They don't keep their receipt paper filled at the pump so you then have to go inside to get them…read moreone. Not very convenient. Something as simple as making sure there is paper for receipts but instead they would rather inconvenience the customer.

says i have to give one star , again the coffee area has no coffee , all empty no back ups,,630…read moream. the coffee should never be empty . i dont understand ..

Not a bad experience. App ordering worked well but instructions were not followed…read more Can't believe how much Krystal's are nowadays. Crazy to think they were once a quarter - yes, I'm that old.

Very bad customer service on the phone around 10 PM On July 21, 2025 the guy they answer the phone…read morewas not friendly and very short so I said to myself I will not be eating there because you don't want no one fixing your food with a bad energy

So, I heard about the changes at Steak 'n Shake and I'm all about second chances, plus I'm really…read moreinto making America healthy again. So I swung by the drive-thru, grabbed a grass-fed, grass-finished steak burger, and some of their tots that are now cooked in beef tallow. I could instantly tell the difference with the tallow-cooked tots, they were super tasty. The tots seemed a bit smaller, but still delicious. The burger patty was definitely better than their old ones and the pickles were fresh. Overall, I feel the improvements were very satisfying and I applaud shake and steak for the effort. Of course, I totally forgot the golden rule I should know by now: always check your order before you leave. I got all the way home and they'd forgotten my chili mac, which made me pretty sad. LOL

I use to love this Steak 'n Shake location. I really wish they'd hire more staff, bring back wait…read morestaff, and clean the place up! I had to ask for napkins (all the dispensers were empty) & I had to use a few to clean a table, as they were all dirty. We sat, a few booths away from the trash cans. Before I could finish my meal, an employee came out to empty them. The smell was horrendous, when he pulled the cans out. It didn't look like the inside of the cabinet, holding the 2 trash cans, had been cleaned in a very long time. I had to stop eating & leave. I ordered a single steak burger with cheese. It was so flat, half the burger was hanging outside the bun. Because it was so flat, it got cold very quickly. This restaurant needs a lot of improvement, before I'll return.

So convenient for us, about a 3 minute walk from our home. We just dropped by for a medium size…read moredrink, that's it. Clean store, it did however, smelled a bit weird upon entering. Don't know what it could be. The cashier was new, they were training him as he took our very small and simple order. The staff were friendly. No complaints there. Drive-through available!

I don't have anything bad to say about this fast food restaurant I've eaten there before it's just…read morenot my style

It's a nasty environment and needs a deep cleaning!!! Service is sad. Gnats and bugs flying all…read moreover place. Food sucks, I'm a meatless person and they put sausage on my egg/cheese greasy croissant and they charge you for a water cup. Get your act together BK!!!!!!

7/10 6:30pm just had the best experience at any burger king ever tonight ! Smiles, kindness, quick…read moreand fresh !! And I live by this one, way to step it up!!

We came here for the "G" in our A-Z Restaurant Series! We got lucky and got there right after the…read morelunch rush. Sat outside service was super friendly and quick. We got the fried chicken eggs Benedict which was delicious and their cinnamon roll was outstanding. Was a little bummed the country fried steak wasn't hand breaded but flavor was good. Full review link below https://youtube.com/shorts/H7aFaAffQbQ?si=YvK48jiv__s5a7Hx https://www.tiktok.com/t/ZThv38MKF/

I've been here a few times when I visit my parents in Florida. They like it. I've actually had a…read morefew good meals here but the last time was awful. Long wait times to get a table and after we were seated we sat for about 10 minutes without even getting coffee. We had to raise our hand and ask for it. She also never came over to refill them. I ordered a special they had and it was so gross. Not sure what leftover crap they threw on the plate but we were not impressed. Definitely won't return.

we've been coming to urban beans been many years ago. However, we have been noticing people that…read more behind the counter lately have just seemed to lacking customer service skills, very unwelcoming and even almost like an attitude on their shoulders

Must've been an off night. I ordered a grilled chicken sandwich but I got a fried sandwich. I asked…read morefor honey barbecue because I thought that was the only honey sauce and was charged $.50. After I realized it on my receipt before it was made I said don't you have a different honey and he said yeah. So I corrected it and said I don't want honey barbecue I would like the honey mustard. But I was still charged the $.50 and not offered a refund. Seems to be a training issue, but it was still a very good sandwich and fries and drink. Staff was friendly and made the re-order right away.

Nice cafe with a great menu, plenty food and pastry items. My cold brew was really good and not too…read morebitter or strong yet perfectly balanced with mild sweetness. The power bowl was really delicious but the cup they serve it in made it hard to enjoy. I was trying to scoop out the egg which falls to the bottom so that was awkward to eat but super good. I suggest more of a tray or actual bowl would be easier to eat this in. I got my order really quickly and they have plenty parking. It was busy and plenty customers. Really enjoyed my visit and stayed a bit to work in the cafe on my laptop.

My wife and I stopped in with our daughter and son-in-law for a quick coffee pick-me-up before…read moreheading back home. It's been a while since we've been to Urban Bean Coffee. They were super busy and a lot of people sitting at tables. It's a Saturday and what's nice is they had a live jazz band playing. My wife and I ordered the same coffee which was the small Lavender Latte. It was just ok. Really no conversation other than may I take your order? Then 10 minutes later called our name. That's it....