A First-class, VIP Customer Experience. From our initial conversation to the estimating and scheduling process, through to the delivery and installation, Good Green provided a professional, white-glove customer experience during our move from PA to San Francisco. Eric and his team shared regular updates on shipments received and stored at their warehouse, including detailed photos of our stack. They were courteous, accommodating, and treated us just like family. It felt like we had a real team supporting us - because we did! Jorge and Jay did the install and exceeded our expectations in every way. They unpacked everything, removed all boxes and packing materials, and cleaned up, and even took on the task of building several furniture pieces that required assembly. They were friendly, neat and were a pleasure to work with throughout the 2-day process. By the end, we couldn't imagine this move without these two hard-working and talented guys - I mean, the whole team, really. This was a best-in-class customer experience, and we look forward to working with this team again. read more

Our first experience five years ago with Green Good Moving was excellent. The most recent one was a disaster. They send six not eight movers as promised--one of which quit on the job. One of the trucks was much smaller than we agreed so they had to return it--then charged me for the time spent. As a result, we ran into overtime and it cost more than the estimate. The movers, of which only three were experienced, damaged a mirror, a frame, a bookcase, and despite my guiding them carefully, a very expensive painting. Although I called, texted, and emailed Jonathon, he avoided me. I went to small claims court to try to collect the $1200 worth of damages and excessive charges, but Jonathon hid from the process servers. Jonathon is liar and not man enough to stand up for his company mistakes. What was once a great company, is unprofessional and if you have anything of value, be warned: Green Good Moving will NOT take responsibility for them. Stay away from this company. read more

I agree with this other reviewer's comments that they should be delisted. Go visit the Better Business Bureau website to see their F rating as a business. I'm re-posting here: Stay away from Good Green Moving! What seemed like a promising start turned into an absolute disaster: Initial Service: Quickly responsive to urgent storage needs, then completely silent. (The only positive I've seen is that my items were neatly packed. If I could I'd give all the money spent with them just to the actual people who packed my items. That said multiple pieces of furniture were damaged by the time I finally got my items back.) Billing Chaos: No charges or communication for months, followed by sudden, unjustified billing. Erratic demands with no rationale. Deception over Bankruptcy: The owner misleadingly spoke of "going into marketplaces," hiding their actual financial ruin discovered only through a third party. Exploitative Charges: Employed "recurring charges" to extract money long after ceasing services, fabricating costs for non-existent services. A clear scam. Transparency & Accountability: An alarming absence, leading to inflated quotes for retrieving stored items and financial duress for customers. The transporter quoted me an estimate of $11,500 and in a half hour I found 5 other transporters willing to transport it for $2,500. Customer Disrespect: The approach to service and customer care is predatory, exploiting trust and leaving a trail of financial and emotional distress. This ordeal wasn't just a series of unfortunate events but a calculated exploitation under the guise of legitimate business. Good Green Moving is unequivocally untrustworthy. Their practices are designed to mislead and profit at the expense of their customers. I'm sharing my ordeal to prevent others from falling victim. If you're considering Good Green Moving, please reconsider for your own peace of mind and financial well-being. Do not let them exploit you as they have others. Your trust and business deserve better. read more

This is a 5 star review because of how easy and efficient they made the whole process from beginning to end. If you're considering moving I would recommend this company 100 percent! A huge THANK YOU to Good Green Moving and A thank you to the team who helped make our move possible! Jonathan, went out of his way to make sure our move went as smooth as possible. Special shout out to Anna, Eric, for ensuring prompt answers to any of my very many specific questions about the entire moving process and for being able and flexible in shifting around scheduling to accommodate my hectic work schedule. And last but surely not least the guys in action Aurelio and Cole! They showed up and got the job done fast and with smiles on their faces! read more

Good Green Moving - These are the guys you want! - Movers Near Me - San Francisco, California

I DO NOT RECOMMEND USING THIS COMPANY. DO NOT BE FOOLED BY THE 4.7 RATINGS. BEWARE AND DON'T FAFO BECAUSE IF YOU DO, YOU WILL BE SORRY! Don't say you haven't been warned. There's nothing professional about them, take my word. It's interesting how certain companies will come across as professional in the beginning when the money isn't in their hand. Don't even waste your time, I'm warning you. If you care about your items look somewhere else because when it's all said and done they don't give a shit, it's the big bucks they want! I believe in being truthful and this is 100% true. In their eyes, the customer isn't always right, and they don't have a problem telling you where to go and how to get there. I've never dealt with a business this unprofessional. In the beginning they appear to be nice and professional, but in the end I thought I was dealing with satan head on. Don't say I didn't warn you. read more

These guys are great! We've used them 4 different times over the years and they keep producing great results. They deliver sturdy plastic bins weeks ahead of your move so you can start filling them up. This way you can slow-pack over weeks time and not break your back. On moving day, they come into your home and go into each room and cart the bins away for you. No need to get your own boxes and tape anymore. When they're done moving you, they leave the bins in the rooms that you direct them to, and they come back weeks later to pick them up after you've unpacked them and stacked them. Fair pricing too. I'd use them again. John read more

Warning! These folks should be de-listed. They have been ghosting their customers for the last 6+ weeks. They moved our furniture out of our house and placed it in storage while we remodeled. When they moved the stuff back, multiple items had damage - gouges, cracks and scratches. And a couple of our accessories were missing. The day of the move, management responded with a request for photos of the damage. Since then, they haven't responded to emails, texts, or calls. And I'm seeing many people with similar stories. Do NOT use them for your move. read more

Good Green Moving - just a small sample of the damage they did to our furniture - Movers Near Me - San Francisco, California

What a great experience, from sales through execution. Jonathan anticipated all my requirements and needs, and Emmi and Brian could not have packed and moved more conscientiously, carefully, cleanly, and with a sense of grace, style, and humor. I'd recommend them without hesitation. read more

I was inspired to call GGM in the hopes that I would avoid another environmental catastrophe in the form of the reams and reams of plastic shrink wrap utilized in my last move. When I called two weeks in advance of my move, I was happy to hear that they could take the project on. And I was delighted to learn that they would drop off reusable boxes a week in advance so we could start packing. The first team showed up a day ahead to help us pack our kitchen. They did that and more, and given that we would be spending the day with them, it was a huge bonus that all the workers were super friendly and helpful. And no shrink wrap! They packed everything in the green reusable boxes and used blankets to protect the furniture. Almost the entire house was packed up by the end of the day. Fabian, the team lead, did a good job making sure that things went smoothly. On the second day, we had Saul (from the day before), DJ and new team lead Eric. I can't say enough positive things about Eric, who is just seriously a good person with a calm and helpful demeanor; he easily takes direction and gives direction, which made the entire move pretty stress-less. The fact that he can also haul huge boxes made him our perfect companion for the day. Saul and DJ - you get the love too! You did so much heavy lifting and everyone is so professional. The unpacking went smoothly and they are leaving most of the boxes and blankets with us for two weeks so we have time to unpack. These people know what they are doing!We are so happy with the great service - it was beyond our expectations. read more

Recently hired GGM for an interstate residential move from Oakland to Phoenix. Finding the right mover was super overwhelming and stressful, but when I found Good Green on the BBB website and spoke with the owner during the estimate process I was put straight to ease. They made everything easy, very communicative and responsive, upfront and competitive pricing, and quick door to door service in only 3 days. The movers who packed my entire 3 bedroom apartment were great, they arrived on time and were done within 4 hours. Thanks to Edgar, Eric, Miguel, and Brian! Kudos to our long-haul driver Rory as well who safely transported our belongings and made the unload process super smooth. Highly recommend read more

Recently I Referred Good Green to move my former Landlord. She had sold her home and needed to be moved from Penngrove to Santa Rosa's Coffee Park! Once again Good Green had a seamless and easy flowing process. Jonathan handled her estimate fairly and accurately. With some additional helpful recommendations. Eric handled the rest of the move very very professionally, and Anna Maria helped process the payment and answer all of her questions with excellent customer service! Thank you so much Good Green! I always happy to refer you to friends and family and look forward to using you again should a move be in my future. read more

Recently my partner and I used Good Green Moving to leave our old place while we went to Costa Rica and Colorado for 6 weeks! We had all of our belonging already packed. Then Good Green came and moved all of our things into their local storage facility in Petaluma while we were on vacation! When we got back Good Green delivered all of our stuff to our new home and even helped us move in, placed our furniture and even unpacked some boxes. Eric and Jonathan coordinated everything very smoothly. If we ever have to move or store things again we will use Good Green! Thank you all! read more

Communication premove:5*. Jonathan was helpful, coordinated w/ my Hoa, & was great at communication. Confirmed 930am multiple times & I let him know that I have other movers (for people buying my furniture) that are relying on his movers to bring my stuff out of the building. Move day:1*.At 9:10 I receive a call from the mover, says that the other mover didn't show up & don't know when they'll be able to make it. I share my extreme concern cuz I have 4 movers arriving at 930 (who aren't insured to move anything from my building, only good green is approved) & I explained that I requested early because I have work at 1. I text Jonathan, no response. I call & before I say anything he says in an irate tone "I have 20 movers & 4 didn't show up, we've been dealing w/ this all day". I explain the urgency of 930 cuz of the other movers & he responds saying that this is just how it is & that my 930 movers aren't his problem. I explain that we have a contract that states 930 sharp & he continued to speak in a condescending tone & says he's working on it & doesn't provide any timelines. When I ask for timelines he raises his voice & explains that people don't show up to work. I explain it's his company's accountability for employees that don't show up. He blames me for having my other movers & I explain that's gaslighting as it's his accountability as a company to commit to the contract. He said my move is just another move & complained I'm paying such a 'low rate'. Just because my rate is the "lowest of the day" doesn't mean movers don't show up. Movers:5*.The movers finally arrive 1 hr late & the movers are absolutely amazing. This is why I didn't give a 1* review because Nate & his colleague were so helpful, professional, efficient & trustworthy. Followup:-10*.Jonathan calls me on Sunday & tells me verbatim "you are a bad person, horrible person, how could any guy date you. I feel bad for anybody that you're w/". He also says in the most condescending tone "what do you even do for a living?! You clearly have 0 biz background" I said I need to hang up so we can move forward & he said "doing what? Do you even have anything to do right now? I work in tech, I'm a ceo I know business you clearly don't". He even said in a condescending tone "we have an app & use technology", & said that I have no knowledge of this. He also said "do you even know what gaslighting is?!" & continued to degrade my intelligence. I kept saying that we need to hang up & stop talking, that all I wanted was a reimbursement for the time that the other movers waited & he continued to try to fight w/ me and wouldn't hang up- it was unbelievable. I'm pretty sure that if I was a white male, there was no way he would talk down to me like this. It felt sexist. To say "I feel bad for any guy that you date" feels sexist to me. The reviews below show this is a consistent theme, I'm not the only female that feels this way. I really think that he should look into his own soul & realize how he treats people & should never ever speak to anybody this way. I was completely shaking on the phone & had it on speaker w/ others listening & they were in complete shock. The irony of him saying he's a tech ceo & I have no knowledge of biz is that I've been a tech Gm, vp, etc & companies like google, msft & several startups. On the phone he claimed he called me 1st sat morning. This is incorrect. Here's a screenshot of call from Nate, my text to Jonathan & then my call. He also told me that I "forced him" to do the move on Mon. Heres a screenshot that shows me politely asking for a diff date mon or Thurs. But he blamed me for forcing him to do the move mon. Payment:1*.The mover said I can pay when the truck arrives & then Jonathan called & said "if I don't pay now he's going to hold my stuff" in a threatening manner. I did originally ask to pay cash & then I told the mover I'm going to do cc instead & they said Monday was fine- but now Jonathan is calling me to threaten to hold my stuff. Reimbursement:5*.After the call, I sent an email explaining the amount lost & it was about $110. He did refund that in a timely manner w/out further berating me. Move in:3*.Nate showed up on time- he was so great but the other mover came 2 hrs late. I helped Nate on my own accord & he would have been fine w/out me, but I felt terrible that he was doing this solo. This shouldnt have happened. Jonathan never contacted me, didnt offer any form of reimbursement for again not honoring the contract. Honestly, I am afraid to write this review because I'm afraid of what kind of retaliation this person will have. He already threatened to keep my items & based on the way he spoke to me, Im scared to be posting this but I want to let ANY potential client, esp female clients know what this company could be about. If maybe the owner goes to therapy & works on himself & realizes how he should treat people, then the company has the potential to be better. read more

Good Green Moving - Movers Near Me - San Francisco, California

Moving is not my favorite thing, but the crew at Good Green Moving is literally the best part about it! They made my hectic and stress filled day go smoothly. Rory coordinated things and stayed on top of communication at all times. Saul was sharp and attentive with disassembling things. Charles was a workhorse, carrying the heaviest of boxes on the stairs! Cole always had a smile and something helpful to do. Jay was great at jumping in and helping out. Jorge was great with the unloading. From the owner of the company to the managers to all of the crew, there is a lot of compassion, heart, and accountability with this company. They treat their customers with respect, and like they are family. I think it is unusual in this day and age, and I am grateful!! I loved packing using the reusable totes, because they made it so much faster and easier, not to mention saving all those boxes. I would (and have) hired this company over and over again!! read more

Do not use this company. They hired me as an independent contractor to ship a couple cars for their client and told us to bill them. They never paid their bill and the owner just sold the company to Celis Movers in Petaluma. They're very unresponsive, and they feel they shouldn't have to pay the bill because they went out of business even though they sold the business to Celis Movers. Very unprofessional and not fair as we did nothing wrong. We are an outstanding company that has been in business 30 years. Don't trust Good Green Moving or Celis Movers . They work together. Feel free to call me if you have any questions or concerned about these two companies. 415-271-0922. read more

Good Green moving came recommended from the building I was moving in to and they had good reviews... Jonathan (business owner) was incredibly sweet to talk to during the booking process and got my move booked quickly and seamlessly, so I had high expectations going into the move.. I was unfortunately proven wrong. 1) Time: Time is a fluid concept for their team.. On the first day, they were scheduled to show up at 9am, I got a call at 9.15 that they will be there between 9.45-10am. On the second day, they were supposed to come at 9.30am, I got a call at 7.15am that they will be there by 7.30am. My building doesn't even allow movers before 8am so that was a waste of their time. 2) Quality of movers: On the first day when they had 2 people come to pack, there may have only been one guy because the second guy was in "training" and pretty much just hung around. It's great that they have professionals train new guys, except I was paying per person by the hour and training shouldn't be done on the client's time. What they should have gotten done in 2 hours took 4 hours, and the packing that should have been completed that day was only half done. 3) Cost: Since packing didn't go as expected on the first day, the guys who came on the second day had to make up for all the remaining work from Day 1 and finish the packing + the move. This was again at my cost because as I mentioned earlier, I was paying per person by the hour. and if it goes over the allotted time (which it obviously did), there's overtime charged at 1.5x. So not only did I overpay for the movers on day 1, I was also penalized on day 2 for the work the movers did not do on day 1. Overall my cost was 1.5x the initial estimate. 4) Customer Service: Given the issues with scheduling and timing, Jonathan called me out to note that he has "never had to call the client twice to coordinate" and "why is this so difficult". There was no apology for the changes in timing, there was no making up for the extra cost from this move. He admitted that the first guy was in training but that's "normal course of business" and that I probably had no experience "working with staff". It was a very condescending tone and no customer should be spoken to that way. It does make me wonder if he would have spoken to a male customer that way. 5) Quality of the move itself: This was the only redeeming part of the entire service. Most of the staff involved in the move were professional and did good work (call out to Rory who was great!). There was some minor breakage and damages but all part of the moving process. Rest assured, I will not be hiring or recommending Good Green Moving for any future moves. read more

Seems like the company has really taken a nose dive. Used to be very reliable and honest. I used to do business with them but they screwed the pooch on the last couple jobs I had with them. It's the office guys that screw things up and can't keep track of things. The actual drivers are fine. I'm a proud former customer now. As others have noted, you can do better elsewhere. read more

This team is the A-Team - Eric, Rory, Saul and Hector. 2 days before my scheduled move I ask where are the packing supplies? There are none and none are coming I am in a panic. I check with UHaul they do boxes and rent bins but that's only in the city...I check the prices and pain of buying boxes (waste and time) before I finally connect with good green team and begin to calm down. They had boxes delivered within an hour of my call, told me not to worry if there is anything I need they are close (in Petaluma) and want to help. They gave me pens, stickers, packing supplies to make the move easier. Then after I finished with everything I called to request pick up and there happy to help attitude continued. Could not recommend this team more highly. Cheers Nick read more

We picked Good Green for a local Bay Area move after reaching out to several moving companies. Everyone we interacted with (Jonathan, Eric, Mark, Edgar) were genuinely nice and professional. The bins provided were awesome, moving team arrived on time and they were careful to protect all the walls/floors. Overall a good experience and we won't hesitate to use them again in the future! read more

From Mill Valley California to Savannah Georgia....what an amazing job this team did - five stars is not enough in our proverbial book!. They not only moved us into storage from our home in Mill Valley but then moved us from storage across country to our new home. Each step of the way the team were simply fabulous - always enjoying the job and keeping us up on status of the move. On time and budget...with smiles to spare. Highly recommend. Huge shout out to Brian, Aurelio, Eric, Salinas, Hectar, Miguel, and Charles. read more

I needed a long haul move and Good Green was highly responsive and helpful! Rory helped move my furniture efficiently, and Jon and Eric have been extremely helpful in assisting me plan my move. Moreover, they are able to reach my stuff to my new location a day earlier than anticipated! read more

We had a perfect move with Good Green Moving Company. It's my pleasure to recommend this Company and especially Edgar and his team: Miguel, Fidel, DJ, Charles, Hector and Salinas. They were extremely professional, courteous, flexible by accomodating our needs and hard workers. They went above and beyond our expectations. They helped us build new furnitures that we just bought, install a new dishwasher. Everyone on staff was easy to work with and took direction very well. I cannot say how happy we were to have this help and outstanding service. At 100% I would definitely use this company again for any future move and would gladly be a reference if the need should ever arise. Again a big thank you to Edgar and his team Miguel, Fidel, DJ, Charles, Hector and Salinas for their services. Adelaide & Julien Suignard (Novato) read more

I'm writing an update as the double charge issue was resolved. My recommendation if you want a good smooth service is to ask for Eric. Once I contacted him directly the problem was resolved within an hour. Again, the moving crew was incredibly professional and friendly, the back office/ management got to be improved. read more

We recently used Good Green Moving for a South Bay move and were very pleased with their services. We had a team of two come out the day prior to the move for about 5 hours of prep, and had a team of six for the actual moving day. They took care to lay out rugs and corner protectors in both locations, and all of our items arrived in tact. Everything was well-organized and the move itself was seamless. Aurelio and the team did a walkthrough of our old place to ensure they packed everything we were moving, and a thorough walkthrough of the new place to double check that all items were placed in the correct rooms. read more

Working with Good Green was an overall good experience. We had a little hiccup at the start, but the owners were responsive and things were sorted in a timely manner. On move day, the team was on time, easy to work with, and communication was clear from start to finish. Honestly one of the easiest moves I've experienced (and I've moved a lot, including 3 out of state moves). Aurelio and his team, Eric and Jorge, did a wonderful job and were careful with my home and my belongings. They worked efficiently and clean. I really enjoyed working with them. Estimate was accurate. read more

Worked with Miguel and Lorenzo for a move from Sunnyvale to SF. Very fast and efficient. 10/10 would move again.

If you are lucky enough to learn about Good Green Moving's variety of services before committing elsewhere, commit with them! I began my relationship in 2018 with moving and long term storage. Am in the middle of a new multiple city shipping and moving project, and, as usual, could not be more pleased with their performance at all levels. Management is responsive and imaginative, invoicing is always accurate, prices are reasonable, services are varied and first rate, and, the staff is consistently eager to please! Big shout out this time to Eric, Edgar and Aurelio (and owner Johnathan who has created a first rate business). Feel free to ask for my contact information for more details. read more

Eric and Felipe were slightly late because of traffic but they called ahead so no problem. Once they got here they got busy- they did a professional job and worked steadily for the entire 8 hours. They were enthusiastic and had answers for all the problems that came up. I wasn't feeling great so I was able to sleep for most of the day while they went ahead with packing. There was still a little left to do at the end of 8 hours but my understanding is that it will be done the following morning so no problem. We still have another day to go but so far the service has been excellent. Eric and Felipe were friendly and professional. read more

**Thanks for your awesome help, team!!** I had the pleasure of meeting Eric, Ethan, Josh and Filipe and wanted to be sure to thank them publicly. The guys were clean, courteous, kind, and professional. My belongings were all handled with care and perfectly packed in my truck. I have zero concerns about the items over my upcoming cross-country journey. I would highly recommend this team. It's always nice to meet and support local folks.. it's just a shame we are leaving town! We didn't use it this time around but they have reusable tubs/boxes available for a greener moving solution. (We already had boxes organized.) Thanks again, guys!!! read more

I would give this company zero stars if I could. My extremely negative experience with Good Green Moving is directly due to its owner, Jonathan Cook for these reasons: * Mr. Cook engaged in concerning and possibly illegal business practices on behalf of Good Green Moving (documented in writing, see also below) * He extorted more $$ from me on the day of my move by holding my property hostage until I agreed to pay additional undocumented fees he levied on me * He insulted and bullied me and when I questioned him and refused to pay his extortionist fees to release my goods. * Finally, he attempted to get me to sign a waiver of all legal rights under duress while holding my good during his extortion attempts. (I have all this in writing.) I unfortunately had 2 related moves with Good Green: Move 1 5/22: From my SF loft in May to sell it, with temporary storage of my items until October. Move 2 10/7/22: Moving stored items to a new house in Sonoma County. VERBAL ABUSE My experience with Mr. Cook's verbal abuse and behavior was also very similar to other public reviewers (see: Christine L noted in her 4/25/22 Yelp review: https://www.yelp.com/biz/good-green-moving-san-francisco-2). From these other reviews, it seems that Mr. Cook has a pattern of insulting and threatening customers, particularly women, when being called out by them for service and billing issues. Specifically, Mr. Cook's insults included: * telling me my new house was "crap", that his was "way better than mine and "cost way more money" * that I must be single, because clearly "someone like you would be single because no one would want to be with you" * that he was smarter than me because he owns "like, 4 businesses" and knows "WAY more about business" than I ever could * that he "had way more money than me, like 1 million dollars in the bank, liquid" ...and much more than that. NOTE: Mr. Cook's personal attacks on me were directly witnessed by several other shocked people via speaker phone and who recorded them verbatim in writing at the time. CONCERNING BUSINESS PRACTICES In addition to the extortion, Mr. Cook directly engaged in the following contract-violating and possibly illegal business during the course of both moves and storage of my goods: * Charging my credit card *after* Move 1 for moving services that were neither performed nor that I agreed to in writing. Since such an act could be construed as fraud, this matter is currently being investigated-- I will update this review accordingly. * Charging more than the written contracted price for moving supplies. One example: The "Move 1" contract stated that there was a $10 / furniture blanket used charge, but his movers then charged me $20 / blanket *at the end of the move* and claimed I could "get $10 back when I got my stuff out of storage." (Mr. Cook ultimately refunded me part of the overcharge after I complained.) * Charging unpublished credit charge payment surcharges of 4% at the end of Move 1, with only cash / check as the non-fee options offered to me at the end of a long day by his very apologetic move lead. (I asked the move lead about Venmo -- I was explicitly told "no Venmo for move payments, only for tipping the move crew." At no point, either verbally or in writing, did Mr. Cook disclosed that there would be a surcharge for credit card payments. which is potentially in violation of several California statutes, including those restricting which businesses can legally pass on surcharges. (Mr. Cook refused to refund the surcharges when I contacted him in writing.) * Failing to disclose in writing in *any* contract(s) the actual costs of storage. I received only 1 number for storage costs in a May email from Mr. Cook prior but never in a contract. After 3+ months, Mr. Cook and his warehouse manager then each told me two *different* sets of warehouse storage prices via email, but never once getting my consent to ANY fees in writing. I have more issues I could share about my experiences but am now investigating other avenues of recourse against Good Green Moving. ...and much more that I can't share here as I seek further recourse against Good Green Moving (dba Green Move, Inc.). read more

Hi, we just moved from Marin to Nap, it was a big move, the entire team was amazing! Edgar the lead on the move was so sweet and professional, all the guys were awesome! I also utilized the organizers, who were next level! Tara and Sonia were the dream team. The moving team of Edgar , salinas, hector, Miguel , Fabian , cole , Lorenzo were fabulous! I would recommend them to anyone who wants the "A" team . read more

The team at Good Green Moving, especially Edgar, Hector, Miguel, and Salinas, made my move as smooth as possible. The reusable bins are a great way to feel less guilty about all of the packing materials used, and the bins make it easy to organize and label your things. The team was responsive - giving me a heads up on their ETAs, they moved quickly and efficiently checking in with me along the way, and they came even came in slightly under their quoted $ estimate! Definitely would recommend for your moving needs. read more

We have been with Good Green since 2017. We really admire the founder Johnathon. He has a great vision and mission in his life and business. They have set up a very good logistic system that I have ever seen from a lot of moving companies. The staffs are also very polite and hard working. If you are thinking to relocate within the state or even out of state, give them a try. I believe you will be very satisfied by their services. read more

GOOD GREEN MOVERS ARE FAR FROM GOOD I just wanted to warn people about the fraudulent service that I got from Good Green Movers so that you don't have the terrible experience that I had. First of all, I chose Good Green because of their green reusable bins that they used for packing to help the environment. When it came time for my move, they said none of these bins were available, so they used the wasteful cardboard boxes and tape like other movers. I was quoted a price and paid for 50% up front. The day before delivery they billed me for more than the 50% balance due and never produced an accounting of the charges. They used one less man on loading than quoted and spent 2 hours less on the unloading than quoted, plus I moved less goods than originally planned, but still I got charged for more. I still can not get them to justify the extra expense. I had to put my furniture in storage for a month between pickup and delivery. They must have comingled my goods, because there were things lost and never delivered and never found, and I can't get any resolution for those lost items, as well as things that were broken. They have been totally unresponsive to my claims and are not even answering me. I am now seeing other posts of how they are totally unresponsive to answering for any of the problems and make no attempt for resolutions!!! I recommend you use a more professional, trustworthy company for your moving needs. read more

If you need someone to organize, store, transport and reassemble at the destination? then these are the guys. Take Extra care in giving a full and complete invoice with no surprises. Don't get the feeling they will take your stuff hostage and ask for more money, These guys are pros in organizing caring for your things and giving estimates, getting all things to thr right place. read more

****Update after John's comment: I think it's odd that John states he isn't going to defend his company, but instead he blames me, posts personal information, and completely avoids any responsibility. I guess that's the "excellent" CS John was referring to...see photo for his comment he tried to modify John, I think you started your response well, but then lost it when you started attacking me personally. But that's ok-it truly brings light to what kind of "professional" you are and I hope that others will read your comment and see if that's the kind of person they want to do business with. Also, my review is late because as you (John) are very well aware of, I had a newborn baby that I have been caring for around the clock and simply haven't had the time to post this review. I actually DID contact John regarding my first issue and he was not helpful. He only argued with me. His staff actually agreed that John was extremely unprofessional and informed me that he had only been in the moving business for 6 months prior to starting his own moving company. They also said he had "taken on too much" and was disregarding other issues as well as other clients. Why would I contact him after he had blatantly dismissed my concerns the first time? I never said his movers did an exceptional job but I always tip for OK service. I called John a few days before our move regarding the wardrobe boxes he was to provide us. I needed them to finish packing a few things and John said he would bring them the day of. So obviously, I had things to pack and John knew this. Regardless, every single thing in our closets were in boxes but the problem is that John didn't even check. Also, he was not even there the day of the move, so he knows nothing about what happened. His movers continuously called him because they didn't think they could fit all of my things in that tiny truck and they were right. They actually knew immediately that it was too small. ************Original review************* I could never recommend this company after my terrible experience. I am quite frankly shocked at the bad service I received from Good Green Moving. My experience was in July 2016. There was a complete lack of communication between the staff and I after we hired them to do our move. I was also misinformed about the pricing and what I was expected to pay for. The owner is nice until you have an issue. I had to call several times to confirm the date and correct mistakes on our contract that had not been fixed. Lots of my furniture was damaged because the movers crammed things into a truck that was much too small. Movers were OK. But I've paid less for better movers who were much more diligent with my things and packed up everything I wanted in a very professional manner. They took quite a long time to pack and unpack everything and they did not have dollies to move faster. It was a pretty slow process overall in terms of the movers. The movers completely missed a closet and almost left all my things in there if I hadn't checked. They also left a rug that was a wedding gift in my apartment. We ended up having to leave it behind because our car was full. They also ran out of supplies during my move and didn't wrap up my strollers that I had requested. They both suffered from some damage and they are well over $1,000. The owner had my new address WRONG. I called him to correct it, which he did on my end BUT, the movers still had the wrong address and almost went to the wrong place. The owner came to my apartment and gave me quote without looking into all of my closets that I had told him were completely full because we had moved from a 2,000 sq ft home to a 1,000 sq ft apartment. Because of his lack of experience or just plain half ass inspection, they ended up stuffing my furniture and everything into a 16ft moving truck when I required at least 20-24ft. Every other moving company I received a quote from had suggested this to me, but when I mentioned it to the owner he basically said it would be fine. They ended up having to get another van and crammed everything into the truck because of their mistake. Most of my furniture which was hand painted is now chipped and ruined. I paid double the cost of gas because they had to get a second vehicle but the owner acted like i was getting a deal because they normally charge an extra 175$ for a second vehicle and he would not charge me. I just didn't see why I should pay AT ALL if I had already suggested a larger truck and the owner had assured me it would be fine. After speaking with him about a miscommunication error he simply said "I don't know what to tell you". The owner obviously lacks professional experience and couldn't offer me any solution so I told him I would be writing a review about my negative experience. It's late, but here it is. I've recently realized that they also lost at least one box of mine because it's been nearly a year and I still can't find read more

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I've moved many times over the years. I've now personally renamed Good Green to Good Grief. Let me enumerate the issues: 1) not timely: the moving company was very late both the day to help pack us up as well as the day to take our furniture to our new property (about an hour away). 2) breaks: the movers took breaks constantly and of course charge by the hour. 3) unprofessional: the individuals were completely unprofessional - they just didn't take the job seriously. At the place we moved into, they spent a lot of time checking the place out, sitting in our chairs, lifting the recliners (not lowering them after), joking around, etc. 4) damage: they didn't care for our property and damaged our floors, doors and scratched our stone/tile floor. We didn't even file a claim because we just wanted them out of our house ASAP. Peter, who answers the very unprofessional phone system (sounds like he's on a 25 year old answering machine) is unhelpful. They did give us a 10% discount for the early troubles we had but I would highly recommend avoiding them. read more

We also used Good Green Moving last year, and had a good experience. However, just like the other review showed, the customer service has gone awfully downhill. There was no responses from anyone. The movers first told me they couldn't locate my two lamps. Then two weeks later they told me they were damaged. It seems everything has gone dark, and no one is taking any responsibility. read more

We hired Good Green Moving and could not have been happier with their work. While their estimate came out a little bit on the high side, Jonathan was willing to work with us to find a way to accommodate our budget. The moving experience and their work was top notch. All of the movers showed up early, and knew what needed to be done. They were friendly, had a great positive attitude, and were very careful with our furniture. They deftly assembled/disassembled pieces as needed. I've never had a less stressful move; go with Good Green Moving. You will not regret it! read more

Thoroughly pleased with my experience! Impressed by how hard the professional movers worked, all with a good attitude on one of the hottest days of the year. Would definitely recommend, especially if you can get any of the group we had. Thanks Jorge, Hector, Lorenzo, Cyril, and Edgar! read more