Just started working with them. Does seem like I'm seeing fewer bugs now. Price may be a little highread more

I have a service plan for inside and out. Ever since signing up with them 5 months ago I haven't…read morehad any problems with any bugs. I live in the woods so ticks were a big problem not anymore. Local family business!!!

Great company. We use for termite treatment and mosquito treatment. The owner is very professional…read moreand responsive and his techs are top notch. Their honesty is refreshing and it's great to not have to worry about the job being done right. Always satisfied with their work and caring nature. Very highly recommended.

very poor service given by this "company" ...had to be called several times and the issue was not…read moreresolved was told im losing money on this job even though it was a price he quoted and we agreed on was very unprofessional when calling for an appointment product didnt work and was told im not coming back out unless i paid an additional amount doesnt hold up the contract that was agreed upon save yourself money and stay away from this con man

Scheduled this company for a move out requirement. Price was excellent. Really appreciated the…read moreseparate invoice with ability to pay online and the receipt being emailed to me digitally. Weather was bad but they came as scheduled for the service.

I called for an estimate and paid for a service. Something came up and I had to cancel before work…read morewas done and I asked for a refund. Now I can't even get them to answer the phone! Something is not right here. Caution to any potential customer! P.S. How can you take money before work is done??? Odd! And now that I have posted this I finally get a reply that he will refund the service fee only. That is not what they told me on the phone. I guess I will just let the credit card company figure this out. If I'm only getting the service fee back then I should get the materials that he claims he ordered as they are mine now that I paid for them right???? Also never signed any contract. If they plan on giving me the materials I would like an itemized cost list before I accept them.

This company is a franchise of Orkin. I am giving one star because it was easy to schedule an…read moreappointment and the person was nice on the phone. Like other reviewers, I took the day off work only to have them no-show. I called a few hours after the window and left a voicemail. After three days of not having my call returned, I called corporate Orkin. They expressed that when companies buy into the franchise and rebrand it (like PermaTreat) - it causes a host of problems. Call Orkin in Fredericksburg. They show up as promised, and return phone calls...you know, the baseline that is expected when running a business.

We used there Christmas light service that they advertised and paid a lot of money. They say they…read morewill put them up, take them down and store them. They came and put them up but never came and took them down and after multiple calls and promises they would come and take them down they never did. Paid for the service that they never provided. It was a complete scam.

Independent Termite Treatment Company (aka ITTC) treated our house for termites in mid-2013, when I…read morewas deployed overseas, and my wife saw a termite tube running up the foundation. I was skeptical after I heard the price. Seemed extremely low to me, based on what others were charging. I emailed the owner (Fred), who said his work was guaranteed for 3 years. I told him I was going to hold him to that. Well, it's been over 3 years and no termites. Well done ITT!

I would not recommend Fred Reid or ITTC based on our experience…read more We hired Fred for what was initially described as approximately three days of work on our house while we were preparing to move in. The work was not completed as expected, and Fred ultimately made two additional visits. We paid him in full after the third visit. When we arrived home and examined the work, we reached out to arrange for a fourth visit because a substantial amount of work remained incomplete. The process was particularly frustrating because the scope and expectations seemed to change repeatedly throughout the project. At different points, we were told that certain items could not be completed, that particular tools or materials were needed, or that additional time was required. We also had to purchase an attic ladder and wait for a subsequent visit for that portion of the work to be completed, after initially being told that Fred would be able to find one easily. Before his third visit, we simplified the punch list and reviewed it carefully with Fred in an effort to make the remaining expectations as clear as possible. There were also quality issues that concerned us. After the work had been performed, we observed damage to our wood flooring in the area where the attic work had taken place, as well as paint that had been applied poorly to portions of our kitchen cabinets. We raised these concerns with Fred. The communication ultimately broke down. After we expressed our frustration that the work was still incomplete and would require another visit, we took him up on his offer to make a fourth visit, and asked a third time by email for a firm date when he would return to finish the remaining work. Fred did not respond to that email. Instead, he subsequently came to our property without arranging a visit with us and left a bag of supplies and an envelope of cash on the lawn, then emailed us saying he had done this. Despite previously telling us that he would return, he subsequently stopped responding to our calls and texts regarding the unfinished work. I then sent one final email requesting an additional refund and giving Fred an opportunity to resolve the situation before we posted a review. He responded by email but did not offer a refund or offer to return to finish the work, and that was the last communication we had regarding the matter. This was not the resolution we expected after paying the company in full for the agreed work following the third visit, particularly because we subsequently determined that significant portions of the work remained unfinished. In retrospect, I would strongly recommend that anyone considering this contractor establish a very specific written scope of work, document the condition of the property before and after each visit, and avoid making final payment until every agreed item has been inspected and completed. To be fair, Fred did keep the price within what we considered a reasonable range for most items and did return twice to address unfinished work. However, our overall experience involved multiple visits, substantial unfinished work, concerns about the quality of portions of the work, and ultimately a breakdown in communication before the job was finished. The overall experience was sufficiently disappointing that we regret hiring ITTC and would not use the company again. Below are just a few images we took after the third visit, there are more showing incompleteness in almost every room in the house.

The science explains; bed bugs come out of nowhere. Hubby and I did all the usual things; washed…read moreall the linens, sprayed everywhere, dismantled beds...to no avail. RIP owner Nick Ignacio answered my call on a Satuday and we talked through options. We love supporting small businesses and Nick and his team members are firefighters [Yeah first responders]. Glen, the exterminator tech, arrived on Monday afternoon. A very through examination of our townhouse yielded no live bugs but still we needed to make our home safe and comfortable. Glen explained all the products and processes to be used and confirmed the 3 month "no bug" guarantee. Our 1235 sq ft townhouse was treated and I returned to find some dead critters to clean up. The price was reasonable. Thanks Nick and the RIP team for a job well done.

Great same day service! I called in the AM and my pest problem was gone before the evening…read more Exterminator who came out was very nice and friendly! I will definitely call them back up anytime I need exterminator services. Thank you!

Use caution when considering this company. I selected this company based on its strong online…read moreratings and reviews. Unfortunately, my experience did not reflect those expectations. After the original installation, I raised concerns regarding the quality of the workmanship. The owner, Mark, indicated that he wanted to resolve the issues and offered to apply an additional topcoat to the driveway for an added cost. Based on those representations, I gave the company an opportunity to address the concerns. Despite investing nearly $17,000 in this project, the driveway remains unsatisfactory in my opinion. The surface appears patchy, contains depressions where water collects, and portions of the material began deteriorating almost immediately after installation. These issues have required me to seek evaluation and repairs from another contractor. I was initially assured that the company would stand behind its work and was asked not to engage another contractor while the matter was being addressed. However, my subsequent attempts to obtain a response and resolution have gone unanswered. Due to the condition of the driveway and the lack of resolution, I am currently pursuing legal remedies and have retained legal counsel regarding this matter. Consistent with my attorney's advice, I may provide additional documentation relevant to my experience, including photographs, video footage of the installation process, and records of conversations that occurred during the project, so that others may make their own informed decisions. This review reflects my personal experience and opinions regarding the workmanship, responsiveness, and overall handling of this project. I encourage prospective customers to conduct thorough due diligence, obtain detailed written warranties, and carefully document all project communications before proceeding.

Very unreliable, paid a bit more for their work because I thought I was better quality, I was sadly…read moremistaken.

I had a very good experience with this electrician for a rental property we own. They repaired an…read moreexhaust fan and replace a ceiling fan, which they did very quickly. Pricing was upfront and fair. It was exhausting searching for an electrician I could trust, but I would happily recommend this company and use them again!

I had a outdoor electric problem I also had numerous other electricians attempt to correct the…read moreproblem but did not succeed! I called Robert D.Samuels Electric they did a awesome job! Mr Samuel's himself and his son came,they were very professional. This is a family owned company and are awesome. I will definitely call them again if I need electrical work done! Thank you!