I would give zero stars if I could. They got my order wrong. The most vile thing came out of the unsweetened iced tea mixture. It was a thick oil based product. I am including photos and videos of the "drink". I didn't even feel comfortable throwing it down my sink. read more

Subway - "Unsweetened iced tea" - Fast Food Near Me - Long Beach, California

I went here yesterday around 5-6pm and their workers are RUDE and LAZY!!! I was warned by my mother abt them prior to going, the customer service was HORRIBLE! I was ready to leave all 3 of my sandwiches and go to another subway, but it wasn't in my character to do so. The lady made my sandwiches with an attitude, gave me the 3 tiny remaining tomatoes, and said she would have to go to the back to get more, yet she refused to. Also they wouldn't bring more Swiss cheese or shredded cheese to the front, which led me to ask are they closing soon, I was ignored. I told the woman "a little mustard", and she put a lot. She put all the olives on one side of my Grannies sandwich, and hardly toasted my sandwiches. I'll never go to this location again, I felt prejudiced vibes, they once had a kind and pleasant staff but what I dealt with was disrespectful & intolerable. read more

Food was horrible bread not toasted and the sandwich falls apart. The bread is not even good at all and bad service read more

Subway - Tomatoes cucumber grill chicken - Fast Food Near Me - Long Beach, California

It's a subway I don't know about you but it is what it is and if you come in you know what you like. For a suggestion I'll throw out the Cold cut combo on the 12 inch jalapeño cheddar bread with mustard mayo cucumbers Bell peppers onion jalapeños and yellow peppers with a finish of salt and pepper oil and vinegar. And this place does it pretty good. Thanks for always being spot on guys. read more

Food always fresh! Super friendly staff The best sandwich they make for me is the Chicken Philly read more

Best location! Good quality ppl Very clean and delicious . Thank you !!!!!!!!!!!!! Food is fresh read more

I came in last night and asked for a Cali fresh turkey sub .. I made myself clear because this is not the first time the same kid has messed up and had an attitude . The little girl was too busy talking to her sister inside the store . . I went back inside to let them know my avacado was missing and so was the stuff I asked for . I'm tired of these kids not caring and getting away with it . The little girl told me not to fucken come back if Im going to complain . I told her to do her job correctly . Her sister was waiting outside for her and tried to cuss me out . I tried to handle it like an adult instead of whooping her ass . So I called the store the next day to talk to a manger and they said they couldn't give out the number . So much bullshit and not even the manager or owner could call me back .. read more

See all

I just wanna say that Veronica and Emily are so awesome. God bless their souls. They make perfect sandwiches read more

Subway - a man and a woman standing at a counter - Fast Food Near Me - Long Beach, California

First time coming to this subway and I'm just disappointed. There was a lady working there so rude to the client infront of me kept cutting her off when she spoke to her and had attitude. When it's my turn to order my sandwich she made me feel rushed to make my sandwich. Mind you I am now the only customer there. I ordered avocado and I am aware that they charge extra. But this lady put a quarter of the avocado for my foot long sand which. And when I told her your suppose to put a whole half of the avocado she said "we can if we want to but we don't have to." I was in shock your charging me for extra add on and I'm getting skimped from my add ons. I won't be coming here again and I advise no one else does or you will be charged and not receive the quality you ordered. read more

Another typical day at Subway and usually my experiences with other Subways are poor. However, on a long trip to DisneyLand I just had the craziest urge for a good sandwich. Honestly, the workers were so kind and compared to any horrid experience I've had at a late night Subway in San Francisco, this was by far the most enjoyable. The service and attention given was amazing and I would come back on my trip back north! I appreciated how the person who was waiting for my order was patient and understanding of my indecisiveness. Great place with amazingly trained staff! read more

I work right down the street and always come to this Subway. The employees are always friendly and the new menu items are amazing!

Great service, food and a chill ambiance! The staff was really nice and made the food quick!

Great service and high quality food! Solid environment that caters to their customers

My husband and I used to go to this Subway every couple of weeks. They no longer accept our coupons that come in our mail. They are not "participants" for the coupons any longer. They also have the Subway by Walmart on South Street which will no longer accept our coupons. So now we go to other Subway locations who do accept them. read more

Never had subway before but now I will be coming to subway at least once a week. Great selection of food and good service.

Came to this subway late at night after a bad experience 7 months ago at another location and the staff at this location was really nice really helpful will definitely recommend everyone to come read more

The owner of this subway is the kindest person I've met in ages.. I came in in the morning just to get a coffee and charge my phone so I could call triple a because my car and phone are dead. I wasn't trying to vent about my dilemma or anything just find an outlet and buy some coffee, but he read the stress on my face and was so kind and compassionate.. cares about his business and most importantly the customers. he was so kind he didn't even let me pay for the coffee. Idk if I'm just being emotional but I feel like this man just restored my faith in humanity read more

I have been charged for a transaction twice, once on Paypal through subway app and the second time when the store manager Repul saw an opportunity to pretend the transaction didn't go through and asked me to pay for the second time. I called Subway corporate but they didn't seem to care much and their solution was to make the same manager who ripped me off call me back and still pretended the first payment didn't go through and insisted on keeping the money. I have receipts from both transactions and I am planning to take this further. Will update this review once the issue is resolved. read more

Wow. Great customer service. They even complimented my nails and were so nice! Great!!!!!!

Really enjoyed the Supreme meats sandwich so fresh and the establishment was so clean. I appreciate the great customer service. Her name is Mele and she was super amazing!!! read more

Excellent service, very fresh ingredients. The environment was amazing and staff are super helpful! Food is delicious as well.

Worst customer service and meal Prep ever. they are slow, sloppy and not accommodating to the customers at all! I will not be spending my money here again I was charged for a sandwich FULL PRICE and I was not able to do any substitutes because I do not eat the particular type of meat SUGGESTED. Couldn't change my choice of meats but was going to still be charged the full price. When I spoke with the manager she would not make any exceptions to satisfy the customer. Terrible customer service!!! Not like I asked for any discount I'm still paying full price so why can't I change MY SANDWICH if I want or need to because of dietary restrictions? If I could give a zero I would read more

Slowest workers ever!! I came in and no one was in the front I waited for them to clear out, when they finally did she started making my SUB but talking to her coworker so she was going soooo slow!!! She literally put like so little cheese I had to pay extra for more and she put me the same amount other subways put but not paying extra They didn't have water cups either. I was the only customer when they started my sandwich and it took too long for me to get out of there! The girl was polite and nice and that's the reason I'm giving two stars but she cold have focus on me and not on the conversation she was having with her coworker. read more

Good food. But the staff show no customer service appreciation. They barley want to answer any of your questions. Work on your staff they represent your business. People will start going elsewhere. read more

I worked at this subway for about two months. They only promote Indian workers to become managers, they violate health & safety laws such as food temperature and proper time & date markings and employee rights such as breaks and overtime pay, they encourage employees to give far less than the standard subway veggie and meat portions unless you ask for "extra," and they also encouraged us to slip extra charges into the customer's bill, such as a bag of chips or a soda. (If they came back we were told to refund it and admit it as our own mistake, but only about half of the people ever did this which resulted in the owner making a huge profit off of them.) In short, if you go to this subway and buy a sandwich, not only will it be of poor quality but you will also be supporting a corrupt business in the process. read more

I love Subway and can eat their fine inexpensive sandwiches almost every day, however let me tell you about my horrible experience at this particular franchise. Never have I had anyone make such a skimpy sandwich out of already cheap vegetables. I doubt that they even wash their vegetables. I went with a couple of coworkers today and the tuna made us sick. It's a good thing I didn't finish the whole sandwich because I might just be in the hospital right now. So yeah, beware. read more

Care and concern for my daughter has just morphed into anger and outrage with the manager (Barbara) of Subway at South and Cherry. My kid was up all night with violent vomiting, and diarrhea. Her doctor confirmed that it's food poisoning, from the subway she ate last night. She's feeling better now, and we're waiting for the health department epidemiologist to call and talk to her. People are heading out for lunch soon. I called Subway to give them a heads up on what's going on, and what my daughter had on her sandwich. I didn't want them to poison anyone else. Barbara wanted to keep interrupting me to tell me that the tuna is made fresh daily. I finally got through to her that the kid didn't eat tuna. She had Black Forest ham, roast turkey, red onions, cucumber, and spinach. Barbara insisted that they don't sell bad food. I stressed that sometimes food comes from the farm or distributor already contaminated. I would have had as much success just talking to a wall. They plan to take no action unless the health department says to. A whole lot of people are going to get a big surprise after their lunch. I guess Barbara doesn't have a clue about all the people who have fallen ill, or died, as a result of eating contaminated raw spinach in recent years. So Barbara, is that ketchup on your hands, or blood? read more

I'm not one to believe every bad review. I like to see things for myself. I am not surprised about negative reviews as I have witnessed first hand that they are true after my experience here today. From the moment I walked in I felt unwanted. My server didn't smile and acted as if I was keeping her from something more important. She just threw the items on the bread and seemed to be annoyed that I wanted the sandwiches toasted. It's seems like that type of behavior is accepted there. Shame on her and shame on Subway for keeping her employed there. She should not be in a position where she deals with the public. I'm a big tipper when warranted but I didn't leave her a penny. Even her co-worker treated the other customers badly. One day I will give them another chance but it won't be anytime soon. I'm tempted to call the Area Supervisor and report them. read more

The manager (Barbara) was so kind and helpful. I was in a bad mood and she handled my attitude so well. She was very caring, attentive and patient. I will never go to another subway again. This is bay far MY FAVORITE LOCATION! read more

Subway - She's even smiling !! Love it !! - Fast Food Near Me - Long Beach, California

See all

quality service and the lady helping me (emily) was very efficient and helpful when it came to my order , rude customer in front of me was also handled very well by the staff !! food was good and fresh as well read more

Miles was awesome, she offers the best customer service ever! Food was delicious and fresh, felt welcomed and look forward to coming here again. read more

Sub of the day is my go to sandwich, great service from the day crew

If you want your subway sandwich served with a side of RUDENESS, then I welcome you to feast amongst the uncaring, potty-mouthed, no eye-contact giving "sandwich artists". I have never had a negative experience at a Subway, until I came here. It was interesting to note that the gentlemen customer was greeted but not a female (me) while entering the facility. I brushed that off thinking it was a silly thought of mine. Secondly, a customer tried to help out this business by nicely returning change from their machine because it gave him too much. He was kindly suggesting that they check their change machine. The abrupt and insensitive response that followed: "That machine doesn't make errors!" WOW! I put that incident to the side. Finally, the person making my sandwich did NOT give me any eye contact, not even when he rudely dug through my spinach to find a sliver of a bell pepper because I asked for more bell peppers. At that point, I contemplated walking out of the facility. I vow never to enter this particular Subway. read more

Yeah, I never get a smile from anyone in there. I drive to the other location: 3713 E South St, Long Beach, CA 90805. They are very nice and helpful there. read more

First time going to this location and I liked the service they were very friendly. I went early before work and what I really wanted was soup and they had it ready, other places I've gone they don't have the souls until later on in the AM. It's a little out of my commute but I would definitely come back to this location read more

This location has been decent to me. I can't say I've gotten bad service here. Actually, there was a short Hispanic girl with dyed blonde hair who used to work here who was mad friendly and made a mean tuna sandwich. I haven't seen her at all this year so I think she's gone. Bummer. The people there now are alright, not the most enthused, but they make my sandwich legit and that's what counts. I say a 3.5 and because that chick was so awesome I rounded it to a 4. read more

Ordered my sandwich via Subway App, got it all ready and yummy upon arrival. All in 15 min timeframe :))). I must say that my first Subway app order experience was smooth and pleasant at this location. Surely will come back for more yummy subs! read more

Bland tasting sandwiches, unfriendly staff who skimp on vegetables, and refused to add a little extra jalapenos to my sub.