I cannot say enough good things about my experience here. I needed a unit for my elderly mother,…read moreand Michele, the on-site property manager, was incredibly helpful from the very beginning. She was so patient with us, taking the time to help us secure the best unit for my mom's needs and even walking us through setting up the online account so we could pay easily. In a world where remote-managed storage facilities are taking over, it makes such a huge difference to have a real person like Michele on-site who actually cares. If you need storage in Pinole, this is the place to go. Thank you, Michele!

Great staff very helpful friendly. Great deal.. would highly recommend. easy access. Very clean…read moreprices are reasonable on their miscellaneous products mattress covers locks.

Joe was very helpful and responsive to all my questions before we reserved our storage unit. The…read morebuilding felt very secure and clean. Love that they have hand trucks available to use. Check online for better pricing!

It's a bait and switch. Doubled our rent after 60 days. So watch out. Not a trustworthy companyread more

I went in today to help my cousin rent a storage space. Jessica was the sales associate that helped…read moreus and she absolutely amazing!! My cousin and I was really pleased with her service and patience. My cousin isn't good with looking and doing things on her phone. She kept getting frustrated with setting up her web account and Jessica came around and helped her and made her feel at ease. Thank you Jessica for all your help we really appreciated it!!!

Horrible storage. Dirty, smelly, and floor is wood with space underneath it, so it gets…read morehumid/moist. Also, they keep raising rates that are double other storage facilities. Finally had enough and changed storage locations. Don't do it, no matter how low they offer for your move in rate. It's not worth it.

Raised my rate NINETY DOLLARS ($90) per month after I'd only been renting there for a few months…read more The cost literally DOUBLED just over the course of like 4 months (from $129 to $219). Absolutely insane. Never seen anything like this in my 20+ years of renting storage space. Moved out a few days later; will never go back. Madness.

Updating review. A year and a half later, their rate has more than doubled from what it was. Place…read moreis still clean and well kept, but the random rate increases aren't so cool.

Cookies! Fresh baked cookies here guys.. 5 stars!…read more ..Also pretty good prices on the storage

Cannot recommend this place highly enough after our experience at Public Storage. The rent…read moreincreases slowly and steadily instead of constant large increases. It's clean and well kept. Management is friendly and helpful when we need something. We're happy.

Look elsewhere. I was looking for a long-term storage and at the time this was the best deal. I get…read morethat there will be price increases maybe once a year but twice a year? Come on, went up $260 within one year! Maybe not the locations fault but as a company as a whole. This is for a 10x20. See pics for price increases. Ridiculous.

These guys are always so helpful. To unexpected life circumstances, I have to store some things…read more They have some good move-in specials.

Ready spaces is a great option. If you were looking for a clean safe warehouse/workspace. It's…read moreentry located in proximity to San Francisco but most importantly it's more than a warehouse space they afford you to have a workspace as well. They have conference room room, lunchroom, loading docks and bathrooms, which are available to the occupants and their staff. The manager Cat Corti is wonderful to work with and very accommodating. Highly recommend ReadySpaces, in Richmond.

You won't find anyone better than "Cat" to make your warehouse renting experience wonderful. Great…read moreplace, great location, shared, forklift, and many other amenities.

UPDATE: as of may 14, 3:50pm absolutely no one from ABBA has contacted us to follow up, apolgize,…read moreoffer any consolation- NOTHING. Now while I fully understand that this CAN happen, it SHOULDNT and their lack of accountability and overwhelmingly POOR response to our beloved trailer being stolen from THEIR PROPERTY, is disgusting. TRAILER WAS STOLEN FROM PROPERTY MAY 12, around 8am. ABBA STORAGE DID NOT CALL OR NOTIFY US UNTIL 12pm on may 13, today. The day I'm writing this review. I am just now getting home after an absolutely unacceptable experience with this facility and its employees. My family and I have been renting a space at Abba storage in Concord for approximately eight years we have stored our Coleman travel trailer there for the entirety of this time yesterday morning somebody came in behind another customer with a U-Haul truck and hitched it up to our trailer and stole it in broad daylight, then on top of it, ABBA Storage, did not call and notify us about our trailer being stolen from their property until approximately 12 PM the following day May 13, the employee at the front desk, lied to me and said that she called me and left me a message after going through my phone records At length she never once called me nor did she leave me a message, hence our shock and surprise finding out the day after that our property had been stolen. When we arrived on Abba Storage's property to discuss this with them. They also told us that they have not filed the police report or called the police. They did not notify anybody about what happened or about our trailer being stolen from their property. ******** EDIT the police officer confirmed that when asked WHY they didn't notify us sooner regarding our stolen property they said they were " too busy" .......! Woman at the front desk also said they know and have known that people have been renting storages to steal peoples property! So that was nice to know and find out! Supposedly the manager does hourly checks on the property to ensure that all trailers and property looks like it's undisturbed and nothing looks out of place, clearly they are not doing that because my trailer was taken so boldly , at 8:22 AM. When asked direct questions from the police officers about the maintenance of the facility and their protocol and procedures. Those were pretty much unanswered and a lot of "uhhh" and we "didn't see it!" Those were the responses. They have been absolutely unhelpful. They have been unapologetic. They did not once offer any sort of consolation or apology for what it happened. "24/7 camera monitoring" should provide you little to no comfort here-- Their cameras are antiquated and are somewhat fuzzy and blurry. When we were going through the footage to review what we could find and what we could see on the footage in order to persecute this thief-- we could barely make out anything. The cameras on the facility are not monitoring every single angle that you think that they are and they certainly don't have high quality footage in order to successfully obtain evidence. I'm not even sure there are enough cameras to make sure that they're capturing everything on ABBA's property. The response from ABBA was extremely disappointing. They have been rude dismissive and frankly, they haven't taken any responsibility for this happening at all. Do not store your personal belongings or property here they do not care about their customers or their personal belongings, and that is a fact.. Their gate is open literally all morning we witnessed tens of cars, simply following each other in back to back to back --and while I DO understand that at a storage facility tailgating, and that kind of stuff is of the nature, it is ALSO the responsibility the storage facility to maintain safe environment for their clients and for their clients property!!!!! If you have property stored here I would recommend you relocate it, expeditiously.

Clean, safe, easy access and there's a dump station. Close off and on to the freeway.read more

Very rude Lady working at front desk. Too busy for my call. Something is off here…read more Needed a 5 room storage 2 days ago. I went elsewhere. She was yelling at someone in background. Changed the price 3 times.

On more than a few occasions we have seen trash strewn about in the hallways. Pricing was…read moreaffordable when we first signed up, 24 months ago and I understand that prices go up, not down, but their latest price hike email would be a 67% increase on our unit since signing up. The Public Storage facility literally next door would be about $40 cheaper for the same sized unit. I understand there is no temperature control but their water pipes for fire suppression get humid and leak on the floor and potentially onto your stuff. I would probably give it two or three stars for the unit but the ridiculous prices make it one star. Additionally their plywood flooring (we put everything on wooden pallets to have ground clearance) is ALWAYS wet from some type of humidity underneath the units themselves.