Auto Stop installed a rebuilt engine in my VW Vanagon. Within three miles of leaving the shop, the…read morelow coolant warning alarm came on. I immediately returned, but after a brief inspection I was told there was nothing wrong. When I left the shop, the warning alarm came on again. I called Auto Stop, explained that the warning had returned, and was again assured there was nothing wrong. I was told to wait and see if the alarm came on again after driving. Unfortunately, the problem persisted, and I could smell coolant burning on the hot engine. I made it home just before coolant began dripping from the vehicle. At that point, I had the van towed to another repair shop. The second shop found that the primary coolant hose from the reservoir to the engine had been installed incorrectly and was approximately 3/4 inch too short. They also discovered a second hose with a large bulge that was on the verge of rupturing. Both issues required immediate repair. What disappointed me most was not simply that mistakes were made, but that my concerns were repeatedly dismissed. After the warning alarm came on twice within minutes of leaving the shop, I expected a thorough inspection of the cooling system rather than reassurance that nothing was wrong. Because of the improper installation, I incurred more than $500 in additional repair costs, plus the cost of towing the vehicle to another shop. Based on my experience, I cannot recommend Auto Stop. The quality of the installation, the lack of careful follow-up, and the poor customer service left me with significant additional expense and inconvenience.

Had a these guys do an inspection on a vehicle before purchasing and within two months, at my first…read moreoil change the mechanic told me that the engine was full of rust and the parts will start to disintegrate due to age and mileage. I thought I was doing my due diligence to take a used car to a mechanic for an inspection (which cost me over $200), but lesson learned to not by from third hand car dealers and that inspections don't really mean you won't end up with a lemon. I am disappointed since the staff were so lovely.

Got my coils, fuel injectors and struts done on my 1999 4Runner about a year ago. Yes, it's high…read moremileage and that is what Dave said was one of the reasons he didn't want to work with me anymore. Truly, I think it's because the job done was sub-par and on purpose to get my vulnerable and naive self back into their shop. I have spent $3000+ here and will never get it back unless I get a lawyer which I'm highly considering. When I got my fuel injectors done, I immediately had a problem with the engine starting. I took it in for diagnostics and they charged me 160 dollars for them to just look at it. Nothing seemed wrong to their technicians and I was told that it was fine and would level itself out. It did not. I went back again and they said that I needed a small part that I could replace myself easily. I did and still the problem didn't go away. Dave asked me why I hadn't come back and the reason is because he has led me on and bled me dry every time I just had someone look at it. I really thought that Dave was a nice guy and I trusted him but once I had spent $300+ on diagnostics alone, my faith was shaken. Today, my engine didn't start. I called Dave and he basically said that he didn't want to work with me anymore and GOOD LUCK. I was angry on the phone and I guess they say being nice goes a long way, so this was definitely my bad. I am very disappointed in Dave and the scam he runs as a business and I hope he doesn't do this to his daughter. The calls are recorded and I am talking to a lawyer because the other shop I went to charged me nothing. For such a "good" reputation, B+L auto seems to be a sham and I do not suggest you going in to this shop ever unless you have money burning a hole in your pocket and you want to feed the dollar signs in Dave's eyes. DO NOT GO HERE IF YOU RESPECT YOUR MONEY OR TIME.

I sent B&L a write repair work order for one of vehicles I own in early June asking them to confirm…read moretheir ability to do the work I requested and schedule a service date which as yesterday, June 19th. I live in a differt state from Bozeman. My relative brought the vehicle in for service. This shop seams to be unable to measure an report the tire tread depth, break rotor thickness and brake pad thickness all requested in my service work order. Please be careful when scheduling work with this company. Unhappy Customer.

I'm from out of town to put a camper on my old (1990) Toyota Pickup from Go Fast Campers and I…read morewanted to make a road trip of it so I chose to get it installed in Montana instead of from a (for me) more local Bay Area installer. The problem is my truck nearly overheated on the way coming through Lake Tahoe. I almost had to cancel my road trip but with my windows down my heater full blast and limping along at 55 mph the whole way I made it to Bozeman. I don't know anyone in Bozeman so I went off the Yelp reviewsandl let me say that Barry & Riley at B & B Auto Repair immediately seemed trustworthy they got me in and are fixing up my truck so my cooling system is safe with new camper load on grades for my trip back home to California which I'll be able to actually enjoy thanks to them since my truck will be safe so I won't be anxious about the my engine the whole way. these guys are excellent

Riley was awesome! He was very busy but he kept me informed every step of the way. Will…read morehighly recommend using b and b auto. Also did not take very long to get in. They talk English not mechanics speak. I had other issues with my vehicle and he stated that they were not experts but he gave me referrals. They very very budget conscious. There is a reason why they have been there for over 50 years. True diamond!!!

We had a very positive experience with Power Train Plus…read more We were in Bozeman for the day travelling from Helena when our Suburban started acting up and the Check Engine Light started flashing. It was difficult to find anyone that could take us that day but Stacey at Power Train said they could fit us in even though they were closing at 2:00. He even let us borrow his personal car so we could run and grab some lunch while we waited. We had a bad injector that they replaced and got us on the road. I wish the story ended there.... On the way back to Helena we started experiencing the same issue only now it was 7:00 at night and we were half-way home. We took it to our local mechanic and same issue. Same injector. Turns out the part was defective. The repair and diagnosis were spot on, just got a bad part from their supplier so I contacted them. They instantly submitted a claim to their part supplier and we were refunded. Great personal service.

Definitely recommend this shop! I called them and the next day they were able to get me to look and…read morefix my truck! Great customer service! Thank you!

Great service, good prices. I would highly recommend. Took my truck in for a radiator issue and…read morethey fixed it up quickly.

I had a bad experience here. I brought my truck in because it was making a rattling noise, hoping…read morethey could diagnose and fix the problem. Unfortunately, they were unable to find the source of the noise or resolve the issue. Despite not finding the problem, I was still charged $150 for the visit. I also noticed that approximately 20 additional miles had been added to my truck. I understand that diagnosing a vehicle problem can sometimes be difficult, but paying $150 without the issue being identified or resolved, along with the unnecessary mileage, left me very disappointed. Based on my experience, I would not return here for future repairs.

I don't always lube my undercarriage but when I do, I choose Lube…read moreAlley...............................................

Wish I could leave ZERO stars. This place change my oil and due to their negligence or laziness (or…read moreboth) didn't tighten the oil plug enough which loosened over time resulting in the oil plug falling out on the highway, all of my oil falling out of my car and my engine now needing to be fully replaced. They refuse to even speak with the shop or look at inspection reports to take responsibility. So now Im stuck with a blown motor on my 2021 vehicle that doesn't even have 32000 miles on it. Staff is extremely immature and full of attitude. They also failed to get any of my information correct (first, last, and phone number). Would NEVER recommend.

I drive from Central Oregon to take my truck to this shop…read more In 3 yrs I've had alignment work, and a complete Old Man Emu suspension install by TJ and his crew. My dad has been going to Tom's alignment for over 30 yrs, when TJ's dad ran the business and we have received the same quality and customer service from day one. I strive to find experts when I don't have the expertise to do it myself. I had several people I trust lead me to an alignment expert in Bend, OR where I was told that my alignment was good, but my lower control arms needed replacement. A $1200 job. I left that shop with data sheets, a screwed up alignment job, a bill and a quote for more work. I immediately called TJ. I was expecting TJ to have to replace the lower control arms. His crew got into the job while replacing my suspension and found nothing wrong with the lower control arms. WORKING WITH TOMS ALIGNMENT SAVED ME $1200! These guys are honest and will not do work that is not needed. TJ and his crew are the best in the business.

On a cross-country trip hauling a travel trailer, our brakes went out and our wheels locked up…read more Unfortunately, it was a holiday (Labor Day) and there were no repair shops open. We left messages at several places and then left our truck at Tom's waiting for the shop to open. By the way, we never received a return phone call from any of the other shops in Bozeman! Coming off the holiday weekend Tom's was pretty booked with usual customer repairs. TJ said he would do his best to look at it by the end of the day. Sure enough we got a call saying that we needed new calipers, rotors and brake pads at the end of the day. He said it would be ready by the end of day the next day. Fortunately, it was finished by noon the next day and we were on our way to continue our trip. This is a quality business that we would highly recommend. TJ and his crew were professional, nice and made time for us.

I will allow you to determine the fairness of this garage....I am involved with a group of…read moreindividuals who own a Honda Odyssey van, 2001.....we had it towed to this garage for servicing....ended up the alternator needed replacement: the alternator that replaced ours was a remanufactured alternator which we were charged $455.00----I looked on line and found one for $185.00....the labor for putting the alternator in was 2hours @ $160/hour....never have I heard of auto mechanics charging $160 /hour....an extra $160/hour was charged for diagnostics....total bill came to over $900.....I have personally changed alternators in less than 2 hours.....I personally believe this was all excessive.....these are the facts, you make up your own mind

10/10 highly recommend. Really amazing people and service, very helpful, organized, and quick! Best…read moreauto shop we've encountered in a while. Before coming to them, we spent 3 days at the dealer who charged way too much for work that should've only taken 3 hours and wanted to keep it for a week to fix the radiator. This shop is super reasonable and did great work within an afternoon. They topped us off on coolant as well after we noticed it was low and went back and they gave us 1+ gallons to fill it up, way more than we needed. Really great experience!