sanitation problem. Terrible communication, conflicting explanations, and a complete waste of money. Absolutely unacceptable.

Highest growth since branch inception Highest retention rate…read moresince branch inception Highest sales volume since inception Highest revenue stream since inception For the first time ever the Richmond branch made money and wasnt miserable to work at, at all. Management did not like this one bit but at least I'm not incarcerated for viewing some incredibly inappropriate images during work hours and left in handcuffs. His replacement suffered stroke and left on a stretcher. I left in an Uber y'all paid for. Judging by history, I just couldn't uphold "the high standard" (that no one can list or describe making it even dumber sounding and more fake than you intended! that my predecessor's upheld. Thank God!

I believe they know what their doing, but difficult sometimes to reach and messages get crossed…read more Contracts are not easily printed. May be too expensive.

This is going to be very brief. These guys are the real deal. They're professional. They don't…read moretry to rip you off. When I bought a house in Fredericksburg, I tried to continue the previous owner's service warranty with Orkin. After several attempts, I gave up. The price was just nowhere near what I thought was reasonable. So, I searched and searched online for another company for months. One pest control company told me that I already had enough protection in the ground and others wanted thousands of dollars to drill holes and pour gallons of poisons into the ground. Then, one day, l discovered Dodson. The representative was punctual, courteous and honest. He gave me a detailed price quote that he fully explained. Yes, the planned services and price were similar but this time I fully understood them. Dodson didn't try to pressure me. The representative left me with his quote and told me that I could start services at any time. I had told him that I already had a lot of home improvement projects underway so I didn't want to commit then. So, no, I haven't signed with them yet, but when I'm ready to start a termite plan, you can be sure that it will be with Dodson.

From the owner: Dodson Pest Control is one of the largest family owned and operated, full service pest control…read morecompanies in the country. We have been in business since 1944. The company provides residential and commercial pest control (roaches, ants, rodents and other), termite control, fly management, moisture control with foundation vent installation, bird control and exclusion, fumigation, and pre-construction treatments. We offer free inspections, monthly or one time service, competitive pricing and easy payment plans. With a focus on customer service, Dodson Pest Control has a reputation of providing quality for your pest management needs. Our distinctive yellow trucks can be seen just about anywhere. We provide written estimates with all work guaranteed. All major credit cards accepted. Proudly serving Virginia, West Virginia, North Carolina, South Carolina, Eastern Tennessee and the District of Columbia metropolitan area from 38 offices. Call our local office for a free inspection today!

avoid this branch! lies, late, no phone calls, poor work. Work never finished. Attempt to deceive…read morecompleted work, beware!

We had four companies out to our home to inspect for termite damage and Orkin was one of them…read more Jonathan from Orkin was the last of the four that came out to inspect. I can't tell you about their offers as we never received them. He may have done a good inspection but he seemed more interested about buying his new truck than doing a thorough inspection. We never received any proposals from him regarding service. Don't recommend.