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    Security Public Storage

    4.3 (12 reviews)
    Closed 10:00 am - 7:00 pm

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    Mold

    I would like to confirm that yes this did happen at SECURITY Public Storage in El Cerrito, not public storage!!! I don't know who you are Matt G. But I tried repeatedly to get someone from upper management or corporate to call me and address the situation, I even spoke with a Tiffany at the parent company who promised I'd receive a call back, big surprise I received no call back!!! Yes this is a new facility, my unit was one accessible from the outside, you guys added these to the existing building, and obviously did not do a thorough inspection. Do not try and lay the blame on another storage company, I have never had worse customer service or a worse experience with any other storage company, ever!!!

    They are new. The young lady working at the front desk is very friendly, very helpful and knowledgeable

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    9 days ago

    Fantastic place to store my items. 10/10 would recommend as I love seeing John when I make my payments

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    Security P.

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    16 days ago

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    Security P.

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    1 year ago

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    5 months ago

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    Security P.

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    10 months ago

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    Matt G.

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    10 months ago

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    1 year ago

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    9 months ago

    John is fantastic at showing the spotless, secure, and welcoming storage - El Cerrito exceeds all expectations!

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    Security P.

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    1 year ago

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    2 years ago

    Beautiful new state of the art facility. Well lit, secure with great customer service from Chris and Alyssa!

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    Mana C.

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    Review Highlights - Security Public Storage

    I also love how easy it is to access my unit, even after hours.

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    One Big Man and One Big Truck

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    i've now completed 6 (!!) successful amazing moves with this team since 2012. (i'm officially old i…read moreguess and how did that actually happen!). every time i walk away after a move wondering how i could have ever done it without the OMB team. they are half movers, half therapist! moving is incredibly stressful and having the right people makes what can easily bad day instead be happy and rewarding day. every time i've felt it was really worth every penny with this team. these guys are professionals, kind, friendly. if you're in sf and need to move... well you know what todo!

    My wife already left a review but they deserve as many accolades as possible…read more We hired OBM because they quoted us the lowest price, but they were also the best and I highly doubt other movers would've gone above & beyond the way they did. We had a challenging move from downtown S.F. to Berkeley, to a house that is in the middle of multiple construction projects. Yet they made everything feel easy. I had gotten food poisoning the day before and we were stressing because we hadn't yet finished packing. But it was no problem--they loaded the truck with the items that were ready to go while we packed the rest. Make sure to ask for Joseph and his team (Fernando and Victor). They arrived a little early so they'd be ready and were the utmost professional while also being a warm and friendly team of guys. We would have them over dinner any time. Because of Joseph I'm now convinced that moving is both an art and an athletic feat. We had a recliner (100lbs) and a treadmill (200lbs) that were too wide to go through a doorway--and yet he maneuvered them effortlessly through without a scratch on either.

    Kerb

    Kerb

    4.6
    (59 reviews)

    I booked Kerb for my cross-country move from CA to MA based on the favorable quote I received…read more This initial quote, however, turned out to be a bait as they ended up charging me extra $2,000. I was told that the movers would arrive between 9am and 11am. Instead, I was given several updates from the foreman, who repeatedly gave me revised arrival times that were simply not true. At one point, he blamed traffic on a specific highway -- yet a quick check of live traffic data showed that route was completely clear. The crew finally showed up at nearly 3pm -- four hours late -- completely blowing through the reservation window I had secured with my building for elevator and loading dock access. I attempted multiple times to reach customer support at the number advertised on their website. Not once did I get through. Their customer service line put me on hold and played music for a few minutes and disconnected. To add insult to injury, after the packing was done, I was handed an additional charge of over $2,000 on top of the original quote -- this, after hours of delay and disorganization entirely on their end. The job should have wrapped by 3pm. We didn't finish until well after 6pm, creating further complications for my move-out schedule. If that weren't enough, the vehicle transport I paid for was delayed by at least four days due to truck repairs -- information I only received after paying. I'm flying out of state before my car can even be picked up. When I received my household items, there were several damaged items. I expect to find more as I unpack my boxes.

    In October 2023, we hired Kerb to move most of our furniture and other items from the D.C. Region…read moreto Northern California. On the basis of that experience, we are giving Kerb a 1-star rating. On the day of the move, Kerb's D.C. Area crew damaged one pathway light and one copper post cap on our property. While in transit, more than 20 pieces of furniture were damaged, including an expensive, hand-constructed dining table. The cost to repair and refinish the dining table and one leaf will be $1,100. Three lamps and four lampshades, all of which Kerb's D.C. Area crew had packed, were damaged beyond repair. When we promptly submitted a detailed summary of the damage, the response from Kerb's Customer Care Department was not just inadequate, but unapologetically silent on its movers' lack of care in handling our belongings during transit. Additionally, none of the insurance options that Kerb had offered would have made us whole upon taking into account the cost of the insurance and the corresponding deductibles. Because Kerb failed to deliver our furniture intact, and because Kerb's D.C. Area crew did not instill any confidence whatsoever, we do not recommend this mover to anyone else who is planning a cross-country move. Nor do we intend to hire Kerb again to transport our remaining belongings to Northern California.

    Security Public Storage - selfstorage - Updated August 2026

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