Justin helped clear out wasps from outside my house. Sprayed one day. Then filled up the hole 2…read moredays later. Highly recommend.

I had an amazing experience with Alpha Pest and would recommend them to any and everyone. I had…read moreEastern hornets in my attic that were getting in through some opening on my roof. They made a whole through my ceiling and were in my master bedroom. I had called a larger company and they sent out someone on 2 different occasions and they did NOTHING. Justin came out on day one looked at the problem came up with a plan and got to work fixing the problem. AMAZING . He came back on day 2 and finished the job. It was a much better value than the other company that said they would have to demo an unfinished attic space. Thank you Justin!!

This experience was 5 stars, from the coordination of service/front office to the technician (Eric)…read morewho performed the work. I have lived in my home for over 20 years and never had any issues with bugs and woke up to discover roaches! I was devastated, however SPRK to the rescue. Outstanding service and the problem has been resolved. I can't thank or recommend them enough.

MJ did a thorough job with our inspection, communicated everything clearly, and heard our concerns…read more We really appreciate the great service and highly recommend her!

avoid this branch! lies, late, no phone calls, poor work. Work never finished. Attempt to deceive…read morecompleted work, beware!

We had four companies out to our home to inspect for termite damage and Orkin was one of them…read more Jonathan from Orkin was the last of the four that came out to inspect. I can't tell you about their offers as we never received them. He may have done a good inspection but he seemed more interested about buying his new truck than doing a thorough inspection. We never received any proposals from him regarding service. Don't recommend.

One of the things I value is my time and other people's time so I love it when Slug-a bug showed up…read moreearly. Mike was the rep and once he knows what he was dealing with he took care of it right away. He stayed a bit to make sure the job is done properly. Mike was very professional and respectful of our property. I highly recommend this company.

Slug-A-Bug has been taking care of me for over 20 years now and they haven't missed a beat the…read moreentire time. Mike, the owner, has been great and always takes good care of us. We've not had any issues with bugs, spiders, or termites, and we live in a wooded area! Also, we have a crawl space under the entire house and still no issues. This is important to us because with small dogs, even a spider bite could kill them, and so we're glad Mike and Slug-A-Bug have been making sure pests don't find a home here! My wife and I both highly recommend Slug-A-Bug, they're fair on cost and great at service. Take advantage of using them if you're in their coverage area.

Have dealt with Scheduler, Supervisor, Inspectors, Technicians, and found them to be excellent at…read moreall these levels. Particularly must acknowledge Dave, Devin, Connor, and Mark. These men have been wonderful at keeping me informed of issues and responding to my calls and questions. They have been super polite, sensitive to my needs, efficient in their work, respectful of my time. Yes, there have been some corrections that needed to be made on their part. But even these have been well handled. Therefore, I highly recommend them. Are they expensive? Yes! But in this case, for me, the old adage of "You get what you pay for " is holding true. Zoila Ortega, R.N., Ph.D.

I have now interrupted 2 instances where they have prayed on the elderly leading them to believe…read morethey have a mice, rat and bat infestation. My aunt was told she had a huge infestation, when she did not, showed her pictures of her attic with mice feces and rat/bat droppings and pushed her by scare tatics of signing up for a $25k repair, I halted them and called my own pest control person and there was ABSOLUTELY NO sign of infestation!! 2nd instance a client of mine same tactic-they must be stopped, beware of this and run away!

Just started working with them. Does seem like I'm seeing fewer bugs now. Price may be a little highread more

I have a service plan for inside and out. Ever since signing up with them 5 months ago I haven't…read morehad any problems with any bugs. I live in the woods so ticks were a big problem not anymore. Local family business!!!

DO NOT trust this company for bird exclusion services…read more We paid $350 after their technician showed us video of birds actively flying in and out of our house. Another crew later came out, claimed there were "no birds, just twigs," sanitized the area, installed a metal cover, and left. Now there are flies surrounding the covering, birds trying to get back inside, and we can still hear chirping and movement in the wall/vent area. Instead of fixing the issue, it seems they trapped live birds inside our home while creating an even bigger sanitation problem. Terrible communication, conflicting explanations, and a complete waste of money. Absolutely unacceptable.

We had bats the previous year in an old building on our property. We had a different company out…read morewho placed tarps and a couple of entry points and barely looked in the attic space. This year we had bats in the siding of the house. After making repairs ended up with a couple in the house. Called the first company and they said they couldn't make it for a couple of days. Called another company and couldn't come out for 2 weeks. Summit came out the next day and ensured we had animal control get the bats that were in the living space. They had a much better plan than the first company and did a through inspection. They gave us peace of mind.

Great service by our favorite technician "Robert Carter." He is friendly, professional, and does a…read morethorough job.

Wasp / Bald Faced Hornet Nest Removal/ Yellow Jacket Treatment. Upon arrival, a thorough inspection…read morewas made. A German yellow jacket nest activity was spotted right to the left side of a soffit of a bay window. The technician spoke with the occupant and advised him about the treatment as a precautionary measures. A direct treatment was made into the nest by the entry points and a broadcast treatment around the front of the house, cracks and crevices to avoid a recolonizing situation or future stinging insect nests. The technician did a thorough job. I didn't have to call the company a second time during the 45 days warranty period. Will hire again if I need to resolve a pest issue.

FINALLY, my bird issue has been resolved, thanks to Jesse James Critter Gitters. For several years…read morebirds have found their way through small openings to nest in the area inside my garage roof. Brian and Noah addressed the situation by applying screwed on covering, to keep determined birds from entering. Thank you, in Sterling, VA

Horrible customer service and terrible service that was not thorough at all. If I could give the…read morecompany zero stars I would. It's extremely frustrating to pay $500 for an incomplete service that only took the technician 40 minutes and did not get the job done. Subsequently, I persistently called, left voicemails and emailed for 2 weeks letting them know of my issue and they kept giving me the run around. It's unfortunate because they were so quick to get me scheduled to take my money but when I told them they obviously didn't do the job I paid for, they have been completely ghost. Because of the nature of the situation and the health hazard, I had to call another company to fix the faulty job they did. The new company is excellent, great customer service and I will recommend them to everyone with any similar issues as well as my HOA because we have wildlife issues is my neighborhood quite often. Companies like Jesse James do not care about customers... customers who work hard NOT to throw away money! I do not write reviews often so when I do it's because I value my dollar and do not want others taking advantage. Sadly, I was referred to Jesse James by another company who could not get to me sooner so I'll have to also let them know about my experience so others do not have my same fate! And do not lie and say you were not given access to the interior of the house (like you did in your response to me on Google). If you would've called me back or responded to my emails - had a conversion about any of this you would have heard the truth. Review our invoice that states exactly what we said no to - upcharges your technician tried to sell us for exterior gates around the vents. This is exactly why your customer service is horrible. You as the owner weren't even respectful enough to respond and let me know hey this is what my technician told me but what actually happened? Again, absolutely horrible - all around hands down despicable service and an even more terrible leader who would rather hide behind a computer and lie on the internet than face the truth!