There's always a 1st time for storage needs, & I was sure glad to find Berkeley self storage…read more Adriana&family are wonderful, they do a great job taking care of everything.The location is so convenient, it's safe. I'm going to miss storing my things! I've only met the sweetest people here, and even a new client-friend. YES the price increases but they clean regularly, and there's someone close by in the office. It's worth it to me, actually motivated me to hurry up and make my move final. It's CLEAN and your things are SAFE! Thank you very much. I won't hesitate to use Berk-Self Storage again, also help other people during their moves in this journey called life :))

Finding a place to store your treasured possessions is not such an easy task. I had searched for an…read moreaffordable place in the city of San Pablo but when I went to check it out personally it had rat poop and was very dirty. The person working the storage property reassured me that it would be cleaned. The price was good but I didn't feel comfortable knowing my things would be in that filth. So my search continued for another storage place. That was when my search efforts took me to Berkeley Storage. Sure the fees are slightly higher but the facilities are clean, clean, clean. They are open 10am-5pm everyday. The office closes at about 4pm and the last hour Berkeley Storage is open there is an older man reminding people every 5 minutes to pack up and leave. He was a little annoying at first but now I'm used to it and I've even gotten used to him telling me to hurry when I have 15-30 minutes left before closing. Did i mention this spot is clean? Haha, that was a huge factor for me.

I've been with Public Storage for less than six months, and already my rent has doubled from $68 to…read more$137 per month. This is part of the aggressive "existing customer rate increases" strategy, where storage companies lure customers with low initial rates, then drastically hike prices once they know it's difficult to move out. Public Storage, in particular, seems to use this tactic to maximize profits, misleading customers into thinking they're getting a good deal. While the unit itself is clean, the building's security is a major issue--the door has been broken for months and can't be locked, leaving my belongings vulnerable. I'm disappointed by both the price hike and the ongoing security problems. I know if I do not move out, they are going to more than double my rent again by the end of the year... assuming my belongings aren't stolen first.

very efficient and easy to get to. I found that Jerry was really helpful with assisting me getting…read moremy second storage space because of a storage issue -on my end, not public storage. All in all very satisfied

Great service at Public Storage. Constance was amazing at making sure that my storage was able to…read morebe kept secure at a time when my unit was unable to be locked. Can't thank her for the initiative she took to make sure it handled responsibly and with urgency. Thank you Constance!

This place was a pain in my butt. I wasn't looking at my clock because I was busy. Fire department…read morehad to come open the gate for me to exit. After this happened the hours magically changed from 6am-6pm to 930am-6pm, I can't get here during those hours so I ended up moving storage to a different place.

Rodent infestation alert!…read more Man I really wanted to like this place but read on. We stored our belongings here while we were between houses and traveling. All the usual stuff - furniture, clothes, workout equipment, etc. When we got back after 8 months to start moving out, there was a severe rat problem. Piles of poop and pee everywhere. A bunch of our stuff was damaged or destroyed. Furniture chewed up, wedding memorabilia destroyed, our baby bassinet full of poop and pee. They got in boxes of clean coffee mugs, ate the packing paper, and peed all over them. Not what I expected for $500 a month! Before you ask - no, there was no food or otherwise that would have attracted animals. They chewed through fabric and paper so apparently they eat anything. I went to the office and talked to the manager. He said there's nothing they could other than spraying some repellant. Mind you we weren't going to fully empty the unit for months. What am I going to do? Hire a moving company and find another spot? I told the manager that I've used other storage companies and never had a problem like this. He actually said: "all storage facilities have rodent issues". WTF! I emailed the company and the owner 3 times to give them an opportunity to make it right. They never responded. Don't take the chance. Find another place! (For clarity we stored feb 2024 to mar 2025)

I love to come here for the art shows. And each time I think I'm going to spend a wee little bit of…read moretime and spend hours. There is some interesting art installation, an experimental movie playing, or something. It's nice to see the community of artists who come through and support each other, and all of this in the great city of Richmond (no sarcasm implied). It's hidden and tucked away, but it's worth the effort to seek them out. In December, they are having a crafts and art sale and I can't wait to go! Last year, I left with some real gems and this year? Who knows, but I bet it'll be good.

I am really happy with my experience at Storage Pro. The store manager is very knowledgeable and…read morehelpful. Dominic was extremely pleasant to communicate with, very professional and has a great can-do attitude. Ricky was also very helpful. Good vibes at Storage Pro Richmond.

Clean, dry storage--supported me for 10 years. Easy access too in terms of parking, elevator, and…read morehand carts. Folks in the office very helpful as well. The few times I had issues, they addressed them right away. My only complaint is that access closes at 7 pm, too early for me on work days.

this is not so much a storage facility, as a place where people run businesses out of the storage…read morelockers that are electrified. I did not realize that and stored my belongings there. I am still cleaning up the mess, after two years. grrrrrrr PICK A DIFFERENT PLACE FOR STORING YOUR HOUSEHOLD GOODS !!! The only upside is that some of the yard employees are very nice and helpful.

For as many businesses as I possibly can, I use a virtual credit card that is unique to a given…read morebusiness. Yesterday, the card I generated for my rental at CSI Mini Storage had a (rejected) charge from "Anthem Blue Med Supp". My card issuer closed that card shortly after. If you rent here, be on the lookout for fraudulent charges. Who knows if their payment system was hacked (it happens) or if this was a worker who had access to card #s, or something else (could even be someone guessing #s I assume.) Beware, and always use a virtual CC# when you can.

Safe and secure i've had this for a while and had no problems. It looks like a very clean property.read more

Cannot recommend this place highly enough after our experience at Public Storage. The rent…read moreincreases slowly and steadily instead of constant large increases. It's clean and well kept. Management is friendly and helpful when we need something. We're happy.

Jacky was amazing! She answered all of our questions and provided us the best possible price for…read morewhat we needed. She was very kind went over and beyond! She is very Knowledgeable. I am so happy she was able to assist us.

Do me a favor do not come here they will wheel you in with a great move in special,…read more Few months after they will charge you. You give them your own rental insurance and policy last a year they will say that your insurance was dropped and it wasn't management will never call you back or get notice your bill has changed to a higher price for there reasons. Unless you notice the change yourself. If they don't adjusted my bill for 5 months they charge me extra I will call an attorney and see how many more people they have done this too. Please learn from me and go somewhere else.