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    Budget Self Storage

    4.0 (39 reviews)
    Closed 9:00 am - 6:00 pm

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    Damage on boxes that held valuable hard drives with irreplaceable footage of dance from around the world.
    Elizabeth H.

    I would give ZERO stars if I could. Their unit LEAKED in TWO places, damaging valuable items of mine, and they refused to pay for a mover to move my very heavy items to another unit. They say they are not liable for ANY damage. DO NOT RENT A STORAGE UNIT HERE!

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    3 months ago

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    Gary B.

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    4 months ago

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    1 year ago

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    4 years ago

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    4 years ago

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    Gary B.

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    3 years ago

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    5 years ago

    I have been very pleased with our storage unit, and now we rent two. The staff is friendly and responsive. I definitely recommend them!

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    Gary B.

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    5 years ago

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    9 years ago

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    13 years ago

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    15 years ago

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    12 years ago

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    15 years ago

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    8 years ago

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    10 years ago

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    16 years ago

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    8 years ago

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    16 years ago

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    16 years ago

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    12 years ago

    The manager called to resolve our conflict about the 15-day cancellation charge, and restored my impression of this business.

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    16 years ago

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    13 years ago

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    12 years ago

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    9 years ago

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    16 years ago

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    10 years ago

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    Gary B.

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    17 years ago

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    14 years ago

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    10 years ago

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    13 years ago

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    Ask the Community - Budget Self Storage

    Review Highlights - Budget Self Storage

    And they give you all kinds of free stuff when you rent from them (free lock, tool kit, boxes, truck credit to move your stuff in).

    Mentioned in 4 reviews

    Read more highlights

    Public Storage

    Public Storage

    (13 reviews)

    We planned to be long-term storage renters here. We asked when we came if they kept the rent…read morestable for long term tenants, and they bald-faced lied. But we soon experienced Public Storage's company policy. Raise the rent often and maximize it, until long-term loyal renters are paying way over the market rent that new tenants pay! Then there was the dog feces incident. People were there with a large dog while I was re-organizing my space. After they left their dog had left his leavings at my door. I went to the office, she denied that any dog had ever been there. I brought her to my space and she pointed at my clean broom and implied that I was equipped to clean it. Nope. At a certain point we decided that our considerable moving expenses would be recouped by moving to a place that appreciated long term tenants. Security Public Storage was more expensive to start but promised reasonable rent increases. They've kept their promise. Public Storage has a strange business strategy. We'd taken advantage of a great move-in discount, and rented a prime 10x20 drive-up space for our inventory. When tenants leave they give discounts to the new people and may have vacancies losing rent. It doesn't make sense to drive out steady long term payers. But we're happy with Security Public Storage now.

    Laurie at Public storage rocks. She was amazingly patient and helpful…read more She even was willing to wait for our arrival when we called for an appointment. She went over the contract, helped us choose the right size locker, and even walked us to our locker, making certain everything was working correctly. She went over and above. I was pleasantly surprised to find our locker to be clean. This was a great experience.

    Extra Space Storage

    Extra Space Storage

    (14 reviews)

    I just moved into my unit. Assistant store manager Stacy D…read more was so very nice. She was so helpful in helping me find the perfect unit. Every question I needed answered Ms. Stacy was extremely knowledgeable and was able to give me information on everything I needed help with. Ms. Stacy also saved the day. My code wasn't working. She arrived in less than 15 minutes to help me get into my unit and make sure my code was working. She even waited until I was finished before she left to make sure I was all squared away. I'm grateful people like her still exist. I'll be back to leave another review on my experience storing my stuff here once I leave! You Rock Ms. Stacy!

    I started renting two units here at the end of 2024 for reasonable prices $69 and $82 a month…read more Within just a few months, the constant price hikes started. My units went from under $100 each to nearly $400 each within about six months. It became impossible to keep up. Instead of being able to save money to move my belongings out, I was stuck paying outrageous monthly bills just to avoid losing everything. By March 2026, I made an agreement with the owner that if I had everything moved out by March 31, they would remove the late fees from my account. So I drove four hours away, rented a U-Haul, hired movers, and showed up on March 31 ready to finally clear everything out. When I arrived, there were police at the property. At first I thought nothing of it. I went to my units and realized I only had a key to one of them. The second unit had no key, and the office didn't have one either, so they cut the lock off for me. When I opened the unit, I was completely shocked. My belongings had clearly been broken into, destroyed, torn apart, stolen, and thrown everywhere. Things that I had packed carefully were ripped open and scattered throughout the unit. I then found out the police had been there earlier because another customer had FOUR units broken into. While talking to other renters on the property, another customer told me his unit had also been broken into months earlier. So my question is: where is the security? If this facility is charging people hundreds more every month, why is there apparently no protection for customers' property despite repeated thefts? After seeing the condition of my unit, the staff told me they would give me more time to deal with everything since it was impossible to finish that day. I had to completely repack what was left of my belongings, rent another U-Haul, coordinate movers again, and spend even more money and time trying to clean up a disaster I did not create. I also live four hours away and am currently in an extremely fast-paced nursing program, so trying to handle all of this on top of school and life responsibilities has been overwhelming. Then a month later I called back and was met by an incredibly rude manager who informed me I somehow owed another $780 & what was left of my belongings would be auctioned out June 16th. I was also informed the original manager I had spoken to was no longer working there and didn't leave any notes about my situation. This entire experience has been exhausting, stressful, and unacceptable. Between the insane price increases, lack of security, break-ins, destroyed property, and poor management, I would strongly recommend people think twice before storing their belongings here. I felt completely unsupported as a customer, and it honestly seemed like nobody cared what happened to my belongings once they had my money.

    Extra Space Storage

    Extra Space Storage

    (55 reviews)

    The price is reasonable on a 3' x 4' storage. Their staff are friendly and very knowledgeable if…read moretheir lift are not working. It's a perfect solution if you need a quick secure storage.

    ZERO STARS - Deceptive Practices, Disrespectful Staff, and Surveillance-Level Behavior…read more My experience at the Extra Space Storage - San Pablo (Moraga Road) location has been one of the most unprofessional and disturbing customer service interactions I've ever encountered. Let's begin with the facts: My unit started at $228/month. Within less than a year, it was raised to nearly $500--with no improvements to service or explanation beyond corporate rate excuses. This is more than a 100% increase in under 12 months. When I voiced concerns about the pricing and mentioned I may move out, an employee literally said "bye" and hung up on me. That alone should disqualify someone from working in customer service. Shortly after filing formal complaints (including with the BBB), I noticed a Facebook post mocking me--publicly visible and posted within hours of my complaint. The employee who responded to my original email inquiry used a name and email that matched the Facebook account, making it clear that the person monitoring my complaints is also watching my social media. This employee, Deva Shalece Harris, also happens to be the only person with that name on my friend list--despite never identifying herself during our storage-related communication. That means not only was I mocked, but I was digitally watched and then publicly ridiculed, by a staff member with access to my account. I've since escalated this to the district manager, Linz Askham, with screenshots and formal documentation. As of now, I've received polite emails but no accountability, no apology, and no real resolution. I now have serious concerns about privacy, data misuse, and professionalism at this facility. If you are a customer here, or considering storing your belongings, please ask yourself: What does it say when the staff can stalk your social media and then mock you for filing a legitimate complaint? This is not about bad vibes--it's about breach of trust, targeted retaliation, and lack of internal oversight. Do better, Extra Space Storage. I have receipts, and I won't be silent. -- Christina H.

    Bay Area Moving & Storage

    Bay Area Moving & Storage

    (50 reviews)

    These guys were the absolute best…read more I found Bay Area Moving & Storage because I needed packing and moving help. PODS listed a number of third-party movers, which was a good place to start my research. As I investigated the companies that claim to do packing, I found that most offer only the bare minimum - like only wrapping furniture. I found Bay Area Moving & Storage on Yelp and read their webpage. I talked with Juan about my needs, and he asked all the right questions. One wrinkle is that I needed help (packing AND moving) on a specific single day, and thankfully they were available and could do it all. He gave me a complete quote, and we talked through it. The day before the move, he confirmed everything with me over the phone. Pablo and a team of three others called in the morning, and arrived on schedule with all the necessary packing supplies and equipment. The team was VERY experienced, and packed us quickly and efficiently. It's hard to believe that they got everything packed from our 2-bedroom home + garage into the POD. Some sort of crazy magic was done that day. Pablo and team were careful and attentive. He walked me through how to use the ratchet straps, and prepped everything for me to pack away mattresses the next morning - with the exact amount of space necessary left in the POD. It's hard to calculate the value they provided. I am confident that my belongings are safe, and shocked that nothing will be left behind. Bravo, guys.

    Movers were a very professional group. Everything was wrapped and protected very carefully. I was…read moreconsulted every step of the way and they made useful suggestions both during the packing and later on, the unpacking and positioning of furniture in my new place. They were kind and accommodating and stuck to the contract hours. They showed up promptly and didn't waste time. I truly appreciated their commitment to keeping my best interests are heart. I recommend them without reservation.

    Budget Self Storage - selfstorage - Updated May 2026

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