Went during the lunch rush and the service was quick. The drive-thru was appropriately staff to support the need. The food was good. And they have Family Nights every Tuesday read more

Chick-fil-A - Fast Food Near Me - Orange Park, Florida

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Should not have to wait 15 mins for a mobile order. Awful service. Call they hang up.

Got a kale salad to go. Somewhere there had to be some dressing on the salad but I couldn't find it or taste it. STOP SHORTING ON THE PREP FOR DRIVE THOUGHS! read more

Make up your minds! One day I get a military discount and the next day I don't? It shows up as Police? Have a great product, as far as chain restaurants go. For a company with the values you profess, I would be surprised if you don't recognize military and veterans. Or is it a franchisee decision or lack of training of staff? read more

Cool people fast service came through late I'm sorry but cool people Food was good Clean place too read more

Chick-fil-A - Doorway - Fast Food Near Me - Orange Park, Florida

Drive thru was great. No long line this morning. Grabbed a spicy biscuit meal and a lemonade. I want to say this location always has the seasoning down and the biscuits flavorful. read more

i added an egg into my side salad and they gave me half an egg and told me it was a full egg. maybe if cfa terms half an egg is an egg but in real life that's not how that works, so i asked for another egg even offered to pay for it, and i do. THEY GIVE ME AN EVEN SMALLER PORTION THAN THE FIRST TIME WHAT??! I've worked in fast food, that's just being petty straight up. Francis who took my order at the front is the only reason this isn't a one star very sweet and polite. read more

Okay, this is officially my favorite location. I usually go to the St. Augustine one on 16, but we were in the neighborhood here today. I usually get a 12 piece grilled chicken because the pieces are small sometimes, but these were all decent size and I feel so full and happy. The fries were perfectly cooked too. Also, I'm so impressed with how quickly they move their line here! Definitely try this location if you are nearby. read more

Love Chick-fill-A. This location isn't easy to go. But of course delicious. The location on Roosevelt Blvd is Also is my 1st choice. read more

There was fly eggs on my sandwich.i didnt get a picture because i took it off to look at it but from comparing it to pictures online it was definitely fly eggs read more

Their food is good!!! And the service is amazing, everyone these is always so nice. Ambiance is okay!

I rarely pass by a Chic-fila so when I do I get a craving! Their drive through line was pretty long but they had two lanes open and it went pretty quickly. I made sure to get my Chic-fila app scanned before I paid to collect my points. I ordered the Spicy Chicken Sandwich meal, with fries and a coke. At the drive they window they remembered to ask if I needed sauce, I took a ranch for my sandwich. As normal there were two pickle slices on the bun. This visit it seemed the breading was a little greasy but nothing to complain about. The fries were hot but I did add salt to them as they normally don't have it added. read more

Chick-fil-A - Spicy Chicken sandwich - Fast Food Near Me - Orange Park, Florida

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This location is has great service normally. This morning (10/3/20) was a different story. Got to the window and they asked me if I had 2 chicken biscuits. Said no, I have a #4 Chicken Bowl & Large sweet tea. My order number was 6117297. What I got in my bag was a Chicken bowl, 2 CFA sauces, fork and a medium sweet tea. Name on bag was Rosane. read more

Chick-fil-A - Bag receipts - Fast Food Near Me - Orange Park, Florida

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It is not like me to give such a low star rating to a restaurant and company that puts a product out that is usually very reliable. This review is actually not about Chicken, Waffle Fries, Lemonade or even Salads but something much more important. It involves services and management. It involves "team leaders" telling patrons that there is nothing they can do about situations of children's safety in play stations. Especially, when there are signs placed at those play places limiting the size or age of children that play in those areas and that the manager can do nothing about it. Then having to speak louder; to get the Manager's attention to get her to inform the parents about the children being in violation of the posted policy and roughhousing in the play area. Of course, I had a choice to leave and remove my grandchildren from the play area and I did. But as a customer, I to should be able to have my grandchildren play in this area in safety as I supervise them. Obviously, the day I was there some of these children I were not being supervised by their parents and many others noticed this, removing their children from the Store for lack of safety! This is my hometown Chick Fila they do many specials and service for the Community. However, the attitude of the employees reflects an attitude from the management that at this time they are unconcerned with the Safety of Children within the Store. read more

Chick-fil-A - Kids Area - Fast Food Near Me - Orange Park, Florida

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What can you say about this place, everybody's so friendly, the place is super clean, and the breakfast chicken egg cheese and potato burrito is to die for. read more

Chick-fil-A - ows a paper bag on a table - Fast Food Near Me - Orange Park, Florida

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Another great Chick Fil A! Service - Fast, friendly, and always accompanied by a smile and, "It's my pleasure!" When dining in, I like the fact employees come around to refill drinks and even take trays. Food - Tasty and hot. Unless you get their Ice Dream (which is to die for) and then it's cold. :P Drive-Thru - Fast and efficient (even if there's a long line). Cleanliness - Restaurant is kept clean and tidy. Sometimes during the busy times, there are some tables in need of a cleaning, but they have plenty of employees working who stay on top of it. So, it's never a problem to get a clean table. read more

Chick-fil-A - Fast Food Near Me - Orange Park, Florida

Can't go wrong with Chick Fil A, EVER. The customer service here is really great and they sure do know how to small talk and make you feel welcome in the store. The food was nice and hot with crispy waffle fries (yum!!!). Super happy this business isn't skimpy with the sauces; my boyfriend likes honey mustard and bbq sauce and I like buffalo and Polynesian! The only thing I wasn't happy about was that every table we tried to sit at had crumbs on it. Besides that, no issues and I like that I feel comfortable sitting here after my meal. I hate when "fast food" makes you feel rushed. read more

Chick-fil-A - Matching meals for me and the boyfran :) - Fast Food Near Me - Orange Park, Florida

This Chick-fil-A is very clean, the line seemed to go pretty quirky even tho it looked like it would take forever. I always enjoy chick fil a. I only gave 4 stars because I feel like sometimes my fries are thrown everywhere. Seeing how many people are in the line I'm not upset about all these fries everywhere. The brownie was the best so soft. read more

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Really terrible customer service I had a manager tell me over the phone that they would replace a sandwich that was missing in my order . And when we came back the next day to get it replaced I was told that they wouldn't replace it anymore because ! Jessica was the name of the manager and she didn't bother to come and talk to me or help address my problem nor explain why they were making me buy the same sandwich twice ! This could've been avoided easily with management that cares read more

THE BEST in the Orange Park area! I live in Fleming...and I am jealous of this location! They have the FRIENDLIEST staff, the FASTEST service, and the BEST promotions! It's almost as though they know your order before you do. Their Drive Through is on FIRE! They hustle the drive through during lunch; three people taking orders and a fourth for payment/receipts. And generally when I ask for extra pickles I get a couple...this location gave me a big container! Make sure to join their Text Message Club! They do food promos a few days a week such a BOGO items, buy a drink + fries and get a sandwhich free, etc. read more

Yikes! I had a really disappointing experience when I came here on a Saturday morning. I ordered a #5 combo meal which was a bacon egg and cheese biscuit. I didn't receive a drink and I got a biscuit with only 2 pieces of bacon on it! We were with a friend, so I didn't want to make a scene and take a photo. Also, he ordered a chicken breakfast sandwich and his piece of chicken he described as a "chicken nugget"! It was so small! I was surprised a place like this would serve something like this!! Luckily we ate at the restaurant and I was able to take it back, but I would've been pretty upset if we did take out and that's what I had for my breakfast! Probably wouldn't come back to this location. read more

Love their waffle fries and chicken fingers! Staff is always so polite and helpful! No matter how busy they are they do their best to get you served as quickly as possible! read more

I just waited 20 minutes for curbside. Meanwhile, the Drive thru was empty and people who pulled up after me in curbside got their order and left. I called inside the store to check on my order and they said it's on its way. No explanations. The girl finally brings it out with no explanation or apology for the wait. To add insult, she forgets my straw and has to go back inside. This is the worst Chick-fil-A in Jacksonville. It doesn't seemed to be modeled after corporate for customer service. Shame. read more

Not sure why if there's nobody eating dine-in why I'm asking for sauce. Because I just drove through and was very specific and got home with the exact opposite sauce that I asked for. How about slowing down your only resource of business and making sure shits correct otherwise open on Sunday's and call yourself McDonald's. Absolutely petty and stupid for your consumers to complain about a sauce preference. Had you charged me like your adjacent neighbor Taco-bell I'd be back. Back to solidarity not blessed.... another Chick-fil-A drive thru experience with the nasty personal drink given at the window. Perfect. read more

Chick-fil-A - Fast Food Near Me - Orange Park, Florida

I ordered a large coffee to go and a milk shake, my mother ordered a 6 piece chicken and a medium coffee. All was fine until a young manager in his early 20's heck maybe even 19 was rude to the employee's. Refund them their money the machine needs to be cleaned!!!!!! The girls didn't want to refund us they wanted us to have our coffee. They told us 7 mins. Well about 15 mins later you hear him complaining again when they asked what size coffee to another employee. Are they still here the manger says in an annoying snotty voice!!!! Yes Brain one of the girls said! I flashed back to the Roseanne episode where Roseanne has a crummy high school manger while working at a fast food chicken joint. Coincidence? The kids name was Brain also and has the same snotty attitude as this young manager in chick-fil-a on Wells. "Well something stinks in here Bry and it ain't my attitude".... read more

5 star fast food! I have never been let down. The only pain I feel is the hunger pain on Sunday when the inevitable cravings are sure to arise. Anyone that loves Chick-fil-A knows it is closed on Sunday's nation wide. This particular location is near mine home but great because they have a text club. If you text CFAWELLS to 411247, they send you deals and reminders - I love it. I also recommend the loyalty app - I've earned free ice cream. The drive through is always so quick, even when the line wraps around the building. They constantly have a person standing outside, taking your order carside. The people working there are always polite, insanely so. If you are having a bad day, they will cheer you up. The food is also the best fast food you will fine. I highly recommend the nuggets with chick fil a sauce. All of the frozen drinks - ice cream blended, are too die for, including the coffee. If you are a breakfast person, I recommend the chicken biscuit topped with honey, amazing. If you get a kids meal, you can request an ice cream cone instead of the toy, score! Located across from the Orange Park Mall, If you are in the area, give it a try. read more

I like this location. They have specials which you can sign up for by text. The drive through is pretty quick and I have never received an incorrect order. I enjoy this location over others read more

Chick-fil-A - Fast Food Near Me - Orange Park, Florida

Seems like Chick Fil A always has a line around them. Came in at lunch time and although they had a line and I moved through Quickly. They gave me my drink and a table tent so they could bring the food to the table. Chicken was hot and fresh. The fries which are normally hot and crisp were not as crisp and a soft on this visit. They also have someone roaming the dining room to check on your meal and offer refills on your drink which for a fast food place is nice to see. This is really about the only fast food place I would recommend. read more

Chick-fil-A - Number 1 combo - Fast Food Near Me - Orange Park, Florida

I've been here over several dozen times and they have never gotten my order wrong. The food is consistent and the line moves fairly quick. I can't speak for lobby service since I always go through the drive-thru. read more

I go through here everymoring for the samething an egg white grill..The past 5 days now there has been something wrong with it everyday. I went to tell two different people and they didn't care what I had to say! How can you mess up and egg white grill with 3 things on a English muffin.. Worst chic fil a I ever been to and very dirty on inside! Only chic fil a in Jacksonville that doesn't care) read more

My order is always correct and service is efficient. The servers are friendly also. Good food

Tonight me and my husband went through the drive thru about 9 pm. Briana took our order and she did amazing! She was very professional and kind. read more

The blonde girl Shayla singlehandedly runs this chick fil a!! She's the reason why I drive 20 minutes just to get food from this location even though there are two chick fil a's closer to me. She deserves a raise and a promotion STAT!!! Always in a good mood & always has a smile on her face!! A+, A1! read more

If I could do a negative I would. I love Chic-Fil-A but was very disappointed in my service today. I walked in to order and let a lady with three children order ahead since she looked like she was having a tough morning already, and by the time I got to order it was 10:33 and I was told I could not order breakfast now because it ended 3 minutes ago. But if one of the two ladies that were leaving there areas to do refills for customers would have taken my order I would have been able to order breakfast for myself and coworkers. Definitely will not be coming back to this location because of this. I know it might seem harsh but I have worked in areas as such and for somewhere that prides themself in customer service I don't see how these three minutes were worth loosing customers. read more

There isn't anything bad to say about Chick-Fil-a, except for there homophobic views(I apologize to the LGBTQ community, I held out for six months and peach milkshakes came). They have great customer service (I mean someone just took my order while I'm was in the drive-thru, a real human being!). And they even have frosted lemonade. If only they would listen to more Lady Gaga and get on the acceptance train, they'd be perfect! read more

I notice now that Chik Fila asks for your name when they take your order. once your order is complete and you're ready to pick it up at the window they call you by your name and thank you for coming addressing your name again. this is truly an awesome customer service move. During a time when customer service is lacking everywhere, this is a great move in the right direction. I always feel important when I go to Chick-Fila. Their customer service is always on point. Thiis an area they excel and I applaud Chil Fila's concept, management, and staff. read more

Chick-fil-A - Fast Food Near Me - Orange Park, Florida

Generally dine here as food and service is always good. Disappointed to see today that the beginning of order process in drive thru staff was wearing masks but at end of drive thru where food is distributed staff was mot wearing masks. read more

They always get my order right! My waffle fries are always crisp and perfectly salted. Quick and easy to maneuver through drive thru. Thank you. read more

Ok so the food- is GOOD. Everyone knows that. But, I can't stand ordering off an iPad and having to look up the menu on my phone. God forbid you ask a price or options on drinks. We went with high expectations because chick fil a is notoriously AWESOME. Yesterday was not. We first were missing 3 kids meals fruit. Secondly we were missing an entire kids meal and drink. No straws. No napkins. No ketchup. No toy (book) for the missing kids meal. The girl handing me everything that was missing: thank you. The girl in the window that shouted "I just f***ing gave her that in the bag... Seriously? I get that it's busy, but getting wildly upset that I want what I paid for??? Honestly I hope this location improves. This is just sad and bad business. read more

The staff was quick and efficient. Waited in line maybe one minute, and after paying I received my food in about 3 minutes and this was during the dinner rush. read more