Really would give them 2.5 because they tried to make it right. (offering free toast, biscuit) Waited about an hour for our food just for them to tell us they were out of pancakes at 11am. The shrimps and grits were a 4/10, very top heavy not really good at the bottom. The only 10/10 were the people, very sweet. Would not return. read more

We stopped in on a Sunday during brunch hours and got the last table....lucky us!! Look at that biscuit board!! Goes best with some mimosas!! read more

Sugar Grits - Diners Near Me - Memphis, Tennessee

Nice establishment. The service was mediocre. He was not rude but he was not friendly--never provided his name, did not check back with us after delivering our food, and did not refill our empty water glasses. The food was fine. One entree ordered was the 6 shooter grits bowl. Nice presentation and good flavor. We would add salt and pepper in addition to it. I ordered a honey butter chicken biscuit. The biscuit was delicious. The chicken was fried too hard. The batter/skin was very crispy. We ordered the hash brown casserole on the side and it was not the best. The melted cheese on top was scorched and did not taste pleasant. Automatic gratuity added to a table of 2, which is fine. We added an additional tip (our meal did not cost much so the gratuity was low) even though the service was mediocre. We gave our server a gift card for payment. He did not return the gift card. Had to request our gift card back after we signed the check and looked all over our table for it. We will just say it was "forgetfulness" read more

Sugar Grits - 6 shooter grits bowl - Diners Near Me - Memphis, Tennessee

See all

Great breakfast, wonderful turkey sausage, but the service trumps it all. Great attention to detail as well as friendly and accommodating. Would recommend trying this place read more

Aiden and his mom Bethany we're our servers for today! From past reviews, I expected the worst today with food quality, but I must say bravo Sugar Grits! Job well done! We tried the mimosa bucket, the biscuit board and the good ole fried grit fritters to start! Food did take a little over a hour to come out, but it was well worth it! The jams and assorted biscuits on the board were delicious and house made! The fritters reminded me of my special recipe ...crispy on the outside and very creamy and flavorful on the inside! The mimosa bucket was decently priced with the average shelf champagne and an offering of two juices! lol it did the job! The wait staff was very nice and attentive! For our entrees, we tried shrimp and grit bowl and the country fried steak breakfast (not pictured) My eggs were cooked exactly how I asked..soft scrambled! Perfection! Steak was your typical buy out pre-breaded patty and fell a bit on the cold side, but overall the entire meal was a strong 9/10 and overall experience the same simply because of the wait which a lot of places can't avoid these days! We arrived at 1130 with an expected 45 minute wait..we were seated around 12 and we went from there! It was a packed out house, but still not very noisy! read more

See all

A definite 8.5 out of 10. The food was delicious and the atmosphere was peaceful. Our waitress Jasmine was amazing. read more

Sugar Grits - Sugar Grits Biscuit Board - Diners Near Me - Memphis, Tennessee

See all

Try the grits bowl/bowls, you won't be disappointed! Went two mornings in a row. Nice little low key spot. Not very busy, which is surprising as good as the food was! Very close to our hotel, The Canopy. Nice way to start the morning :) read more

Sugar Grits - Grits bowl and coffee - Diners Near Me - Memphis, Tennessee

Nonna's Old Style Grits bowl. Substituted parm grits for yummy cheesey cheddar grits, included pesto chicken, sautéed garlic spinach, and I had the tomato gravy on the side. Everything was delicious. I was skeptical about the tomato gravy but it was a very nice compliment to the chicken. Our waitress was very nice, checked on us just the right amount of times and gave nice recommendations. Wish the stems were cut off the spinach but other than that it was an overall great dish and experience. Would return! read more

Sugar Grits - Food - Diners Near Me - Memphis, Tennessee

The customer service is very horrible. Madison F was our waitress. She wasn't a nice person, she did interacting with us at all,I had a party of three she did not ask if we wanted to split our check and when advised paying separately, she got loud and started to call0 out our orders and Still got the check wrong. She'll apply 20% gratuity, which she did not deserve. she did not refill our drinks. I will NEVER EAT HERE AGAIN! customer service is the most important part in any kind of establishment hey Siri, how old is read more

Amazing customer service and even better food... our waitress Lucy was very attentive. Ask for her and experience top tier service read more

Sugar Grits - The Charleston (shrimp and grits) - Diners Near Me - Memphis, Tennessee

We were greeted by a friendly staff as the hostess immediately lead us to our seats. We dined on the scrumptious chicken and waffles along with the Cajun shrimp and grits. I most definitely will come again! read more

Sugar Grits - Diners Near Me - Memphis, Tennessee

See all

Restaurant is large, clean and spacious. If you have a large group this restaurant can accommodate. On the far right side is a bar and more seating area. If you are dining alone sit at the bar. All diners should be aware there is a 20% tip added into your bill automatically; it is printed at the very bottom of menu. The bar has good breakfast drinks. The menu offers a make your own grits option which I recommend if you like grits. I do recommend this restaurant because the food was prepared Food Network style; good presentation and not over or undercooked. I would not order the chorizo again because of its HIGH salt content; there are other meat options. The chef was smart in putting my meal together see spice and description below; another reason I recommend this restaurant. read more

Sugar Grits - Menu - Diners Near Me - Memphis, Tennessee

See all

I love LOVE the food here, the biscuits are to die for, but this service, oh that sucks, seriously sucks! Myself and two friends arrived around 2:00 pm on a Saturday afternoon. There was no one at the waitress stand and there were barely 2-3 parties in the whole restaurant. We waiting around 5-10 minutes for someone to even acknowledge our presence followed by an older waitress, with a horrible demeanor escort us to a table. She called us "girls" and my soul cringed. She came back with waters for the table and didn't offer to ask if we needed any help with menu items, questions, drinks, anything. When she returned to take our orders, my friend ordered the biscuit board, instead of asking if we knew the portions were large, she looked as us and stated, "Do you know how big the biscuit board IS!" She then proceed to COUGH, WITH NO MASK ON!!!! We all looked at each other and said, yes, thank you, please take down my order. Instead of allowing each of us to place our orders separately, once she discovered we all wanted the same thing, she closed her order book and hobbled away from the table. I really enjoy the food here, but this is my 3rd time here and the service each time has gotten worse and worse and it's as if management doesn't seem to care about what that makes their business look like. They have one server on the floor and she clearly cannot handle the floor or people and I'm overly disappointed on how this visit to this establishment has gone. HORRIBLE SERVICE PERIOD! read more

Sugar Grits - Diners Near Me - Memphis, Tennessee

See all

Seated right away, super friendly staff. Food was fresh, hot, delish. Clean, nice simple decor. We didn't like the automatic 20% gratuity added to our party of 2. We actually would have tipped more if we were to do it in our own but it's off putting when it's forced on you so we didn't leave anything additional. read more

Sugar Grits - Diners Near Me - Memphis, Tennessee

See all

Visited on a Monday around 11:30am. There was no crowd. Plenty of parking available. Different music was playing in the dining area (country or a station with mixed genre) and kitchen (uncensored rap). Service was ok. Grits were bland and not seasoned well...I had to add salt and pepper which I don't normally add to my food once cooked. I taste my husband's side of potatoes and those were overly seasoned and so was the chicken that went with the waffles which seemed undercooked. 20% gratuity automatically added to bill. I would not do a repeat of this place...too many food items off the small list of menu items were not good. read more

My family came in from out of town so we decided to do breakfast, the wait on the food took an hour and a half. And when we got the food it wasnt good. It didn't have much flavour and most of the dishes didn't have condiments such as jelly or butter or even sides that the dishes came with. The coffee was cold and old. I was really disappointed and definitely will not be back. I notified management and all she offered was a discount. That's not why I notified her. I just simply wanted some food on the table!!! The ambience was nice but the service and wait time for the food was horrible. read more

Sugar Grits - Diners Near Me - Memphis, Tennessee

Food was so delicious!! Jalieesa is an amazing server! Very kind and attentive! Will definitely come back again!! read more

Sugar Grits - Diners Near Me - Memphis, Tennessee

OMG sooo good. All these bad reviews must happen on the weekend when it's packed. We went on a Tuesday morning. Excellent service and the food was excellent. I had the Chicken Fried Steak and eggs with cheddar grits. I cleaned my plate!! Biscuit was excellent too but didn't want to completely overload. read more

Sugar Grits - Chicken fried steak and eggs - Diners Near Me - Memphis, Tennessee

See all

The food was good overall. The service was very average. The waitress was not attentive to the needs of our group. Recommend the omelette, potatoes, and blueberry biscuit. I do not recommend the cheese grits. read more

Ordered the Rise and shine - delicious eggs, hb, grits, biscuit, sausage and bacon for a reasonable $14. Service was friendly but not much interested in good service. read more

Rude, rude people!! Waitress was inattentive... had no intention of providing a pleasant visit for us. Won't go back.

The food here is absolutely amazing! I had the Sweet Shirley's grits, and when I first read the menu I was not too sure about it. However, it was to die for!! The sweet and savory flavors were a great combination. The greens were some of the best I've ever had. The service was phenomenal, and I highly recommend this place! read more

Sugar Grits - Sweet Shirley's Grits - Diners Near Me - Memphis, Tennessee

Don't go there if you're white bc they will ignore the hell out of you. We left bc we waited for over 20 minutes for a waitress to even say hello or give water to us. The white people behind us were complaining about the same treatment. Everyone else around us was being waited on hand and foot. Skip it altogether! read more

The food was not good at all. Cold and how can you mess up an omelette?! Great location! Great concept! Poor execution...

Went here for breakfast. Two had the Cowboy Cinnamon roll. It was a literal brick that had to be sawed through with a knife. They covered it in cold glaze which didn't make matters any better. One had the Big Ole Biscuit Bake. It was room temperature with sausage pieces on top. The sausage pieces were cold inside. Thank goodness it was precooked sausage. Run the other way if you're considering Sugar Grits for breakfast. read more

Sugar Grits - Diners Near Me - Memphis, Tennessee

My order was wrong three times. Each time something on my breakfast plate was wrong. First time- they accidentally bring toast en lieu of the biscuit I ordered. Didn't take a bite of anything. They were apologetic, offer to bring me a new plate. Second time, I begin am able to begin eating. biscuit tastes great, grits taste great, I noticed the omelet I ordered, I am a strict vegetarian has meat in it. I inform the staff who is again so apologetic and sweet. I was going to continue eating the parts of the meal that were good- I was only a few bites in to the biscuit and grits, but my whole plate is taken once again. I then wait 20 minutes for the third plate where everything is wrong but the omelet. Toast (I did not order), grits (sans the cheese I ordered), and the veggie omelet. At this point, I'm starving and am just gonna eat without sending it back especially since the staff "personally checked" to make sure the order was correct. Two stars for taste of food that I could eat while I briefly had it and another for the comped bill due to all the errors. I didn't even tell them the third plate was the most wrong, bc what was the point. I just left the toast and half eaten sides there as evidence that they messed up for the third and final time. Back of house, get it together! read more

I could go on and on about our experience which began with it taking over an hour for us to be seated. We arrived at the restaurant at 12:15 and didn't leave until close to 2:30. We witnessed people leave and observed them complain as we did...several times. Our waitress redeemed our experience. Her name was Lana, I believe. Something with an L. She wanted to ditch us after we'd inquired about her whereabouts. We explained we didn't want her to do that. She just needed to tighten up. All of THAT going on at this establishment is a MANAGEMENT issue. She was horrible. Whomever the owners are...get you a manager who's more customer service-oriented and knows how to troubleshoot. She got Fs across the board. Food was decent, though. Our waitress got you three stars. read more

I stumbled across this place when I was visiting Memphis. I was tired of the hotel food and wanted something different. I walked around and found Sugar Grits. I enjoyed my first meal there so much that I went back twice before I had to return home. I don't really like eggs so I like that I had the ability to order individual items vs. being stuck with a platter with a bunch of stuff that you did not want. The first day I had one pancake which was more than enough. The pancake was nice and fluffy with crisp edges. I also tried the sausage patties and bacon. Everything was delicious. On my next visit I had a delicious biscuit, breakfast potatoes and country ham. The food was well prepared and delicious. The staff was very friendly. I had a chance to speak to the manager and one of the cooks. They greeted me when I came back the next two times. My server on two visits was Daphen. She was super friendly and efficient. When I told her I wanted some strong coffee she made me a cup that had the hair on my chest standing up! I really recommend stopping by for a great southern breakfast. read more

Sugar Grits - Pancake with bacon and sausage - Diners Near Me - Memphis, Tennessee

See all

The food was delicious. The grits fritters were different and amazing! My only complaint is that the service was slow even when they weren't busy. Despite that the food and drinks were well made and the inside was cute! read more

See all

We are amazed with this place for breakfast the food was so delicious and the hash browns were a different flavor also the gravy and biscuits were greeeaaat , the server was amazing and also the Gm from this place was so kind to us , we are from Las Vegas and this was the best breakfast ever , not even in Las Vegas we got this lol read more

Sugar Grits - Diners Near Me - Memphis, Tennessee

A fantastic breakfast spot with super delicious food. Great coffee, great service, and an absolutely massive cinnamon roll.

Reservations didn't help the wait for table. 2 jr wait for food once ordered. Biscuits cold, dry and packy. Coffee was basically hot water, no taste! I had meatloaf on a biscuit. Both were cold.:( Six shooter on grits was tough and over cooked. Disappointed that grits weren't Delta Grind. Overall a miss and won't have to try again. read more

just set down to the best breakfast. The atmosphere is amazing. Our lovely waitress Denise was great. she made us fee like we were setting at home laughing around the table. we will be back. thanks for a great ending to a wonderful weekend. We love Denise. Keep her read more

Not worth it. Ordered the Cowboy Cinnamon Bun and couldn't have been more disappointed. It's huge and looks good, but was so stale that I almost broke the plastic fork & knife while sawing off bite-size pieces. On top of that, a 20% gratuity was automatically added to the check - on a takeout order. The people were nice and the place was clean, but that doesn't mean much when you end up throwing away a $10 cinnamon roll after just 2 bites. read more

Was fair ordered a pineapple mimosa upon receiving my drink it was in a dirty glass their was nothing offered in it's place just a apology

I finally had a chance to taste the infamous biscuit board ! It was served with honey biscuits, three jams and a choice of bacon or sausage. I washed it down with a traditional mimosa. My husband ordered the steak and grits. My in laws had omelets and French toast . The location is also great , located in the heart of downtown Memphis. The service was awesome ! A young gentlemen, Remy was both attentive and pleasant . The wait was 30 minutes , but we were able to get seated a little earlier . read more

See all

This place has terrible service! They could care less about taking your order. They weren't busy at all which should have been sign. I highly recommend not coming here and I will not be back. read more

Great Service from the front of the house to the back. Everyone was friendly and working to the best of their ability. They were extremely busy, but the drinks were coming and the atmosphere was great. Once the food arrived it was worth the wait. Will be back!! read more

Sugar Grits - Decor - Diners Near Me - Memphis, Tennessee

We arrived around 8:30 a.m. There was a 30 minute wait with barely anyone seated. A group sat at their table for 20 minutes and got up and left. They were told that the restaurant had no help and no food ready to serve. Most people waiting left to find another place for breakfast. read more

Good morning, Memphis. This was a short experience and the low rating is based on arrival, not food. Perhaps the food is great! I arrived shortly after 1030am on Wednesday for breakfast. There were two parties waiting ahead of me and the host was on the phone taking a to go order. Every table in site was dirty. Those of us waiting to hear this order being placed are just waiting. There are maybe 4 tables dining. Servers are not cleaning, nor helping seat. No management in site. This is a "you don't deserve my money" situation. Unless the servers are also cooking in the back, there is no excuse. read more